In most of the banks that my company has implemented the tool, we have EMI and credit card information, and they don't want it to go outside the bank. It is also used to prevent company and other financial information.
Technical Support Engineer at a tech services company with 11-50 employees
Provides ease to users in capturing any data leakages
Pros and Cons
- "The product's configuration phase is easy."
- "The main area of concern is the tool's technical support."
What is our primary use case?
What is most valuable?
There is a feature in the product that I use the bank with which it is really easy to capture any data leakages.
What needs improvement?
The main area of concern is the tool's technical support. I would suggest the technical engineers reply to users as soon as possible since it usually takes them some time to respond.
For how long have I used the solution?
I have been using Forcepoint Data Loss Prevention for six months. My company functions as a distributor of the tool.
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What do I think about the stability of the solution?
I would suggest that the tool's interface or UI needs to be redesigned since it is a bit outdated. The UI needs to be redesigned for the tool's productive working.
What do I think about the scalability of the solution?
For scalability, we just have to deploy the agent, and we can push it through a CCM tool or something like that to manage it, making it an easy process.
How are customer service and support?
I rate the technical support a five or six out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The product's configuration phase is easy.
Less than two people can deploy the solution.
The solution can be deployed in less than an hour.
What was our ROI?
Cost-saving is possible with the tool. The tool has saved time and costs.
What's my experience with pricing, setup cost, and licensing?
I don't actually know about prices. I am the technical support engineer of the tool.
What other advice do I have?
The real-time analytics feature is good, and the tool is really easy to use. I have no concerns regarding the tool.
It is easy to integrate the product with other solutions like SIEM solutions. We have multiple products that we have integrated with Forcepoint Data Loss Prevention, including Microsoft.
I have only used the machine learning part of the tool, which is easy to use.
I recommend the tool to others.
I rate the tool an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller

Solution Specialist at South Asian Technologies
A value-for-money DLP solution with NetApp, CASB, and endpoint DLP
What is our primary use case?
In Sri Lanka, we had more banks for DLP. However, Forcepoint offers NetApp, CASB, and endpoint DLP from a single vendor.
How has it helped my organization?
In Sri Lanka, we have strong governance for data. Every organization prioritizes securing personal information and customer details. Forcepoint DLP protects data within and outside the organization.
What needs improvement?
The solution could improve user ability in their firewall. It still requires regulatory compliance, which should be addressed immediately.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The solution is scalable. We can add more licenses and cater to more users from the application.
How are customer service and support?
Forcepoint should improve its technical support. Sometimes they take a lot of time to resolve the issues.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is very easy. It has only one console for multiple channels like email, network, and DLP capability.
The deployment depends on the customer’s environment. We have to configure the DLP framework for the categories. Overall, the deployment takes around one or two years for a complete DLP solution.
What's my experience with pricing, setup cost, and licensing?
The product has mid-range pricing, which is worth the money.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner

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Updated: July 2025
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