Chief Technology Officer at Penta Global Limited
Real User
Good support, good reliability, and offers great integration
Pros and Cons
  • "The integration is great."
  • "The deployment can be difficult."

What is our primary use case?

We primarily use the solution for data loss prevention.

What is most valuable?

The good side of the Forcepoint DLP is integrating with the end user behavior dynamically. 

The formation level defining a DLP has become a very static form. In the case of Forcepoint, if it is possible to implement it, they integrate with the end user behavior analytics and then dynamically can run which documents should go to home. This is the most fascinating part.

The integration is great. It's good for dynamically assigning the volume and dynamically blocking some points based on the behavior change.

What needs improvement?

The most challenging part of DLP is the categorization of documents. Most organizations take the parts and the products, and then finally, the phase is difficult to categorize their product, and these are all very static.

The deployment can be difficult. 

It could be priced a bit lower.

For how long have I used the solution?

I've been using the solution for two or three years. 

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What do I think about the stability of the solution?

It is very stable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

I can't speak to the scalability. It's not an aspect that I've extensively tested.

How are customer service and support?

Technical support was fine. They were well trained and knowledgable. 

Which solution did I use previously and why did I switch?

I started with Forcepoint only. I have never used any other solution.

How was the initial setup?

The deployment may be a bit difficult. 

We only need one or two people for maintenance and deployment tasks. 

What about the implementation team?

We implemented the solution ourselves with the help of technical support. They had people that were trained in the prcoess.

What's my experience with pricing, setup cost, and licensing?

The pricing is moderate. I'd rate it three out of five in terms of affordability.

What other advice do I have?

We are Forcepoint partners.

I'd rate the solution eight out of ten. It's a pretty decent product in general. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
SteffyJoy - PeerSpot reviewer
Cyber Security Consultant at Mechsoft
Reseller
Top 10
Easy implementation, user-friendly, and scales well
Pros and Cons
  • "We appreciate the user-friendliness and ease of implementation of the Forcepoint Data Loss Prevention platform. The availability of the vendor support team is an added advantage."
  • "The support could improve Forcepoint Data Loss Prevention."

What is our primary use case?

Many organizations will have different use cases with Forcepoint Data Loss Prevention. Many companies are moving to an Amazon AWS cloud-based dashboard.

The solution has three deployed options, cloud, on-premise, and hybrid.

What is most valuable?

We appreciate the user-friendliness and ease of implementation of the Forcepoint Data Loss Prevention platform. The availability of the vendor support team is an added advantage.

What needs improvement?

The support could improve Forcepoint Data Loss Prevention.

For how long have I used the solution?

I have been using Forcepoint Data Loss Prevention for approximately four years.

What do I think about the stability of the solution?

There are some improvements that can be made in stability.

I rate the stability of Forcepoint Data Loss Prevention an eight out of ten.

What do I think about the scalability of the solution?

Forcepoint Data Loss Prevention is scalable. Our customers have between 3,000 and 10,000 devices using the solution.

The solution is scalable.

How are customer service and support?

Customers that have voiced technical support could improve.

How was the initial setup?

We have a flexible model to size customers' requirements to deploy the solution and the process for us is not difficult.

The charges that the vendor has for the implementation are expensive.

What about the implementation team?

We have a team of three people who are certified in implementing the solution.

What's my experience with pricing, setup cost, and licensing?

There is an annual subscription model and the amount depends on the type of implementation.

What other advice do I have?

I rate Forcepoint Data Loss Prevention a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Forcepoint Data Loss Prevention
May 2024
Learn what your peers think about Forcepoint Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
769,630 professionals have used our research since 2012.
Consultant at a financial services firm with 10,001+ employees
Real User
Top 5Leaderboard
Provides visibility under a single console and is good with integration
Pros and Cons
  • "Has multiple modules and is good with integration."
  • "The solution lacks sufficient customization."

What is our primary use case?

We use this solution for data loss prevention, enforcement and monitored file labeling. 

How has it helped my organization?

Having visibility under a single console has helped us. 

What is most valuable?

The solution has multiple modules and is good with integration. It also enables data classification and monitored file labeling. It's a classic solution. 

What needs improvement?

They should support additional customization of SMTP or port customization.

For how long have I used the solution?

We've been using this solution for four years. 

What do I think about the stability of the solution?

The stability is very good. 

What do I think about the scalability of the solution?

Scalability comes with the license so it's based on your requirements. If you want to increase the number of users you may need to rescale. To do that requires different hardware. 

How are customer service and support?

The customer support is far from perfect but it's okay. 

How was the initial setup?

Because the solution is deployed on premise, you need to deploy every component based on SQL.

What other advice do I have?

It's important to work your way through the console first because you'll need it to manage the solution. There are multiple components and they all need to be understood. 

I rate this solution nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Lead- Technical at a computer software company with 51-200 employees
Real User
User-friendly with a good interface, and good support
Pros and Cons
  • "The most valuable feature is the endpoint DLP. It's specific to copying to the USB or copying to the internal storage in our office."
  • "In terms of display, the support and the Mac platform requires a lot of improvement."

What is our primary use case?

We are mainly using this solution to protect internal documents. It's an internal document creator for the customers.

What is most valuable?

The most valuable feature is the endpoint DLP. It's specific to copying to the USB or copying to the internal storage in our office.

It's user-friendly and the interface is good.

What needs improvement?

In terms of display, the support and the Mac platform requires a lot of improvement.

When working with different browsers, we need to upgrade.

Being able to upgrade the agent from the console itself would be great.

For how long have I used the solution?

I have been using Forcepoint Data Loss Prevention for two years.

What do I think about the stability of the solution?

It's stable. Forcepoint is a very old product.

What do I think about the scalability of the solution?

It's scalable, but we don't have many requirements to scale it.

We have approximately 50 users in our company.

How are customer service and technical support?

Technical support is always good with providing a solution and understanding the issues.

They are able to resolve the issue and provide a solution.

Overall, I would say that the support is good.

Which solution did I use previously and why did I switch?

We moved from Symantec.

How was the initial setup?

The initial setup was not completely straightforward, but not too complex.

The migration takes some time, but that is with any solution.

It took approximately two months to deploy.

What about the implementation team?

The deployment was completed in-house.

What's my experience with pricing, setup cost, and licensing?

Pricing is handled by another department. I don't have any information in this area.

What other advice do I have?

This is a product that I can recommend to others who are interested in using it.

I would suggest evaluating it and do some testing before making a decision. It's a different environment.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
System Engineer at ABM Info. tech
Real User
Built-in PCI policies are helpful and we can download updates to those policies as they become available
Pros and Cons
  • "One of the most valuable features is the set of built-in policies that Forcepoint has for PCI compliance. We just need to activate them and start working. Without them, it would be a big task to do a data transformation."
  • "The reporting features, the real-time reporting, can be improved in Forcepoint. On the dashboard, we don't have a feature that shows real-time incidents. We have to schedule a report in the environment."

What is our primary use case?

We are using it for PCI compliance.

What is most valuable?

One of the most valuable features is the set of built-in policies that Forcepoint has for PCI compliance. We just need to activate them and start working. Without them, it would be a big task to do a data transformation. Another advantage is that Forcepoint also updates these policies. If there is a new control for PCI compliance, Forcepoint updates it in its system and it can be downloaded.

Forcepoint is also easy to use and manage.

What needs improvement?

The reporting features, the real-time reporting, can be improved in Forcepoint. On the dashboard, we don't have a feature that shows real-time incidents. We have to schedule a report in the environment.

For how long have I used the solution?

I have been using Forcepoint Data Loss Prevention for two years. I am a partner for Forcepoint and Symantec. I suggest DLP solutions to my customers.

What do I think about the stability of the solution?

Forcepoint is very stable. Symantec is also very stable.

What do I think about the scalability of the solution?

Forcepoint is quite scalable. If we have more network traffic, we can add an appliance and it will be enough for that increased traffic. It scales up.

The number of users in environments where we have deployed Forcepoint is between 5,000 and 7,000.

How are customer service and technical support?

I would rate Forcepoint's technical support at eight to nine out of 10. The support has separate sections, including essential support and basic support.

How was the initial setup?

The initial setup of Forcepoint is straightforward. It uses a Microsoft SQL database and the solution is implemented on Microsoft Windows Servers. When it's based on Microsoft, the solution is very integratable. Optimization of the installation is not complex. It is just like installing other software on Windows. We just need to learn the setup process and click some tabs and the solution is installed.

In general, the initial setup of the different components of Forcepoint takes only two to three days.

Our process is that we first install the database and then we install the Forcepoint Security Manager, which is the centralized location for policy management and reporting for all the solutions' components. Then, if required, we install the additional Security Manager. It is straightforward. Next, we implement the DLP on the endpoints, and then we work through the network side.

What was our ROI?

One of our recent deployments of Forcepoint was for a bank that has requirements for PCI compliance. In terms of what they invested in the solution, they got the value back within a quarter.

What's my experience with pricing, setup cost, and licensing?

The licensing of Forcepoint is quite straightforward. It's based on the number of users. The support fees are a separate cost.

Which other solutions did I evaluate?

The main functionality of both Forcepoint and Symantec is actually the same. But when it comes to deployment, Symantec's solution is difficult to deploy. To deploy Forcepoint I only need three Windows servers, but to deploy Symantec DLP I need eight Windows Servers.

With Forcepoint, we can take backups automatically from the appliance itself, using the Security Manager, in case of disaster. We just schedule a backup job and it takes the backup from there. But with Symantec DLP there is no feature for backing up and we have to do the backup manually.

But for larger enterprises, Symantec provides an Oracle Database where there are no limitations for keeping incident data in the database. Forcepoint uses a SQL database that can't hold as much data. Large enterprises often use the Linux operating system for their core applications. Symantec fully supports a Linux implementation of the core architecture of PLP in a Linux environment, but Forcepoint is only installed on Microsoft. This is one of the biggest factors for larger organizations, given that they often require a PLP solution.

What other advice do I have?

If an organization is small or medium in size, I would deploy Forcepoint for it. The price and the architecture requirements, and the equipment required for small and medium businesses, is reasonable. For large enterprises, with more than 20,000 users, I would deploy Symantec.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
General Manager - Presales Cloud & Security at a tech vendor with 1,001-5,000 employees
Real User
Stable protection with impressive scalability
Pros and Cons
  • "Forcepoint has been the leader in the space for many years and they, are very well established, and mature."
  • "The price could be reduced to be more cost, effective."

What is our primary use case?

We are system integrators. We sell solutions to suit our customers' needs.

Forcepoint Data Loss Prevention is used for securing your mission-critical data.

What is most valuable?

Forcepoint has been the leader in the space for many years and they are very well established, and mature. This is why customers choose Forcepoint DLP.

It's quite scalable.

What needs improvement?

The price could be reduced to be more cost-effective.

For how long have I used the solution?

We have been selling Forcepoint Data Loss prevention for one year.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Forcepoint DLP is scalable and one of the reasons they are quite popular.

The majority of our clients are large enterprise companies.

How was the initial setup?

The initial setup and time it takes to deploy is dependant on the customer's environments and requirements.

After it is deployed, Forecepoint Data Loss Prevention requires maintenance and support.

What about the implementation team?

We are service providers. We implement this solution for our clients and provide support.

What's my experience with pricing, setup cost, and licensing?

Forcepoint DLP is a bit expensive.

There are additional fees associated with this solution. Customers are aware in advance and usually opt to include them.

Which other solutions did I evaluate?

Some of our clients find it to be costly and explore other solutions that are cost, effective.

What other advice do I have?

Before implementing this solution, you need to have an understanding of your environment. You need full visibility. Many customers are not aware of their environment and where all of the data is.

In summary, it's a fantastic product.

I would rate Forcepoint Data Loss Prevention a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Co-Founder at Avant Consulting
Reseller
Protection for your critical data that is quick to deploy and inexpensive
Pros and Cons
  • "The product is good and reliable. The vendor company is continually improving it and they seem to stay one step ahead."
  • "Everything can be improved and maybe there is a way to improve the user experience through the interface."

What is our primary use case?

We mainly use this solution for data protection and access to our critical company information.  

What is most valuable?

I do not think I should name a specific feature that is the most valuable because it is a product we are using as a unified solution and that is very important because it is one of the leaders in the Gartner Magic Quadrant. So there is not a specific feature that is more important than the whole of it together.  

What needs improvement?

The product is actually quite a good and reliable product and I don't know what to suggest because we are quite satisfied with it. So I would not want to name something that could be improved because it is a product that the vendor company is continually improving and upgrading on their own. The new features that they add in are quite satisfying for our needs. They seem to stay one step ahead.  

There are customers that are moving from Fortinet or Cisco to Forcepoint. I think that is mainly because it is coming from military technology, from Raytheon (defense contracting), so it is quite well rated even though it has not been around for a long time.  

In the next release of Forcepoint DLP, I don't really think that there a lot of things that I would need. I guess that there is always a way to improve the experience surrounding the user interface.  

For how long have I used the solution?

We have been using this solution for about two years now.  

What do I think about the stability of the solution?

The product is very stable.  

What do I think about the scalability of the solution?

It is very easy to scale this product because it is made to be used by big enterprises and also fleet management sites all over the world. We have about 100 users who are working with the solution within our company. They are normal end-users, not administrators, and the product is installed on each computer. We only require one person on staff for deployment and maintenance. It is actually less than one person. But it is one person dedicated to the task of supporting the product.  

How are customer service and technical support?

We have had the opportunity to use their technical support. They were very prompt and very good about getting us what we needed. They are very skilled and we were satisfied with their work.  

Which solution did I use previously and why did I switch?

We did not use another solution previously before using Forcepoint DLP.  

How was the initial setup?

The setup for the product is quite straightforward. It takes maybe 10 or 15 minutes to be installed before it is ready to be used. For the integration, it took maybe one day. In all, it was very fast.  

What about the implementation team?

We did the deployment of the solution with the help of our own team. I was not directly involved.  

What's my experience with pricing, setup cost, and licensing?

The cost for the product for us is less than $10 per user. We do not pay any additional costs for technical support. Everything is included.  

Which other solutions did I evaluate?

Before choosing Forcepoint DLP we did evaluate other options in the product category like from CA Technologies (Computer Associates, acquired by Broadcom, Inc.). We also considered a DLP product by Symantec.  

What other advice do I have?

Advice that I would give to someone looking into implementing Forcepoint DLP is to take care and compare it to other solutions. Other solutions may have a more established reputation because Forcepoint is a new name on the market. But I would recommend taking a look at all the technical features and the pricing as part of their consideration before making a decision.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Forcepoint DLP as a nine-out-of-ten. The thing that would make it a ten for me would be for the company to improve the technical implementation. It should be better organized.  

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: distributor
PeerSpot user
Security Consultant and Cybersecurity Support at a tech services company with 51-200 employees
Real User
Good technical support, easy to install, and the CASB feature is helpful
Pros and Cons
  • "After the configuration, it is very stable, and in the last two years, I haven't been faced with many issues or product-related challenges."
  • "The initial setup is a bit complex. You will need help from the peer support team in the configuration."

What is our primary use case?

The primary use case for this solution is DLP.

What is most valuable?

Some of the features that I find to be valuable are the data loss features, such as CASB, Network, and Email.

What needs improvement?

The Database needs to be improved and fine-tuning is required on this product.

If they fine-tune it more, It will reduce the time that the client is spending on doing it. There are competitors on the market who are doing that now.

I realized that the engineering team is working on updates and improvements, so it is possible they are working on this now and will make it better. There are more things to see with this solution.

There are default policies regarding the source code and your instant messages. They should have been upgraded. I had already raised this and opened a ticket regarding this issue, and they are working on it.

The way DLP is now, people are using many different electronic things. DLP needs to put some focus on improving.

For how long have I used the solution?

I have been using this solution for the last two years.

What do I think about the stability of the solution?

This solution is one hundred percent stable.

After the configuration, it is very stable, and in the last two years, I haven't been faced with many issues or product-related challenges.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and technical support?

The technical support is very nice. I don't have any issues other than the time zones. It's a bit of an issue for me.

The support is over email only.

How was the initial setup?

The initial setup is a bit complex. You will need help from the peer support team in the configuration.

The environment is based on your environment and there were some policy-related issues, but they have been fixed internally.

What other advice do I have?

It is better to use this solution first, before using others.

Overall it's a nice product.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Forcepoint Data Loss Prevention Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Product Categories
Data Loss Prevention (DLP)
Buyer's Guide
Download our free Forcepoint Data Loss Prevention Report and get advice and tips from experienced pros sharing their opinions.