Product Manager with 201-500 employees
Reseller
Cost-effective, intuitive GUI and is easy to scale
Pros and Cons
  • "The GUI is very intuitive. That is the way I would explain its ease of use. It is straightforward."
  • "Usually for the biome of a small company, like 50 users, setup takes more than one week."

What is our primary use case?

Most of the time we leave it at the first party level because of its ease of use and they do not need too much knowledge to use it. We offer it within the SMB market because it's not complex like other DLP solutions on the market, like McAfee. It is good for retail and the SMB, but I think they must have a COM-LAN with a stand-up LAN.

What is most valuable?

The GUI is very intuitive. That is the way I would explain its ease of use. It is straightforward.

For how long have I used the solution?

I have been using Forcepoint Data Loss Prevention for over a year.

What do I think about the stability of the solution?

As for its stability, it is very stable.

Buyer's Guide
Forcepoint Data Loss Prevention
May 2024
Learn what your peers think about Forcepoint Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
769,630 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I believe it is very easy to scale.

Our clients are small and medium businesses.

How are customer service and support?

Support is quite good for this product

How was the initial setup?

The initial setup is very simple. You can deploy for 10 users or up to a hundred users in the same way.

In all cases we do the data classified setup. Usually for the biome of a small company, like 50 users, setup takes more than one week.

What's my experience with pricing, setup cost, and licensing?

I think it's the most cost-effective and affordable solution compared to other solutions that I have. I have not heard anything bad from customers.

What other advice do I have?

If anyone is looking for simplicity in a DLP solution, they must go with Forcepoint. 

On a scale between one and ten, I would rate Forcepoint a nine.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
I-Security Engineer at Nhq Distribution Ltd
Real User
Enables us to keep our legal and confidential documents safe and secure
Pros and Cons
  • "We don't require a lot of downtime, but when we do then we are getting proper support with no issue."
  • "There is no support for the Bangla (Bengali) language, so we cannot use the Forcepoint technology for Bangla documents."

What is our primary use case?

Our primary use case for this solution is to prevent leakage of enterprise legal data and company confidential documents.

How has it helped my organization?

This solution has been very useful for myself, my colleagues, and our customers by helping us to be more informed about IT concepts and DLP systems. This includes how to deal with enterprise legal data, legal documents, and especially confidential documents. There are IT cultural activities that we learn from this solution.

What is most valuable?

We use several components in this solution, including Endpoint Discovery, CEIT technology, Network Discovery, and NT integration. The most valuable feature in this solution is the support for templates.

What needs improvement?

The user interface for this solution should be improved.

We would like to see OCR from handwritten documents.

There is no support for the Bangla (Bengali) language, so we cannot use the Forcepoint technology for Bangla documents. It does support other languages, but Bangla is not one of them.

Finally, there are some of our customers who want to have a greater resolution when dealing with these technologies.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

This is a very stable solution. We don't have a lot of downtime, but when we do then we get proper support with no issue.

What do I think about the scalability of the solution?

This is not a product for small enterprise level customers, so most of the time we have to implement Forcepoint DLP for our large customers.

We have four to five customers using this, with several thousand users. They are doing fine, and we are trying to increase usage. The majority of users work in the Information Security department.

How are customer service and technical support?

I have contacted support many times and I am pleased. We get support without any issues, either from India, England, or the USA. If there is a personnel shortage then sometimes it takes longer, but this is not a very big problem, most of the time.

Which solution did I use previously and why did I switch?

Before Forcepoint, we used the McAfee solution for internet security. It had flaws and was lacking in terms of technological advancement.

We still use McAfee ePolicy Orchestrator, but most of the time not for DLP. We use it for endpoint solutions such as malware detection.

How was the initial setup?

The initial setup is not that complex. I would say that it is easy to set up.

The deployment time depends on whether the solution is being integrated with third-party products. If you are installing Forcepoint DLP with Forcepoint proxy and security then it is not a problem but, if you try to integrate it with Google, Cisco, or another third-party then sometimes there are problems and it takes longer.

We use four or five staff for deployment. Post-deployment, you can use just two or three for maintenance. The people are normally from Information Security, although some customers engage their operational team, as well.

What about the implementation team?

Most of the time we handle the deployment for our customers. If something is not working properly, such as not getting the proper data or traffic, then we contact Forcepoint for support.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing fees could be improved. Some customers feel that the pricing is too high. For instance, Forcepoint doesn't sell less than two hundred and fifty licenses, and some customers find this is problematic.

For my office, it is a one-year license. For most of the customers, licensing is on a three-year basis. Some customers have requested perpetual licenses.

Which other solutions did I evaluate?

Before choosing this solution we evaluated Symantec Data Loss Prevention, but the pricing is too high for most of our customers.

What other advice do I have?

I suggest that before implementing this solution, people should decide which servers they want to keep at which location. This is a good strategy because after implementation and deployment, changing the server position creates problems. Proper homework is necessary before the full deployment.

This is one of the best solutions in the world but without support for our local language, Bangla, I cannot rate it ten out of ten. Overall, I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: There are several languages which are detected by the Forcepoint. We expect Bangla as a language in the DLP for data detection/blocking.
PeerSpot user
Buyer's Guide
Forcepoint Data Loss Prevention
May 2024
Learn what your peers think about Forcepoint Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
769,630 professionals have used our research since 2012.
General Manager - Consulting & AMS at a tech services company with 51-200 employees
MSP
Stable and scalable data protection solution with good technical support
Pros and Cons
  • "Stable and scalable solution for data protection. It offers good technical support, and has no major installation issues."
  • "An area for improvement for Forcepoint Data Loss Prevention is its price. It would be good if they could offer better pricing."

What is our primary use case?

Forcepoint Data Loss Prevention is used for data protection.

What needs improvement?

An area for improvement for Forcepoint Data Loss Prevention is its price. It would be good if they could offer better pricing.

For how long have I used the solution?

I started using Forcepoint Data Loss Prevention three or four years ago.

What do I think about the stability of the solution?

This product is very good. It's very stable.

What do I think about the scalability of the solution?

Forcepoint Data Loss Prevention is scalable.

How are customer service and support?

I'm satisfied with the technical support for this product.

How was the initial setup?

Though I didn't install Forcepoint Data Loss Prevention, there were no major issues with its installation. I had the help of technicians in terms of installing this solution.

What's my experience with pricing, setup cost, and licensing?

Pricing for this solution could be better.

What other advice do I have?

I'm satisfied with Forcepoint Data Loss Prevention in general. It's okay.

We don't have much expectation in the next upgrade of this solution, because we still have no plan for any expansion or growth in our business. Currently, Forcepoint Data Loss Prevention is okay.

We have 100 users of this solution in our company. For deployment and maintenance, we only have IT staff who is in charge, e.g. our IT admin.

We currently don't have plans to increase usage for Forcepoint Data Loss Prevention.

I will definitely recommend this product to people who need a DLP solution.

I'm rating Forcepoint Data Loss Prevention a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Presales Network & Security Engineer at a tech services company with 51-200 employees
Reseller
Prevents the theft of data in motion through email and web channels
Pros and Cons
  • "I like the SaaS solution they're offering now a little bit more. It's a new product but it's easy to install and configure."
  • "You have to monitor the solution all the time."

What is our primary use case?

Our main target is banking, insurance, and pharmacy — my main clientele.

What is most valuable?

I like the SaaS solution they're offering now a little bit more. It's a new product but it's easy to install and configure.

What needs improvement?

There is an admin and you have to monitor the solution all the time. The same is true even if you use Symantec or Digital Guardian's DLP — it's all the same. They all require one administrator to monitor the system every day. In short, DLP solutions are good to have, but they do require maintenance.

In terms of human resources, if you have a DLP solution, you have to monitor it every day. Regardless of budget.

I would like to see some file access rights management. This allows users to access whichever files, folders, and resources they choose. This is something Forcepoint and Symantec both don't offer. 

For how long have I used the solution?

I have been using this solution for roughly four years.

What do I think about the scalability of the solution?

Forcepoint Data Loss Prevention is really scalable. Some of my customers have 20,000 licenses, others have five licenses.

How are customer service and technical support?

The technical support is very good. From a Forcepoint perspective, they're quite responsive. If I were to open a ticket now, they would respond within an hour. They're quite quick.

Which solution did I use previously and why did I switch?

I used to use Symantec DLP. Licensing-wise, Forcepoint is easier to deploy with less infrastructure. But at the end of the day, if you want the full suite, Forcepoint seems a little bit easier.

How was the initial setup?

Deployment can take anywhere from four to five hours. It can take up to two days depending on the infrastructure.

What about the implementation team?

The size of the deployment team can vary. One company could require one admin to check the logs every day and another could need to check only once a week. It depends on the department — DLP is complex.

What's my experience with pricing, setup cost, and licensing?

All of the vendors that I know have the same licensing fee — all of them. The ones that I've used, like Forcepoint, Symantec, and Digital Guardian, all have similar licensing, either perpetual or subscription — it depends on what you want. Do you want only endpoint DLP or do you want a DLP suite? Either way, they do have similar licensing. 

What other advice do I have?

I would certainly recommend this solution to others. It's one of the best DLP solutions on the market.

Overall, on a scale from one to ten, I would give this solution a rating of nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Owner at a tech services company with 11-50 employees
Reseller
Ensures that data within the organization is also protected, whether it's in motion, in use, or at rest but support needs improvement
Pros and Cons
  • "Another valuable feature is that it provides integration to things like Cloud Access Security Broker, which provides security around cloud applications."
  • "I am really impressed by the interface and management console but the requirements are very high and the response time is too slow."

What is our primary use case?

We've been using this solution for about five, six years now. Our primary use case for Forcepoint Data Loss Prevention is for internal and external compliance, based on banking regulations. It also allows us to ensure that data within the organization is also protected - whether this data is in motion, in use, or at rest. At any point in time, data is always in a three-state situation. Either the data is at rest, which means it's not being used at all, or the data is being used. If someone works on the data, the data is in motion, which means it's moving from one location to another in the network.

How has it helped my organization?

This solution improved our organization in the sense that, when we switched over to Office 365, we were able to apply the DLP policies to our Office 365 traffic. It also increased the visibility of what is happening regarding data moving in and out. Thirdly, it offers executive reporting and allows us to see what is going on for executive decision making. Finally, it helps the organization in meeting the compliance requirements of the Central Bank.

What is most valuable?

One of the features I find most valuable is that it is very easy to install. Secondly, it has a very deep reporting mechanism, so it can give you a very detailed report. Then, thirdly, it gives you protection, either at the endpoint, at the network level, and also at the server level. Which also includes the endpoint.

It can also easily be integrated into the data cloud protection and be integrated with cloud protection software or application. This gives us wide visibility and control over our network, for both inbound and outbound data.

Another valuable feature is that it provides integration to things like Cloud Access Security Broker, which provides security around cloud applications. 

It also gives integration with SIEM solution, which means that from a SIEM, you'll be able to actually see what is happening around your data. It has some very unique capabilities, such as optical character recognition and custom encryption identification. It has an out of the box library of templates, which enables you to easily set it up and deploy, making it possible for you to identify and stop data theft. You can even integrate it to your email if you want to extend it, where you can actually have DLP around the email and not just around the web and network.

What needs improvement?

The requirements for the implementation is quite heavy. Forcepoint needs to look at how they can reduce the terms of the requirement for implementation. They also need to look at providing training for the end user, to enable them to get on it at speed. Their support also need to improve, because the response to support time is not very fast. Their response time is about 8 to 12 hours, so something needs to be done about that.

What do I think about the stability of the solution?

It's reasonably stable. But for every solution there will always be challenges every now and then. Because of the high movement of data from one location to another things become challenging to the client. So it creates a false impression of instability.

We currently have 9,000 users.

What do I think about the scalability of the solution?

The solution is absolutely scalable in the sense that it is important to also have a discussion with customers about having visibility on their growth path.

If you have visibility of their growth path, for instance, a three-year visibility, it means that you can tell the customer that they will grow from 5,000 users to 10,000 users during this time. If the customer agrees, it is important to ensure that you have a solution that can accommodate the 10,000 users and one that has a three-year warranty.

So we can build on that from the beginning by extending the number of licenses. It is therefore very scalable.

How are customer service and technical support?

I will rate their technical support a seven out of ten because their response time is very slow.

How was the initial setup?

The initial setup was fast and straightforward and we did everything ourselves. Our implementation strategy was to assess the environment, in terms of the infrastructure. Most of the key departments were involved. Then we did a one-day workshop to enable some of the key stakeholders to understand what it's all about. After the workshop, we were able to come up with use cases. After that, we started with the implementation.

After installation and setting up of the database, we started configuring the application, which depended on our internal policies and security requirements.

Then we did some test runs on a few desktops. That went on well so we continued with quite a number of devices until everything was up and running. 

What other advice do I have?

My advice would be to make sure that you do a BOT at the beginning before you take any DLP decision, do a BOT. If you're going with Forcepoint, ensure that you have the prices locked down properly, and the user licenses clearly defined.

Then finally, ensure that you sign the right support, you get the right support contract, or support flavor with them. Then you do your sizing properly, especially if you are using Office 365, because Office 365, the mini-environment, has huge performance issues around solutions. So be sure to do your sizing properly.

I rate this solution a seven out of ten. I am really impressed by the interface and management console but the requirements are very high and the response time is too slow.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
VP Technology at a outsourcing company with 51-200 employees
Real User
We receive a lot of insights from this product
Pros and Cons
  • "We receive a lot of insights from this product."
  • "We want to be able to do data classification better in the product and reduce false positives, especially on data loss prevention."

What is our primary use case?

We have some financial stuff which is critical for us and don't want to lose that data. This is the primary focus.

We use this product everyday in our organization. We plan to increase our usage this year.

What is most valuable?

We receive a lot of insights from this product.

What needs improvement?

We want to be able to do data classification better in the product and reduce false positives, especially on data loss prevention. Because of this, we are currently looking for another solution for the data classification.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

The product is stable.

We have one person who is managing the IT for this and doing the maintenance.

What do I think about the scalability of the solution?

The scalability is good. We have about 150 users in our environment with a mix of project managers, a technical team, product managers, sales, accounting, and finance.

How are customer service and technical support?

I have not contacted this solution's technical support.

We use our own technical team, which is very strong.

Which solution did I use previously and why did I switch?

We did not have a solution prior to Forcepoint DLP.

How was the initial setup?

The initial setup was not complex, but not simple.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing are okay.

What other advice do I have?

Go for it. I would recommend this solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Enterprise Sales at a tech vendor with 11-50 employees
Real User
Data protection solution with incident management and fingerprinting features offering the most value
Pros and Cons
  • "The incident management and fingerprinting have been the most valuable features."
  • "The policy update size and agent size could be improved. We would also like to have a proper solution for Linux OS which Forcepoint does not offer."

What is most valuable?

The incident management and fingerprinting have been the most valuable features.

What needs improvement?

The policy update size and agent size could be improved. We would also like to have a proper solution for Linux OS which Forcepoint does not offer. In a future release, we would like to have improved integrations. 

For how long have I used the solution?

I have been using this solution for five years. 

What do I think about the stability of the solution?

It is a stable solution. 

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The customer support team take a long time to resolve issues.

Which solution did I use previously and why did I switch?

We have previously used Endpoint Protector. Both Endpoint and Forcepoint have their own strength and weakness.

How was the initial setup?

The initial setup is complex. 

What's my experience with pricing, setup cost, and licensing?

This solution is quite expensive. 

What other advice do I have?

It is an enterprise grade solution and it has all the capabilities which one should have in a DLP including CASB, network DLP and email DLP.

I would rate this solution a seven out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Regional Solutions Manager at a tech services company with 11-50 employees
Real User
Top 5
A perfectly scalable solution that offers unique fingerprinting technology and good stability
Pros and Cons
  • "The fingerprinting technology is the solution's most valuable feature. It's unique to Forcepoint."
  • "There's zero Forcepoint presence in West Africa. Customers typically like having these things close to them. It would help if they had a presence here. Right now, Forcepoint West Africa has been administered from South Africa. Because of this, customers can't access premium support in our region."

What is our primary use case?

We primarily use the solution to stop the loss of data through various channels. 

What is most valuable?

The fingerprinting technology is the solution's most valuable feature. It's unique to Forcepoint.

What needs improvement?

Forcepoint should consider developing its own classification technique to complement its fingerprinting technique. That way it will be the most sorted after DLP Solution in the market.

Technical support needs improvement. There are long stretches of time between queries and responses. It's worrisome.

There's zero Forcepoint presence in West Africa. Customers typically like having these things close to them. It would help if they had a presence here. Right now, Forcepoint West Africa has been administered from South Africa. Because of this, customers can't access premium support in our region.

What do I think about the stability of the solution?

The stability of the solution is very good. I'd rate it ten out of ten.

What do I think about the scalability of the solution?

The solution is perfectly scalable. We have thousands of users on different deployments. The highest amount of users on a deployment is somewhere around 6,500. We do intend to increase usage.

How are customer service and technical support?

There's no support presence in my region. Because of this clients can't access premium support.

Which solution did I use previously and why did I switch?

From the DLP perspective, I have only used Forcepoint, but from the perspective of general edge firewall URL filtering, I've used Checkpoint. I've also used Sophos in the past.

How was the initial setup?

If you understand what it is you want to achieve, then the setup is straightforward. Deployment takes anywhere from three or four weeks all the way up to six or eight weeks. If clients don't give us all the requirements it takes a bit longer. For maintenance, you need about two people. As long as they have Forcepoint administrator certification they can handle maintaining the solution.

What about the implementation team?

I do try to handle the implementations myself, but I also have a list of consultants that can assist as necessary. Forcepoint has very good documentation I can reference if I need to, which has been very helpful during implementations.

What other advice do I have?

I'm a Forcepoint reseller. I typically handle the on-premises deployment model, but I do have a client who is currently moving to the cloud.

I would rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Buyer's Guide
Download our free Forcepoint Data Loss Prevention Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Product Categories
Data Loss Prevention (DLP)
Buyer's Guide
Download our free Forcepoint Data Loss Prevention Report and get advice and tips from experienced pros sharing their opinions.