We are customers and resellers of ESET.
CIO at Getter group LTD
Very good endpoint feature, simple to use, and a reasonable price
Pros and Cons
- "The solution has a very good endpoint feature."
- "The feature is somewhat lacking in security protection."
What is our primary use case?
What is most valuable?
We use all the features that ESET offers, and I particularly like the endpoint feature.
What needs improvement?
We are constantly facing new threats and if ESET could incorporate an implementable feature that wouldn't require us to buy an additional product to protect the endpoint, that would be very good.
For how long have I used the solution?
I've been using this solution for almost four years.
Buyer's Guide
ESET Endpoint Protection Platform
April 2025

Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable, we've implemented it in every workstation in the company. We have close to 350 licenses. We have just one person dealing with maintenance, the solution updates every day from the internet. Any new upgrades self-implement.
How are customer service and support?
Our administrator is usually the one that has contact with technical support. We can email them when necessary and we have a good relationship with them. It's very good for us.
Which solution did I use previously and why did I switch?
We previously used a different endpoint solution but I don't remember the name. We switched for two reasons. Firstly, in the previous solution, the implementation of the different versions to the endpoint was a little complicated. And secondly, the price. ESET is a more reasonably priced solution for us.
Which other solutions did I evaluate?
I know that Cisco also has good endpoint products and it's something we would evaluate and consider. We'd like to see if it can be implemented in our company.
What other advice do I have?
It's important to read all the documentation as it will make implementation easier.
I rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Assistant Researcher at CNRS
Stable with a quick installation process and good MDM features
Pros and Cons
- "The solution has very useful MDM features."
- "There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now."
What is our primary use case?
I install the solution in mobile devices to secure smartphones and to manage these devices as ESET has MDM, Mobile Device Management. I also use the product for data encryption.
What is most valuable?
I like the central console and the Cloud platform.
The solution has very useful MDM features.
The solution is quite stable. It offers good performance.
The solution scales well if you need it to.
I found the installation process to be quite quick.
What needs improvement?
There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now. Maybe it's going to. It would be ideal if they followed the lead of other products and added AI into their service offering in the future. Adding AI would allow them to add extra security and to have more intelligent protection services.
For how long have I used the solution?
I've recently installed the product. It's only been a few days. I've tried the product before and have worked with it on and off over the last 10 to 12 years or so.
What do I think about the stability of the solution?
The stability has been very good so far. It doesn't crash or freeze. I haven't noted any bugs or glitches. It's been good.
What do I think about the scalability of the solution?
The product has the capability to scale. If a company needs to expand it, it should be able to do so without any issues.
I've only tried about ten devices so far, however. Therefore, I haven't really attempted to scale very much just yet. We have about 50 users on the solution right now. We do plan to increase usage in the future.
How are customer service and technical support?
We don't have any experience with technical support. We've never used them. I can't speak to their level of knowledge or responsiveness.
Which solution did I use previously and why did I switch?
We previously used Kaspersky.
How was the initial setup?
The initial setup is not complex. It's pretty straightforward.
Overall, the deployment process is quick. It took a few minutes.
We have about three administrators that can handle any maintenance if it is required.
What about the implementation team?
I handled the installation myself. I did not need a consultant or an integrator to assist me.
What's my experience with pricing, setup cost, and licensing?
We do have to pay a license fee in order to use the solution. I can't speak to the exact costs.
What other advice do I have?
I'm not sure which version of the solution we are using. I don't have the version number on-hand. As I installed it a few days ago, it's likely I have downloaded the latest version.
I'd recommend the solution to other organizations. For the most part, we've had a very positive experience.
I'd rate the solution at a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
ESET Endpoint Protection Platform
April 2025

Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,963 professionals have used our research since 2012.
Presales Manager Fortinet, Cisco, PostMaster & Makerbot at Amity Infosoft Pvt Ltd
Light on system resources, highly stable and scalable
Pros and Cons
- "The most valuable feature of ESET Endpoint Security is that it is light on resources. It has a very low impact on the system. It uses low memory and the setup size is very low."
- "After we did the initial setup of ESET Endpoint Security, we had to inform users about popups. This solution comes with an in-built software firewall and there can be some popups coming. We must tell the user not to keep, allow, or block anything. That is the main issue on the user side we have faced. The user's experience may not be as good."
What is our primary use case?
I am using ESET Endpoint Security mainly for endpoint protection.
What is most valuable?
The most valuable feature of ESET Endpoint Security is that it is light on resources. It has a very low impact on the system. It uses low memory and the setup size is very low.
For how long have I used the solution?
I have been using ESET Endpoint Security for approximately five years.
What do I think about the stability of the solution?
ESET Endpoint Security is highly stable.
I rate the stability of ESET Endpoint Security a five out of five.
What do I think about the scalability of the solution?
The scalability of ESET Endpoint Security is good. If customers want to add more licensing, they can increase them.
We have approximately 45 people using the solution at all levels in my company.
I rate the scalability of ESET Endpoint Security a five out of five.
How are customer service and support?
The support is good ESET Endpoint Security. My engineers on occasion find the information they need online.
Which solution did I use previously and why did I switch?
I was previously using Seqrite. Our internal team has done POC for ESET Endpoint Security and found many positive points. It was for an international company and the migration was simple.
How was the initial setup?
After we did the initial setup of ESET Endpoint Security, we had to inform users about popups. This solution comes with an in-built software firewall and there can be some popups coming. We must tell the user not to keep, allow, or block anything. That is the main issue on the user side we have faced. The user's experience may not be as good.
What about the implementation team?
We did the implementation of ESET Endpoint Security which took approximately 10 minutes to complete per system with two engineers.
What was our ROI?
ESET Endpoint Security is valuable for the money spent because it is lightweight on the system. We don't need to upgrade existing systems or resources, such as CPUs and memory. If there is an older system, it can run efficiently or function as required.
What's my experience with pricing, setup cost, and licensing?
The price of ESET Endpoint Security is affordable.
I rate the price of ESET Endpoint Security a four out of five.
What other advice do I have?
I recommend this solution to others.
I rate ESET Endpoint Security a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Light, easy to use, and offers good protection against threats
Pros and Cons
- "It's light. I almost don't know that I am using it."
- "It's not scalable in that you cannot use a license for multiple devices."
What is our primary use case?
We primarily use the solution for endpoint protection. It protects end-users and small companies as well.
How has it helped my organization?
It can keep PCs and devices secure. We can see if there are any issues from outside sources or emails that are a threat.
What is most valuable?
We have found we don't have many threats. We can look at the history and see which actions get declined.
The price was very reasonable.
It's light. I almost don't know that I am using it. The solution is stable.
What needs improvement?
I can't speak to any missing features.
It's not scalable in that you cannot use a license for multiple devices.
We'd like the solution to make even more updates to ensure protection from the latest threats.
For how long have I used the solution?
I've been using the solution for two years.
What do I think about the stability of the solution?
The solution is stable and reliable.
What do I think about the scalability of the solution?
The solution is scalable in that you pay for a license per device. If you need more licenses, you just buy them. That way, you can expand your coverage as needed.
However, you cannot use a license on multiple devices.
We have five users on the solution so far.
How are customer service and support?
I've never used technical support.
Which solution did I use previously and why did I switch?
I did not previously use other solutions.
How was the initial setup?
The setup is easy. It was preinstalled on the computer. It took two minutes to put it as "active," and it would start working.
You do not need anyone to manage deployment and maintenance tasks.
What was our ROI?
We have witnessed an ROI in terms of security. It saves money by having users avoid recovery costs when a device is attacked.
What's my experience with pricing, setup cost, and licensing?
The product pricing is very reasonable.
You need to pay for a license for every device.
We pay an annual fee to use the solution.
What other advice do I have?
I'm likely using the latest version of the solution.
I'd recommend the solution to others.
The software is stable and runs without any issues and users can check the actions that are taken and detected. It's easy to use.
I'd rate the solution nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at Calidad Systems Limited
Prevents Trojans, worms, and malware; light, easy to install and integrate, but security could still be improved
Pros and Cons
- "Installing and integrating ESET Endpoint Antivirus was easy. It prevents worms, malware, and Trojans."
- "Online security could still be improved in ESET Endpoint Antivirus because security is threatened by phishing."
What is our primary use case?
We used ESET Endpoint Antivirus for the workstations to prevent Trojans, worms, and malware.
What is most valuable?
I liked that ESET Endpoint Antivirus was light, easy to install, and easy to integrate.
What needs improvement?
Online security could still be improved in ESET Endpoint Antivirus because security is threatened by phishing.
For how long have I used the solution?
We used ESET Endpoint Antivirus for three years, but then we moved to a different solution. We used it in the previous year before we moved to Microsoft Defender.
What do I think about the scalability of the solution?
ESET Endpoint Antivirus was easy to scale.
How are customer service and support?
We didn't contact the ESET Endpoint Antivirus support team.
Which solution did I use previously and why did I switch?
We didn't use a different solution previously, because we started with ESET Endpoint Antivirus.
How was the initial setup?
The initial setup for ESET Endpoint Antivirus was straightforward. We installed it on many workstations.
What about the implementation team?
We deployed ESET Endpoint Antivirus with our in-house team.
What's my experience with pricing, setup cost, and licensing?
You need to pay for the ESET Endpoint Antivirus license monthly or yearly, whichever you choose.
What other advice do I have?
We used the latest version of ESET Endpoint Antivirus.
We had one engineer who was responsible for the maintenance of the solution. We had fifteen users of the solution before we shifted to ESET Endpoint Protection Advanced.
I would recommend ESET Endpoint Antivirus to others, but currently, we're using Microsoft Defender.
I'm giving ESET Endpoint Antivirus a rating of seven.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Manager at Cosmopolitan Communications Limited
Good protection with reasonable pricing and good data encryption capabilities
Pros and Cons
- "The pricing is good."
- "While we see dangers within our security system, it would help if there were popups that could immediately alert us or the user of the endpoint that something was detected."
What is our primary use case?
I use the solution primarily for endpoint security. In Bangladesh, I can choose the immediate endpoint security that I've installed for the channel. I went for online protection.
What is most valuable?
The protection on offer is good.
The solution allows for data encryption, which is helpful.
The pricing is good.
The solution is scalable.
The stability has been decent.
What needs improvement?
While we see dangers within our security system, it would help if there were popups that could immediately alert us or the user of the endpoint that something was detected. That way, you have an immediate warning and have to think about if you want to continue what you are doing or not. Right now, it's too slow to react, rather, allows us to react too slowly.
The performance could be better.
For how long have I used the solution?
I've been working with the solution for the last couple of months. It hasn't been that long just yet.
What do I think about the stability of the solution?
Aside from not having immediate alerts to potential dangers, the solution is stable.
What do I think about the scalability of the solution?
The solution can scale just fine.
Right now, the use is limited. We've only had it for a few months.
How are customer service and technical support?
Currently, we're not using any technical support. Although we might in the future, I can't speak to how helpful or responsive they are right now. I've never contacted them.
What's my experience with pricing, setup cost, and licensing?
The pricing of the product is fair. We don't find it to be overly expensive or unreasonable.
Which other solutions did I evaluate?
I've tried other endpoint security trials and have found ESET to be superior.
What other advice do I have?
I'm just a customer and an end-user. I don't have a business relationship with ESET.
At this time, I only have it on my workstation.
The product is good for most endpoints, including laptops and desktops and works well with iOS and Windows systems.
I'd rate the solution at a nine out of ten. I've been happy with the results I've gotten so far.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Antivirus protection with good support but needs to include IPS Firewall
Pros and Cons
- "The most valuable features are the sandbox, mail scanning, sandboxing attachments, files, and that it responds to VPN porting."
- "The solution includes only Intrusion Detection and not IPS, which is an important feature that is missing in my version."
What is our primary use case?
The primary use case is for antivirus protection.
We are currently in the process of installation of the Endpoint Detection and Response.
What is most valuable?
The most valuable features are the sandbox, mail scanning, sandboxing attachments, files, and that it responds to VPN porting.
What needs improvement?
The IPS (Intrusion Prevention System) Firewall is not available. The solution includes only Intrusion Detection and not IPS, which is an important feature that is missing in my version.
In the next release, I would like to see the IPS Firewall included, as well as the VPN porting and Intelligence services. I would also like to see end-user behavior and not just antivirus.
For how long have I used the solution?
I have been working with ESET Endpoint Security for two years.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
We are just now in the installation process so we have not explored this area.
We have 1000 endpoints.
How are customer service and technical support?
We have technical support in Isreal through a reseller. It's okay, they are good.
Which solution did I use previously and why did I switch?
Previously I was using SEP, Symantec Endpoint Security, Check Point Endpoint Security, and Sophos. They are all very high-level.
The company decided to try ESET, so we will have to wait and see.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
It's still a very new product so I don't have all of the information. Maybe in a month or two, I will know more.
There are many differences with other solutions such as IPS Firewall, VPN, cloud management, and multi-level cloud management, that I cannot compare as I have not yet experienced all of these areas with ESET.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Organizer at a translation and localization position with 1-10 employees
An easily scalable and highly stable security solution that is easy to deploy
Pros and Cons
- "The tool protects everything."
- "The product should provide a one-click option to renew the licenses."
What is our primary use case?
All users in my domain use the product on their computers.
What is most valuable?
The tool protects everything. It is not just for encryption.
What needs improvement?
The product’s licensing should be a little bit better during renewals. The product should provide a one-click option to renew the licenses. I shouldn’t have to click everything to find out when my license will expire. License administration will be a problem if I have too many computers or users.
For how long have I used the solution?
I have been using the solution for more than ten years.
What do I think about the stability of the solution?
I rate the product’s stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a nine out of ten. It is easy to scale the solution. Around 60 users use the solution in my organization. I manage and maintain the product.
How was the initial setup?
The initial setup was simple. The solution is deployed on-premises on our servers and then deployed to our computers.
What about the implementation team?
I did the deployment myself.
What's my experience with pricing, setup cost, and licensing?
I rate the solution’s pricing a seven out of ten. The pricing can be a bit more flexible.
What other advice do I have?
We are happy with the solution. If we want to switch to another vendor, we would have to change everything. It would be too much work. Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: April 2025
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