Shipra Gupta - PeerSpot reviewer
Service Delivery Manager at Paramount Computer Systems
Real User
Top 5
Good reporting whether it is at the gateway or it is the LP
Pros and Cons
  • "The product is user-friendly."
  • "We faced some issues with the endpoint installation of the agent as it is not from a common ground."

What is our primary use case?

We use this solution for data theft and for some forensic work.

What is most valuable?

Forcepoint DLP has very good reporting whether it is at the gateway or it is the LP. The product is user-friendly. 

What needs improvement?

We faced some issues with the endpoint installation of the agent as it is not from a common ground. Rather than being able to give a command from the central control and install the agents on the laptop, you need to install them one by one.

For how long have I used the solution?

I have been using Forcepoint Data Loss Prevention for 10 and a half years.

Buyer's Guide
Forcepoint Data Loss Prevention
April 2024
Learn what your peers think about Forcepoint Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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What do I think about the stability of the solution?

This solution is stable. There is no specific maintenance of Forcepoint DLP, it is just a matter of tweaking the product to comply with any new or amended corporate policies.

What do I think about the scalability of the solution?

Forcepoint DLP is scalable, it is just a matter of installing the agents.

Which solution did I use previously and why did I switch?

Previously, I worked with Symantec DLP and McAfee DLP. Forcepoint is more user-friendly than both of these products.

How was the initial setup?

The initial setup of Forcepoint DLP is neither easy nor complex. The technical setup is easy, however, the user education takes time and can be a bit of a strain. 

What about the implementation team?


What other advice do I have?

If you are considering implementing Forcepoint Data Loss Prevention into your organization, be sure to be clear of your initial requirements. Sometimes users are thinking something totally different and the DLP will not meet those needs. 

Overall, I would rate this solution an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Division Unit ITSM Head at Mana
Real User
Top 20
Stable, easy to set up, provides good support, and has an OCR feature
Pros and Cons
  • "The most valuable feature of Forcepoint Data Loss Prevention is the OCR."
  • "An area for improvement in Forcepoint Data Loss Prevention is the complex UI and policy deployment. You have to find the policies, and then designing the policies is also tricky."

What is our primary use case?

Forcepoint Data Loss Prevention works to protect data from attacks, which is a company requirement. It works on networks and has an OCR feature, with OCR being the primary use case for it in my company.

What is most valuable?

The most valuable feature of Forcepoint Data Loss Prevention is the OCR.

What needs improvement?

An area for improvement in Forcepoint Data Loss Prevention is the complex UI and policy deployment. You have to find the policies, and then designing the policies is also tricky.

As Forcepoint Data Loss Prevention has some complex policy implementations, I want a more straightforward policy deployment from it in the future.

For how long have I used the solution?

I've been using Forcepoint Data Loss Prevention for the last few years.

What do I think about the stability of the solution?

Forcepoint Data Loss Prevention is a stable product.

How are customer service and support?

My company logs tickets in the Forcepoint Data Loss Prevention support portal whenever there's an issue. Support-wise, I'm giving the team eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup for Forcepoint Data Loss Prevention is easy. My company did a POC and demo session, and the solution is currently in the deployment phase.

What's my experience with pricing, setup cost, and licensing?

The pricing for Forcepoint Data Loss Prevention is more expensive than Symantec, but it's negotiable. It depends on how well you negotiate. The solution is worth the money, though, based on the services and facilities it provides to my company.

What other advice do I have?

My company uses Forcepoint Data Loss Prevention.

I'm using the latest version of the solution because my company updates Forcepoint Data Loss Prevention every time there's a new version.

My company has more than one thousand Forcepoint Data Loss Prevention licenses.

I would recommend Forcepoint Data Loss Prevention, depending on your scenario and the industry you're working in. The primary consideration for using the solution would be your use cases. If it fits your use case, I'd tell you to go for Forcepoint Data Loss Prevention.

The solution is quite mature compared to other DLP products, so my rating for Forcepoint Data Loss Prevention is eight out of ten.

My company is a Forcepoint Data Loss Prevention user.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Forcepoint Data Loss Prevention
April 2024
Learn what your peers think about Forcepoint Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.
Muhammad Ali Aziz - PeerSpot reviewer
Senior Manager Cyber Security Services & Solutions at Trillium
Reseller
Top 5
It supports huge deployments of more than 20,000 endpoints
Pros and Cons
  • "Forcepoint offers many policies that conform to global DLP best practices, including requirements specific to regions like the Middle East, Europe, etc. They have a policy database in their product. That feature is unique to Forcepoint. Their AI and fingerprinting are incredibly effective and robust. We have tested it multiple times. It always catches the correct data being leaked."
  • "They can improve a bit in the OCR category. The OCR deployment could be simplified. Right now, you have to set up a separate server to manage all the data going through the network, especially the images. Forcepoint could better integrate the OCR component with central management."

What is our primary use case?

We use Forcepoint for compliance, PCI DSS, and data protection at the network, endpoint, and data discovery levels.

What is most valuable?

Forcepoint has out-of-the-box rules and policies for PCI DSS and GDPR compliance. The compliance features are easy to deploy and implement. If your data is not classified, you need to do that first, but the functionality is out-of-the-box otherwise. 

Forcepoint offers many policies that conform to global DLP best practices, including requirements specific to regions like the Middle East, Europe, etc. They have a policy database in their product. That feature is unique to Forcepoint. Their AI and fingerprinting are incredibly effective and robust. We have tested it multiple times. It always catches the correct data being leaked.

What needs improvement?

They can improve a bit in the OCR category. The OCR deployment could be simplified. Right now, you have to set up a separate server to manage all the data going through the network, especially the images. Forcepoint could better integrate the OCR component with central management. 

Many customers ask how we will detect data in the OCR images. We must tell them that we'll deploy another machine to manage OCR. However, smaller enterprises have limited hardware. An enterprise can provide the necessary hardware but not the SMEs. This is a critical category because data can be leaked through images. 

I would also like Forcepoint to add support for AIX machines and databases. The solution still doesn't support certain machines like IBM AIX machines. Forcepoint typically supports QRadar integration, so maybe they can increase the work support on the server side.

For how long have I used the solution?

We have been using Forcepoint DLP for three years.

What do I think about the stability of the solution?

Forcepoint Data Loss Prevention is a stable product. We have had any serious issues on the client side. 

What do I think about the scalability of the solution?

Forcepoint supports huge deployments of more than 20,000 endpoints. You can scale up from hundreds to thousands. It's easy to scale by adding devices and increasing the hardware to support more systems in the same architecture or the same infrastructure. It covers everything, from clouds to networks and endpoints, Linux servers, Mac laptops, etc.

How are customer service and support?

I rate Forcepoint support eight out of 10. Their support is good, but not excellent. At the same time, their presales service is strong. Overall, their standard support is not bad. They try to resolve problems in time and usually ask relevant questions. They are knowledgeable, but you'll need to pay for a higher tier if you want faster response times and 24/7 support.  

How would you rate customer service and support?

Positive

How was the initial setup?

I rate Forcepoint 10 out of 10 for ease of setup. It's one of the simplest DLP solutions I've used. Symantec is more difficult than Forcepoint. Setting up Forcepoint is straightforward. 

They have an extensive knowledge base online, and the steps are well-defined in those documents. We have a console server called Forcepoint Management Center. We also need to deploy DLP agents a Protective Appliance on the network server. Forcepoint has extensive support for integrating with other vendors, so the setup is quite fast. We can integrate the product with any of the proxies available in the customer environment.

What's my experience with pricing, setup cost, and licensing?

I rate Forcepoint eight out of 10 for pricing. We have a different team that handles the pricing, quotes, and presales. I'm on the technical side, so I'm not sure about the cost.  Our customers tell us they prefer Forcepoint because of their market presence. It's also the leader on Gartner's Magic Quadrant and has high ratings on third-party platforms. They prefer Forcepoint. I don't believe the price is too high, but Forcepoint is a premium service and the cost is consistent with the product they are providing.

I'm referring to the price from a vendor perspective. When a customer asks us to provide this product to meet their budget, Forcepoint will cooperate with us and provide discounts. 

What other advice do I have?

I rate Forcepoint Data Loss Prevention 10 out of 10. It's the best product on the market. When our customers compare it with Symantec, McAfee, or Trend Micro, the response is extremely positive. The product is stable and scalable, and the licensing tiers are fairly simple. It's easy for us to explain to customers which features are available for each pricing tier. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator / Reseller
PeerSpot user
Sampath Acharya - PeerSpot reviewer
Technical Associate at Valuepoint Systems
Real User
Top 10
A scalable and stable solution, providing users with reliable technical support
Pros and Cons
  • "Scalability-wise, I rate this solution a nine out of ten."
  • "The solution's interface is still not user-friendly for some customers. So, its interface can be better."

What is our primary use case?

For our clients, the use of Forcepoint Data Loss Prevention is to protect their data through web endpoints.

What is most valuable?

Endpoint security and DLP are the features I have found to be the most valuable ones in the solution.

What needs improvement?

The solution's interface is still not user-friendly for some customers. So, its interface can be better.

For how long have I used the solution?

We have a partnership with Forcepoint. Also, we are selling Forcepoint Data Loss Prevention. Basically, we are resellers. I have been working with this solution for the last two to three years. I have been using the latest version of the solution. Currently, my colleagues are using the solution.

What do I think about the stability of the solution?

Stability-wise, I rate this solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate this solution a nine out of ten. We serve enterprise-level customers.

How are customer service and support?

I rate the technical support of the solution to be an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the initial setup of the solution nine out of ten. The solution's deployment time depends on the customers' requirements. It also depends on the environment of the customers. If the customers have a deployment tool, the deployment will be done quickly. Else, it will take some time. To deploy the solution, we provide the customers with a technician to assist them. After that, the customer is responsible for taking care of the people they need for any additional assistance.

What's my experience with pricing, setup cost, and licensing?

We do not handle pricing ourselves. Our pre-sales and sales teams are responsible for pricing. After deployment, the engineer involved in the deployment also assists with pricing.

From one to ten, where one is low, and ten is high, I rate the solution's pricing to be an eight.

Also, there are some costs in addition to the standard licensing fees.

What other advice do I have?

Its availability as an on-premises solution is something that I like most about the product. Overall, I rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
AjitMatthew - PeerSpot reviewer
Principal. - Head - IT, Information Security and Admin at a consultancy with 201-500 employees
Real User
Top 10
Enables us to monitor file movement and stop exfiltration, but the reporting module is very slow
Pros and Cons
  • "One of the most valuable features is being able to see file movement, where files are going. Every week we review the files. It can identify software codes, so we code files and we know where they're going and who's doing what. It gives us visibility."
  • "I would like to see improvement in the reporting. We can only get one week's worth of data; we can't get more than that. Also, the reporting console is very slow, making it very frustrating to use."

What is our primary use case?

It's for DLP and to monitor and make sure that no key files are being sent out of the organization. It also helps in terms of tracking any abnormal behavior.

We have about 700 users and it's endpoint-based. We add an agent to the endpoints and it coordinates with the server.

How has it helped my organization?

With Forcepoint we found that one employee who left had taken some files, and we were able to stop it. And if somebody is under a notice period, we now monitor whether any files are about to go out. When they take something with them, we can see that. We can also identify any abnormal behaviors that are happening. A lot of times it happens that if somebody is about to leave, they try to take some information away with them. We catch that fast.

It also helps in terms of HR stuff because file movement can indicate people who are looking for jobs. We can see CV movements and it helps as an indicator of a dissatisfied employee. We can at least see the behavior and see if we can do something about it.

Before Forcepoint, we had data in terms of how many terabytes go in and out, but now we can specifically see what goes where.

What is most valuable?

One of the most valuable features is being able to see file movement, where files are going. Every week we review the files. It can identify software codes, so we code files and we know where they're going and who's doing what. It gives us visibility. It shows any key files, any strange behaviors, such as if somebody is taking too many screenshots, and alerts us about that.

What needs improvement?

I would like to see improvement in the reporting. We can only get one week's worth of data; we can't get more than that. Also, the reporting console is very slow, making it very frustrating to use. There are times when I open it up on a Monday and take a download, but it takes so much time. You can get busy with other things and come back and it's still hanging and you can almost forget about it. 

Also, the server goes down and we have raised tickets to resolve that. In the past two weeks, we've had to deal with that two or three times. It's been a little annoying lately.

For how long have I used the solution?

I have been using Forcepoint Data Loss Prevention for one year.

What do I think about the stability of the solution?

The system is stable, but as I mentioned, the reporting portion is very unstable. If I want to get reports out, it takes a long time. Sometimes the server is down, and I have to raise tickets. I have had problems there.

What do I think about the scalability of the solution?

The scalability is okay, there are no problems with that. We can add on more agents as we expand with more people. We haven't had any issues there.

How are customer service and support?

I would rate customer service at 8.5 out of 10. When we have problems with the system, they respond and they generally resolve things within half a day.

Which solution did I use previously and why did I switch?

This is our first solution of this kind.

How was the initial setup?

The initial setup was straightforward but setting up the rules was very complex. It is something where things don't actually work as we think they will work. It generated a lot of false positives in the beginning.

Our deployment took about a month.

Our strategy was to start with auditing first. We haven't actually moved to blocking yet. When we tried to move to blocking critical files, it ended up blocking some other people at work. There are some issues around that and we have had to be careful.

We let it run on its own. I look at the data in Forcepoint on a weekly basis, but we don't have any administration of it, per se. My IT team handles the deployment of new employees coming in, meaning the deployment of the Forcepoint agent on their laptop. That's about it in terms of admin.

What about the implementation team?

An integrator helped us, somebody who deals with Forcepoint products. There were no problems with that, although they were billing by time and the system is a little complex.

What was our ROI?

We have seen return on our investment because we're able to track our data. It's not so much an active return on investment, but more like an insurance policy. It prevents bad things from happening.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. That's why we went with Forcepoint. They were pretty competitive.

There are no additional costs, other than the cost for additional licenses that we have to pay for ad hoc.

Which other solutions did I evaluate?

It's not as easy as Zscaler to connect. To be very honest, I think Zscaler has a better product with a better interface, but the cost of Forcepoint is more attractive. That's why we went for it. We looked at McAfee as well. McAfee is a bit resource-heavy. 

Zscaler was very good. The interface was really good and it's easy to set up. Forcepoint is okay. I spoke to some other customers who used Forcepoint and they said, "Look, the interface is a bit complex, but it has everything in place."

What other advice do I have?

You need to put a lot of time and effort into Forcepoint, you need a dedicated team for it. You also need to have a data classification strategy firmly in place. You should classify your data before you get it. You also need to test your rules thoroughly before you implement them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mitesh D Patel - PeerSpot reviewer
Senior Technical Consultant- Cyber Security at Ivalue Infosolution
Real User
Top 5Leaderboard
Helpful to prevent leakage of sensitive data
Pros and Cons
  • "The technical support for the solution is very good."
  • "If you are a macOS user, there are issues in the area of USB control."

What is our primary use case?

Major compliance issues are faced by every manufacturer or by those who use customer data. From a compliance point of view, people want a DLP solution for their organization. Every organization needs a DLP solution to prevent data leakage to external sources outside the company, making it one of the major use cases for every customer as they require a DLP tool that covers multiple channels like email, web, network, printers, USB, and removable devices.

What needs improvement?

Some of our company's customers who want the tool to deal with some of their use cases are macOS users. When it comes to the area of USB control, macOS takes five to ten seconds, meaning there are some solution-designing problems attached to it. With Forcepoint Data Loss Prevention, policies can be applied in Windows within a fraction of a second, but for MacOS users, it takes five to ten seconds, and during these seconds, data leakage from inside to outside an organization can happen. The product is compliant with Windows. My company suggests the product to those who have a Windows operating system in their environment. If you are a macOS user, the problem or concern arises due to the issues attached to the area of USB control. As a whole, macOS is good for users. The aforementioned details regarding macOS need to be considered for improvement.

For how long have I used the solution?

I have been using Forcepoint Data Loss Prevention for 5 years. I am a reseller of the tool.

What do I think about the stability of the solution?

The product's stability is very good, and it is a major reason why it is considered a market leader.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a nine out of ten.

My company caters to the needs of multiple customers who use the product.

How are customer service and support?

The technical support for the solution is very good.

How was the initial setup?

The product's initial setup phase was easy.

The solution is deployed on an on-premises model.

The time taken to deploy the product is something which depends on the solution or the setup. Mostly, the solution can be deployed within three days, after which some finetuning is required to meet the requirements of our company's customers.

What other advice do I have?

Speaking about how the tool improves data security and compliance posture, I would say that there are multiple products, one of which is a DLP tool, required from a complaint point of view when it comes to data security.

The product's most valuable features for protecting sensitive data revolve around areas like data discovery, data classification, and data leakage. Forcepoint also provides pre-defined templates for data classification covering components like PII, PHI, and PCI.

Forcepoint DLP is a leading tool in the market.

The policy management and the incident reporting system are very easy since, in our company, we just need to integrate it with our user group and users, based on which we configure the policy and apply it within a fraction of a second. The aforementioned details explain why Forcepoint is leading in the market with respect to DLP products.

The data fingerprinting part is a major reason why my company chose Forcepoint Data Loss Prevention. In our company, we need to use areas like PII, PHI, and PCI, so that, though we can share data via emails or any other channels, we get to block specific areas with the fingerprinting feature of Forcepoint Data Loss Prevention .

From a DLP perspective, Forcepoint Data Loss Prevention is the best. There are no other competitors who can compete with Forcepoint in the area of DLP.

In Forcepoint Data Loss Prevention, the user risk scoring impacts security operations and incident response since it is very easy to deploy from our company's customers' perspective, and it makes their day-to-day operations very easy with respect to incident response.

The main benefits of the use of the solution stem from the fact that it ensures that there are no chances of data leakage of any confidential data from inside to outside of the organization.

I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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PeerSpot user
ArundevarajM - PeerSpot reviewer
Senior Technical Specialist at Softcell Technologies Limited
Real User
Top 5
Helps to prevent the loss of customer information in the environment
Pros and Cons
  • "The solution’s content classification is the best."
  • "The tool needs to integrate data classification."

What is our primary use case?

The solution helps with data loss prevention. It helps to prevent the loss of customer information in the environment.

What is most valuable?

The solution’s content classification is the best.

What needs improvement?

The tool needs to integrate data classification.

For how long have I used the solution?

I have been using Forcepoint for three years.

What do I think about the stability of the solution?

I would rate the tool’s stability an eight out of ten. The product is stable.

What do I think about the scalability of the solution?

I would rate the solution’s scalability an eight out of ten. The tool is scalable but it depends on the customer using it. Our company has around 80-90 customers for the solution.

How was the initial setup?

The setup is not complex and it will take around two to three hours for deployment to complete.

What other advice do I have?

I would rate the tool a nine out of ten. I would recommend the solution as a digital guardian.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Senior Information Security Engineer at Herbalife
Real User
Deployment and troubleshooting aspects need improving; encryption is a good feature
Pros and Cons
  • "This solution has a great encryption feature."
  • "The deployment and troubleshooting aspects of Forcepoint need improving."

What is our primary use case?

We are customers of Forcepoint and I'm a senior information security engineer.

What is most valuable?

I like the encryption feature of this solution as well as the proxy aspect of it. 

What needs improvement?

The deployment and troubleshooting aspects of Forcepoint are very difficult. Implementation is complex and not user-friendly. In addition, we have a problem because our Mac systems are not able to support Forcepoint which requires us to have two softwares to make it work. 

For how long have I used the solution?

I've been using this solution for one year. 

What do I think about the stability of the solution?

The solution could be more stable. 

What do I think about the scalability of the solution?

The solution is somewhat scalable but could be more so. Our whole organization uses the product, we have over 20,000 users. We have at least 10 staff involved in maintenance.

How are customer service and support?

Technical support is good but lacking in troubleshooting skills when it comes to Forcepoint. 

How was the initial setup?

The initial setup is straightforward. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs could be cheaper. 

What other advice do I have?

I rate the solution five out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Forcepoint Data Loss Prevention Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Product Categories
Data Loss Prevention (DLP)
Buyer's Guide
Download our free Forcepoint Data Loss Prevention Report and get advice and tips from experienced pros sharing their opinions.