What is our primary use case?
My main use case for CrowdStrike Falcon is endpoint protection, which is my primary objective, encompassing EDR, MDR, the complete Falcon console, and securing my services at both the gateway and endpoint levels.
A specific example of how I use CrowdStrike Falcon in daily operations is when I face malicious attacks on my networks. CrowdStrike Falcon acts as the first level of defense, connecting with my technical SOC teams to determine if the activity is unusual, allowing me to isolate and follow recommendations to protect my network.
This year, I evaluated the DLP features of CrowdStrike Falcon and successfully deployed nearly 1,500 DLP nodes, which are very effective for my users because, with a single agent, I avoid the complexity of multiple functions.
Currently, I am exploring AI products within CrowdStrike Falcon but have not yet onboarded them into production.
How has it helped my organization?
The positive impact CrowdStrike Falcon has had on my organization includes addressing previous major incidents where earlier solutions failed to identify security threats. Since onboarding CrowdStrike Falcon, I have achieved comprehensive protection across my infrastructures, ensuring a secure environment for my customers.
The impact of CrowdStrike Falcon in terms of metrics includes a reduction in downtime, where I can confidently say that I have reduced downtimes to about 99%, and I successfully achieved certifications like ISO 27001 due to my compliance with CrowdStrike Falcon's EDR, MDR, and DLP products.
Using CrowdStrike Falcon has transformed how my security team detects, investigates, and responds to threats. It is now automated, significantly reducing my SOC team's workload since CrowdStrike Falcon takes total ownership of risk.
I experienced a specific incident a couple of months ago when a malware attack targeted my server through the RDP protocol. CrowdStrike Falcon detected and isolated the infected server, allowing me to patch it and move back into production.
The value of integrating endpoint, identity, cloud, and other security telemetry on the same CrowdStrike Falcon platform is substantial.
CrowdStrike Falcon has simplified my processes and made my security operations more efficient.
What is most valuable?
CrowdStrike Falcon offers the best features, primarily the EDR and MDR solutions, where I find the MDR solution particularly outstanding, along with the DLP features, and I plan to explore SOAR and CrowdStrike Falcon Guardian AI agents as well.
I have covered most of the features I am currently using, especially asset management, application management, monitoring offline nodes, high alerts, notifications, as well as the AI agents and security policies.
The benefits of having multiple security capabilities on CrowdStrike Falcon include comprehensive EDR, MDR solutions, DLPs, SIEM, and more advanced AI agents.
What needs improvement?
I see a challenge with CrowdStrike Falcon in that if multiple features are integrated into a single product, a failure in that single instance can impact all functions, which is a concern I want to address.
Dashboard usability can be improved. More graphical representations would facilitate easier understanding for my leadership team instead of sifting through logs.
Everything has been satisfactory so far, and I appreciate how consistently CrowdStrike Falcon offers solutions for market security challenges.
For how long have I used the solution?
I have been using CrowdStrike Falcon for more than five years now, and I am happy that the product plays a major role in ensuring security, as safety is a priority for my CEO.
What do I think about the stability of the solution?
I have not encountered any significant impacts on performance from the CrowdStrike Falcon sensor. It operates as a lightweight solution with no performance challenges noted.
What do I think about the scalability of the solution?
My use of CrowdStrike Falcon has expanded since the initial deployment, including increased license numbers and new features like DLP added this year.
Which solution did I use previously and why did I switch?
I have been able to consolidate and replace other security tools.
The tools I replaced include ZTNA and SOAR solutions, which significantly impacted my team's efficiency.
What was our ROI?
I have some relevant metrics to share regarding ROI, though time is limited for me to elaborate further.
What's my experience with pricing, setup cost, and licensing?
I connect with my CrowdStrike account manager for pricing discussions and consistently find that I am receiving good deals.
What other advice do I have?
I always rate CrowdStrike Falcon a 10 because it serves as my complete security solution.
I choose a rating of 10 because since implementing CrowdStrike Falcon, I have no instances occurring, no downtime, improved business operations, and garnered more security certifications, ensuring my customers are happy with their data security.
I think the governance and security aspects of CrowdStrike Falcon's AI capabilities are well covered, and I will provide more feedback after I establish a product POC.
CrowdStrike Falcon fully meets my expectations with its products that address 100 percent of my needs while tackling emerging threats.
My advice for others considering CrowdStrike Falcon is straightforward: go with CrowdStrike Falcon for a complete security solution.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.