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SOC Manager at a tech services company with 51-200 employees
Real User
Jan 16, 2022
Easy to implement with reasonable pricing and very good advanced protection
Pros and Cons
  • "The solution offers impressive advanced protection."
  • "We are managed risk providers, a MRSP, and we have a partnership with ESET, which is a good solution and perfect for small and medium-sized organizations."
  • "The stability needs to be improved. There are bugs that you have to deal with."
  • "The stability needs to be improved. There are bugs that you have to deal with."

What is most valuable?

The features are very good.

The solution offers impressive advanced protection.

The pricing is quite reasonable.

It's fairly simple to implement.

What needs improvement?

The stability needs to be improved. There are bugs that you have to deal with.

For how long have I used the solution?

I've been working with the solution for around two years at this point. 

What do I think about the stability of the solution?

The stability isn't ideal. There are some bugs and other issues we have came across in the last two years. From that perspective, there needs to be some improvement.

Buyer's Guide
ESET Endpoint Protection Platform
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How are customer service and support?

Technical support is, at one level, good. The turnaround on queries takes some time, however, I would say it's not less of an amount of service as compared to Microsoft. 

Which solution did I use previously and why did I switch?

We also work with Microsoft Defender. From a Microsoft product perspective and stability perspective, I would recommend Defender. From the feature perspective, from an advanced protection perspective, ESET is good. 

How was the initial setup?

The initial setup is easy. It's not a complex or difficult process. 

What's my experience with pricing, setup cost, and licensing?

The cost is not too high. They have reasonable pricing.

What other advice do I have?

We are managed risk providers, a MRSP. We have a partnership with ESET.

It's a good solution and perfect for small and medium-sized organizations.

I'd rate the solution at an eight out of ten. All features are available and they are good, however, they need to deal with some bugs. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1675503 - PeerSpot reviewer
Executive Director at a logistics company with 1,001-5,000 employees
Real User
Jan 6, 2022
Secure, light on system resources, and simple installation
Pros and Cons
  • "I have found ESET Endpoint Antivirus is light on system resources compared with other antivirus solutions that tend to be very heavy on the computers system resources. Additionally, the solution is very secure."
  • "I have found ESET Endpoint Antivirus is light on system resources compared with other antivirus solutions that tend to be very heavy on the computer's system resources, and additionally, the solution is very secure."
  • "The solution could have a more user-friendly interface."
  • "The solution could have a more user-friendly interface."

What is our primary use case?

I use ESET Endpoint Antivirus for protection against threats.

I'm using ESET Endpoint Antivirus on my own laptop, and whenever I buy a new computer, then, I download the software from the internet on ESET's website.

What is most valuable?

I have found ESET Endpoint Antivirus is light on system resources compared with other antivirus solutions that tend to be very heavy on the computers system resources. Additionally, the solution is very secure.

What needs improvement?

The solution could have a more user-friendly interface.

For how long have I used the solution?

I have been using ESET Endpoint Antivirus for a long time.

What do I think about the stability of the solution?

ESET Endpoint Antivirus is stable. 

I would rate ESET Endpoint Antivirus a nine out of ten for stability.

What do I think about the scalability of the solution?

The scalability of the solution is good.

How are customer service and support?

I have not needed to contact technical support.

Which solution did I use previously and why did I switch?

I was previously using Norton Antivirus.

How was the initial setup?

The setup is simple.

What about the implementation team?

I did the implementation of the solution myself.

What's my experience with pricing, setup cost, and licensing?

There is a license needed to use this solution and there is an annual subscription. The price is inexpensive.

What other advice do I have?

I recommend this solution to others.

I rate ESET Endpoint Antivirus a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
ESET Endpoint Protection Platform
March 2026
Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.
reviewer1025226 - PeerSpot reviewer
Administrator at a renewables & environment company with 11-50 employees
Real User
Nov 21, 2021
Effective management features, easy to install, and scalable
Pros and Cons
  • "I have found the ESET Management Console very good. It gives me many features, such as managing users and installing a new version."
  • "I have found the ESET Management Console very good; it gives me many features, such as managing users and installing a new version."
  • "We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints."
  • "We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints."

What is most valuable?

I have found the ESET Management Console very good. It gives me many features, such as managing users and installing a new version.

What needs improvement?

We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints.

For how long have I used the solution?

I have been using ESET Endpoint Security for approximately eight years.

What do I think about the scalability of the solution?

The scalability of ESET Endpoint Security is okay.

We have approximately 50 people using this solution in my organization.

How are customer service and support?

The technical support of the solution could be better.

Which solution did I use previously and why did I switch?

We previously use Symantec products and we switched to ESET Endpoint Security because it was less expensive.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

We have one person that does the maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of ESET Endpoint Security is in the middle range of price compared to other solutions. For example, BitDefender can be more expensive.

What other advice do I have?

I rate ESET Endpoint Security an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1087032 - PeerSpot reviewer
CEO at a tech services company with 1-10 employees
Real User
Oct 24, 2021
Excellent support, light on hardware resources, and allows us to create software and hardware inventory by using the console
Pros and Cons
  • "The software and hardware inventory that you can create by using the console is valuable. It is also very light on hardware resources."
  • "We use ESET to protect our company from evolving threats, monitor activity in the network, maintain a hardware and software inventory, and automate tasks such as running commands through a console."
  • "They can improve ransomware protection, and there should be cloud sandboxing for Mac."
  • "They can improve ransomware protection, and there should be cloud sandboxing for Mac."

What is our primary use case?

We use ESET to protect our company from evolving threats. We also use it to monitor activity in the network, have a hardware and software inventory, and automate some tasks such as running commands through a console and things like that.

What is most valuable?

The software and hardware inventory that you can create by using the console is valuable. It is also very light on hardware resources.

What needs improvement?

They can improve ransomware protection, and there should be cloud sandboxing for Mac.

For how long have I used the solution?

I have been using this solution for many years.

What do I think about the stability of the solution?

It is stable on Windows and Mac.

What do I think about the scalability of the solution?

It is easily scalable.

How are customer service and support?

Their support is great and excellent.

How was the initial setup?

It is easy to set up the solution. The duration depends on the number of endpoints and servers that you have. If you have many computers and you're using Active Directory, it generally takes less than a week.

What other advice do I have?

To set it up, choose a cloud. That's because it is easier to implement than on-premise, and you can use GPO to deploy the probe using Active Directory. 

By using the console, you can uninstall antivirus from other companies, and you can also set up some alerts. If there is anything you need to look at, such as malware detection, you can schedule alerts via email.

I would rate ESET Endpoint Security a 10 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Manager at Version 2 Limited
Real User
Oct 11, 2021
Lightweight, very easy to deploy, and very stable
Pros and Cons
  • "It is pretty easy to deploy. Its update definition file is small, so it can dispatch very quickly within the enterprise. The product itself is very lightweight, so it won't delay your endpoint. You also don't have to do any difficult configuration because it comes with a very good default setting. So, you just install it and forget it."
  • "It is pretty easy to deploy, its update definition file is small so it can dispatch very quickly within the enterprise, the product itself is very lightweight so it won't delay your endpoint, and you also don't have to do any difficult configuration because it comes with a very good default setting so you just install it and forget it."
  • "They recently released an EDR integration. I hope they have more AI or intelligence filtering on the EDR events. Even though it has already got AI, but it is quite a different thing. So, they still have room to improve on the EDR part. This is one small piece that they need to improve. Otherwise, it is just fine."
  • "They recently released an EDR integration. I hope they have more AI or intelligence filtering on the EDR events."

What is most valuable?

It is pretty easy to deploy. Its update definition file is small, so it can dispatch very quickly within the enterprise. The product itself is very lightweight, so it won't delay your endpoint. You also don't have to do any difficult configuration because it comes with a very good default setting. So, you just install it and forget it.

What needs improvement?

They recently released an EDR integration. I hope they have more AI or intelligence filtering on the EDR events. Even though it has already got AI, but it is quite a different thing. So, they still have room to improve on the EDR part. This is one small piece that they need to improve. Otherwise, it is just fine.

For how long have I used the solution?

I have been using this solution for over 10 years.

What do I think about the stability of the solution?

It is excellent. It is a really stable solution.

What do I think about the scalability of the solution?

It is scalable. It can easily handle more than 10,000 endpoints.

We are a small enterprise.

How are customer service and support?

I am providing support to our end customers. The support that we get from headquarters is pretty good. We get very good support from ESET.

Which solution did I use previously and why did I switch?

For endpoint security, I'm only working with ESET.

How was the initial setup?

It is pretty easy.

What's my experience with pricing, setup cost, and licensing?

Its price is reasonable.

What other advice do I have?

I would advise others to not install it along with any other endpoints security solution. Some people love to have two or more solutions, but it is meaningless.

I would rate ESET Endpoint Security a nine out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1643511 - PeerSpot reviewer
Analyst - Security Officer at a non-tech company with 201-500 employees
Real User
Sep 2, 2021
Offers features that cannot be found in SSTMs
Pros and Cons
  • "I feel the solution to be beneficial in respect of features that I cannot find with SSTM's."
  • "I feel the solution to be beneficial in respect of features that I cannot find with SSTM's."
  • "The solution lacks the automation I need."
  • "I have not found the solution to be very helpful in providing endpoint security. As analysts, we need to do things fast; we rely on automation and on scripts, but I find this lacking in the solution."

What is our primary use case?

We use ESET Endpoint Security for endpoint security. 

What is most valuable?

While it is difficult for me to comment fully on the solution, as I am still testing it on the server side and have yet to conduct endpoint testing, I do feel that it beneficial in respect of features that I cannot find with SSTM's.

What needs improvement?

I have not found the solution to be very helpful in providing endpoint security. 

As analysts, we need to do things fast. We rely on automation and on scripts, but I find this lacking in the solution. The solution lacks the automation I need. For example, should I wish to create a dynamic group, it won't appear. 

What do I think about the scalability of the solution?

The solution is scalable, but I found the deployment part to be difficult. When it comes to deployment for the appointed client, the size of the package, 250 MB, is excessive for the limitations we face in Canada. For some regions this does not pose a problem, but in Canada it does. 

How are customer service and technical support?

While I don't have personal experience with tech support, my understanding from my colleagues is that they are pleased with it. 

How was the initial setup?

The initial setup of Azure is easier than that of the solution. 

Which other solutions did I evaluate?

Azure has an easier setup than ESET Endpoint Security. I am biased towards the former. 

Since we have four apps through our use of SSTM, STVM, I only make use of the Microsoft Products. This makes the integration of another Microsoft product much easier. 

What other advice do I have?

I rate ESET Endpoint Security as an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1593132 - PeerSpot reviewer
Co-Founder at a computer software company with 201-500 employees
Real User
Jul 10, 2021
Easy on system resources, priced well, and scalable
Pros and Cons
  • "The solution provides good accessibility and is not heavy on resources when there are updates or when it is in operation."
  • "We use ESET Endpoint Security for many things, it has a lot of functionality, for example, it can be used for device control, secure browser access, URL control, web access protection, and anti-spam."
  • "They should have better support for different languages and auto-upgrading."
  • "They should have better support for different languages and auto-upgrading."

What is our primary use case?

We use ESET Endpoint Security for many things, it has a lot of functionality. For example, it can be used for device control, secure browser access, URL control, web access protection, and anti-spam.

What is most valuable?

The solution provides good accessibility and is not heavy on resources when there are updates or when it is in operation.

What needs improvement?

They should have better support for different languages and auto-upgrading.

For how long have I used the solution?

I have been using this solution within the last 12 months.

What do I think about the stability of the solution?

ESET Endpoint Security is stable.

What do I think about the scalability of the solution?

I have found the solution scalable. If there are any bugs or glitches they are normally fixed fast in a patch release.

We have approximately 5,000 users using this solution.

How are customer service and technical support?

The technical support is very knowledgeable, and the response time is also what is expected.

How was the initial setup?

The installation is easy and it takes only a short time. If you have access to the Active Directory then it is simple.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable compared to competitors.

What other advice do I have?

I would recommend this solution to others

I rate ESET Endpoint Security a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1614891 - PeerSpot reviewer
Commercial Hub Manager at a energy/utilities company with 51-200 employees
Real User
Jul 5, 2021
Easy to install, stable, and simple configuration
Pros and Cons
  • "The solution is easy to install and configure."
  • "The solution is easy to install and configure."
  • "They could improve the solution by adding better ransomware features."
  • "They could improve the solution by adding better ransomware features."

What is our primary use case?

We use the solution for protection against threats, such as viruses.

What needs improvement?

They could improve the solution by adding better ransomware features.

For how long have I used the solution?

I have been using this solution for approximately 10 years.

What do I think about the stability of the solution?

I have found ESET Endpoint Antivirus stable.

How was the initial setup?

The solution is easy to install and configure.

What other advice do I have?

I would advise companies before purchasing this solution to make sure it has all the features they are looking for in the package they choose.

I rate ESET Endpoint Antivirus an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros sharing their opinions.