ExtremeCloud IQ Reviews

We are resellers for this solution. The primary use case is for wifi for enterprises and for hotspots for telecom operators.

Being a controller-less solution is more cost effective and gives more flexibility.

The stability is good. 

It is scalable. 

The initial setup is straightforward. The deployment time depends on the size of the project but it has a normal wifi installation, site surveys, and connectivity between the management, the HiveManager, and the access points.

Pricing is a bit expensive. 

I would recommend going with this solution. It's a good product. 

I would rate it an eight out of ten.

30,000 sq ft manufacturing and admin facility, three stories with three distinct networks- production, guest, and barcode scanners so voice/data, guest, and IoT.

• Reliable WiFi across each floor.
• Segmented networks.
• VLANs for security.
• Much better environment for our users.
• We have been able to physically and virtually separate IoT, voice, and data.

• HiveManager is incredibly useful for managing APs and switches from one cloud interface.
• It is simple to onboard new devices, and update policies across all devices.
• Great dashboard: visibility into status and use is crystal clear; easy to navigate.
• Support has been great as well.

Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map.

The Aerohive access points have dual 1GB Ethernet ports for aggregation, which enables full 2.6Gbps data. Right now our partner through Aerohive support is telling us that the Aerohive switches currently don’t support port aggregation so we only are using one Ethernet port at the AP’s.

At this point in time, it’s not an issue, and have been told that port aggregation will be available on the Aerohive switches. That’s important to me- as the demands on our network grow we will need to get the full bandwidth out of the Aerohive AP’s.

When I researched the purchase the benefit of managing the switches and AP’s in one interface, and the ability to single source network infrastructure, including installation and management, outweighed the decreased data rate. So, I’m looking forward to this being available soon. That’s the best information I have on this at this time, hope it helps.

None, zero. It runs like the proverbial top. No stability issues, whatsoever. We have good, clean power to the switches and as it is a new building, our infrastructure is brand-new. Update in October of 2018- still completely satisfied with Aerohive switches and AP's. Performance has been perfect, I appreciate the updates and enhancements to the HiveManager and am in that almost every day for the reporting. I truly appreciate working with a company that takes innovation seriously and continuously improves the UI and UX. I would definitely buy again.

We have not encountered any scalability issues; nice to add devices with just a serial number and have them pick up the entire policy. HiveManager works well for monitoring, maintenance, and scaling.

Customer Service:

Customer service is excellent. From RFQ through deployment and hand off to support, we have been completely supported by sales, engineering, and technical staff.

Technical Support:

Technical support is outstanding: responsive, fast phone pickup, helpful, survey every time, been great. They have been right, and right there, when I call. Now that we're past implementation and stable I haven't had to call- product is great.

Update in May of 2018- we have another year of solid Aerohive performance and remain a completely satisfied customer. We invested in a survey to update our power and channel output as the building environment changed- new industrial equipment, and focus on coverage areas as people changed- and made only minor adjustments. System continues to perform as expected, and Aerohive support remains solid. 

Have used Netgear, Cisco, and others. I saw the APs demonstrated and HiveManager, and went with them for the quality of the product and the ability to manage everything from one cloud-based interface.

Initial setup was fairly complex as we had several VLANs with different security and operational requirements. We also had a 10GB aggregation to our SonicWALL and everything went great.

It was implemented by both an in-house team and a vendor team. The vendor team was on-time, thorough, on-budget, knowledgeable, responsive, and thoroughly professional. We got some help from Aerohive support as well.

• Solid WiFi
• Ease of management
• Ability to upgrade the whole system and stay on top of the network.

A big ROI for us is managing the segments to keep voice and data physically and virtually separate, along with the ongoing expansion of IoT devices. Update October 2018- we have added some IoT networks and managing them through the HiveManager has been simple and secure and keeps IoT and our data network separate.

Value is there. There are probably cheaper solutions but we invest for stability and performance for the longer haul. Features and support are a big part of our purchase decisions.

Before choosing this product, we evaluated Extreme Networks for the switches; excellent but would have required additional management and expertise. I looked again at Netgear but went with Aerohive for the reasons I've mentioned, and HiveManager.

I believe Aerohive is committed to being a leader in this space and that their APs for the enterprise campus are the best available. I would like to see port aggregation on the switches but have been told that's on the roadmap, and that's acceptable at this time. HiveManager make the whole process of configuration and management of the network so much easier. I'm a fan.

WLAN deployment for girls' hostels of the University of Kelaniya, Sri Lanka. It has four hostel complexes for in-house undergraduates. Our University has the largest WLAN deployment in Sri Lanka. Now, we are expanding it to cover all rooms in the hostels. This time, we are seeking a cloud-based system with BYOD. 

This is an implementation stage for Aerohive Wireless. We are still in a PoC with Dell Sri Lanka. HiveManager is extremely easy to use for anyone with little network experience.

The cloud-based controller through HiveManager is its most valuable feature. I can manage and configure changes to my access points from anywhere.

Browser load time for the cloud is long and needs improvement. 

We chose to evaluate Aerohive and Cisco Meraki for this project. Price-wise Aerohive is the lowest competitive bidder for this WLAN project.

The cloud interface is decent. It has a smooth dashboard. 

Aerohive has been the perfect fit for a University like us. I am the Senior Network Administrator of the University. I am thrilled that I have no worries about our wireless network.

We use Aerohive as our campus wireless solution. The cloud-based management interface allows us to fully manage all our wireless radios, ensuring consistency and ease of access.

Wireless is no longer a ‘nice to have’ feature. It has become an essential component to a comprehensive network plan. Wireless is the default for BYOD users and mobile staff. The choice of a wireless vendor was incredibly important given the increasing reliance on mobility. Installing a campus-wide WLAN has given us more flexibility in meeting and classroom spaces, and it provides a value-added service for guests.

The lack of a controller on-site gives us one less point of failure for this critical system. The cloud management gives us the tools and reports that we need to monitor and troubleshoot the network.

We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue. Although, these were isolated, and most of our interactions have been fruitful, they still leave a lasting bad taste.

Since we started to work with this product, we have been able to save a lot of time, money, and support costs for our customers. Hence, we are able to deliver secure and fast unified network solutions across complete distributed locations for our customers.

With Aerohive it is not just about "which features". It is a complete system which is able to serve all types of customers starting with one Access Point with ability to scale to thousands of Access Points. 

If I need to point out some features, this would definitely be a true controller-less approach, where each AP is 100% independent from the management system. 

Integrated firewall in every AP (with DPI inspection) is a killer feature and it is included already in the price of licence (with others, this feature is an add-on licence). 

The feature that everyone should try at least once is PPSK - Private PSK for every user (configured in under three minutes). 

The feature that I like to most is unified management in a multitenant environment, where we can manage all our customers with thousands of devices (routers, switches, VPNs, and APs). 

Features that also are adding great value to the product are: Auto-Provisioning, advanced troubleshooting tools, real-time reporting, WIPS, integrated radius system. 

From our perspective, we would love to see Aerohive provide faster feature enhancement in their Virtual Appliance to match the features with the cloud solution more quickly.

Yes, there have been stability issues with the Virtual Appliance. It crashed once while doing an upgrade. The good thing here is, even if the management system fails, all our networks and features still remain 100% stable and working.

No issues with scalability. We can scale with as many devices as we want, without replacing any infrastructure or adding large bundles of licences.

Eight out of 10.

We were using Ruckus and UBNT. We changed because neither of these solutions was able to provide us with unified management within one central management system. Also, neither of these past solution got even close in features and capabilities to Aerohive. We noticed that Ruckus is, perhaps, 10% better in performances than Aerohive, which is a very small percentage when comparing the complete set of functionalities and network capabilities of these two vendors.

Straightforward. You can set up Aerohive in just six clicks, and the system even guides you throughout the setup. Implementing 802.1x auth is also very simple and is doable in just five minutes.

I would advise that you be sure to compare apples with apples. Many customers just look at the price per AP and licences, and compare that against other solutions. But, they do not look at the complete picture such as:

• TCO - how much the equipment will cost you over, say, seven years?
• Will the customer need to change complete infrastructure when they want to buy the newest hardware?
• Does support include a lifetime warranty and RMA? 

For example, if you compare Aruba vs Aerohive, you need to check which licences from Aruba you need to match the functionality of Aerohive (usually you need at least three types of licences and a controller with redundancy). The same goes with Cisco, where you need buy additional licences for central management, firewall, spectral analysis, WIPS, PPSK, etc. Aerohive has a very simple model - one licence for all the functionalities - and you can believe that there are many. One licence makes it easy to maintain, scale, renew and you can plan your costs 10 years in advance.

Start small and grow big. You can choose the basic Aerohive Connect free subscription solution and, later, if needed (in terms of functionality) you can upgrade to Aerohive Select.

We have BR200-LTE-VZ branch routers at each of our retail locations providing primary and backup connectivity to the stores. 

The ease of management is great. We can have a single push of a policy to configure a unit, then bring up in the VPN in minutes. It is great!

The HiveManager integration with the VPN Gateway is awesome. Our transaction polling is now way more secure. 

The user interface and disparity of feature releases versus golden firmware. 

Certain features only exist or work in certain versions. 

The support.

The support team at Aerohive is out of this world! Whenever I have a concern, question, or just need a refresher the helpful staff at AeroHive is there to help me. By far, the best relationship I have ever had with a vendor.

A mobile app would be awesome.

Two years.

Nope.

Nope.

Nope.

10 out of 10.

10 out of 10.

Cisco. We swapped to Aerohive because of many reasons.

1. One reason is the installation. The install of the AP250s is much easier on the drop ceiling compared to their Meraki MR42 counterpart.
2. Another reason is the price to performance. We found that the AP250s perform better than the MR42s at almost half the cost. With the money we saved, we were able to up our concentration of APs.

Yes. As easy as 123!

In-house.

Nope.

I am taking over the Director of Technology position in a few days and I am thrilled to say that I have no worries at all about our wireless network. The few times we have needed help, Aerohive has been there for us and I am confident that If I need them they will be there again.

Aerohive was able to replace a few APs quickly and without any issues. I was able to get them into our network easily and with almost no downtime. I also love the hive manager for finding a device that a student has misplaced. I can easily see which APs it has hit and start to identify its location.

Bring the cost down.

3 years.

After an OS update on the APs, we lost connectivity and had to roll back to a previous OS.

Some.

No.

Very satisfied!

Great.

A mix. Mostly Cisco.

I wasn't on board for the setup.