Consultant at a tech services company with 51-200 employees
In 3 years of use, there have been no infections. License fees are an issue.
Pros and Cons
- "The application runs in the background without a noticeable impact on my laptop."
- "ESET requires a yearly license fee. That license fee is significant for SOHO users."
What is most valuable?
The application runs in the background without a noticeable impact on my laptop. In 3 years of use, there have been no infections (as far as I know...). The application is being put to the test, as about once a week I get a notification from ESET of another virus that was detected and quarantined. ESET's operation is in stark contrast to another popular security firewall that I tried 3 years ago before choosing ESET. That 'other' firewall noticeably slowed all other applications, forcing me to remove it.In anycase, my experience with ESET has been good so far.
What needs improvement?
ESET requires a yearly license fee. That license fee is significant for SOHO users. Users considering a purchase should look at both performance and license pricing of the top vendors before making a decision. The ESET license price is discounted only if one is willing to purchase a 3-year license. That's a long time window for a PC, in my opinion.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Manager at a tech company with 51-200 employees
ESET Smart Security 5 is a powerful internet security suite
Pros and Cons
- "ESET Smart Security protects your computer against real world threats and malware attacks and provides added security layer with spam filtering, firewall and parental control."
- "Malware detection is good but repairing is not always up to the mark."
Valuable Features:
Resource use is very impressive as it has smallest impact on CPU and RAM.Provided features are ThreatSense technology, Antispyware, Host-Based Intrusion Prevention System (HIPS), Cloud-Enhanced Whitelisting, Antispam, Intelligent firewall, Gamer mode and Parental controls which are more than enough for appropriate security and protection.Control interface is clear and easy to use with main items available in the left had pane.SysInspector is available for advanced users to look at active processes, critical files, network connections and drivers to identify any unwanted programs affecting the system.
Room for Improvement:
Malware detection is good but repairing is not always up to the markInitial scan is slow
Other Advice:
ESET Smart Security protects your computer against real world threats and malware attacks and provides added security layer with spam filtering, firewall and parental control.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
ESET Endpoint Protection Platform
June 2026
Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,417 professionals have used our research since 2012.
Manager of eCommerce at a tech company with 51-200 employees
powerful, but not the best level of protection against viruses
Pros and Cons
- "The program is classified among the first in the field of protection and the most competitive."
- "It has a very inconvenient way of activating the beta NIS when you have to type in the key"
Valuable Features:
- guard against any threats that you are on social networks, in sailing, work, play online or exchange data via removable media.
- The program is classified among the first in the field of protection and the most competitive.
- Detects viruses and then destroys them professionally
- saves battery for your laptop because it is not greedy with the RAM and CPU
- protection for three PCs with just one license
Room for Improvement:
- problem with updating Zonealarm (at time)
- vulnerability protection mode is only for 32-bits of architecture
- difficult to uninstall
- It has a very inconvenient way of activating the beta NIS when you have to type in the key
Other Advice:
I used Norton Internet Security Suite two years ago. I remarked that the improvement and protection tool, specifically in version 2012, should have included a professional panel, like putting in a restore point of the total system. It is not very greedy with the RAM and processor, which allows you to save battery.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co-Founder at a computer software company with 201-500 employees
Easy on system resources, priced well, and scalable
Pros and Cons
- "The solution provides good accessibility and is not heavy on resources when there are updates or when it is in operation."
- "We use ESET Endpoint Security for many things, it has a lot of functionality, for example, it can be used for device control, secure browser access, URL control, web access protection, and anti-spam."
- "They should have better support for different languages and auto-upgrading."
What is our primary use case?
We use ESET Endpoint Security for many things, it has a lot of functionality. For example, it can be used for device control, secure browser access, URL control, web access protection, and anti-spam.
What is most valuable?
The solution provides good accessibility and is not heavy on resources when there are updates or when it is in operation.
What needs improvement?
They should have better support for different languages and auto-upgrading.
For how long have I used the solution?
I have been using this solution within the last 12 months.
What do I think about the stability of the solution?
ESET Endpoint Security is stable.
What do I think about the scalability of the solution?
I have found the solution scalable. If there are any bugs or glitches they are normally fixed fast in a patch release.
We have approximately 5,000 users using this solution.
How are customer service and technical support?
The technical support is very knowledgeable, and the response time is also what is expected.
How was the initial setup?
The installation is easy and it takes only a short time. If you have access to the Active Directory then it is simple.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable compared to competitors.
What other advice do I have?
I would recommend this solution to others
I rate ESET Endpoint Security a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2026
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Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros
sharing their opinions.
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I used Eset Smart Security in the passed four years and two big cons are that initial scan took longer than expected and for me it was difficult to install first time.