it_user174981 - PeerSpot reviewer
Voice Engineer at a comms service provider with 51-200 employees
Vendor
Easy web interface for general system maintenance makes the product a joy to work with despite the some software bugs

What is most valuable?

The automatic PPSK is a great feature that a lot of clients use. For me personally I find the easy web interface for general system maintenance makes the product a joy to work with.

What needs improvement?

There are some minor bugs in parts of the software which can cause some issues from time to time, but it's like any other piece of software. These are often quickly fixed in updates and patches which are easy to deploy but better detail in the release notes would be useful from my point of view supporting the product.

For how long have I used the solution?

Approximately 2.5 years as an end user, and 18 months looking after it from a technical standpoint.

What was my experience with deployment of the solution?

No - plenty of deployments done easily. Just ensure for HMOL deployments the firewall ports are open!

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What do I think about the stability of the solution?

Once the system is up and running not had any stability issues.

What do I think about the scalability of the solution?

Nope the system scales very easily, just add AP's and licenses and off you go.

How are customer service and support?

Aerohive support are very responsive albeit sometimes takes a bit of time to filter through the intial layer 1 of support.

How was the initial setup?

Very simple to deploy initially - There's a Wizard to generate a basic SSID and get connected. More in depth configuration can then be done easily once basic connectivity has been established.

What about the implementation team?

In house implementation.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: May 2024
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Download our free ExtremeCloud IQ Report and get advice and tips from experienced pros sharing their opinions.