The NDR is good in their solution and they have NTG for email. They have multiple solutions, but for me, I was focusing on one solution, in the NDR section.
Network Security Engineer at a tech services company with 51-200 employees
The NDR is good in their solution and they have NTG for email
Pros and Cons
- "The NDR is good in their solution and they have NTG for email."
- "I think there is some MSSP missing."
What is most valuable?
What needs improvement?
I think there is some MSSP missing. The market as a whole needs to enhance this area. Some additional integration would be helpful. They need to focus on having additional tools based on how competitive the market currently is.
For how long have I used the solution?
I have been working with Darktrace for the past six months.
What do I think about the stability of the solution?
I find the solution to be stable. I faced one issue and I think it is good after resolving that issue.
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What do I think about the scalability of the solution?
I think it is scalable like Vectra.
How are customer service and support?
I have not used technical support for Darktrace.
What's my experience with pricing, setup cost, and licensing?
They are too expensive compared with other vendors.
What other advice do I have?
When considering Darktrace you need to have a plan and decide if it is something you really need as an organization. I would rate Darktrace an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: May 2025
Product Categories
Extended Detection and Response (XDR) Email Security Intrusion Detection and Prevention Software (IDPS) Network Traffic Analysis (NTA) Network Detection and Response (NDR) AI-Powered Chatbots Cloud Security Posture Management (CSPM) Cloud-Native Application Protection Platforms (CNAPP) Attack Surface Management (ASM) AI-Powered Cybersecurity PlatformsPopular Comparisons
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