ESET Endpoint Protection Platform Reviews

I primarily use the solution as an antivirus.

I'm able to scan the network really easily and I'm able to see the vulnerabilities that are there. It's really, really safe. I can always be sure that if I have malware, it's going to detect it for me. With this product, we can figure out the solution real quick.

The most valuable feature for me is that it is a reliable security solution with multiple layers of technology that can detect, neutralize, and remove malware.

The setup is simple. 

It's scalable. 

Technical support has been helpful.

We find the price of the solution reasonable. 

The speed of response of technical support could be faster. In business, everything happens really quickly, and we need them to be able to keep up. 

The interface is good. However, it could always be better. It could be more user-friendly. 

I've been using the solution for about a year. 

The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. The updates are regular as well. 

The solution is very scalable. 

I'm using it for my personal machine, and I've also installed it for about 30 people in our company, for work in progress. I expect to install it for many other employees. We, therefore, do plan to increase usage. 

Technical support is pretty good. We have been happy with their assistance. 

Positive

The solution is very easy to set up and implement. It's not complex or difficult. 

I'd rate the solution five out of five in terms of ease of setup. 

It took me less than one hour to put it on my machine.

We have six people that are able to handle deployment and maintenance tasks. They are managers, engineers, and support. 

I set up the solution myself, in-house. I have not had any outside help from integrators or consultants. 

It is affordable. It's not overly expensive. 

I'm using the latest version of the product. 

I'd advise potential new users to try the free trial and to experience the business security tools it offers. If they like the features presented to them, they could just go ahead and get it. It really, really helps in the detection of ransomware, zero-day threats, basically anything cyber security related.

I'd rate the product eight out of ten. I would recommend the solution to others. 

We are using ESET Endpoint Security to protect our PCs.

Most of our clients are not hooked directly to the internet limiting the chance of threats.

The most valuable feature in ESET Endpoint Security is the game mode to restrict notifications.

The user interface of ESET Endpoint Security could be more user-friendly and more features could be added.

I have been using ESET Endpoint Security for approximately 10 years

ESET Endpoint Security is highly stable.

The scalability of ESET Endpoint Security is good. We can buy more licenses if we add a computer or two.

I have used the support from ESET Endpoint Security.

I rate the support from ESET Endpoint Security a five out of five.

I have not used another solution other than ESET Endpoint Security.

The initial setup of ESET Endpoint Security is very simple.

We do not have any maintenance costs because it is a stable solution. We do not have notifications and we do scans when needed. 

I rate the price of ESET Endpoint Security a five out of five.

The price of the solution is very good compared to other solutions.

I rate ESET Endpoint Security a five out of ten.

I use for ESET Endpoint Antivirus to protect my personal and business files.

The performance of the solution is very good it does not impact my hardware and is user-friendly.

The solution could improve by having higher-level security and reporting.

I have been using ESET Endpoint Antivirus for approximately six years.

ESET Endpoint Antivirus is stable.

I have found ESET Endpoint Antivirus scalable.

We have approximately 150 users using this solution.

I have not faced an issue that I would need to contact the support.

I have used Kaspersky and Trend Micro previously.

The installation is straightforward.

When comparing ESET Endpoint Antivirus to other antivirus programs, such as Trend Micro or Kaspersky, it is the best. The other two were too heavy on the system resources, it consumes a lot of hardware. Additionally, they could not detect auto-run viruses.

I would recommend this solution to others.

I rate ESET Endpoint Antivirus a nine out of ten.

ESET Endpoint Protection Platform in my organization has been successful in offering protection against ransomware episodes or malicious attacks.

ESET Endpoint Protection Platform offers great reporting tools. 

The solution is not ideal for use in large enterprises, it can be used efficiently for smaller enterprises. Sometimes, while pushing updates through the cloud console, updates do not get completed due to network dependency. The tool is easy to use but lacks in implementation. 

In the future, the solution should be able to handle the network issues effectively from the cloud console. The solution is a cloud product so it communicates with an environment through a network, therefore it should resolve issues automatically or provide precise information about endpoint connection failure. 

I have been using ESET Endpoint Protection Platform for four years. 

I would rate the stability an eight out of ten. 

There are 2500 users of ESET Endpoint Protection Platform in the organization I work for. I would rate the scalability a nine out of ten. 

Urgent support is not available for the solution. I would rate the tech support a six out of ten. 

Neutral

In the organization I work for, previously we had used McAfee and Trend Micro. Our organization shifted to ESET Endpoint Protection Platform due to the cost effectiveness. 

For the setup, an agent is deployed. That agent takes care of all the audit trails and antivirus software that needs to be installed on the machines. Thus, only a communication agent is required for the installation of ESET Endpoint Protection Platform. It takes only 15 minutes to install the solution. 

There is no maintenance required for the solution, it's carried out automatically through the cloud console. If there are some network issues, then the upgrade needs to be pushed to get the latest version. 

It's a cost-effective product in comparison to other solutions. I would rate the pricing a six out of ten. 

The solution has mediocre adaptation to different business environments. The solution provider is trying to be at an enterprise-grade but still the development is lacking agility. 

The multi-layered defense mechanism of the product, including antivirus protection and the inspection feature for auditing, are equally good. 

The AI capabilities of the ESET Endpoint Protection Platform are good for enhancing the organization's security posture by tracking activities and blocking the traffic accordingly whenever needed. I would recommend the solution for small and medium enterprises and not for large organizations that have twenty or thirty thousand people operating.  

I would rate ESET Endpoint Protection Platform an eight out of ten. 

ESET Endpoint Security can be used for a small non-enterprise company.

The features seem to be alright.

The solution's console management and deployment don't compare to Sophos. There is a general perception that ESET Endpoint Security is not an enterprise-grade product. The solution’s console management and scalability should be improved.

I have been using ESET Endpoint Security for many years. But it's not a product that we push actively. We will support if the customer has it, and I'll encourage the customer to move on from there. I personally would not encourage somebody to use this solution. If a customer uses it, I will do my best to convince them to go to Sophos suite.

The stability of the solution seems to be alright.

I don't think this solution is as scalable as Sophos or Check Point. I would rate the scalability of ESET Endpoint Security a six and a half out of ten. We have three customers working with ESET Endpoint Security. I am currently using one engineer for the deployment and maintenance of the solution.

I have never used ESET Endpoint Security’s customer support.

The initial setup is pretty straightforward. But since our approach includes XDR, EDR, firewalls, and email encryption, Sophos works pretty well for us. The time taken to deploy the solution depends on the size of the customer at the end of the day. But the deployment is very quick, straightforward, and takes about an hour.

The deployment process is customer-dependent and product dependent. It will be around the portal, including the portal for the customer, licensing the portal, and then deploying the agents based on our deployment strategy.

Customers buy the ESET Endpoint Security license for a year, two years, or thirty six months.

Overall, I rate ESET Endpoint Security between six to seven out of ten.

We use ESET to scan servers and endpoints. 

I have used ESET for around 10 years. 

Endpoint Security is stable. 

Endpoint Security is scalable. 

It's hard to get support for ESET in Hong Kong and China. There's a number to call that goes nowhere. You can upgrade to the premium service, but there are a few restrictions. 

I rate ESET Endpoint Security eight out of 10 for ease of setup. Setting up ESET can be straightforward or complicated depending on the customer's environment. The deployment time varies, but it's typically around five days. We have a team of four or five people involved in the deployment. Only one person is needed for maintenance. The only maintenance is adjusting the configuration of the dashboard.  

I rate ESET Endpoint Security nine out of 10. 

The solution is primarily used as a security tool. We're a distributor of several security technologies. This is an MDR solution. It's similar to Sophos. It protects endpoints. It offers an antivirus and also manages malware as well. 

It's a good, medium-level MDR. It's good for medium-sized companies.

It's on par with other products on the market, when it comes to endpoint protection.

The remediation and deep learning are very helpful. They tout that malware can be killed within 30 seconds.

Its security approach is very deep.

It's stable and reliable. 

The solution can scale. 

The pricing is reasonable. 

I'm unsure as to if they could actually support a large enterprise.

They need to continue to develop their position within the MDR market.

They should develop an XDR solution. That would be the next step for them.

I started with this company in January. However, the company has dealt with the solution for three or four years. 

If you have a simple setup, the stability is good. It is reliable. There are no bugs or glitches. It doesn't crash or freeze. 

The solution offers good scalability. However, if it is a very large setup, for example, 10,000 or more endpoints, I'm not sure how it would hold up. 

We do not have a lot of customers using the solution. 

Technical support is quite good. 

I've dealt with many security solutions, including Sophos and Cynet. 

I'm not sure how easy or complex the setup is. I do not handle the deployment. I'm in sales. 

I'm not clear on the exact cost of the licensing. I don't handle the configurations. That said, the solution is not overly expensive. 

I'm a reseller, and I work with system integrators in Italy.

ESET tends to push the SaaS contract.

I'd recommend the solution to other users. 

I would rate the solution eight out of ten. 

We primarily use the solution for endpoint protection. It protects end-users and small companies as well.

It can keep PCs and devices secure. We can see if there are any issues from outside sources or emails that are a threat.

We have found we don't have many threats. We can look at the history and see which actions get declined. 

The price was very reasonable. 

It's light. I almost don't know that I am using it. The solution is stable. 

I can't speak to any missing features. 

It's not scalable in that you cannot use a license for multiple devices. 

We'd like the solution to make even more updates to ensure protection from the latest threats. 

I've been using the solution for two years. 

The solution is stable and reliable. 

The solution is scalable in that you pay for a license per device. If you need more licenses, you just buy them. That way, you can expand your coverage as needed. 

However, you cannot use a license on multiple devices. 

We have five users on the solution so far. 

I've never used technical support. 

I did not previously use other solutions. 

The setup is easy. It was preinstalled on the computer. It took two minutes to put it as "active," and it would start working.

You do not need anyone to manage deployment and maintenance tasks. 

We have witnessed an ROI in terms of security. It saves money by having users avoid recovery costs when a device is attacked. 

The product pricing is very reasonable.

You need to pay for a license for every device.

We pay an annual fee to use the solution. 

I'm likely using the latest version of the solution. 

I'd recommend the solution to others. 

The software is stable and runs without any issues and users can check the actions that are taken and detected. It's easy to use. 

I'd rate the solution nine out of ten.