Try our new research platform with insights from 80,000+ expert users
Buchanan MI Tax Preparer at Helping Hands Accounting LLC
Real User
Reasonable solution that works in the background
Pros and Cons
  • "They do a program where you can renew for three years. It's very reasonable, as far as the cost per year, because you can renew for three years. They will also do multiple computers, so I actually protect all my family computers, as well as my work computers, all under one license. This means I only have to deal with re-upping my license once every three years. That's the big thing for me."
  • "It's not a huge thing, because it doesn't happen very often, but I'll notice sometimes, when there's a startup scan, the computer does bog down a little bit. However, this happens rarely."

What is our primary use case?

My primary use case for ESET Endpoint Security is internet security.

What is most valuable?

There are two things I like the most about ESET Endpoint Security. One, it's a seamless update. In other words, it updates all in the background. You don't have to restart your computer after an update. It takes care of itself, updates all the time, and stays up to date. It automatically installs those updates, similar to what Windows does. 

The second biggest ESET Endpoint Security plus is the value. They do a program where you can renew for three years. It's very reasonable, as far as the cost per year, because you can renew for three years. They will also do multiple computers, so I actually protect all my family computers, as well as my work computers, all under one license. This means I only have to deal with re-upping my license once every three years. That's the big thing for me.

There is another nice ESET Endpoint Security feature: you can shut it off for 10 minutes and then turn it back on. 

What needs improvement?

For the most part, I'm really satisfied with ESET Endpoint Security. It works in the background and that is one of the reasons that I went with this solution. It doesn't bog down my computer, for the most part. That's probably one of the things that could be improved. It's not a huge thing, because it doesn't happen very often, but I'll notice sometimes, when there's a startup scan, the computer does bog down a little bit. However, this happens rarely. 

For how long have I used the solution?

I've had ESET Endpoint Security on all my computers for four or five years, maybe even longer. 

Buyer's Guide
ESET Endpoint Protection Platform
August 2025
Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.

What do I think about the stability of the solution?

I have never really had the solution crash. It's super stable. 

There have been some times that I've had problems connecting to different computers, but I resolved this issue by temporarily shutting off the solution for a few minutes.

How are customer service and support?

ESET Endpoint Security's tech support is very responsive. I don't get an answer back from them in five minutes, but the few times that I've had to talk to somebody, for instance, for license renewal, I usually hear back within 24 hours. That's very responsive in my opinion.

What's my experience with pricing, setup cost, and licensing?

I cover, I think, eight computers and it turns out to be right around $50 for three years. It's a very reasonable solution. I like that.

What other advice do I have?

Once you install it, it is very stable because you don't have to renew it every year. You just do an install and know you're protected. The installation is also hassle-free.

Overall, I would give this solution a nine out of 10 for performance. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1158945 - PeerSpot reviewer
IT Manager at a consultancy with self employed
Real User
A scalable and stable solution that meets our needs and is working well
Pros and Cons
  • "All of our devices are integrated with the solution."
  • "The new versions only support no operative systems in Mac and do not support operative systems."

What is our primary use case?

We only use Endpoint Server. 

What is most valuable?

Endpoint Security currently meets our needs. We are implementing a cyber-security process. After doing a lab analysis, we determined we have one more we need to implement. 

All of our devices are integrated with the solution. It is working so well that we renewed the contract for two more years.

What needs improvement?

When we rule a scanner process on the heart risk, it is very slow and overloads the machine. It would be beneficial if we could run a back process.

I would like to see more listings added in the next release of ESET Endpoint. The new versions only support no operative systems in Mac and do not support operative systems.

For how long have I used the solution?

We have been using ESET Endpoint Security for two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

ESET Endpoint Security is scalable, the performance can be increased. We have 500 people, including Managers and the IT team, using the solution. 

The product requires eight specialists to deploy and maintain.

How are customer service and support?

Customer service and support are very helpful for us. When we have a problem, they help us immediately.

Which solution did I use previously and why did I switch?

We have also used Kaspersky, but it was very slow.

How was the initial setup?

The initial setup was easy for us. Our team has the tools and experience to manage implementation. It took 10 days to deploy throughout the enterprise.

What was our ROI?

It is difficult to measure ROI as we do not know what we could have lost without implementing ESET Endpoint Security. What we do know is that we do not have any attacks, and that is very important.

What's my experience with pricing, setup cost, and licensing?

The pricing of ESET Endpoint Security is within the market pricing. We have an annual license. 

Which other solutions did I evaluate?

Before selecting ESET Endpoint Security, we evaluated Panda, McAfee, and Kaspersky.

What other advice do I have?

I would recommend ESET Endpoint Security to anyone considering implementing this product. 

ESET Endpoint is a nine out of 10 overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
ESET Endpoint Protection Platform
August 2025
Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
IT specialist at SNP Poland
Real User
Provides good scalability and efficient security features
Pros and Cons
  • "ESET Endpoint Security’s most valuable feature is the management console."
  • "The product’s AI implementation feature could be better for learning user behavior."

What is most valuable?

ESET Endpoint Security’s most valuable feature is the management console. Additionally, it doesn’t need a high-performing CPU for software servers. It has the best security feature as well. It provides 100% security by detecting dangerous web pages and illegal sources.

What needs improvement?

The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additional agents for it at present.

For how long have I used the solution?

We have been using ESET Endpoint Security for three years. At present, we are using the latest version.

What do I think about the stability of the solution?

I rate the product’s stability a nine out of ten.

What do I think about the scalability of the solution?

The product is highly scalable. I rate its scalability a ten out of ten. There are 150 users in one organization and 25 users in another organization that I manage. It is suitable for medium businesses.

How was the initial setup?

The product’s initial setup is straightforward and fast. I rate the process a nine or ten out of ten. It requires minimal technical staff for deployment.

What's my experience with pricing, setup cost, and licensing?

I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.

What other advice do I have?

ESET Endpoint Security is a good product for finding new devices and alerting administrators. It has always succeeded compared to other solutions. I never have a problem with security using it. It provides 100% safety for the environment and users.

I rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kaveesha Liyanage - PeerSpot reviewer
Student at University of Huddersfield
Real User
Offers parental control options and easy-to-setup
Pros and Cons
  • "It can block certain web pages that may contain viruses or pose a threat to the computer."
  • "The problem was that it didn't support Windows 7."

What is our primary use case?

ESET Endpoint Antivirus has several useful features. Firstly, it offers parental control options, allowing users to manage and restrict access for children. Additionally, it can block certain web pages that may contain viruses or pose a threat to the computer.

What needs improvement?

The problem was that it didn't support Windows 7. That's why I had to switch temporarily. So it should be more compatible with different operating systems.

For how long have I used the solution?

I have been using this solution for a year. I am using the latest version. 

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. It is not ten because it does not support Windows 7. 

What do I think about the scalability of the solution?

The scalability of the solution is good. Only I am using the solution. 

How was the initial setup?

The initial setup was fine. It was easy. It took less than an hour to deploy. 

What about the implementation team?

It was done in-house. I needed technical help while trying to update it to Windows 7. And I still wasn't able to do it. 

What's my experience with pricing, setup cost, and licensing?

I paid for a yearly license. It is not expensive; the pricing model is fine. 

What other advice do I have?

I am satisfied with ESET Endpoint Antivirus. I would definitely recommend using the solution. It is easy to use and a good solution. 

Overall, I would rate the solution a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vice President at Adamevejp
Real User
Simple to use, easy to transfer to new endpoints, and reasonably priced
Pros and Cons
  • "The product does not slow down the machine."
  • "There are no areas for improvement. It does everything the consumer needs."

What is our primary use case?

I'm primarily using the solution as an antivirus at home. It is a form of endpoint security.

What is most valuable?

Being in IT, I understand the importance of having security. This works well for me. It's easier to use than other options, for example, McAfee.

The product does not slow down the machine.

It's very simple, and I have no issues with it. It does what it needs to do. It's clean.

The solution offers good protection.

It alerts me when Windows needs to be updated. The product lets me know every time there's a Windows update, I need to go through it to make sure that all the patches are done.

It is easy to set up. 

It is stable. 

The pricing is very reasonable.

What needs improvement?

There are no areas for improvement. It does everything the consumer needs. 

For how long have I used the solution?

I've used the solution for four to five years. 

What do I think about the stability of the solution?

The solution is stable. It's active in the back end without slowing me down. I haven't had any stability issues. 

What do I think about the scalability of the solution?

I'm only using it at home for personal use. 

How are customer service and support?

I've never needed to contact technical support. 

Which solution did I use previously and why did I switch?

I'm also familiar with McAfee. I've also used Norton in the past. They tend to slow down machines. 

How was the initial setup?

The deployment is very fast. It takes maybe five minutes, depending on the download speed. It's pretty easy to implement. It's not complex. 

What's my experience with pricing, setup cost, and licensing?

The pricing is very reasonable. It's not overly expensive. I do a two or three-year license for less than $100. I tend to wait for a promotion to get a discount. 

What other advice do I have?

I'm a customer and end-user.

I'd recommend the solution to others. It's easy to use. It's easy to deactivate an endpoint and add a new one. The license carries over to the new machine with ease. If I buy a new machine tomorrow, I can just transfer over my ESET. 

I'd rate the solution ten out of ten. They are excellent in many areas. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Aqeel Junaid - PeerSpot reviewer
Junior Executive - Information Security at sunshine holdings
Real User
Top 5Leaderboard
Lacking visability and management, but scales well
Pros and Cons
  • "ESET Endpoint Security is stable. When comparing the solution to competitors it is more stable."
  • "The solution can improve the modules, and it is lacking centralized management and visibility of the endpoints."

What is our primary use case?

We are using ESET Endpoint Security for monitoring our devices for security threats.

What needs improvement?

The solution can improve the modules, and it is lacking centralized management and visibility of the endpoints.

For how long have I used the solution?

I have been using ESET Endpoint Security for approximately three years.

What do I think about the stability of the solution?

ESET Endpoint Security is stable. When comparing the solution to competitors it is more stable.

What do I think about the scalability of the solution?

We have approximately 800 endpoint users using this solution.

The scalability of ESET Endpoint Security is good.

How are customer service and support?

I have not used the support from ESET Endpoint Security.

Which solution did I use previously and why did I switch?

I have not used other solutions prior to ESET Endpoint Security.

How was the initial setup?

The deployment time depends on how many devices the user has. It typically can be done in one day.

What about the implementation team?

I did the deployment of the solution with a team of three.

What's my experience with pricing, setup cost, and licensing?

There is a license needed to use the solution and the price depends on the features you want to use. The overall price is reasonable.

Which other solutions did I evaluate?

I did evaluate other solutions before choosing ESET Endpoint Security.

What other advice do I have?

We have three people that do the maintenance of the solution.

I would not recommend this solution depending on the company and the number of employees using it.

I rate ESET Endpoint Security a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Claudio Dosio - PeerSpot reviewer
ICT Manager at a construction company with 11-50 employees
Real User
Top 20
Responsive technical support, scalability with small customers well defined, with a good interface
Pros and Cons
  • "The product is good and has a good interface."
  • "Dual management for the customer, who needs to access the local on-premise console from a remote cloud-based console."

What is most valuable?

The normal security tracking and the real-time warning of viruses or possible threats. We have not currently used the Dynamic Scanner option to set it up for their servers to be checked, but we are planning on activating that on some of our computers. The reports and the data received by the ESET console to feed also our order management tools. The CMDB that we use and have a unique solution, a unique point that oversees all the solutions we have.

What needs improvement?

The price could be a little lower and the deployment process could be easier.
Dual management for the customer, who needs to access the local on-premise console from a remote cloud-based console.

For how long have I used the solution?

I have been using ESET Endpoint Security for the past few months.

What do I think about the stability of the solution?

We have not had any issues with the stability of ESET Endpoint Security.

What do I think about the scalability of the solution?

We are currently happy with the scalability of ESET Endpoint Security.  We are using it with some of our small customers and are not having any issues.

How are customer service and support?

Technical support is very good. Well, truthfully, we did not have any big issues, so we do not know if there is a real case, or what would happen, but so far, they have been very helpful and they resolved our problems in several hours.

How was the initial setup?

The deployment is complex and not very easy to use for most people. You need to be a well-informed IT person for deployment.

What about the implementation team?

The product is good. It has a good interface, but it was not as straightforward as we expected to deploy to the first computers, compared, for example, to the Kaspersky Security Center. You have complete many steps to manage to deploy it. Kaspersky was more efficient, more, let's call it, Adobe-proof.

What's my experience with pricing, setup cost, and licensing?

We found good pricing because we did a trade-off between Kaspersky to ESET.  They were very helpful to gain a customer at this moment in time, but the full price is probably a little higher than most other solutions.

Which other solutions did I evaluate?

I think that from the user perspective, it is very similar to Kaspersky. They don't have major differences. Maybe ESET has the Dynamic Scanner option which is something that Kaspersky does not have. That might be a plus towards the Zero-day issues that can come over, but so far, we did not have any use for it. We hope not to have any needs, even in the future.

What other advice do I have?

I would rate ESET Endpoint Security an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Crewmem67 - PeerSpot reviewer
IT Consultant at College Notre Dame de Nazareth
Real User
Secure, reasonably priced, and reliable
Pros and Cons
  • "This solution does not slow down your systems. It is very light."
  • "While the pricing is good, they could always lower it a bit."

What is our primary use case?

The solution is an antivirus. It's for security. It protects us against hacking attempts.

What is most valuable?

I really like the solution and how it works. It's very secure. 

It is very easy to set up. 

The solution can scale.

It is very stable. 

This solution does not slow down your systems. It is very light. 

What needs improvement?

There is nothing to be improved right now. 

While the pricing is good, they could always lower it a bit. 

For how long have I used the solution?

I've used the solution for ten years. I've used the product for a while. It may have been even longer. 

What do I think about the stability of the solution?

The stability is excellent. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product can scale quite well. It's not a problem.

We have about 11 people (or a bit less) on the solution right now. We only have 11 stations and, therefore, will not need to increase usage anytime soon. 

How are customer service and support?

We haven't had to contact anyone from ESET. The solution just works. We don't need support. I might have called them once, a long time ago, for a client.

Which solution did I use previously and why did I switch?

We use ESET or Avast typically. That's all. I know of Kaspersky and it is a very bad antivirus. I don't like it. I don't know why. I find lots of bugs in this software. Symantec, I'm aware of it, however, I don't use it. It's very hard for the computer. McAfee is good for beginners.

We used to use Symantec and Norton. We switched from Symantec and Norton as they are very heavy on the computer. They slowed everything down.

How was the initial setup?

The initial setup is effortless and straightforward. It's not overly complex or difficult. It only takes five minutes to deploy everything. It's very simple and very fast. 

After ten years, we haven't really had to worry about too much maintenance. 

What about the implementation team?

We are able to handle the setup in-house. We did not need any outside assistance from any integrators or consultants. 

What was our ROI?

I have not seen any ROI at this point. 

What's my experience with pricing, setup cost, and licensing?

We do have a license for the product. We buy it online. 

The cost is pretty reasonable. I'd rate it four out of five in terms of affordability. They could always lower the costs a little bit. 

What other advice do I have?

We're using the latest version of the product. All my clients are using ESET.

I'd rate the solution ten out of ten. We recommend it to others all the time. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros sharing their opinions.