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Ganesh-Jadhav - PeerSpot reviewer
Senior Cyber Security Analyst at Securonix
Real User
Mar 12, 2024
Fast, easy to use, and integrates easily with any OS
Pros and Cons
  • "Its integration capability is valuable. It integrates easily with any OS."
  • "In terms of features, I would like them to add detailed logging functionality in CrowdStrike. Currently, CrowdStrike detects the threats immediately based on the IOCs and the signature-based policies or many threat behaviors, but in terms of logging those threats, it is not very good. The information that they provide in the logs is very little. They can build more analytics into it."

What is our primary use case?

We use it for threat detection and threat hunting.

How has it helped my organization?

We are an MSP. We have deployed this in our customer environment, and we use it to detect threats in their environment. It is beneficial for customers to find cybersecurity-related threats on the endpoints.

The out-of-the-box configurations and threat intelligence provided by CrowdStrike are better than other vendors and competitors in this field. It improves our security strategy because we are building threat intelligence on top of CrowdStrike-provided detection.

We are building SIEM use cases on top of the data provided by CrowdStrike. There is reliability, and the response that we get from it is very fast. If any incident happens on the endpoint, it immediately detects that and sends that to our SIEM.

Endpoint security is a very crucial aspect of cybersecurity. Integrating CrowdStrike helps a lot to identify and dig deeper into the threats.

What is most valuable?

Its integration capability is valuable. It integrates easily with any OS. 

What needs improvement?

They are good at what they are doing, but they can add more use cases. They can improve their documentation. It is a very big aspect where they are lacking. They have documentation, but it is behind the wall of authentication. It is not available publicly.

In terms of features, I would like them to add detailed logging functionality in CrowdStrike. Currently, CrowdStrike detects the threats immediately based on the IOCs and the signature-based policies or many threat behaviors, but in terms of logging those threats, it is not very good. The information that they provide in the logs is very little. They can build more analytics into it. If they can add more information about an event, it will be beneficial for us and everyone else who is using CrowdStrike.

Buyer's Guide
CrowdStrike Falcon
March 2026
Learn what your peers think about CrowdStrike Falcon. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this solution for four years. I have had hands-on experience with it for about two to three years.

What do I think about the stability of the solution?

It is a stable product.

How are customer service and support?

I have not interacted with their support team. It is not a part of my job.

Which solution did I use previously and why did I switch?

I work with multiple vendors, not only CrowdStrike, in the endpoint space, and the CrowdStrike UI is better than others. The response of CrowdStrike is better than other vendors.

How was the initial setup?

It is deployed on the cloud. Its deployment is of moderate complexity. It is not easy, and it is also not difficult. Overall, it is easy to deploy and manage CrowdStrike Falcon across the organization.

What other advice do I have?

I would definitely recommend CrowdStrike Falcon. It is better than other solutions, such as VMware Carbon Black. CrowdStrike is doing better in this space. 

If you are using CrowdStrike Falcon for the first time, it will be easy for you. You can definitely use it.

Overall, I would rate CrowdStrike Falcon an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2279184 - PeerSpot reviewer
Vice President at a financial services firm with 10,001+ employees
Real User
Top 20
Feb 5, 2024
Helps protect against malware and the maintenance is straightforward, but there are a lot of false positives
Pros and Cons
  • "The malware protection is the most valuable feature of CrowdStrike Falcon."
  • "The current database schema presents challenges and has potential for improvement."

What is our primary use case?

Our organization relies on CrowdStrike, a standalone endpoint security solution, to safeguard our bare-metal machines. CrowdStrike continuously monitors for threats on all endpoints. If it detects any suspicious activity, such as malware or malicious processes, it immediately alerts us for investigation. 

What is most valuable?

The malware protection is the most valuable feature of CrowdStrike Falcon.

What needs improvement?

The current database schema presents challenges and has potential for improvement.

The technical support response time can be improved.

There are a lot of false positives reported.

For how long have I used the solution?

I have been using CrowdStrike Falcon for almost four years.

What do I think about the stability of the solution?

CrowdStrike Falcon is stable. 

What do I think about the scalability of the solution?

CrowdStrike Falcon is scalable.

How are customer service and support?

The technical support is good but the response time can be improved.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used VMware Carbon Black Endpoint. CrowdStrike Falcon is more of an EDR solution.

What other advice do I have?

I would rate CrowdStrike Falcon a seven out of ten.

The maintenance is straightforward.

CrowdStrike Falcon is deployed independently in our environment and we have 30 users.

While CrowdStrike Falcon offers valuable security tools for larger organizations with extensive infrastructure, its complexity might not be ideal for smaller businesses with limited IT resources.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
CrowdStrike Falcon
March 2026
Learn what your peers think about CrowdStrike Falcon. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
reviewer2131563 - PeerSpot reviewer
AVP of Tech at a insurance company with 201-500 employees
Real User
Mar 22, 2023
Integrates well with Arctic Wolf, simple to set up, and offers excellent pricing
Pros and Cons
  • "Everything we've done with CrowdStrike is due to Arctic Wolf. We don't even need to get alerts from CrowdStrike anymore. It'll send those to Arctic Wolf, and then Arctic Wolf analyzes those and let us know if there's a major issue."
  • "They offered a white glove service that was extremely costly. When we got into it, we saw it was relatively easy. If I was being nitpicky, I'd say that I don't like being sold something that's unnecessary. That's the only downside I've seen to the solution."

What is our primary use case?

We use this product as an antivirus. We use it as an add-on for Arctic Wolf, which it integrates with. 

What is most valuable?

The solution integrates well with Arctic Wolf. 

Everything we've done with CrowdStrike is due to Arctic Wolf. We don't even need to get alerts from CrowdStrike anymore. It'll send those to Arctic Wolf, and then Arctic Wolf analyzes those and let us know if there's a major issue.

It's very scalable.

The stability is excellent.

I'm very impressed by its low pricing.

The initial setup was simple, and the deployment was fast.

What needs improvement?

I do not have any notes for improvement. It just works. 

They offered a white glove service that was extremely costly. When we got into it, we saw it was relatively easy. If I was being nitpicky, I'd say that I don't like being sold something that's unnecessary. That's the only downside I've seen to the solution. 

For how long have I used the solution?

I've been using the solution for five years. 

What do I think about the stability of the solution?

The product is rock solid. I've never had an issue with stability. It is reliable and the performance is good. There are no bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product is very scalable. You can extend it as needed.

We have between 220 and 300 users at this time. 

How are customer service and support?

I've never dealt with technical support. 

Which solution did I use previously and why did I switch?

We had multiple other antiviruses, including Norton, Avast, and Defender. We chose Falcon due to its Arctic Wolf integration. 

How was the initial setup?

The initial setup was very easy.

We did not need a lot of people to set it up. It took a couple of people and less than five hours to have everything up and running. 

No maintenance is required. 

What's my experience with pricing, setup cost, and licensing?

The licensing is very low. It's quite affordable. 

What other advice do I have?

The solution is excellent. I'd advise people that if they have Arctic Wolf, they'll have an easy time.

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Nakul Chopra - PeerSpot reviewer
Owner at IT Solution
Reseller
Jan 13, 2023
Good detection and performance and uses very few resources
Pros and Cons
  • "It is an easy product to deploy."
  • "We can't do scanning audits or device blocking or application control."

What is our primary use case?

We primarily use the product for the security of the endpoints to protect against viruses and malware. It protects our devices from infection. 

What is most valuable?

The solution offers a very low footprint and provides very good protection. 

The resources that it uses are much lower than any other EDR or antivirus solution. The amount of RAM that it uses and the CPU that it uses are much lower than the other antivirus solutions.

It is an easy product to deploy. 

We've found the product to be scalable. 

It is stable and reliable. 

What needs improvement?

We can't do scanning audits or device blocking or application control. There are traditional antivirus features missing in XDR, and that is an issue. 

For how long have I used the solution?

I've been using the solution for 15 months. 

What do I think about the stability of the solution?

It is a very stable solution. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have 55 people currently using the solution. 

This is a scalable product.

How are customer service and support?

We have yet to contact technical support. I can't speak to how their services are. 

Which solution did I use previously and why did I switch?

We were using another antivirus previously. However, it was heavier. We liked how this solution used much fewer resources and the fact that we didn't need to update our machines. 

How was the initial setup?

The solution is simple to set up and deploy. It's cloud-based, which makes everything easy. It is already configured; you just need to prepare it on the endpoint. 

You can deploy the solution within a day. 

What's my experience with pricing, setup cost, and licensing?

We are a partner and therefore get the solution for free. 

What other advice do I have?

We are Crowdstrike partners. 

I'm not sure which version of the solution I'm using; however, it is likely the latest. 

From the theoretical perspective, it's a good product. They just need more features. You can't just replace an antivirus with it; you first need to ensure it's covering all of your requirements.

I'd rate the product nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. partner/customer
PeerSpot user
Neeruganti Santhosh Kumar - PeerSpot reviewer
Security Analyst at a tech services company with 501-1,000 employees
Reseller
Nov 22, 2022
Offers robust protection and excellent visibility in a highly scalable solution with great technical support
Pros and Cons
  • "The feature I like the most is the solution's detection."
  • "The malware analysis could be improved, as that's what we use the solution for the most and that change would make it a better EDR tool."

What is our primary use case?

We use CrowdStrike Falcon to detect and alert us to any malware in our system. In our organization, we integrated CrowdStrike with a SIEM tool, which does the alerting. If the solution detects malware and issues an EDR alert, it notifies us and begins gathering data about the detection, including the hostname, user name, the hash value of the downloaded file, and the file's reputation. Then, we can ask the user the delete the file from the PC and drives, such as USB drives, if necessary. Following removing any malicious files, we can use CrowdStrike to run an AV scan on the affected device or devices.

How has it helped my organization?

We use the solution's Horizon module to protect multi-cloud work environments and integrate with SIEM tools. Detections in CrowdStrike trigger a response from the SIEM tool, allowing us to face threats via a coordinated approach.

Horizon simplifies security management of multi-cloud environments, and the improvement has been significant. Integration with a SIEM tool makes alerting and detection very rapid, which significantly helped.

To give an example, one of our employees mistakenly downloaded a malicious phishing video. The solution quarantined the file, protecting our organization from attack.

What is most valuable?

The feature I like the most is the solution's detection.

The fact that CrowdStrike Falcon is a cloud-native solution provides us with a lot of flexibility and always-on protection. This is very important to us because it enables automatic detection and quarantining of malicious files, and that's one of the features we like most about working with the tool. 

The visibility provided by the solution in multi-cloud environments is excellent; it's one of the best features. 

What needs improvement?

The malware analysis could be improved, as that's what we use the solution for the most and that change would make it a better EDR tool. 

For how long have I used the solution?

I've been using the solution for about three years. 

What do I think about the stability of the solution?

The product's stability is good. 

What do I think about the scalability of the solution?

The scalability is excellent; top tier. There are about 15 end users in our company, and they are members of the security team. We plan to increase our usage of the solution. 

How was the initial setup?

It isn't challenging to deploy the solution's sensor to endpoints, and it becomes even more straightforward with some experience and understanding of the tool. 

The deployment is relatively quick, though it takes a little longer than other products.

What about the implementation team?

We implemented via an in-house team as we had a lot of experience with the solution. 

What's my experience with pricing, setup cost, and licensing?

The solution isn't very costly; it's affordable.

Which other solutions did I evaluate?

We evaluated a McAfee solution, and CrowdStrike has a lot more automation. 

What other advice do I have?

I rate the product nine out of ten. 

CrowdStrike is excellent at preventing breaches, and our security operations are more robust as a result. The automatic quarantining of malicious downloads keeps our system safe and our information out of the hands of attackers.  

The solution reduces our security risk significantly; it's an advanced tool.  

We learned about the solution when some of our employees saw a promotion campaign. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Pre-Sales Engineer at EliteVAD
Real User
Nov 19, 2022
Light with good detection capabilities and able to expand
Pros and Cons
  • "The stability is very good."
  • "The pricing is a bit too high."

What is our primary use case?

We primarily use the solution for antivirus and endpoint security.

What is most valuable?

I like its detection capabilities, number one. It's also very light. It doesn't slow down my machine.

The solution is stable.

It's quite scalable. 

What needs improvement?

The pricing is a bit too high. They need to adjust their target market.

I'd like to see a risk assessment or vulnerability management feature to show the company risk factors for the endpoints that have Crowdstrike deployed. 

I'm not sure if they offer patch management. If they don't, they really should. For larger enterprises, managing all those endpoints and trying to figure out which needs a patch can get tedious.

For how long have I used the solution?

I've used the solution for a few months. We're still in the initial engagement.

What do I think about the stability of the solution?

The stability is very good. I can't complain about it. The only concern would be pricing. For this market, it's mostly SMEs and mid-market that we would target, and many would be those looking for antivirus or endpoint security.

What do I think about the scalability of the solution?

The product is scalable. We have about 15 people working on it right now. 

How are customer service and support?

We just went through training and were able to do most things ourselves. We haven't needed technical support.

Which solution did I use previously and why did I switch?

I'm also working with Bitdefender. 

I switched companies. My previous company was using Crowdstrike and my new one is on Bitdefender. It uses multiple Bitdefender products.

What's my experience with pricing, setup cost, and licensing?

They do have relatively high pricing. 

The target market is large enterprises. Maybe they could work on something that can be offered to even small and medium markets.

I was working for a vendor, and we were sharing pricing with a large enterprise, and it was around $800,000 USD or thereabout.

What other advice do I have?

I was a Crowdstrike partner and was working with the vendor. I've since changed jobs. 

Whether or not it makes sense to use the solution depends on your budget and your pocket. The features are pretty similar to other options. Whether or not it makes sense to use depends on what you're looking for in endpoint security.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Murali Krishnan L - PeerSpot reviewer
Technical Manager (SOC Operations) at Novac Technology Solutions
Real User
Top 20Leaderboard
Sep 1, 2022
User-friendly, simple setup, and good user interface
Pros and Cons
  • "The most valuable features of Crowdstrike Falcon XDR are Spotlight and Discovery, they are helpful. Additionally, the console is user-friendly, with fewer false positives than other solutions."
  • "Crowdstrike Falcon XDR can improve the integration. There are some locks on the cloud to on-premise integrations."

What is our primary use case?

We are using Crowdstrike Falcon XDR for security.

What is most valuable?

The most valuable features of Crowdstrike Falcon XDR are Spotlight and Discovery, they are helpful. Additionally, the console is user-friendly, with fewer false positives than other solutions.

What needs improvement?

Crowdstrike Falcon XDR can improve the integration. There are some locks on the cloud to on-premise integrations.

For how long have I used the solution?

I have been using Crowdstrike Falcon XDR for approximately one year.

What do I think about the stability of the solution?

Crowdstrike Falcon XDR is a highly stable solution.

What do I think about the scalability of the solution?

Crowdstrike Falcon XDR is scalable for what we use it for. We are using the maximum number of endpoints, which is 1,000.

How are customer service and support?

The support from Crowdstrike Falcon XDR is of a middle level. It is not good and it is not bad.

I rate the support from Crowdstrike Falcon XDR a six out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We were previously using FireEye EDR. We switched to Crowdstrike Falcon XDR because we were facing a lot of issues, such as false positives.

How was the initial setup?

The initial setup of Crowdstrike Falcon XDR is easy. We installed it manually, and it took us approximately one month to complete the implementation of the solution.

I rate the setup of Crowdstrike Falcon XDR an eight out of ten.

What about the implementation team?

We did the implementation of Crowdstrike Falcon XDR in-house. We use two engineers for the maintenance and it is simple. 

Which other solutions did I evaluate?

We evaluated SentinelOne before choosing Crowdstrike Falcon XDR.

What other advice do I have?

My advice to others is this solution is easy to deploy, and there is no planning required.

I rate Crowdstrike Falcon XDR a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Madhawa Liyanage - PeerSpot reviewer
Cyber Security Consultant - Defensive Security at DeltaSpike Pvt Ltd
Consultant
Aug 31, 2022
Useful AI detection, good support, and reliable
Pros and Cons
  • "The most valuable features of CrowdStrike Falcon are the AI in detecting and real-time detections."
  • "CrowdStrike Falcon could improve the EDR functionality. Once the functionality of the solution improves, it will be even better in the market and able to compete with Carbon Black."

What is our primary use case?

We are using CrowdStrike Falcon for the EDR mainly.

What is most valuable?

The most valuable features of CrowdStrike Falcon are the AI in detecting and real-time detections.

What needs improvement?

CrowdStrike Falcon could improve the EDR functionality. Once the functionality of the solution improves, it will be even better in the market and able to compete with Carbon Black.

In a future release, if there were XDR features it would be beneficial.

For how long have I used the solution?

I have been using CrowdStrike Falcon for approximately two years.

What do I think about the stability of the solution?

CrowdStrike Falcon is a stable solution. However, you need to good internet connection for functionality.

What do I think about the scalability of the solution?

CrowdStrike Falcon is scalable. We have below 1,000 endpoints and it scales well.

We have approximately 700 to 800 people using the solution. Additionally, we have approximately 150 servers running with 815 clients.

How are customer service and support?

We used the support at the initial stages of deployment and the support was good. I became familiar with the tool quickly and did not need their support anymore.

How was the initial setup?

The initial setup of CrowdStrike Falcon is straightforward. Our deployment was done in a phased approach, we did it first with 200 servers, then 100 at a time after. We did not roll out the solution all at once throughout the company.

What about the implementation team?

We did the deployment of CrowdStrike Falcon in-house. The amount of people needed for the deployment and maintenance of the solution depends on the tools used. We automate the deployment process.

What was our ROI?

The return on investment for CrowdStrike Falcon is good.

What's my experience with pricing, setup cost, and licensing?

There are three to four licensing models available to choose from for CrowdStrike Falcon. The price of CrowdStrike Falcon depends on the distributor and the reseller partner. The price we received was good.

What other advice do I have?

CrowdStrike Falcon is one of the leading solutions in the market. I would recommend this solution to others.

I rate CrowdStrike Falcon an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner and customer
PeerSpot user
Buyer's Guide
Download our free CrowdStrike Falcon Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free CrowdStrike Falcon Report and get advice and tips from experienced pros sharing their opinions.