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Manfred Reichard - PeerSpot reviewer
Senior Customer Solution Architect at Vodafone
Real User
Top 20
Nov 26, 2025
Reliable infrastructure has supported long-term ai-driven data analysis and automated edge workloads
Pros and Cons
  • "The trend towards Dell PowerEdge R-Series is due to economic aspects, reliability, maintainability, and delivery times, which are also significant factors."
  • "There are sometimes challenges with maintenance renewal, particularly with responsiveness, which sometimes takes a long time before we get feedback."

What is our primary use case?

Dell PowerEdge R-Series plays a role in my company's AI initiatives. For example, it is involved in AI-driven data analysis and automation like edge computing.

What is most valuable?

I don't find specific features of Dell PowerEdge R-Series particularly valuable, and I have no comment on that. The improvement Dell PowerEdge R-Series has brought to my company is reliability.

What needs improvement?

I have no comment on which areas Dell PowerEdge R-Series could still be improved, as I don't know.

For how long have I used the solution?

I have been using Dell PowerEdge R-Series for 10 years or longer, starting at Vodafone with my current employer and having prior experience with it for 20 years at previous companies.
Buyer's Guide
Dell PowerEdge R-Series
May 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,438 professionals have used our research since 2012.

What do I think about the stability of the solution?

I am not aware of any crashes, downtime, or performance issues with Dell PowerEdge R-Series, as none are known.

What do I think about the scalability of the solution?

I can't say much about the expansion of applications with Dell PowerEdge R-Series, but it seems to be working quite well and it works.

How are customer service and support?

I rate Dell support as good. On a scale from one to ten, I would say nine. There are sometimes challenges with maintenance renewal, particularly with responsiveness, which sometimes takes a long time before we get feedback.

Which solution did I use previously and why did I switch?

I have used a different solution before Dell PowerEdge R-Series in parallel, such as Hewlett Packard Enterprise, or HPE. We did switch to Dell PowerEdge R-Series, so it's moving more and more towards Dell rather than merely adding it.

What was our ROI?

I have not seen a return on investment because we don't use them until they stop working. Instead, we do a refresh when the systems reach end-of-support or even earlier since we work on end-customer projects. Internal IT handles it differently, and for end-customer projects, there is always a defined lifecycle—such as three years, four years, or longer. Then we do a hardware refresh, if necessary, or not. If the end customer no longer needs the infrastructure or desires something new, then it will be replaced.

What other advice do I have?

The trend towards Dell PowerEdge R-Series is due to economic aspects, reliability, maintainability, and delivery times, which are also significant factors. I consider the pricing and licensing of Dell PowerEdge R-Series to be at market standard. For Dell in general, I would rate it a nine on a scale from one to ten. The challenges regarding responsiveness occur because we submit it, and then it goes to the UK, where our contact person is, who then forwards it. It would be beneficial as a suggestion for improvement to have a portal where you simply enter the serial number to request support renewal or anything else via the workflow. I rate this review a nine out of ten overall.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Nov 26, 2025
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PeerSpot user
IT System Engineer at a manufacturing company with 51-200 employees
Real User
Top 20
May 22, 2025
Works well for our data storage and computing needs for satellite imaging
Pros and Cons
  • "It's required for our business. Dell PowerEdge Rack Servers benefit our organization as we build satellites and use images from Earth to check the planet's health and constellation for telecommunication purposes."
  • "I believe Dell PowerEdge Rack Servers can grow with our business."
  • "Being in Belgium, which is a small country, we might be considered too small for Dell since we only have 40 Dell PowerEdge Rack Servers. This sometimes affects our ability to receive deployment support."
  • "Being in Belgium, which is a small country, we might be considered too small for Dell since we only have 40 Dell PowerEdge Rack Servers. This sometimes affects our ability to receive deployment support."

What is our primary use case?

Our use case for Dell PowerEdge Rack Servers is data storage and computing for satellite images and AR picture generation.

What is most valuable?

It's required for our business. Dell PowerEdge Rack Servers benefit our organization as we build satellites and use images from Earth to check the planet's health and constellation for telecommunication purposes. Our company is very young, with eight satellites in space, and we are still building the company.

What needs improvement?

Being in Belgium, which is a small country, we might be considered too small for Dell since we only have 40 Dell PowerEdge Rack Servers. This sometimes affects our ability to receive deployment support.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for ten years.

What do I think about the scalability of the solution?

We've 300 people in our organization. I believe Dell PowerEdge Rack Servers can grow with our business. Our company has a megafactory for satellites, making us the biggest company in Europe for satellites and the third in the world. Dell can support us in growing the company and developing our IT infrastructure.

How are customer service and support?

The customer service is excellent, but we don't always get deployment support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used HPE servers previously.

How was the initial setup?

It's very easy to deploy Dell PowerEdge Rack Servers.

Which other solutions did I evaluate?

I did not evaluate other solutions besides Dell when we were looking because our IT manager had previous experience with Dell, and we continued with that decision.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
May 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,438 professionals have used our research since 2012.
reviewer2782770 - PeerSpot reviewer
Data Center Architect at a tech consulting company with 5,001-10,000 employees
Real User
Top 20
Nov 26, 2025
Improves virtualization workflows and supports long-term business growth through flexible deployment and valuable remote management features
Pros and Cons
  • "The complete package we get from Dell makes work easier; it is not just the handling of the devices, but also the support and if there are ever problems."
  • "For products that are not part of the premium support package, it is a bit more tedious."

What is our primary use case?

There are countless use cases for Dell PowerEdge R-Series. It is really difficult because Dell PowerEdge R-Series can be used in so many ways. For example, in our case, we build virtualization clusters very nicely with them.

How has it helped my organization?

Dell PowerEdge R-Series has definitely improved and facilitated our work. It is much easier to handle than competing products. You need to invest less time.

Dell PowerEdge R-Series has contributed to growth and business success, especially in small companies. The complete package we get from Dell makes work easier; it is not just the handling of the devices, but also the support and if there are ever problems. Dell is very well positioned there.

Dell PowerEdge R-Series has specific features that are particularly helpful for small and medium businesses; the flexibility is definitely a big point.

What is most valuable?

In terms of features I have found most valuable compared to other manufacturers, I would definitely say iDRAC. The iDRAC interface and the updates that can be deployed through it are particularly valuable examples.

What needs improvement?

Compatibility issues are areas where Dell PowerEdge R-Series could be improved.

For how long have I used the solution?

We have had Dell PowerEdge R-Series for three years now, and we have been using it for a really long time. We just removed the older ones that were installed for maybe five years or so, making it six years total.

What do I think about the stability of the solution?

We have had minor failures, but nothing dramatic. The issues were resolved by Dell support.

What do I think about the scalability of the solution?

Dell products grow with my needs. If we have other requirements, Dell usually has the right solution ready.

How are customer service and support?

We switched because of the flexibility of the systems; we can tailor them to what we currently need, and the complete package from consultation to purchasing to support if something fails is great. Compared to competitors, you just do not get that.

On a scale from 1 to 10, I would rate Dell support an eight.

For products that are not part of the premium support package, it is a bit more tedious.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Dell PowerEdge R-Series, we used various HPE solutions.

What other advice do I have?

I am involved in working with Dell PowerEdge R-Series very directly on a daily basis. I would rate this review a 9.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 26, 2025
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PeerSpot user
Vice President at a tech vendor with 10,001+ employees
Real User
Top 20
May 20, 2025
Flexibility and performance boost private cloud operations
Pros and Cons
  • "Overall, I would rate Dell PowerEdge Rack Servers ten out of ten."
  • "The dispatch services are outsourced to small and medium companies, so we don't get consistent support."

What is our primary use case?

Our use case for Dell PowerEdge Rack Servers is as a private cloud. We have three products: utility computing where we use servers for bare metal configuration for our customers, private cloud, and integration of private cloud with hyperscalers.

What is most valuable?

The most valuable features of Dell PowerEdge Rack Servers are its flexibility and performance of the servers which are very good. I have been using PowerEdge for almost 25 to 30 years in my server rooms and data centers. I trust them more than other products because I have been managing not just data centers but also the internal IT of Tech Mahindra. I have been seeing a lot of improvements in Dell PowerEdge Rack Servers as we progress forward.

What needs improvement?

Onsite support can improve hands and feet as we progress forward, but the remote site support is very good. The dispatch services are outsourced to small and medium companies, so we don't get consistent support.

For how long have I used the solution?

We have been using PowerEdge for a very long time, and I have been using it for almost 25 to 30 years in my server rooms and data centers.

What do I think about the scalability of the solution?

We want to see what the approach is on generative AI as we move forward. On AI, we need to understand how this is going to scale, as AI is a different animal altogether.

How are customer service and support?

I evaluate the customer service and support for Dell PowerEdge Rack Servers as good; it has been good, and we don't find any problems.

How would you rate customer service and support?

Positive

What other advice do I have?

We are using Dell PowerEdge Rack Servers for AI initiatives as we move forward because we have developed infrastructure as code for our customers, and we are bringing generative AI and writing LLMs for that. We will definitely be using our systems for that in our data centers, GPU as a service.

Overall, I would rate Dell PowerEdge Rack Servers ten out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
IT Manger at Dubai precast LLc
Real User
Top 5
Jan 26, 2025
Keeps running for years without any issues and fits well in our environment
Pros and Cons
  • "It is a stable server. I have never faced any failure with these servers. They keep running for at least five to seven years without any issues."
  • "I have never faced any failure with these servers."
  • "They should reduce its size. Because the CPU power is more now, they can reduce the size of the servers. Currently, we have a 2U server. If possible, they can make a 1U server."
  • "They should reduce its size. Because the CPU power is more now, they can reduce the size of the servers."

What is our primary use case?

We have VMware with 2 node servers and almost 20 virtual machines. We have in-house software and an HR and finance application running on it. It works fine for handling diverse applications.

We are using the FX2 chassis, which is a small setup. We have a small environment with very few servers.

How has it helped my organization?

Our environment is small, and it fits our environment. For our requirements, it is working fine.

We have protection with secure firmware of Dell PowerEdge Rack Servers. We have not experienced any security incidents or vulnerabilities with our PowerEdge servers.

It reduces our downtime because it has been working fine. There has never been any failure. I have used HPE servers previously, and we had issues related to rebooting, power supply failure, etc. Our Dell PowerEdge Server is working fine. There is no failure.

We use OpenManage Enterprise software. It gives us an advantage in rebuilding a new server. We can build templates and use the same templates to deploy new servers. There is no manual work.

What is most valuable?

It is a stable server. I have never faced any failure with these servers.  They keep running for at least five to seven years without any issues.

What needs improvement?

They should reduce its size. Because the CPU power is more now, they can reduce the size of the servers. Currently, we have a 2U server. If possible, they can make a 1U server.

If they can provide more disk slots in one server, that would be good for the environment. Sometimes a BIOS upgrade fails, or something unexpected can happen.

For how long have I used the solution?

I have used Dell PowerEdge Rack Servers for the last 15 years.

What do I think about the stability of the solution?

I never faced any failure in the last four to five years. It is a reliable product. Not even one server has failed so far.

What do I think about the scalability of the solution?

We are using the FX2 chassis with two node servers. Two slots are still free. We can add new servers at any time, so the scale-out option is there. The RAM increment option is also there. We can add a lot of RAM there. 

How are customer service and support?

I encountered issues a few times, and they resolved them within the time frame.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were HPE customers for ten years. We switched to Dell EMC products about ten years ago. We have VNX storage, xUnity, data domains, tape libraries, and PowerEdge Servers. About 90% of my existing infrastructure is from Dell EMC.

We chose Dell PowerEdge Servers because they are well-known servers. They are the core products of Dell. I love EMC products. They were acquired by Dell. It is almost a similar technology.

How was the initial setup?

Due to built-in software, it is easy to deploy and easy to manage.

What about the implementation team?

When we purchase new servers, partners are responsible for deployment. However, after the initial deployment, it is our responsibility to manage them.

I have tier-one partners like Condo Protego, Cloudbox, GPM, and GBM. We are working with these partners. They have the capability to design the solution, but not all partners are equal.

We did not work with Dell's Professional Services because our environment is not a very big environment. It is an expensive service and not required for our business.

What was our ROI?

It keeps running and does not create any problems. There are no hardware or power supply failures. It has been good for our business.

What other advice do I have?

We are at an initial stage in our AI journey. We have not tried to run any AI workloads on our PowerEdge Servers. Our business environment is a bit different, and at the moment, we do not require much AI for our business.

I would rate Dell PowerEdge Rack Servers an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager Procurement And Admin, Information Technology Admin at a tech vendor with 51-200 employees
Real User
Top 20
Apr 30, 2026
Reliable hybrid servers have supported multiple teams and improved daily operations
Pros and Cons
  • "Dell PowerEdge R-Series has positively impacted my organization, and everything is fine."

    What is our primary use case?

    The main use case for Dell PowerEdge R-Series is for my tech company where people use it for various purposes, including the tech team and marketing people, so it is not specifically just for day-to-day operations. Marketing people use it, and customer support uses it as well, with no specific limitations.

    Our marketing team uses Dell PowerEdge R-Series primarily because the reliability is greater compared to other brands. Being a startup with an entrepreneurship model, the systems we use are Dell only, whether on Mac or Windows. If Windows is used, we use Dell only.

    Regarding the main use case and how my teams are using Dell PowerEdge R-Series, it works well and everything is perfect.

    What is most valuable?

    Dell PowerEdge R-Series has positively impacted my organization, and everything is fine. It works well with no concerns. As a company, any complaints only come to me, but there are no complaints. It works perfectly and is good.

    The reliability of Dell PowerEdge R-Series has made maintenance easier since I have not faced any errors or challenges. Regarding battery life, that is the main focus. Typically in a company, we do not specifically check it, and the compliance is zero.

    Using Dell PowerEdge R-Series rack servers has affected the overall flexibility of our operations positively. If any challenges arise, discomfort will only come to me. Nothing so far has been problematic. I am actually using Mac and other things as well, and the experience is good.

    In terms of energy consumption, Dell PowerEdge R-Series is good with no issues. The energy power is really good.

    What needs improvement?

    For improvements on Dell PowerEdge R-Series, I have no comments since there is no issue.

    Regarding what could make my experience with Dell PowerEdge R-Series even better, it currently works well. We have close to 120 units, out of which 30 are Dell, while the remaining are Mac. There are no complaints or concerns. People are working well and the performance is good, and the rest is fine.

    For how long have I used the solution?

    I have been using Dell PowerEdge R-Series for the past six to eight months.

    What do I think about the stability of the solution?

    Dell PowerEdge R-Series has positively impacted my organization, and everything is fine. It works well with no concerns. As a company, any complaints only come to me, but there are no complaints. It works perfectly and is good.

    The reliability of Dell PowerEdge R-Series has made maintenance easier since I have not faced any errors or challenges. Regarding battery life, that is the main focus. Typically in a company, we do not specifically check it, and the compliance is zero. If Windows is used, we strongly go with Dell.

    What do I think about the scalability of the solution?

    For improvements on Dell PowerEdge R-Series, I have no comments since there is no issue.

    Which solution did I use previously and why did I switch?

    As a procurement manager, I can say we had a lot of Windows prior to my tenure, but after it came to me, we completely shifted to Windows that is Dell. The reason is reliability, and that is the main reason.

    How was the initial setup?

    I purchased Dell PowerEdge R-Series through a different direct system procurement process.

    What about the implementation team?

    For deployment, we have a reseller, and we basically have everything vendor-wise. If anything needs to arise, then we will search for the vendor. There is nothing specific about this arrangement.

    What other advice do I have?

    Dell PowerEdge R-Series is deployed in my organization in a hybrid setup, where it is both on-site and in the cloud. Eighty percent is on-site while twenty percent is based on need.

    In the hybrid setup, we rarely use the cloud. We work primarily from here, but we might use it once or twice a month, and everything is done with Google.

    For improvements on Dell PowerEdge R-Series, I have no comments since there is no issue.

    I would rate this product and my overall experience with Dell PowerEdge R-Series a nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Google
    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    Last updated: Apr 30, 2026
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    PeerSpot user
    Director Of IT And Corporate Security at SLOVENSKI DRŽAVNI HOLDING, d.d.
    Real User
    Top 20
    Mar 23, 2026
    Virtualization has become reliable and cost-efficient with strong remote management support
    Pros and Cons
    • "The biggest benefit in the product is mainly because Dell PowerEdge R-Series is a well-known company with very good support."

      What is our primary use case?

      We use classical servers for multi-purpose virtualization.

      What is most valuable?

      The biggest benefit in the product is mainly because Dell PowerEdge R-Series is a well-known company with very good support. The price is much better compared to other vendors such as HP, which is high priced and offers no better quality. From a price-performance perspective, we get most of what Dell or Lenovo offers.

      Remote management stands out as one of the best capabilities for us.

      What needs improvement?

      The prediction of hardware error using some AI tools could still be improved.

      For how long have I used the solution?

      We have been using Dell PowerEdge R-Series for some ten to twelve years.

      What do I think about the stability of the solution?

      Everything is satisfactory. I do not see any disadvantages. It is more that in the current market, you have to wait a little bit longer because of memory availability. The market is such that now you cannot get them as soon as you wish, but if you plan the purchases, then it is acceptable.

      What do I think about the scalability of the solution?

      I would rate scalability as excellent. If you make the right purchase, then you can scale as you want.

      How are customer service and support?

      I would rate customer support as excellent.

      Which solution did I use previously and why did I switch?

      We replaced HP with Dell PowerEdge R-Series.

      How was the initial setup?

      The initial setup is very easy.

      What about the implementation team?

      We are a very small company and do not work with many vendors.

      What was our ROI?

      I would say we have achieved stability in operation. We will not grow by using Dell PowerEdge R-Series, but we have achieved stability.

      Which other solutions did I evaluate?

      We have Lenovo, Dell PowerEdge R-Series, and HP.

      What other advice do I have?

      We are an end-user. There are no special features. If you purchase the right servers or the right solution, then everything is satisfactory. It is nothing special; it is just a server. I cannot think of anything that is not perfect. Everything is acceptable. I would rate this review a ten.

      Which deployment model are you using for this solution?

      On-premises

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Other
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Mar 23, 2026
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      PeerSpot user
      IT Manager at a hospitality company with 10,001+ employees
      Real User
      Top 20
      Jan 23, 2025
      Easy to use and works without any downtime
      Pros and Cons
      • "It operates without any downtime. It runs 24 hours and 365 days. The downtime is there for an hour or two only when I do an upgrade, but it is within the SLA."
      • "Overall, I would rate Dell PowerEdge Rack Servers a ten out of ten."
      • "I do not have any input. My servers are quite old. Newer systems are more sustainable in terms of energy consumption. I need to consider more power-saving and sustainable options."
      • "Newer systems are more sustainable in terms of energy consumption. I need to consider more power-saving and sustainable options."

      What is our primary use case?

      We have created Hyper-V virtual machines. We have multiple virtual machines running on this system. Dell PowerEdge Rack Servers are good for handling diverse applications. We have not faced any issues so far. It is good. It is doing well.

      How has it helped my organization?

      We are using Dell PowerEdge R730 Server, and it meets our needs for handling high-performance workloads. We are extremely satisfied.

      They are good at firmware upgrades and other things. So far, we have not faced any issues with them. Earlier, I used some other brands. As compared to those, I am satisfied with Dell PowerEdge Rack Servers.

      We did not experience any security incidents with Dell PowerEdge Rack Servers.

      What is most valuable?

      The advantages include ease of use. The rack accessibility, BIOS settings, and everything else are easy. Its configuration is straightforward. I do not have any difficulties working with it.

      It operates without any downtime. It runs 24 hours and 365 days. The downtime is there for an hour or two only when I do an upgrade, but it is within the SLA.

      What needs improvement?

      I do not have any input. My servers are quite old. Newer systems are more sustainable in terms of energy consumption. I need to consider more power-saving and sustainable options.

      For how long have I used the solution?

      We have been using Dell PowerEdge Rack Servers since 2018. It has been almost five years.

      What do I think about the stability of the solution?

      It has been good. I have not faced any issues so far, and it is performing well. For the last five years, I have been using it and am extremely satisfied. I hope it will continue like that.

      What do I think about the scalability of the solution?

      We have not done any expansion. We are planning but have not implemented any expansion yet.

      How are customer service and support?

      When I had an incident, the support was good. I would rate it a nine out of ten.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We have used other brands previously, but we had issues related to firmware and slowness. We are satisfied with Dell PowerEdge servers.

      How was the initial setup?

       It was not difficult. Based on my previous experience, it was easy to implement.

      What about the implementation team?

      I worked with Dell Professional Services to plan, implement, and adopt the solution in the beginning. They supported me with the RAID configuration and other types of setups.

      What was our ROI?

      We reduced costs by purchasing one or two servers instead of multiple. We are using a single server for our workload.

      Which other solutions did I evaluate?

      I don't remember the model, but we evaluated HPE. 

      What other advice do I have?

      We have not run any AI workloads on these servers. We have multiple software and platforms. It is not easy to integrate AI. We are planning to do it but so far, nothing has been done when it comes to AI integration.

      Overall, I would rate Dell PowerEdge Rack Servers a ten out of ten. It has been working well for the last five years. I am satisfied with it.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
      Updated: May 2026
      Buyer's Guide
      Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.