What is our primary use case?
I primarily use the solution as an antivirus.
I'm able to scan the network really easily and I'm able to see the vulnerabilities that are there. It's really, really safe. I can always be sure that if I have malware, it's going to detect it for me. With this product, we can figure out the solution real quick.
What is most valuable?
The most valuable feature for me is that it is a reliable security solution with multiple layers of technology that can detect, neutralize, and remove malware.
The setup is simple.
It's scalable.
Technical support has been helpful.
We find the price of the solution reasonable.
What needs improvement?
The speed of response of technical support could be faster. In business, everything happens really quickly, and we need them to be able to keep up.
The interface is good. However, it could always be better. It could be more user-friendly.
For how long have I used the solution?
I've been using the solution for about a year.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. The updates are regular as well.
What do I think about the scalability of the solution?
The solution is very scalable.
I'm using it for my personal machine, and I've also installed it for about 30 people in our company, for work in progress. I expect to install it for many other employees. We, therefore, do plan to increase usage.
How are customer service and support?
Technical support is pretty good. We have been happy with their assistance.
How would you rate customer service and support?
How was the initial setup?
The solution is very easy to set up and implement. It's not complex or difficult.
I'd rate the solution five out of five in terms of ease of setup.
It took me less than one hour to put it on my machine.
We have six people that are able to handle deployment and maintenance tasks. They are managers, engineers, and support.
What about the implementation team?
I set up the solution myself, in-house. I have not had any outside help from integrators or consultants.
What's my experience with pricing, setup cost, and licensing?
It is affordable. It's not overly expensive.
What other advice do I have?
I'm using the latest version of the product.
I'd advise potential new users to try the free trial and to experience the business security tools it offers. If they like the features presented to them, they could just go ahead and get it. It really, really helps in the detection of ransomware, zero-day threats, basically anything cyber security related.
I'd rate the product eight out of ten. I would recommend the solution to others.
Disclosure: I am a real user, and this review is based on my own experience and opinions.