ESET Endpoint Protection Platform Reviews

I am using ESET Endpoint Security for our basic protection. 

ESET Endpoint Security could improve EDR integration.

I have been using ESET Endpoint Security for approximately two years.

ESET Endpoint Security is stable, I did not have any issues with it.

We have approximately 50 people using the solutions but we have 100 servers running it.

We will increase the usage of the solution over time.

We use our local distributor for support and they are very good and friendly.

I previously used Symantec and BitDefender.

The initial setup of ESET Endpoint Security can be a little challenging, but overall it is straightforward. If we are to implement the solution for 100 employees it will take approximately one week.

I did the implementation of ESET Endpoint Security with my team.

We do not have many people managing the solution. 

The cost of the solution is hard to justify even if the EDR operates well.

My advice to others is this is a very good solution for email protection but for the EDR and SIEM, the integration is not at a high level. However, if you use it for traditional protection it is good.

I rate ESET Endpoint Security an eight out of ten.

The solution is an antivirus. It's for security. It protects us against hacking attempts.

I really like the solution and how it works. It's very secure. 

It is very easy to set up. 

The solution can scale.

It is very stable. 

This solution does not slow down your systems. It is very light. 

There is nothing to be improved right now. 

While the pricing is good, they could always lower it a bit. 

I've used the solution for ten years. I've used the product for a while. It may have been even longer. 

The stability is excellent. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

The product can scale quite well. It's not a problem.

We have about 11 people (or a bit less) on the solution right now. We only have 11 stations and, therefore, will not need to increase usage anytime soon. 

We haven't had to contact anyone from ESET. The solution just works. We don't need support. I might have called them once, a long time ago, for a client.

We use ESET or Avast typically. That's all. I know of Kaspersky and it is a very bad antivirus. I don't like it. I don't know why. I find lots of bugs in this software. Symantec, I'm aware of it, however, I don't use it. It's very hard for the computer. McAfee is good for beginners.

We used to use Symantec and Norton. We switched from Symantec and Norton as they are very heavy on the computer. They slowed everything down.

The initial setup is effortless and straightforward. It's not overly complex or difficult. It only takes five minutes to deploy everything. It's very simple and very fast. 

After ten years, we haven't really had to worry about too much maintenance. 

We are able to handle the setup in-house. We did not need any outside assistance from any integrators or consultants. 

I have not seen any ROI at this point. 

We do have a license for the product. We buy it online. 

The cost is pretty reasonable. I'd rate it four out of five in terms of affordability. They could always lower the costs a little bit. 

We're using the latest version of the product. All my clients are using ESET.

I'd rate the solution ten out of ten. We recommend it to others all the time. 

We primarily use the solution for endpoint security.

It has a lot of tools. I need a tool to have some type of check when people connect to public WiFi. I was able to build some types of profiles and have ESET check the connection type. If there is weak encryption, it will not connect. That is cool. That wasn't available as a feature from Symantec. There's a lot of customization you can do with ESET. There is a lot you can do with it.

I would say the best feature that I like is the isolation. If it detects ransomware or something, it can isolate that computer. It disconnects it from the network.

The solution is stable.

It's scalable. 

The technical support has been helpful and responsive. 

I'm not the person who can suggest some improvements. I haven't covered all of  ESET as it is big. I haven't used it all. I'm just touching the surface of it and therefore can't tell how good it is.

So far, it's good. That said, I haven't looked at 50% of it. 

It can be hard to set up if you need to customize it. 

Maintenance can take a while. 

I've been using the solution for two years. 

The solution is very stable. There are no bugs or glitches and it doesn't crash or freeze. It's excellent. 

The product can scale. 

I've dealt with technical support for some type of onboarding. I had a question about the WiFi area. They took the time and explained it to me. I thought it was a feature request or something. They are responsive. They explain all the details and they suggest fixes and solutions for you. They're good.

We have used Symantec. My experience with Symantec is really limited. We switched over to ESET. We didn't have a lot of options with Symantec. For example, we wanted something with a lot more options.

The solution is in the middle of complex and simple. It's not very straightforward if you want some customization, for example. Therefore, it depends. Out of the box, it works great. However, we use IPsec, so the firewall needs people to remote in and remote out. We want to allow some type of traffic over the IPsec when people connect to remote. That said, that has to add some IPs and some policy sets.

There are some policy set modifications. You've got to know it. You've got to just look at it, however, it's easy enough to figure it out. If anyone has some security background, they will figure it out. It is not super complicated if you have a bit of knowledge.

The updates are now the problem. You need time with ESET for cleaning out PUAs and potentially unwanted applications. It gives alarms and there are so many alarms. When we first set it up I just tried to enable all the alarms for the unwanted applications, for things that looked suspicious. However, now there are a ton of alarms. In terms of maintenance, that will need time. However, that's just to clean up garbage applications from your endpoints. It's not really the ESET setup.

I have no idea what the exact pricing is. 

We're customers and end users. 

The management is cloud-based. All the endpoints report to the cloud. However, we have hybrid people who work from home and people who work on-site. Everyone has ESET.

I'd rate the solution ten out of ten. It's great.

If people want to try ESET, I would say, "Go for it." I love it. It seems to have everything I wanted, and it does a good job. I didn't have any problems. There are basically no problems with it.

When I was still in Cameroon, I was working for an insurance company called Activa and then we were looking for something different than our current security solution Symantec. We were looking around for a solution and someone contacted us who was proposing ESET Endpoint Antivirus. They gave us a trial version for three months, and during the three months, we put in place a type of proof of concept with some servers, virtual machines, and desktops.  

After that three-month trial period was extended, but unfortunately, the company was not convinced by the product, and the managers decided to use another solution called SentinelOne.

There are some great features in ESET Endpoint Antivirus when you are browsing on the internet. For example, they have a notification if within your LAN network something is suspected to be a threat. Additionally, the malware features are very good.

When you are using your bank account and your bank card, to do some transaction you will be informed that you are then running under some risk, and then they will then suggest you open a secure page and then use that card inside that secure page. There are some other good website features, such as parental controls. You can prevent your kids from going from one site to another.

When we did the proof of concept on our company we realized that the performance of that server was improved. Users were having access to that server faster than while using the previous security solution. The workload on that server was not enough maybe, but it was a great difference which using ESET Endpoint Antivirus.

ESET Endpoint Antivirus could improve the mobile device experience by having more coverage.

I have used ESET Endpoint Antivirus within the late 12 months.

The support we received was very good during our trial experience. We were contacted regularly about our experience. We were asked if we faced any difficulties and the agent was nice. We were satisfied with the support.

We have used Symantec, SentinelOne, Trend Micro Apex One, and Trend Micro Office Scan.

The feature I saw on Symantec was not available on the version we were using in our proof of concept of ESET Endpoint Antivirus. However, I would have liked to have tested the EDR solution from ESET.

ESET Endpoint Antivirus is not difficult to implement.

If I can separate the home product from corporate products. The home product is better than the corporate solution. The ESET Endpoint Antivirus home solution has a bit of an advantage.

I rate ESET Endpoint Antivirus a seven out of ten.

The solution is used for endpoint users and Samsung servers.

The administration is its most valuable feature as I can see all versions in one place. 

I used Avira previously and ESET lacks certain aspects in comparison to Avira. 

I have been using ESET Endpoint Antivirus for two years.

It is a highly stable solution. 

At present two hundred people are using the solution. 

Previously I had used Avira, which is a German antivirus solution. 

ESET's initial setup is straightforward. The setup follows a standard procedure. 

ESET is cheap.

I recommend using the solution. I rate the overall solution a nine out of ten. 

We have 400 seats, and we use Linux Windows and don't have a lot of Macs, so we haven't tested the level of Mac protection. However, this solution is mostly for device protection from malware and ransomware. It's for endpoint security.

We had a log4j attack, and ESET was able to protect our server. 

They do not give us a lot of false positives.

It is not heavy on the server. It does not use a lot of computing power.

The facility of use is very good.

Ransomware protection is embedded in the solution.

It offers effective ransomware protection and good protection overall. 

We have been able to very effectively block attacks. 

The simplicity of the solution is excellent.

It can scale well. 

It would be useful if they could automate the deployment more. 

We have to deploy agent management before deploying software. For Windows, they have an all-in-one package. However, this is not available for Linux. If they had an all-stack protection for Linux, Windows, and Mac, that would be ideal. 

Basic technical support could be better. 

We've used the solution for about four years. 

We have around 400 seats in our company.

It's really great in terms of scaling. We haven't had any issues with extendibility. I have no fears about our being able to scale. 

Technical support is okay. They have online chat. However, it's not always easy to reach the right person. You could get more premium support which is better and does direct you to more local support.

Neutral

The initial setup isn't too difficult. I'd rate it nine out of ten in terms of the ease of setup. It's easy to deploy. We install it on-premise, and it is easy to configure. However, if you want to deploy more agents, you have to do it in two steps instead of one.

The pricing is fair. 

We are looking to do a demo of a variety of solutions to see how they would stand up.

We are not an MSP. We are more of a client. 

Overall, they offer good protection at a good price and have a lot of functionality and configuration. It's my go-to product when I consider security at home or at my business. I'd rate the solution nine out of ten.

I have a very simple use case which is for providing protection on my home network.

ESET provides good protection.

I don't know if it's possible but I'm always looking for better protection. 

I've been using this solution for 10 years. 

The solution is stable. 

This product is for personal use so I haven't tested scalability.

The initial setup is straightforward, it takes a few minutes. 

I think the licensing costs are reasonable. 

If you're providing a solution that prevents people from gaining access to my network then I'm happy. I recommend this product and rate it 10 out of 10. 

We primarily use the solution for endpoint security. We use it on PCs, laptops, and software. It acts as an antivirus.

The solution is user-friendly with good memory. It's not heavy and very simple.

It is stable and reliable. 

We can scale the product if we need to.

The pricing is reasonable. 

It's easy to set up and quick to deploy. 

We'd like the solution to be a next generation antivirus with some sort of artificial intelligence or machine learning angle. 

I've used the solution for around ten years. 

The stability I'd rate eight out of ten. It's very reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

The scalability is good. I'd rate it seven out of ten. 

We have around 200 users on the solution right now. 

We previously used McAfee. However, it was too heavy for us. It needed too much memory.

The initial setup is pretty straightforward. I'd rate the ease of setup eight out of ten. 

Deployment should only be around two or three minutes. It is very fast.

While we bought the solution from a third-party, we installed the solution ourselves, in-house. 

We did not find the solution to be too expensive. 

The solution costs around $20 or $30 per user per year.

We're customers and end-users. 

We are using the latest version of the solution. 

Overall, I would rate the product eight out of ten.