Dell PowerStore Reviews

We use it to host all the VMware workloads in production. It has all the types of workloads that any data center would have, from AD to file servers as well as SQL, Exchange, and BI. It holds all our high-tier VMs.

PowerStore helps to simplify IT operations. At the site where it is installed, we have consolidated two tiers with the high-IOPS and lower tiers. We have enough capacity with lower power consumption and enough performance to handle the required overload.

It gives us the capacity and the performance we need. Before, things were on 10K disks, while this is flash. There is a very big difference. Previously, we were connected directly, with a back-to-back connection between servers and storage. Now, we have multiple servers connected to SAN switches and those switches are connected to the storage. For sure, the performance of the system is sky-high. In terms of IOPS we are fully satisfied by the PowerStore.

We use the solution’s built-in VMware hypervisor to run VMs and virtualized applications, directly on the storage appliance. We manage multiple sites and we don't have enough teams to allocate support at all sites. So our support team handles all our sites. It's very important for us to have a consolidated infrastructure that we can manage remotely, without needing someone available locally to do the patching/power-up/creation and life cycle management tasks. Having this box, along with the integration with VMware, and VMware's capabilities, gives us what we need.

I like the performance of the PowerStore. When you talk about PowerStore, it's mainly about flash systems and high-end IOPS. The 1000T is a midsize box, in terms of the way the vendor positions it, but it is more than enough for our needs. At the site where it is located, there are about eight servers connected. The high IOPS support our needs. It is very performant.

We have an issue with the integration of this box and VMware. I have downloaded so many books from Dell EMC's website. We created the volumes as VVols. The information they gave us said we would directly see the capacity. Unfortunately, that is not true. You only see it after you put data on it. When you create the volume but there is no data, you don't see how the actual capacity grows. This is peculiar regarding this box.

We installed it at the beginning of September, about three months ago. By the end of September it was put into production with all the loads we required.

It is stable, but we have only operated it for less than six weeks, which is not that much. But performance-wise it is giving us what was promised, so far.

Because we have changed the topology of our data centers' interconnectivity and the data movement between sites—we have multiple sites in multiple locations and countries—we asked Dell EMC to give us additional expansion for the box, but with disks at the lower tier. In that way, we are insuring our investment in this box and doing a consolidation. But it also means we don't need to buy high-end disks for it. We may go with 10K disks for the lower-tier data.

I think we will go for a second box like this one in the near future, but in a different location.

When I tried to open a ticket with the Dell EMC team, during the installation phase, they kept bouncing me from one support center to another, from the United States to France to wherever. I ended up preferring to finish the installation without continuing the case. Dell EMC's support case management wasn't really set up to suit our needs. When I gave them the serial number of the box, they said, "Ah, it's a PowerStore. It's not this department, you need a different department." The support is not very well structured.

In addition to the licensing issue I mentioned, we also opened a ticket concerning the dedupe and the data showing on the storage interface. No one answered so we escalated it to our partner and they escalated it to a consultant.

Overall, support is not smooth when it comes to the portal and the standard support system. I had to go to our reseller to ask him to get us the information we needed.

To be fair, I spent a huge amount of time working with IBM, versus only the two to three months on Dell EMC. But knowing Dell EMC as a brand, as a competitor to IBM, I know it can do much better in terms of support and awareness of customers' needs.

We were not searching for a particular brand. We were searching for storage that would be delivered ASAP with a certain IOPS capacity. And, of course, pricing was part of it. The vendor that sold us this box said they were able to send it right away. From that point, the discussion went to Dell EMC versus ordering IBM. Our discussions about how to move forward with our storage took at least four to six weeks. If we had then put in an order with IBM, it would have taken at least another six weeks. So we would have had a 10 to 12-week process. We didn't have this luxury. We couldn't wait that long, so the decision was based on the time of delivery.

We will move everything off our old Lenovo storage that is now four or five years old, and that will be used for backup only. All our production VMs will be on the flash and all the less important pieces, like the file servers, will be on the 10K disks.

During the installation phase, the licensing part was not straightforward. It was very difficult for the technicians, who are not trained Dell EMC technicians, to do the licensing because the information on their website is not straightforward. You can't find your way easily. You spend some time getting the information. So the licensing activation was a little bit tricky for us. Maybe the installation issue was due to our lack of knowledge, but the licensing part and the escalation need to be smoother. Eventually, I had to pass this task to our business partner and they did it for us.

There is a web interface for LAN creation, host mapping, and digital capacity. We created it as a VVol, mapped it to the box, and started moving data from the old Lenovo to this box.

Because my background is not Dell EMC, it took us about two to three days to finish not only the boxes but the installation of the SAN switches as well. We had to migrate all the data from the old Lenovo to it, and we had to do work related to the ESX servers.

We only used internal resources.

I was a technical manager for about 20 years in a company that is a business partner for IBM. My "DNA" is in IBM. However, when I shifted to my current company, they have multiple types of hardware vendors, both IBM and non-IBM. Before the acquisition of the Dell EMC PowerStore 1000T, I did a comparison with information from IBM sources, from Dell EMC sources, and from neutral sources. At that time I downloaded information from IT Central Station. After that, we acquired the box.

I would like to wait another few months before giving any advice about the product, to see if there are any other hassles or any issues. But if someone is considering going with PowerStore, I would say yes. It's a good box.

Ultimately, it's about performance, capacity, and price, as opposed to AI learning et cetera, the same as it has always been.

I was not concerned about the fact that it is a relatively new platform because the Dell EMC brand is number-one in the market.

We use it for machines from VMware vCenter which we keep separate from the PowerStore. It is only the storage. They are connected with iSCSI and NFS. We have no virtual machines directly on the PowerStore.

We are very impressed by the power of the system. We have gained performance for all our virtual machines and our system is running very fast.

Another benefit, for us, is the dedupe rate.

For access from virtual machines, iSCSI, and NFS, it is very good. It helps increase performance.

Also, the live dedupe application is very good.

In the first weeks, we had some problems with the dedupe. According to the warranty, we should have had a dedupe rate of at least two and we had not reached this value. We got an additional hard disk to match the planned capacity of the system and this helped a lot. We got to a dedupe rate of 1.9, and this was very good.

What we are missing is the monitoring. We cannot implement the health check of the system in our monitoring system. We have to open the PowerStore GUI every day.

Also, we have tried to install a separate virtual machine to integrate PowerStore to vCenter. VMware then provides a virtual machine with Photon OS. We have done this integration two times and it has run for some weeks. Then it stops working and I don't know why. We have not used it again. It has nice features and has saved a lot of time and creates a good integration, but it needs to be more stable.

Overall, they need to make the system stable. Again and again, we have problems with upgrades. The upgrades themselves are running fine, but after the upgrade is when we have a problem. With the update to 1.4, we had a head crash. They told us, "This is a known issue. Please upgrade to 2." We upgraded to 2 and, one week later they told us, "Yeah, there are some issues in 2.0.0. You can lose data. Please upgrade to 2.0.1." Overall, they need to make the system stable.

I try to avoid updates for such important, central systems. They require downtime for the whole company, as this is our only storage. It's not good to do so many upgrades. I have used other storage systems and, with them, it was never necessary to do so many upgrades in one year. Last year, I did four upgrades for the PowerStore but I have never done four upgrades over the lifetime of other storage systems. They have run four, five, or six years, sometimes more. I have never patched so often as I have with PowerStore.

We have been using Dell EMC PowerStore since December of last year, so almost a year.

The problem is the stability. We have a single system and on three occasions we have had unplanned head reboots because of a software failure. The positive side is that there was no impact as a result because there are two heads. It's not good to reboot a head, and we have submitted tickets about it, but the performance and the failover have been good.

We only have a single machine and we are currently using half of the hard disk slots. We have asked for an upgrade for the rest of the hard disks but, from my point of view, it costs too much. We have 12 to 15 hard disks inside and if we try to upgrade only the hard disks, it costs the same as the complete system. This is something I don't understand. It makes no sense. Buying 16 hard disks with storage costs about €40,000 and buying only 16 hard disks costs the same.

Dell EMC's first-level technical support is very fast and they communicate well. Sometimes they explain things so I can understand why something is working the way it is. But currently, we have a ticket at the second level and for two weeks I have had no answer. 

The issue is that each day we get a message from the storage, every three hours, telling us the network connectivity is lost. I don't know if this is true or not, and whether it is a failure. That is the ticket at level two but I have had no information about its status.

Neutral

I have used NetApp as well as HPE in the past. In this company, they replaced NetApp with PowerStore because the NetApp system was slow. The dedupe needed much improvement. If they stopped the dedupe, then the system power would go down. And the backup procedure took a lot of time. With PowerStore we have reduced the time for the backup by half or more.

In terms of the decision process to go with PowerStore, I was not working here at the time. After I started the company said, "Okay, in two weeks we are getting new storage. Please integrate it into our infrastructure." I know they needed a more powerful storage system and they wanted an upgrade option for the system.

The integration of PowerStore into our existing environment was very straightforward. We had an external partner that helped us, but we had prepared the system in a test environment. We took that system and put it into the production system in about eight hours and the system was running. We then started to migrate the machines. It was a good implementation process and very fast.

We have two administrators of the solution. They are working with the system full-time handling requests to change hard disks or volumes, and they create new volumes. Across the company we have about 300 users using virtual machines and virtual desktops that are stored on the PowerStore.

The performance of PowerStore is good, but I don't feel the software is completely ready. We have upgraded the system and have had failures on the system. I have never seen as many head crashes on other systems as we have had on the PowerStore in the last year. The system is fast but not stable enough.

I would not buy the system again. You should wait some years until the software is ready and doesn't have a new software release every two months.

We utilize Dell PowerStore for VMware and to establish an OpenShift environment for deploying applications on the customer's end.

The solution is easy to use and has good performance.

Horizontal scaling has room for improvement.

The price has room for improvement.

I have been using the solution for around five years.

I give the stability a nine out of ten.

I give the scalability a seven out of ten. While the solution can be vertically scaled without issues, horizontal scaling presents challenges.

The technical support is usually good but they are not very robust.

Neutral

The initial setup is straightforward. I give the setup a seven out of ten. To ensure successful deployment, a certain level of technical knowledge is necessary. Typically, a team of one to two engineers can complete the deployment within a few hours. However, the duration may vary and take up to two days depending on the specific configuration requirements.

We implement the solution for our customers.

The solution is expensive. I give the cost a two out of ten.

I give the solution an eight out of ten.

The solution requires hardware maintenance. Depending on the customer's contract agreement, we can maintain the solution and provide replacement parts by the next business day.

Our clients are enterprise-level.

I recommend Dell PowerStore because it is a highly stable solution.

PowerStore is joined to four application servers in a cluster. We're running an application that we use to monitor our activity in the financial markets. We collect all the data from the market—books, trades, orders—that we send to the market. In terms of volume, we are collecting about 100 million rows a day for the books, 10 million a day for the orders, and about 500 rows for public trades.

It is a mission-critical application because of compliance and the regulators. We have to maintain this kind of monitoring because it's a direct link to our activity in the regulated market.

An interesting feature is the guaranteed reduction when it comes to the physical capacity of the disk. We have 30 terabytes of SSD and that is equivalent to 100 terabytes of effective capacity. It allows us to reduce the costs of capacity.

Our previous solution was Dell EMC Compellent. What we have seen immediately is how easy it is to use PowerStore compared to Compellent. PowerStore is much simpler to manage.

The most valuable features include 

• easy of use 
• performance in terms of read-write capacity.

It is also important that you can add compute and capacity independently. We have sized the solution based on our current needs, but in the future we can choose to increase capacity if we grow our activity in the market. And if we have more business in our monetary system, we can increase compute. The ability to choose what we increase is a good feature.

The only area I can highlight for improvement is that the 4:1 data reduction target has not been reached. This may be due to an issue with Dell EMC's initial analysis of data compression. As a result, we have had to add new physical disks to reach our goal of total available disk space. Dell EMC has met us partway on this DRR issue by providing some of the additional disks free of charge, but we have had to purchase the remaining quantity of the disks we need.

We have been using PowerStore in our production environment for a few months, after using it in pre-production for about two months.

The stability has been very good so far.

We have not tested the scalability yet. All our data is well supported in the current solution, but we sized the new solution with more capacity than the previous one had.

The initial setup of PowerStore is a straightforward process. Setting up the Compellent was much more complex.

Overall, the setup took us about three weeks.

We ran it in a pre-production environment initially. We loaded all the data that was in production into the new environment and ran our application in both the pre-production and the production environments, just to test the stability and the availability of the application.

There are four people involved with the solution in our IT operations, and there are about 50 people who use the application that runs on it. Our application is a specific, department-level application, that is used for monitoring the activity in financial markets, so its use is limited to our business area. That is why the number of users is limited.

Dell EMC's support was very efficient during the setup of the entire solution. They handled the complete setup in terms of connections and also helped us with the software configuration and moving data from our old solution into the new solution.

We haven't seen ROI yet, but the return for us will be in the efficiency of monitoring our activities.

The pricing is in line with other vendors' pricing, more or less. There are no costs in addition to the standard fees.

We did not evaluate other solutions because Dell EMC is a partner for us and we're satisfied with them. We have evolved with their solutions and PowerStore is the best. Dell EMC is our vendor and provides us with all our other client-server solutions.

At the moment, I am satisfied by the simplicity and ease of use of the PowerStore.

Most of our PowerStore units are used for VMware VMs and vSphere. We migrated the VMs from our Unity storage.

We have two sites; the data center site (DC) and the disaster recovery (DR) site. We only use the PowerStore on the DC site. The project was put on hold due to COVID but we plan to continue with it this year.

VMware integration with the product is good. We use vSphere, which is one of the main VMware functions. In addition, we use vSAN for storage, and we have to use the SIEM.

This solution has helped us to simplify our storage operations, although we have a lot of storage devices and too few administrators. Because of this, we're looking for a software solution to assist us with administration. This is something that we will be doing next year.

Overall, we're quite happy with the product because we can move the data that is stored on more than 10 of our current storage devices to a single PowerStore. In terms of efficiency, this solution is the best choice for us.

The deduplication and compression features are quite impressive because when we enable this feature on other products, such as HPE 3PAR, we have a lot of latency. With PowerStore, we don't have that issue.

This device is less CPU intensive than the EMC Unity and the HPE 3PAR.

PowerStore supports the iSCSI interface, which we find helpful. We use one for our fiber channel but another one for iSCSI.

There is no Synchronize replication feature on the storage.

PowerStore should include more NAS functionality.

I have been using EMC products since 2003, although I began using Dell EMC PowerStore only last year.

Stability-wise, we have had no issues at all. In the past, all of our EMC products have been stable. We have not had the storage fail or had a faulty port. We have not even had to call support since putting it into production.

We plan to expand our usage in the future. One of our next goals is to purchase a PowerStore for our DR site because we need to have replication for our financial use case. We also plan to replace some of our other storage devices with PowerStore because we need to improve the overall efficiency.

We have not opened a technical support case with Dell for PowerStore but because most of our products are from Dell, we have dealt with them in the past. We have purchased approximately 100 servers from Dell and we have always been quite happy with their support. We don't have any issues with them and I would rate them a ten out of ten.

Every time we have an issue, they work with us to resolve the problem. There has never been a need for a repeat call and we are quite happy with that.

We have many Dell EMC Unity storage devices, including the Unity 450 and Unity 650, but we wanted a new, smaller storage unit.  

The main reason that we moved to PowerStore was the compression and deduplication.

The initial setup is easier than other products, such as Unity.

We were able to set up the storage and put it into production within one day. PowerStore is very quick to set up. By comparison, Unity will take at least two days to install.

We are happy with the pricing that we get from Dell.

This solution enables us to add compute and capacity independently, although we have not had to change our configuration.

PowerStore uses machine learning and automation for optimizing resources but we are just starting with it, so I don't know much about these features.

I would rate this solution a nine out of ten.

The use case for this solution is based on VMware and that is why we chose PowerStore X. During the first period of the pandemic, we decided to use our VMware infrastructure for HPC workloads. We were looking for high-performance storage that could be inserted inside our VMware environment in an easy way. PowerStore, which had just been announced, seemed like the right solution and so we decided to buy. We have this storage environment inside the virtual HPC.

In our environment we are doing medical analysis related to genomic workloads. The data are acquired remotely from experiments and stored on the PowerStore. The PowerStore is exposed to the user through virtual machines, and the data are analyzed in this environment.

During the pandemic, we were looking for something that could easily increase our scientific computing capabilities. It was not for something related to our university's enterprise applications. We were looking for something that was easy to provide inside our virtual scientific computation environment. PowerStore was really the best we could buy. And it has changed things completely. Our scientific computations were traditional before, in the sense of NFS or traditional HPC. PowerStore, now, is a key factor for the virtual HPC environment that we have.

Also, the solution's Anytime Upgrade program is a key factor so that we can keep the storage upgraded without any downtime. We have experienced some software upgrades on the system over the last year, and everything has run quite smoothly and we are very happy about that. I expect the Anytime Upgrade program will save us money and it saves time, for sure. It's difficult, in our environment, to estimate how much time this program has saved us because we don't typically track the time we spend. But if you take into account the fact that the upgrade is almost automatic, almost without people intervening, that is the reason we save time. You can schedule an upgrade, so you know when you are upgrading, but you don't need people looking into it. We save the amount of time people would typically have to devote to an upgrade.

We bought the PowerStore for performance and flexibility, and we are 100 percent satisfied with both.

• Flexibility
• Performance
• Easy of use

It also has some very good compression capabilities. 

We were looking for a solution that was easy to install in our VMware environment, that was flexible. PowerStore X is a type of a VMware cluster that you install inside your environment. If you have a VMware environment, like we have in production, it's easy to install and use.

It enables us to add compute or capacity independently. We have also deployed some apps on PowerStore, even though the PowerStore we have is not the biggest one you can buy. One of the main characteristics of PowerStore is that it is like another piece of VMware, so you can run applications on top, applications that have direct access to the storage. The ability to add compute or capacity independently is great because it adds more flexibility to our environment. You are not adding only storage, but you're adding some not-so-big computing capability. You have the possibility of adding some virtual machines, running NVMe storage, and that is a real plus for this solution.

In addition, PowerStore's built-in intelligence for helping to simplify IT operations is incredible. When we approached PowerStore, we had an idea that it was a normative platform, but we were impressed by the capability of the solution. It's probably one of the best pieces of storage that we have installed here.

Where the system needs to improve is by adding more enterprise features like replication on other sites. We would also like it to be much more aligned with the VMware version. For example, today we have two different versions of VMware ESXi running to keep the PowerStore online. It would be better if the software cycling was faster.

We have been using Dell EMC PowerStore for almost a year. 

It's a stable solution.

PowerStore is the latest and the best technology available. The design for scalability of the solution is perfect. It's something that can grow vertically and horizontally, by design. Of course, it's NVMe storage, so it's not cheap. You can expand the solution using less expensive storage upgrades in the PowerStore, so it's very good. By design, it's a wonderful machine. Of course, if you want to go all-NVMe, you have to be able to afford it.

Dell EMC's customer and technical support are the best in the market, for sure. We have almost all the Dell EMC solutions here, so we know the support very well and it is absolutely the best in the market.

The installation was quite smooth and easy. After one week, everything was up and running.

The installation was done by Dell EMC people and us, together. Our experience with them was incredible, as usual. We have several types of Dell EMC storage here, so we know their abilities. Everything was smooth.

ROI was a key factor for us, for this infrastructure. We have seen ROI in that we have been able to give our researchers an environment that they didn't have before. It has been a complete success. It's a completely new environment. We didn't have anything similar before. Every cent spent has been worth it.

The price is not cheap, but it's worth it for the features you get from the storage. If you can afford it, you are probably buying the best solution that you can have for this virtual environment.

For this environment, PowerStore was almost unique when we chose it, so we did not evaluate other solutions.

We weren't concerned that PowerStore is a relatively new platform. We were not inserting it in an enterprise environment. We were inserting it in a scientific computing environment, which is where we tend to install all the latest technologies. It was not a problem.

If you have a production VMware environment, the platform is no longer new and is probably the most flexible performance storage system that you can buy today.

We are not using the solution's load balancing at the moment but it's something that we are looking into. We use PowerStore's built-in VMware hypervisor to run VMs and virtualized applications, but we are not using it at the edge. We know that is one of the capabilities of this kind of solution, but we are using it in our central computing facility.

We experienced some small issues, but the virtual machine was new. But our choice was a good one. The machine is easy to use, the performance is there, and we are happy.

Our primary use case for Dell PowerStore is for data protection and data transfer.

I find all of the Dell PowerStore features to be valuable. 

When it comes to Dell PowerStore, I would like to see more integration and more security features included. It's unfortunate that the solution does not feature Flash trace. 

We have been using this solution for the past one or two years.

My impression is that Dell PowerStore is highly stable.

My opinion is that Dell PowerStore is highly scalable. Currently, we have many users of this solution as we have three hundred people in our company. We also have plans to increase the usage of this solution, but that will depend on the storage and customer data and its size.

My opinion is that the initial setup process is quite straightforward.

I would recommend this solution for middle-range customers.

Overall, I would rate this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

PowerStore's management console could be improved. In the next release, PowerStore should add more artificial intelligence features.

I've been working with PowerStore for a year.

PowerStore is stable.

PowerStore is scalable.

Dell's technical support is ok.

The initial setup was straightforward.

PowerStore's pricing is reasonable.

PowerStore is more suitable for enterprise companies than smaller businesses. It is reliable, with comprehensive features and a well-established support base. I would give PowerStore a rating of nine out of ten.