CrowdStrike Falcon Reviews

We primarily use the solution for antivirus and endpoint security.

I like its detection capabilities, number one. It's also very light. It doesn't slow down my machine.

The solution is stable.

It's quite scalable. 

The pricing is a bit too high. They need to adjust their target market.

I'd like to see a risk assessment or vulnerability management feature to show the company risk factors for the endpoints that have Crowdstrike deployed. 

I'm not sure if they offer patch management. If they don't, they really should. For larger enterprises, managing all those endpoints and trying to figure out which needs a patch can get tedious.

I've used the solution for a few months. We're still in the initial engagement.

The stability is very good. I can't complain about it. The only concern would be pricing. For this market, it's mostly SMEs and mid-market that we would target, and many would be those looking for antivirus or endpoint security.

The product is scalable. We have about 15 people working on it right now. 

We just went through training and were able to do most things ourselves. We haven't needed technical support.

I'm also working with Bitdefender. 

I switched companies. My previous company was using Crowdstrike and my new one is on Bitdefender. It uses multiple Bitdefender products.

They do have relatively high pricing. 

The target market is large enterprises. Maybe they could work on something that can be offered to even small and medium markets.

I was working for a vendor, and we were sharing pricing with a large enterprise, and it was around $800,000 USD or thereabout.

I was a Crowdstrike partner and was working with the vendor. I've since changed jobs. 

Whether or not it makes sense to use the solution depends on your budget and your pocket. The features are pretty similar to other options. Whether or not it makes sense to use depends on what you're looking for in endpoint security.

I'd rate the solution eight out of ten.

We are using Crowdstrike Falcon XDR for security.

The most valuable features of Crowdstrike Falcon XDR are Spotlight and Discovery, they are helpful. Additionally, the console is user-friendly, with fewer false positives than other solutions.

Crowdstrike Falcon XDR can improve the integration. There are some locks on the cloud to on-premise integrations.

I have been using Crowdstrike Falcon XDR for approximately one year.

Crowdstrike Falcon XDR is a highly stable solution.

Crowdstrike Falcon XDR is scalable for what we use it for. We are using the maximum number of endpoints, which is 1,000.

The support from Crowdstrike Falcon XDR is of a middle level. It is not good and it is not bad.

I rate the support from Crowdstrike Falcon XDR a six out of ten.

Neutral

We were previously using FireEye EDR. We switched to Crowdstrike Falcon XDR because we were facing a lot of issues, such as false positives.

The initial setup of Crowdstrike Falcon XDR is easy. We installed it manually, and it took us approximately one month to complete the implementation of the solution.

I rate the setup of Crowdstrike Falcon XDR an eight out of ten.

We did the implementation of Crowdstrike Falcon XDR in-house. We use two engineers for the maintenance and it is simple. 

We evaluated SentinelOne before choosing Crowdstrike Falcon XDR.

My advice to others is this solution is easy to deploy, and there is no planning required.

I rate Crowdstrike Falcon XDR a nine out of ten.

We are using CrowdStrike Falcon for the EDR mainly.

The most valuable features of CrowdStrike Falcon are the AI in detecting and real-time detections.

CrowdStrike Falcon could improve the EDR functionality. Once the functionality of the solution improves, it will be even better in the market and able to compete with Carbon Black.

In a future release, if there were XDR features it would be beneficial.

I have been using CrowdStrike Falcon for approximately two years.

CrowdStrike Falcon is a stable solution. However, you need to good internet connection for functionality.

CrowdStrike Falcon is scalable. We have below 1,000 endpoints and it scales well.

We have approximately 700 to 800 people using the solution. Additionally, we have approximately 150 servers running with 815 clients.

We used the support at the initial stages of deployment and the support was good. I became familiar with the tool quickly and did not need their support anymore.

The initial setup of CrowdStrike Falcon is straightforward. Our deployment was done in a phased approach, we did it first with 200 servers, then 100 at a time after. We did not roll out the solution all at once throughout the company.

We did the deployment of CrowdStrike Falcon in-house. The amount of people needed for the deployment and maintenance of the solution depends on the tools used. We automate the deployment process.

The return on investment for CrowdStrike Falcon is good.

There are three to four licensing models available to choose from for CrowdStrike Falcon. The price of CrowdStrike Falcon depends on the distributor and the reseller partner. The price we received was good.

CrowdStrike Falcon is one of the leading solutions in the market. I would recommend this solution to others.

I rate CrowdStrike Falcon an eight out of ten.

I mainly use CrowdStrike Falcon to prevent threats and detect indicators of attacks or compromises in the network.

In the past, we regularly got alerts about suspicious activities in the network but couldn't understand where they were coming from. Since we deployed CrowdStrike, the network has become much calmer, and we now understand the sources of infections, which helps us prevent them from spreading. We now get immediate information about infections and can react much faster.

An improvement would be to extend support to legacy and unsupported servers. In the next release, CrowdStrike should include patch and vulnerability management, which would allow us to rely on just one solution.

I've been using CrowdStrike Falcon for over a year.

Falcon is pretty stable - we haven't seen any kinds of performance issues like lagging, which we did experience with other endpoint protection solutions.

CrowdStrike's technical support is very fast and responsive.

Positive

Previously, I used Microsoft Bitdefender, but CrowdStrike was faster and better protection-wise.

The initial setup was straightforward - it was very quick (about two and a half hours) without any downtime or issues. We also extended the installation to the remote side, which took another hour. I would rate the setup process four out of five.

We used an in-house team.

In the past, we have around four to five engineers managing our endpoint - we have now reduced this to two engineers, which has cut costs. We've also been able to cut the time needed to find the threats and their root causes from up to six hours a day to just half an hour. I would rate our ROI as five out of five.

We pay between $30-50 per user for a yearly license, which is more expensive than SentinelOne or Bitdefender. However, CrowdStrike gives better value for money, so I would rate their pricing four out of five. If you want to add modules or features, these are an additional cost per user.

We evaluated SentinelOne, but it was too heavy on the machine and slowed it down. We also did a threat simulation analysis with both SentinelOne and CrowdStrike, and SentinelOne wasn't able to detect or block the threats.

CrowdStrike Falcon is the best endpoint protection solution I've used so far. I would advise anybody thinking of implementing it to go for it, as CrowdStrike will provide more visibility, depth, and context to threats and allow you to understand what's going on. I would give Falcon a rating of ten out of ten.

We use this solution for next generation antivirus and EDR.

Developers previously complained their resources required regular scanning on their system. This made their system and response time slow. This has since been improved using this solution. 

The most useful feature is that we do not need to install or keep signature files. Regular scanning that consumes a lot of computer resources is not needed.

Based on the documentation CrowdStrike provide, the solution provides a number one detection ratio which we like. 

We have used this solution for one year. 

This is a stable solution as it is cloud based. We have 3000 users making use of it. 

The support team responses are often a little bit slow. I would rate them a three out of five. 

We previously used Cisco AMP.

The initial setup is straightforward. I would rate it a five out of five. The deployment was a replacement project and it took three months.

We used a third party for installation. 

We don't need to maintain onsite servers and deep end user updates with the new vulnerabilities. Considering the required server hardware and maintenance workload, the ROI will be achieved in a year or one and a half years.

This solution is relatively expensive. 

I would advise others to first evaluate AV or EDR and then investigate the current endpoint protection solution that are already using in their organization. They should then check what kind of tools can be placed with CrowdStrike. 

I would rate this solution a nine out of ten. 

I use CrowdStrike Falcon for endpoint security and compliance auditing.

We use CrowdStrike Falcon for discovery when anything goes wrong because it gives us a full history of what's happening. It acts as a preventative model for inappropriate activity. Additionally, we use it for compliance reasons.

The most valuable feature of CrowdStrike Falcon is crowdsourcing intelligence.

The skillsets needed to run CrowdStrike Falcon are extensive if you want to get the most value out of the tool.

In a future release, the mobile space can use improvement. However, some of those constrained are by Apple and other platforms as to what they can do on the platform. Some of the limitations are industry-based.

I have been using CrowdStrike Falcon for approximately one year.

The stability of CrowdStrike Falcon is great, I have never had the slightest problems.

CrowdStrike Falcon is highly scalable.

CrowdStrike Falcon is implemented company-wide on every device.

I have approximately one hundred protected endpoints, but the number of users that log on to the tools is approximately four.

CrowdStrike Falcon needs to better its SE sales engineer team. The people didn't fully understand all the different parts of their solution. It's the endpoint protection and it is the essence of what we're trying to receive, they should know their solution very well.

I rate the support from CrowdStrike Falcon a three out of five.

I previously used an anti-virus solution, but it didn't do all the things I needed regarding endpoint protection. That's why I added the CrowdStrike Falcon piece to the puzzle. I still have the anti-virus running. I don't need it technically, but I still have it running.

The initial setup of CrowdStrike Falcon is in the medium range of difficulty. You will need a coach and be guided through it.

The time it took to do the full implementation from the beginning to end, from when the contract was turned on, and by the time I turned it on and had everything up was fairly fast because we piloted CrowdStrike Falcon at first. When I bought the solution, it was almost fully implemented. The full process took approximately two months.

I rate the ease of deployment for CrowdStrike Falcon a two out of five.

We had some coaching help from the vendor to do the implementation of the solution. We have three people that can manage this solution.

This is not a tool you buy because it gives a return on investment. It's a tool you buy because the cost of not having it is far greater than the cost of having it if you have a problem.

There are approximately a hundred different modules you have to purchase, depending on what you want to do. I have most of the modules. How it works is you buy the portfolio, you have to decide all the components you want in it, and then they price out a bundle for you. I have almost all of the package features in my bundle. You only need to pay for the modules you want.

The cost of CrowdStrike Falcon annually is approximately $10,000.

I rate the price of CrowdStrike Falcon a three out of five.

I studied the entire industry before choosing CrowdStrike Falcon. I evaluated many other solutions, such as Manage Engine, Malwarebytes, Checkpoint, McAfee, and Microsoft.

We choose CrowdStrike Falcon because it was fit for the purpose of our business. I needed a cloud solution and I needed it to be a SAS offering that was easy to use. It boiled down to features and fit for purpose, not features and functionality.

CrowdStrike Falcon platform was more robust. It was a true multi-tenant architecture, not a hosted instance. The crowdsourcing nature of CrowdStrike Falcon is a large benefit, all of the threat data is real-time and applied to you real-time from all around the world.

My advice to others is to take a serious look at CrowdStrike Falcon. It's a good solution.

I rate CrowdStrike Falcon an eight out of ten.

CrowdStrike Falcon is used for endpoint protection for businesses. It's used for identifying threats.

Most of the entry-level security provisions are based on identification, but CrowdStrike Falcon is a market changer because it does not need any kind of signature to identify or update threats.

All organizations face the big challenge of maintaining and updating their security processes. They need to do the update, but then it doesn't go beyond 90%, so CrowdStrike Falcon moved away from the update requirement, so there won't be a need to upgrade for certain types of technology, or for new technology. Not needing to update means the job of maintaining the updates will be taken off the plate of the IT department, which could mean big relief for the customers.

CrowdStrike Falcon is able to identify threats based on processes, rather than looking at signatures and this is what I like about this solution.

I like that it's easy to use, as expected from any cloud solution. CrowdStrike Falcon is an intelligent solution. It's as good as the top solution in the market.

We haven't seen anybody complaining about CrowdStrike Falcon, and we haven't had any customer using this solution who had been attacked by ransomware, so this is proof of how good this solution is.

Setting up and installing CrowdStrike Falcon is not easy, so an area for improvement is for that process to be simplified.

We've been using CrowdStrike Falcon for two years.

I find CrowdStrike Falcon a stable solution.

Installing this solution was not easy. One challenge from the installation is that you always have to replace something, e.g. your Crowdstrike password, macros, etc., before you're able to complete the setup.

We are not carrying CrowdStrike Falcon Complete because it's a managed service, so customers have not really gotten to that level. What we're working with is CrowdStrike Falcon.

Deployment of this solution took us three to five days. We have 2,000 users of CrowdStrike Falcon, and we have 110 different locations across India and some other parts of the world. We have people who manage this solution, but it doesn't require much managing, because the only challenge is removing the old solution, then replacing it with the new one.

I'm recommending CrowdStrike Falcon to other people who are looking into using it, because it's a good solution.

I'm rating CrowdStrike Falcon an eight out of ten.

CrowdStrike is a malware protection solution that is deployed on a private cloud across all areas of our organization. We have deployed the solution to 10,000 users. Roles-based it's the security team. 

We recently upgraded to a new feature that is set to roll out. CrowdStrike is a requirement, it's our standard. If you have a new OS deployed or a new server deployed, this is a required component. It has been automated as we grow and as we add more systems.

CrowdStrike allows us to sleep better at night.

I value the overall behavior analysis of CrowdStrike. The engine of this product is what drew us to this solution.

This solution lacks basic functionality, such as being able to perform on-demand scanning. This presents a challenge when it comes to the payment card industry, PCI which has that as built-in requirements for the PCI DSS standard.

I would also like to see the endpoint firewall component produce some level of logging and feedback. 

I have been using CrowdStrike Falcon for three years.

CrowdStrike is very stable, we've had very few technical issues. The false positive rate is average. It has been very easy to manage and to determine where issues are.

This solution is very scalable. It is easy to roll out more agents and is fairly automated. We have it deployed in multiple environments such as hybrid versus cloud versus private. 

We have had very positive interactions with not only our manage service provider, but the vendor directly. They've offered good support when we've had some questions and concerns. Their documentation is fairly extensive.

We follow trends to make sure we have the best product for our organizations. The one we were using fell behind a bit. We wanted something that was completely cloud-based so that the infrastructure wasn't on-prem and we wouldn't be required to manage the upgrades of servers and applications. 

The initial setup was moderate. There is a lot to think about and a lot to plan out, however once that is done the actual deployment is straightforward. We used a tiered deployment, deploying the product in a learning mode or logging mode only. We also did a tiered deployment by division and then enabled features by division to make sure that if there was an impact, we could at least contain it to one area and revert back as quickly as possible.

We deployed with an integrator. They were very knowledgeable and knew what they were doing. They involved the vendor when required. We use half of an FTE to maintain the solution. We also have a managed service provided that also integrated the log files from this product into our SIM. We are pointing all the logs to a log reporting utility that allows us to react to alerts. 

Because we are information security, we come with a price tag, unfortunately. When we look at it as a whole, we are able to sleep at night, we have a good solution and it is protecting us from the zero-days and the latest malware. I don't know what you put the cost of breach prevention at.  We feel we are using a product that is at the top of the industry. We are doing as much as we can to protect our organization, so there is the return on investment that way.

We pay yearly for the solution. It makes it easier for budgeting purposes. We did incur additional costs when we implemented their firewall solution, calling it the endpoint firewall. 

We're constantly looking for other options the industry's top solutions and where the industry is going next. In cybersecurity, we ensure we are protected today but also make sure that we are thinking towards the future and analyzing other solutions to see if they are better, or potentially better in the future.

If you are looking at CrowdStrike, plan appropriately. Make sure you have planned it out and do your testing. We found that it was legacy-friendly. We have a lot of legacy applications and we were concerned about that. We ran into some minor issues but we did find that it was friendly, however, there were some newer applications that the product did not interact with as well as we expected. They were easy fixes, but you should do your due diligence so you run into fewer surprises.

I would rate CrowdStrike a 9 out of 10.