ESET Endpoint Protection Platform Reviews

We primarily use the solution for managing the security of the endpoints.

The product is very user-friendly. It's easy to navigate and understand how to access its features is simple.

Overall, we've enjoyed using the product. It's been good.

The pricing is quite fair. It's not too expensive. We don't have any complaints.

We've found the customization to be very good.

It's not hard to integrate other products.

The stability has been very good. We haven't had any issues so far.

The initial setup is very easy. It's not a complex process.

Technical support has been very good. They are helpful and responsive.

We would like to see more options in the help menu for users. If they had more information there to help us troubleshoot or answer specific questions, that would be helpful.

I've been using the solution for four years or so.

The stability is very good. We haven't had any issues. There are no bugs or glitches. It doesn't crash or freeze. It's very robust.

I've never tried to scale the solution. We have never needed to scale the solution out and therefore never researched that aspect.

We have about 50 people on the solution currently.

Technical support has been very good. We find them to be knowledgeable and responsive. We're quite satisfied with their help we receive.

The initial setup is not difficult. It's very, very easy.

The deployment doesn't take very long. Normally, we take two or three months or so to handle the implementation from beginning to end.

We are just a customer and end-user. We are not a partner or reseller. We don't have a special relationship with the company.

I'm not sure which version of the solution we're using at this time.

I'd recommend this solution to other organizations.

On a scale from one to ten, I'd rate the solution at a nine. We've been quite happy with its capabilities.

I work as an external consultant for a consulting and teaching company with around 50 employees. We teach courses and do examinations for customers that want to become certified once they complete the courses. In fact, I'm more than an external consultant yet I'm paid differently to a standard employee, and I'm using my whole technology infrastructure here.

I use ESET Endpoint Security on-premises at home because everyone is working from home now and no one has worked in the office for more than a year. For general security, I use the built-in Microsoft firewall and the services offered by ESET. And that's all, because I don't have servers.

ESET Endpoint Security is included on every machine that I have at home, including my wife's, my son's, and my daughters', because we're exposed to the internet. I also have routers which have some functions as a firewall, so that nobody comes into the network uninvited, and I have passwords for every access point.

I have 10 licenses in total, because I also use ESET Endpoint Security on the smartphones and some tablets as well. And in terms of maintenance, I'm the only one in charge of these networks and devices.

The most valuable thing for me is that when I'm using the internet and I reach some site that isn't so secure, or isn't recommended because they don't have a good reputation, ESET will notify me. Many times I will decide to just accept ESET's advice and I will stop visiting that website. In some very rare cases, I go through to the site anyway because I already know that it's secure.

Sometimes, ESET sends alerts within my own network that cause confusion. That is, it might warn about contamination, or that the VM has crashed, but it doesn't go further than that. It just shows me the alert and sometimes I am not sure what to do about it.

Regarding email security, I would like something more when it comes to preventing phishing attacks. With some of the emails I've received, I have found things that made me refuse to open them, but ESET does not seem to notice. I think that I should be better advised of problematic situations concerning potential phishing emails.

In general, I also think that there could be more in the way of advanced threat detection, for identifying advanced malware and the like. Having an extra service that could detect more advanced malware than typical antivirus software does may be very expensive to have on my entire premises, but I would consider it. 

Then, when it comes to the smart TV and the printer, I can't really figure out what's happening when there's a problem. For example, it's difficult to find out whether the appliance has been attacked or not, and it's not so easy to see what is actually going on in the case of a malicious situation. 

I've been using ESET Endpoint Security for four years now.

My impression of stability is good. It's a stable product and it's not very obstructive. I have used other software like ESET Endpoint Security and it was impossible to work because the machine kept filling up with files that they were trying to send back to their company.

I don't have a need to implement ESET Endpoint Security for more than 10 machines, so I don't know how they would handle a higher volume. I'm not sure how I could automate that, in terms of how to download the new versions, and all the security signatures, etc. I assume it can be done, but I have no idea.

I haven't spoken with ESET technical support yet because I've never had a reason to. 

I have previously used the antivirus software from both McAfee and Norton. In fact, my technical support consultant has been recommending that I go back to Norton, and I'm not against the idea, but I would need to have a better comparison to make the switch.

The setup was simple. I set it up manually by installing it on every machine I have. So it was not an automatic process, but it is straightforward enough. It took only 10 minutes per machine.

Where I had a problem was with the smart TVs. It was supposed to function there, but on the HiSense TV I got stuck because I think that the operating system is not the correct version for it to work.

I pay about $100 a year, so it's really cheap. I'm sure that if I need something else beyond more technical support, I'll need to pay more.

In the past year I have evaluated Norton, but as I told my technical support consultant, I don't have enough information to make a change. I'm glad to have what I have, even though I know it could be better.

I have recommended ESET Endpoint Security to friends and colleagues already. As a technical person, I would recommend it based on its performance and the way in which it does not block you or get in the way when doing work. Although it could do more with preventing phishing, it catches most other problems.

The solution is very good for what it is sold as, which is not necessarily a complete solution for security. And I would say that I got what I paid for. 

I would rate ESET Endpoint Security a seven out of ten.

We are customers and resellers of ESET. 

We use all the features that ESET offers, and I particularly like the endpoint feature. 

We are constantly facing new threats and if ESET could incorporate an implementable feature that wouldn't require us to buy an additional product to protect the endpoint, that would be very good. 

I've been using this solution for almost four years. 

The solution is stable. 

The solution is scalable, we've implemented it in every workstation in the company. We have close to 350 licenses. We have just one person dealing with maintenance, the solution updates every day from the internet. Any new upgrades self-implement. 

Our administrator is usually the one that has contact with technical support. We can email them when necessary and we have a good relationship with them. It's very good for us.

We previously used a different endpoint solution but I don't remember the name. We switched for two reasons. Firstly, in the previous solution, the implementation of the different versions to the endpoint was a little complicated. And secondly, the price. ESET is a more reasonably priced solution for us. 

I know that Cisco also has good endpoint products and it's something we would evaluate and consider. We'd like to see if it can be implemented in our company.

It's important to read all the documentation as it will make implementation easier.  

I rate this solution an eight out of 10. 

All users in my domain use the product on their computers.

The tool protects everything. It is not just for encryption.

The product’s licensing should be a little bit better during renewals. The product should provide a one-click option to renew the licenses. I shouldn’t have to click everything to find out when my license will expire. License administration will be a problem if I have too many computers or users.

I have been using the solution for more than ten years.

I rate the product’s stability a ten out of ten.

I rate the tool’s scalability a nine out of ten. It is easy to scale the solution. Around 60 users use the solution in my organization. I manage and maintain the product.

The initial setup was simple. The solution is deployed on-premises on our servers and then deployed to our computers.

I did the deployment myself.

I rate the solution’s pricing a seven out of ten. The pricing can be a bit more flexible.

We are happy with the solution. If we want to switch to another vendor, we would have to change everything. It would be too much work. Overall, I rate the product a nine out of ten.

We use the tool to protect Microsoft 365. 

The tool offers great detection. You need time only to setup the environment. After that, it is just plug-and-play to get the solution up and running. We can also control the PC remotely from the cloud and get all the information in one place. 

The tool needs to explore security possibilities to secure iOS and Mac devices. 

I have been working with the tool for ten years. 

The tool is stable. 

The product is scalable. You can change the license model quickly. My company has 100 users for the product. 

The product's support responds within two hours once you write an email to them. The support of other alternative products takes around five days to respond. 

The product's standard configuration is straightforward. For the advanced version, you will need a lot of time to complete. You need one day for the basic setup and testing process. Another two days are needed for advanced setup due to security policies. You just need one person to handle the deployment process. 

I would rate the product a nine out of ten. You need to keep one administrator for the solution due to security reasons. You also need to test the product in your environment before start using it. 

ESET Endpoint Security can be used for a small non-enterprise company.

The features seem to be alright.

The solution's console management and deployment don't compare to Sophos. There is a general perception that ESET Endpoint Security is not an enterprise-grade product. The solution’s console management and scalability should be improved.

I have been using ESET Endpoint Security for many years. But it's not a product that we push actively. We will support if the customer has it, and I'll encourage the customer to move on from there. I personally would not encourage somebody to use this solution. If a customer uses it, I will do my best to convince them to go to Sophos suite.

The stability of the solution seems to be alright.

I don't think this solution is as scalable as Sophos or Check Point. I would rate the scalability of ESET Endpoint Security a six and a half out of ten. We have three customers working with ESET Endpoint Security. I am currently using one engineer for the deployment and maintenance of the solution.

I have never used ESET Endpoint Security’s customer support.

The initial setup is pretty straightforward. But since our approach includes XDR, EDR, firewalls, and email encryption, Sophos works pretty well for us. The time taken to deploy the solution depends on the size of the customer at the end of the day. But the deployment is very quick, straightforward, and takes about an hour.

The deployment process is customer-dependent and product dependent. It will be around the portal, including the portal for the customer, licensing the portal, and then deploying the agents based on our deployment strategy.

Customers buy the ESET Endpoint Security license for a year, two years, or thirty six months.

Overall, I rate ESET Endpoint Security between six to seven out of ten.

We use the solution for endpoint protection.

The solution is very stable and efficient in detecting viruses.

They should make the solution's initial setup process easier. 

We have been using the solution for more than one year.

I rate its stability as a ten.

We have 2,000 solution users in our organization. I rate its scalability as a ten.

The solution's customer service is good.

We used McAfee and Defender previously. We switched to ESET for its cost and functionality.

The solution's initial setup process has a medium complexity. It takes two weeks to deploy it.

Our team of two engineers deploys and maintains the solution in-house.

The solution's license is moderately priced. We purchase its yearly subscription.

I recommend the solution to others and rate it as a ten.

We use ESET to scan servers and endpoints. 

I have used ESET for around 10 years. 

Endpoint Security is stable. 

Endpoint Security is scalable. 

It's hard to get support for ESET in Hong Kong and China. There's a number to call that goes nowhere. You can upgrade to the premium service, but there are a few restrictions. 

I rate ESET Endpoint Security eight out of 10 for ease of setup. Setting up ESET can be straightforward or complicated depending on the customer's environment. The deployment time varies, but it's typically around five days. We have a team of four or five people involved in the deployment. Only one person is needed for maintenance. The only maintenance is adjusting the configuration of the dashboard.  

I rate ESET Endpoint Security nine out of 10. 

We use ESET Endpoint Security for system protection.

The most valuable feature of ESET Endpoint Security is the antivirus for the endpoints.

I have been using ESET Endpoint Security for approximately five years.

The solution is stable.

ESET Endpoint Security can scale and it is easy to do.

The initial setup of ESET Endpoint Security was not complex because we have five years of experience. However, it is not as easy if we did not have the experience.

I rate ESET Endpoint Security a nine out of ten.

ESET Endpoint Security is primarily used to protect computers from viruses and ransomware.

The main feature that could be included in the next release is protection from crypto attacks.

We have been using this solution for fifteen years. We have some clients that use various ESET Endpoint products, and we provide regular subscription renewals for our clients.

We deploy on-premises because our clients prefer it.

It is a stable product, considering we have been using it for 15 years.

It is somewhat scalable. However, if you need just a few licenses, you sometimes have to buy more than you need. They are sold in packs, bundles and even five-user licenses, so if someone wants to get one license, they may have to buy five, which isn't logical.

We have used the technical support a little bit but more for security purposes.

We have used different solutions and are not necessarily tied to only ESET solutions. It depends on the requirements of the client. For example, ESET EndPoint Security is suitable for clients who need a more complex model of security technology. This solution is good for clients if they have a firewall like Sophos or Sophos Antivirus integrated into their firewall.

The initial setup was straightforward and not difficult. There are some complexities if you want to manipulate the software, but in terms of setup, it's not complex. I rate the setup experience a two out of ten, with ten being the most complicated.

Regarding price policy, we prefer to get quotes in Turkish dollars, not in USD. For example, Sophos provides us quotations in Turkish dollars, and then we calculate the price in USD for our clients. It's much better if ESET quotes in a local currency, especially for software. Hardware may be more challenging to sell in a local currency. I would rate this solution an eight out of ten.