ESET Endpoint Protection Platform Reviews

This is a security solution and it is used to protect all of the client's systems. It is for data protection.

It's not using too much system capacity or memory. It's quite light. It's like there's nothing on the PC, yet it's working there behind the scenes. 

From my side, the best thing is the support from ESET headquarters. When we have a problem in two hours or three hours, we find a solution via ESET.

It is stable. 

It can scale as well. 

The pricing is reasonable.

There is no such thing as a 100% secure system. That said, the main problems are coming from the users and how they use the system, including how they open emails, go to the internet, et cetera. Maybe if they have a firewall system paired with ESET, so there are not as many concerns around the security of the WAN, that would be better. 

We hope that they can learn from and react to threats faster so that we are more protected in the future as new items arise. They need to update the system faster to ensure security is there in the case of new events. 

When users renew licenses, they should offer a discount.

I've been dealing with the solution since 2016. I've used it for seven years now. 

The solution is very stable. There are no bugs or glitches, and it doesn't crash or freeze. 

We have two companies here we've contracted with. One is with 750 computers and another one is with 100 PCs. 

The solution can scale. 

The technical support is really good. they are helpful, fast, and responsive. 

That said, sometimes, when we have a problem, we need a quick response, and they have many things to do on their side, so it can take two or three hours sometimes to get a reply from them.

It's quite simple to set up. People sometimes don't want to make much effort, however, technically, it's quite simple to implement the solution. They can do it themselves, yet we are always there, ready to install the solution.

How many people we need to deploy the solution depends. In the beginning, we can use one engineer to deploy the solution. However, it depends on the number of computers. If we install it on about ten PCs, for example, we can also handle the training for the local IT people who can then make the installation.

We do not normally handle the maintenance afterward. However, depending on the contract, we can assist with support. Usually, we have two engineers that can assist our clients if they need help.

We can install the solution for clients. 

The ROI is high since using the product can avoid many problems. I'd rate the ROI five out of five. 

The price is good when you compare it to other solutions. That said, when the client needs to renew the license for the next year, it is the same price. Maybe they can do a discount for renewing the license. That would make it more attractive.

The license is annual. Users can also choose to do a three-year license. 

If a client needs extra features, we need to discuss locally so we understand how we can help the customer and how much it will cost.

I'd rate it four out of five in terms of affordability, with one point taken off for issues around renewing the license. 

I've been looking into SentinelOne.

I'm a reseller. We are selling, installing, and doing training for the users.

We deal with the latest version of the solution.

I'd rate the solution eight out of ten.

The primary use case of ESET Endpoint Security is the antivirus.

The most valuable features of this solution are, of course, the IPS/IDS, Intrusion Prevention, Intrusion Detection, and Antivirus.

I believe I can find it in the most recent version in a sandbox. Network Security in a Sandbox It includes seven different tools, including network security, IPS/IDS, and ESET which is also valuable.

It is easy to use.

The user interface is very easy. 

API integration is good. 

They have an iteration tool that makes the API connection flawless.

I don't see changing EDR in the cloud's future. Tool for being proactive. The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future. But, proactive is excellent.

I would like to see ESET include the Proactive feature. The process is killed by decision support. Unplug the endpoint book station from the network.

If you do not use Cynet, it must be added to ESET Endpoint.

I have worked with ESET Endpoint Security for five years.

I have a three-year service agreement with ESET to sell green. It's been three years, and I believe it's near the end of the year. 

 I have no issues with ESET; it's the workstation's ESET and Cynet. I believe are perfect solutions.

I am working with EDR, it's a full version. We have updated it to the latest version.

It is a central update, it's cloud maintenance.

Because I do not have any sensitive data, it is sufficient to use the public cloud.

ESET Endpoint Security is very stable.

All of the update releases are very established.

I would rate the stability a nine, or ten out of ten.

I have not experimented with scalability.

With servers, we have approximately 3, 000 users in my department. This includes the hardware and virtual servers.

We have no issues with the local technical support team that we use in Israel.

I would rate them a five out of five.

They are excellent. 

They respond quickly and speak the language, which is beneficial.

I am working with a new Endpoint Security Company, and the name of the product is Cynet.

I am still working with Cynet.

Instead of Cynet, it is an EDR. It is now extended XDR. It is an extended response.

For Endpoint Security, I use both ESET and Cynet. However, unlike ESET, Cynet is a proactive tool. MDR is included. It is also paired with SOC.

One of the companies I oversee is one of the Mator company's branches, and they use Cisco Endpoint Security, which is a terrible tool when compared to ESET or Cynet.

The initial setup is very simple.

We require one person a few hours per month for maintenance.

I have about 3,000 endpoints and a three-person IT team.

I have purchased the full version.

I would rate the pricing a three out of five.

It is not expensive, but it is also not inexpensive. There is room for improvement, and the price could be lower.

I would rate ESET Endpoint Security an eight out of ten.

We primarily use the solution for security reasons, including for protection against antiviruses.

The protection and security have been great.

I like the integration; it lets you see the product installed on a particular computer.

There are good documentation and tutorial materials.

It's scalable. 

Right now, the link between the Protect Server and the proxy features don't really work as intended. 

I've had a few other instances where the program stops running, and then you have to restore and reset it. 

If those features can be worked on, that would be very helpful.

A bit more remote access would be ideal. 

I've been using the solution since about 2012. 

Sometimes it is not running as well. When it actually doesn't work properly, then the whole process of reinstalling it is more or less a tedious task. If they could actually work on that and make it a lot better, that would be good.

The product is the only one I've ever known so far in terms of such deployment. I'm not comparing it with any other solutions. I love the control that it gives you on even on a large scale. When we deployed now to over 100 users and it worked well. For us, it is scalable. 

Right now, we're up to 120 machines. It keeps increasing and therefore we will increase usage. 

I don't really deal with support. I mostly do my own research. I've never had to engage with support with the access I have to tutorials and documentation.

I did not previously use a different solution. 

It's a little bit complicated to set up. Even the deployment process for the endpoint that's deployed through GPO. Obviously, when you have the agent deployment is quite a challenge, so it just doesn't work as a straightforward deployment. You want the endpoint antivirus to be able to talk with the Protect Server. However, it's the deployment that's a bit of a challenge.

I'd rate it four out of five in terms of the ease of setup. 

The deployment takes longer than we anticipated. 

I just did the initial setup myself in-house.

I haven't witnessed an ROI. 

I was put on an educational discount. I paid about $1000. I'd have to look through my records. However, we paid maybe $600 to $1000 for this product. I pay for the product every two years. There are no extra costs or fees beyond the licensing. 

I'd advise others to use the solution. 

I'd rate the solution eight out of ten since I have yet to experience any intrusion. 

My primary use case for ESET Endpoint Security is internet security.

There are two things I like the most about ESET Endpoint Security. One, it's a seamless update. In other words, it updates all in the background. You don't have to restart your computer after an update. It takes care of itself, updates all the time, and stays up to date. It automatically installs those updates, similar to what Windows does. 

The second biggest ESET Endpoint Security plus is the value. They do a program where you can renew for three years. It's very reasonable, as far as the cost per year, because you can renew for three years. They will also do multiple computers, so I actually protect all my family computers, as well as my work computers, all under one license. This means I only have to deal with re-upping my license once every three years. That's the big thing for me.

There is another nice ESET Endpoint Security feature: you can shut it off for 10 minutes and then turn it back on. 

For the most part, I'm really satisfied with ESET Endpoint Security. It works in the background and that is one of the reasons that I went with this solution. It doesn't bog down my computer, for the most part. That's probably one of the things that could be improved. It's not a huge thing, because it doesn't happen very often, but I'll notice sometimes, when there's a startup scan, the computer does bog down a little bit. However, this happens rarely. 

I've had ESET Endpoint Security on all my computers for four or five years, maybe even longer. 

I have never really had the solution crash. It's super stable. 

There have been some times that I've had problems connecting to different computers, but I resolved this issue by temporarily shutting off the solution for a few minutes.

ESET Endpoint Security's tech support is very responsive. I don't get an answer back from them in five minutes, but the few times that I've had to talk to somebody, for instance, for license renewal, I usually hear back within 24 hours. That's very responsive in my opinion.

I cover, I think, eight computers and it turns out to be right around $50 for three years. It's a very reasonable solution. I like that.

Once you install it, it is very stable because you don't have to renew it every year. You just do an install and know you're protected. The installation is also hassle-free.

Overall, I would give this solution a nine out of 10 for performance. 

We only use Endpoint Server. 

Endpoint Security currently meets our needs. We are implementing a cyber-security process. After doing a lab analysis, we determined we have one more we need to implement. 

All of our devices are integrated with the solution. It is working so well that we renewed the contract for two more years.

When we rule a scanner process on the heart risk, it is very slow and overloads the machine. It would be beneficial if we could run a back process.

I would like to see more listings added in the next release of ESET Endpoint. The new versions only support no operative systems in Mac and do not support operative systems.

We have been using ESET Endpoint Security for two years.

The solution is stable.

ESET Endpoint Security is scalable, the performance can be increased. We have 500 people, including Managers and the IT team, using the solution. 

The product requires eight specialists to deploy and maintain.

Customer service and support are very helpful for us. When we have a problem, they help us immediately.

We have also used Kaspersky, but it was very slow.

The initial setup was easy for us. Our team has the tools and experience to manage implementation. It took 10 days to deploy throughout the enterprise.

It is difficult to measure ROI as we do not know what we could have lost without implementing ESET Endpoint Security. What we do know is that we do not have any attacks, and that is very important.

The pricing of ESET Endpoint Security is within the market pricing. We have an annual license. 

Before selecting ESET Endpoint Security, we evaluated Panda, McAfee, and Kaspersky.

I would recommend ESET Endpoint Security to anyone considering implementing this product. 

ESET Endpoint is a nine out of 10 overall. 

I like everything about ESET Endpoint Security, and as an installer, it's very easy to install the solution, but the most important feature is that it helps defend against any virus. When the virus comes, ESET Endpoint Security stops it.

In terms of areas for improvement, I didn't see any from ESET Endpoint Security because what's important is that it works as an antivirus solution. I do find its pricing expensive here in Hungary, so if the price could be lower, that would be good.

ESET Endpoint Security is an antivirus, so it only needs to stop the virus. If it had other features, I wouldn't need it. Every program or solution has specific functions and in this case, ESET Endpoint Security is worth it as an antivirus, though in the next release of the solution, it would be better if there's some improvement in its antivirus database.

I've worked with ESET Endpoint Security for twenty years, and I've dealt with it over the last twelve months.

ESET Endpoint Security is a stable product.

I'm unsure of how scalable ESET Endpoint Security is.

I didn't have a need for ESET Endpoint Security technical support, so I didn't contact the support team.

The initial setup or installation for ESET Endpoint Security is very easy.

Pricing for ESET Endpoint Security could be lower because here in Hungary, it's expensive.

I'm an installer of ESET Endpoint Security, particularly its latest version.

I'm rating ESET Endpoint Security eight out of ten. I'm not giving it a ten because the solution, being just an antivirus, doesn't do anything for me.

I'm a customer of ESET Endpoint Security.

When I was still in Cameroon, I was working for an insurance company called Activa and then we were looking for something different than our current security solution Symantec. We were looking around for a solution and someone contacted us who was proposing ESET Endpoint Antivirus. They gave us a trial version for three months, and during the three months, we put in place a type of proof of concept with some servers, virtual machines, and desktops.  

After that three-month trial period was extended, but unfortunately, the company was not convinced by the product, and the managers decided to use another solution called SentinelOne.

There are some great features in ESET Endpoint Antivirus when you are browsing on the internet. For example, they have a notification if within your LAN network something is suspected to be a threat. Additionally, the malware features are very good.

When you are using your bank account and your bank card, to do some transaction you will be informed that you are then running under some risk, and then they will then suggest you open a secure page and then use that card inside that secure page. There are some other good website features, such as parental controls. You can prevent your kids from going from one site to another.

When we did the proof of concept on our company we realized that the performance of that server was improved. Users were having access to that server faster than while using the previous security solution. The workload on that server was not enough maybe, but it was a great difference which using ESET Endpoint Antivirus.

ESET Endpoint Antivirus could improve the mobile device experience by having more coverage.

I have used ESET Endpoint Antivirus within the late 12 months.

The support we received was very good during our trial experience. We were contacted regularly about our experience. We were asked if we faced any difficulties and the agent was nice. We were satisfied with the support.

We have used Symantec, SentinelOne, Trend Micro Apex One, and Trend Micro Office Scan.

The feature I saw on Symantec was not available on the version we were using in our proof of concept of ESET Endpoint Antivirus. However, I would have liked to have tested the EDR solution from ESET.

ESET Endpoint Antivirus is not difficult to implement.

If I can separate the home product from corporate products. The home product is better than the corporate solution. The ESET Endpoint Antivirus home solution has a bit of an advantage.

I rate ESET Endpoint Antivirus a seven out of ten.

ESET Endpoint Protection Platform in my organization has been successful in offering protection against ransomware episodes or malicious attacks.

ESET Endpoint Protection Platform offers great reporting tools. 

The solution is not ideal for use in large enterprises, it can be used efficiently for smaller enterprises. Sometimes, while pushing updates through the cloud console, updates do not get completed due to network dependency. The tool is easy to use but lacks in implementation. 

In the future, the solution should be able to handle the network issues effectively from the cloud console. The solution is a cloud product so it communicates with an environment through a network, therefore it should resolve issues automatically or provide precise information about endpoint connection failure. 

I have been using ESET Endpoint Protection Platform for four years. 

I would rate the stability an eight out of ten. 

There are 2500 users of ESET Endpoint Protection Platform in the organization I work for. I would rate the scalability a nine out of ten. 

Urgent support is not available for the solution. I would rate the tech support a six out of ten. 

Neutral

In the organization I work for, previously we had used McAfee and Trend Micro. Our organization shifted to ESET Endpoint Protection Platform due to the cost effectiveness. 

For the setup, an agent is deployed. That agent takes care of all the audit trails and antivirus software that needs to be installed on the machines. Thus, only a communication agent is required for the installation of ESET Endpoint Protection Platform. It takes only 15 minutes to install the solution. 

There is no maintenance required for the solution, it's carried out automatically through the cloud console. If there are some network issues, then the upgrade needs to be pushed to get the latest version. 

It's a cost-effective product in comparison to other solutions. I would rate the pricing a six out of ten. 

The solution has mediocre adaptation to different business environments. The solution provider is trying to be at an enterprise-grade but still the development is lacking agility. 

The multi-layered defense mechanism of the product, including antivirus protection and the inspection feature for auditing, are equally good. 

The AI capabilities of the ESET Endpoint Protection Platform are good for enhancing the organization's security posture by tracking activities and blocking the traffic accordingly whenever needed. I would recommend the solution for small and medium enterprises and not for large organizations that have twenty or thirty thousand people operating.  

I would rate ESET Endpoint Protection Platform an eight out of ten. 

ESET Endpoint Antivirus has several useful features. Firstly, it offers parental control options, allowing users to manage and restrict access for children. Additionally, it can block certain web pages that may contain viruses or pose a threat to the computer.

The problem was that it didn't support Windows 7. That's why I had to switch temporarily. So it should be more compatible with different operating systems.

I have been using this solution for a year. I am using the latest version. 

I would rate the stability a nine out of ten. It is not ten because it does not support Windows 7. 

The scalability of the solution is good. Only I am using the solution. 

The initial setup was fine. It was easy. It took less than an hour to deploy. 

It was done in-house. I needed technical help while trying to update it to Windows 7. And I still wasn't able to do it. 

I paid for a yearly license. It is not expensive; the pricing model is fine. 

I am satisfied with ESET Endpoint Antivirus. I would definitely recommend using the solution. It is easy to use and a good solution. 

Overall, I would rate the solution a nine out of ten. 

We have 400 seats, and we use Linux Windows and don't have a lot of Macs, so we haven't tested the level of Mac protection. However, this solution is mostly for device protection from malware and ransomware. It's for endpoint security.

We had a log4j attack, and ESET was able to protect our server. 

They do not give us a lot of false positives.

It is not heavy on the server. It does not use a lot of computing power.

The facility of use is very good.

Ransomware protection is embedded in the solution.

It offers effective ransomware protection and good protection overall. 

We have been able to very effectively block attacks. 

The simplicity of the solution is excellent.

It can scale well. 

It would be useful if they could automate the deployment more. 

We have to deploy agent management before deploying software. For Windows, they have an all-in-one package. However, this is not available for Linux. If they had an all-stack protection for Linux, Windows, and Mac, that would be ideal. 

Basic technical support could be better. 

We've used the solution for about four years. 

We have around 400 seats in our company.

It's really great in terms of scaling. We haven't had any issues with extendibility. I have no fears about our being able to scale. 

Technical support is okay. They have online chat. However, it's not always easy to reach the right person. You could get more premium support which is better and does direct you to more local support.

Neutral

The initial setup isn't too difficult. I'd rate it nine out of ten in terms of the ease of setup. It's easy to deploy. We install it on-premise, and it is easy to configure. However, if you want to deploy more agents, you have to do it in two steps instead of one.

The pricing is fair. 

We are looking to do a demo of a variety of solutions to see how they would stand up.

We are not an MSP. We are more of a client. 

Overall, they offer good protection at a good price and have a lot of functionality and configuration. It's my go-to product when I consider security at home or at my business. I'd rate the solution nine out of ten.