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Younghoon-Youn - PeerSpot reviewer
Director of Security Solution Business at a wholesaler/distributor with 1-10 employees
Real User
May 28, 2022
SaaS security solution that is efficient in running antivirus processes using little storage
Pros and Cons
  • "The most useful feature is that we do not need to install or keep signature files. Regular scanning that consumes a lot of computer resources is not needed."
  • "We don't need to maintain onsite servers and deep end user updates with the new vulnerabilities."
  • "This solution is relatively expensive."

What is our primary use case?

We use this solution for next generation antivirus and EDR.

How has it helped my organization?

Developers previously complained their resources required regular scanning on their system. This made their system and response time slow. This has since been improved using this solution. 

What is most valuable?

The most useful feature is that we do not need to install or keep signature files. Regular scanning that consumes a lot of computer resources is not needed.

Based on the documentation CrowdStrike provide, the solution provides a number one detection ratio which we like. 

For how long have I used the solution?

We have used this solution for one year. 

Buyer's Guide
CrowdStrike Falcon
September 2026
Learn what your peers think about CrowdStrike Falcon. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
912,517 professionals have used our research since 2012.

What do I think about the stability of the solution?

This is a stable solution as it is cloud based. We have 3000 users making use of it. 

How are customer service and support?

The support team responses are often a little bit slow. I would rate them a three out of five. 

Which solution did I use previously and why did I switch?

We previously used Cisco AMP.

How was the initial setup?

The initial setup is straightforward. I would rate it a five out of five. The deployment was a replacement project and it took three months.

What about the implementation team?

We used a third party for installation. 

What was our ROI?

We don't need to maintain onsite servers and deep end user updates with the new vulnerabilities. Considering the required server hardware and maintenance workload, the ROI will be achieved in a year or one and a half years.

What's my experience with pricing, setup cost, and licensing?

This solution is relatively expensive. 

What other advice do I have?

I would advise others to first evaluate AV or EDR and then investigate the current endpoint protection solution that are already using in their organization. They should then check what kind of tools can be placed with CrowdStrike. 

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Customer but recently joined partnership programme
PeerSpot user
reviewer1019481 - PeerSpot reviewer
Specialist, Lead Desktop Support at a energy/utilities company with 5,001-10,000 employees
Real User
May 24, 2022
Exelland support, highly scalable, and hassle free
Pros and Cons
  • "CrowdStrike Falcon's most valuable feature is the fact that it's not getting in the way of our workforce and their workflow."
  • "The overall cost of CrowdStrike Falcon could be reduced."
  • "The price of CrowdStrike Falcon is expensive."

What is our primary use case?

We use CrowdStrike Falcon for endpoint protection.

How has it helped my organization?

CrowdStrike Falcon has helped our organization because it is transparent to the user base.

What is most valuable?

CrowdStrike Falcon's most valuable feature is the fact that it's not getting in the way of our workforce and their workflow.

What needs improvement?

The overall cost of CrowdStrike Falcon could be reduced.

For how long have I used the solution?

I have used CrowdStrike Falcon within the last 12 months.

What do I think about the stability of the solution?

CrowdStrike Falcon is stable.

What do I think about the scalability of the solution?

The scalability of CrowdStrike Falcon is very high. It is scaled across all of our systems without any problem.

We have approximately 1,000 people using this solution across the USA. We have plans to continue our user base and any additional endpoints will have CrowdStrike Falcon on them.

How are customer service and support?

I rate the technical support from CrowdStrike Falcon a five out of five.

Which solution did I use previously and why did I switch?

We previously used another solution and we switched to CrowdStrike Falcon because it was superior.

How was the initial setup?

The initial setup of CrowdStrike Falcon is straightforward.

What was our ROI?

I have not seen a return on investment from using CrowdStrike Falcon, but others in my company have. 

What's my experience with pricing, setup cost, and licensing?

The price of CrowdStrike Falcon is expensive.

What other advice do I have?

My advice to others is that CrowdStrike Falcon is certainly a workable solution. It does what it needs to do. Whenever I say that our company is using CrowdStrike Falcon people's impressions is that it is an expensive solution."

I rate CrowdStrike Falcon a ten out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
CrowdStrike Falcon
September 2026
Learn what your peers think about CrowdStrike Falcon. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
912,517 professionals have used our research since 2012.
Park Armstrong - PeerSpot reviewer
Chief Technical and Solution Architect at Vertigo Inc.
Real User
May 21, 2022
Beneficial crowdsourcing intelligence, robust, and useful multi-tenant architecture
Pros and Cons
  • "The most valuable feature of CrowdStrike Falcon is crowdsourcing intelligence."
  • "We use CrowdStrike Falcon for discovery when anything goes wrong because it gives us a full history of what's happening."
  • "The skillsets needed to run CrowdStrike Falcon are extensive if you want to get the most value out of the tool."

What is our primary use case?

I use CrowdStrike Falcon for endpoint security and compliance auditing.

How has it helped my organization?

We use CrowdStrike Falcon for discovery when anything goes wrong because it gives us a full history of what's happening. It acts as a preventative model for inappropriate activity. Additionally, we use it for compliance reasons.

What is most valuable?

The most valuable feature of CrowdStrike Falcon is crowdsourcing intelligence.

What needs improvement?

The skillsets needed to run CrowdStrike Falcon are extensive if you want to get the most value out of the tool.

In a future release, the mobile space can use improvement. However, some of those constrained are by Apple and other platforms as to what they can do on the platform. Some of the limitations are industry-based.

For how long have I used the solution?

I have been using CrowdStrike Falcon for approximately one year.

What do I think about the stability of the solution?

The stability of CrowdStrike Falcon is great, I have never had the slightest problems.

What do I think about the scalability of the solution?

CrowdStrike Falcon is highly scalable.

CrowdStrike Falcon is implemented company-wide on every device.

I have approximately one hundred protected endpoints, but the number of users that log on to the tools is approximately four.

How are customer service and support?

CrowdStrike Falcon needs to better its SE sales engineer team. The people didn't fully understand all the different parts of their solution. It's the endpoint protection and it is the essence of what we're trying to receive, they should know their solution very well.

I rate the support from CrowdStrike Falcon a three out of five.

Which solution did I use previously and why did I switch?

I previously used an anti-virus solution, but it didn't do all the things I needed regarding endpoint protection. That's why I added the CrowdStrike Falcon piece to the puzzle. I still have the anti-virus running. I don't need it technically, but I still have it running.

How was the initial setup?

The initial setup of CrowdStrike Falcon is in the medium range of difficulty. You will need a coach and be guided through it.

The time it took to do the full implementation from the beginning to end, from when the contract was turned on, and by the time I turned it on and had everything up was fairly fast because we piloted CrowdStrike Falcon at first. When I bought the solution, it was almost fully implemented. The full process took approximately two months.

I rate the ease of deployment for CrowdStrike Falcon a two out of five.

What about the implementation team?

We had some coaching help from the vendor to do the implementation of the solution. We have three people that can manage this solution.

What was our ROI?

This is not a tool you buy because it gives a return on investment. It's a tool you buy because the cost of not having it is far greater than the cost of having it if you have a problem.

What's my experience with pricing, setup cost, and licensing?

There are approximately a hundred different modules you have to purchase, depending on what you want to do. I have most of the modules. How it works is you buy the portfolio, you have to decide all the components you want in it, and then they price out a bundle for you. I have almost all of the package features in my bundle. You only need to pay for the modules you want.

The cost of CrowdStrike Falcon annually is approximately $10,000.

I rate the price of CrowdStrike Falcon a three out of five.

Which other solutions did I evaluate?

I studied the entire industry before choosing CrowdStrike Falcon. I evaluated many other solutions, such as Manage Engine, Malwarebytes, Checkpoint, McAfee, and Microsoft.

We choose CrowdStrike Falcon because it was fit for the purpose of our business. I needed a cloud solution and I needed it to be a SAS offering that was easy to use. It boiled down to features and fit for purpose, not features and functionality.

CrowdStrike Falcon platform was more robust. It was a true multi-tenant architecture, not a hosted instance. The crowdsourcing nature of CrowdStrike Falcon is a large benefit, all of the threat data is real-time and applied to you real-time from all around the world.

What other advice do I have?

My advice to others is to take a serious look at CrowdStrike Falcon. It's a good solution.

I rate CrowdStrike Falcon an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lead Engg. Information Assurance at ACPL Systems Pvt Ltd
Real User
Top 5Leaderboard
Apr 13, 2022
Simple initial setup, excellent support, and free upgrades
Pros and Cons
  • "One of the most valuable features of CrowdStrike Falcon is when there are upgrades there are no additional fees."
  • "My advice to others is this is a good solution that does not require a lot of attention."
  • "CrowdStrike Falcon could improve by adding manual scanning or serverless scanning. It is not available at this time."

What is our primary use case?

I am using CrowdStrike Falcon to protect my endpoints from new zero-day threats.

What is most valuable?

One of the most valuable features of CrowdStrike Falcon is when there are upgrades there are no additional fees.

What needs improvement?

CrowdStrike Falcon could improve by adding manual scanning or serverless scanning. It is not available at this time.

For how long have I used the solution?

I have been using CrowdStrike Falcon for two and a half years.

What do I think about the stability of the solution?

CrowdStrike Falcon is stable.

What do I think about the scalability of the solution?

CrowdStrike Falcon is scalable enough for our needs.

We have approximately 250 people using this solution in my organization.

How are customer service and support?

We have used the technical support for investigations, but not for installation or anything else.

I rate the support CrowdStrike Falcon a five out of five.

Which solution did I use previously and why did I switch?

I previously used McAfee but zero-day threats are not being protected. We evaluate CrowdStrike Falcon and when compared to McAfee, it was far better. 

How was the initial setup?

The initial setup of CrowdStrike Falcon is easy.

What about the implementation team?

Our administrator of this solution had to configure the policy for the best detection.

What's my experience with pricing, setup cost, and licensing?

There is no license required to use this solution.

What other advice do I have?

My advice to others is this is a good solution that does not require a lot of attention. You can install it and it runs silently in the background.

I rate CrowdStrike Falcon a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Divyang Pastagiya - PeerSpot reviewer
Principle Consultant at Infosec Ventures
Real User
Mar 31, 2022
Light on resources, good performance, and useful administrator functions
Pros and Cons
  • "CrowdStrike Falcon's most valuable features are the lightweight agent which has absolutely zero performance issues. There is no performance deterioration on the laptop on the network. It is a signature-less antivirus and anti-malware solution, it doesn't depend on signatures which better protects the systems."
  • "The technical support could improve because I am in India and the support I receive is from the UK or Australia. It is difficult to manage the time difference. The service could be faster. However, when we do have the support they are knowledgeable."

What is most valuable?

CrowdStrike Falcon's most valuable features are the lightweight agent which has absolutely zero performance issues. There is no performance deterioration on the laptop on the network. It is a signature-less antivirus and anti-malware solution, it doesn't depend on signatures which better protects the systems.

The solution comes with many competitive modules, such as the Discover Module. It is helpful to us with regard to the application search. For example, which users are using which application, what is the application involved in, how many administrators and local users are there, and do the users have administrator privileges. It can give us a lot of information. Additionally, it can inform us if the user's password has changed. The solution is very useful for administrators and is overall easy to use and manage.

For how long have I used the solution?

I have been using CrowdStrike Falcon for seven months.

What do I think about the stability of the solution?

CrowdStrike Falcon is a highly stable solution. We have not had any performance or compatibility problems.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 1,000 users using this solution in my organization. We plan to increase usage in the future.

How are customer service and support?

The technical support could improve because I am in India and the support I receive is from the UK or Australia. It is difficult to manage the time difference. The service could be faster. However, when we do have the support they are knowledgeable.

Which solution did I use previously and why did I switch?

We were previously using Symantec and we switched to CrowdStrike Falcon.

How was the initial setup?

The initial setup is straightforward. It took us approximately two weeks to implement.

What about the implementation team?

We have one person that does the implementation and support of CrowdStrike Falcon.

What's my experience with pricing, setup cost, and licensing?

The licensing model is straightforward. We choose the features we want and we then can download the package we want.

What other advice do I have?

I would highly recommend this solution to others.

I rate CrowdStrike Falcon a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business Development Manager - Security at a computer software company with 201-500 employees
Real User
Feb 7, 2022
Intelligent and easy to use endpoint protection and threat identification solution
Pros and Cons
  • "Easy to use, intelligent, and stable threat detection software."
  • "CrowdStrike Falcon is able to identify threats based on processes, rather than looking at signatures and this is what I like about this solution."
  • "The installation process for this software needs to be simplified."
  • "Setting up and installing CrowdStrike Falcon is not easy, so an area for improvement is for that process to be simplified."

What is our primary use case?

CrowdStrike Falcon is used for endpoint protection for businesses. It's used for identifying threats.

What is most valuable?

Most of the entry-level security provisions are based on identification, but CrowdStrike Falcon is a market changer because it does not need any kind of signature to identify or update threats.

All organizations face the big challenge of maintaining and updating their security processes. They need to do the update, but then it doesn't go beyond 90%, so CrowdStrike Falcon moved away from the update requirement, so there won't be a need to upgrade for certain types of technology, or for new technology. Not needing to update means the job of maintaining the updates will be taken off the plate of the IT department, which could mean big relief for the customers.

CrowdStrike Falcon is able to identify threats based on processes, rather than looking at signatures and this is what I like about this solution.

I like that it's easy to use, as expected from any cloud solution. CrowdStrike Falcon is an intelligent solution. It's as good as the top solution in the market.

We haven't seen anybody complaining about CrowdStrike Falcon, and we haven't had any customer using this solution who had been attacked by ransomware, so this is proof of how good this solution is.

What needs improvement?

Setting up and installing CrowdStrike Falcon is not easy, so an area for improvement is for that process to be simplified.

For how long have I used the solution?

We've been using CrowdStrike Falcon for two years.

What do I think about the stability of the solution?

I find CrowdStrike Falcon a stable solution.

How was the initial setup?

Installing this solution was not easy. One challenge from the installation is that you always have to replace something, e.g. your Crowdstrike password, macros, etc., before you're able to complete the setup.

What other advice do I have?

We are not carrying CrowdStrike Falcon Complete because it's a managed service, so customers have not really gotten to that level. What we're working with is CrowdStrike Falcon.

Deployment of this solution took us three to five days. We have 2,000 users of CrowdStrike Falcon, and we have 110 different locations across India and some other parts of the world. We have people who manage this solution, but it doesn't require much managing, because the only challenge is removing the old solution, then replacing it with the new one.

I'm recommending CrowdStrike Falcon to other people who are looking into using it, because it's a good solution.

I'm rating CrowdStrike Falcon an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1078392 - PeerSpot reviewer
Security Systems Analyst at a retailer with 5,001-10,000 employees
Real User
Jan 23, 2022
Allows us to sleep better at night
Pros and Cons
  • "I value the overall behavior analysis of CrowdStrike. The engine of this product is what drew us to this solution."
  • "We feel we are using a product that is at the top of the industry."
  • "I would also like to see the endpoint firewall component produce some level of logging and feedback."
  • "This solution lacks basic functionality, such as being able to perform on-demand scanning."

What is our primary use case?

CrowdStrike is a malware protection solution that is deployed on a private cloud across all areas of our organization. We have deployed the solution to 10,000 users. Roles-based it's the security team. 

We recently upgraded to a new feature that is set to roll out. CrowdStrike is a requirement, it's our standard. If you have a new OS deployed or a new server deployed, this is a required component. It has been automated as we grow and as we add more systems.

How has it helped my organization?

CrowdStrike allows us to sleep better at night.

What is most valuable?

I value the overall behavior analysis of CrowdStrike. The engine of this product is what drew us to this solution.

What needs improvement?

This solution lacks basic functionality, such as being able to perform on-demand scanning. This presents a challenge when it comes to the payment card industry, PCI which has that as built-in requirements for the PCI DSS standard.

I would also like to see the endpoint firewall component produce some level of logging and feedback. 

For how long have I used the solution?

I have been using CrowdStrike Falcon for three years.

What do I think about the stability of the solution?

CrowdStrike is very stable, we've had very few technical issues. The false positive rate is average. It has been very easy to manage and to determine where issues are.

What do I think about the scalability of the solution?

This solution is very scalable. It is easy to roll out more agents and is fairly automated. We have it deployed in multiple environments such as hybrid versus cloud versus private. 

How are customer service and support?

We have had very positive interactions with not only our manage service provider, but the vendor directly. They've offered good support when we've had some questions and concerns. Their documentation is fairly extensive.

Which solution did I use previously and why did I switch?

We follow trends to make sure we have the best product for our organizations. The one we were using fell behind a bit. We wanted something that was completely cloud-based so that the infrastructure wasn't on-prem and we wouldn't be required to manage the upgrades of servers and applications. 

How was the initial setup?

The initial setup was moderate. There is a lot to think about and a lot to plan out, however once that is done the actual deployment is straightforward. We used a tiered deployment, deploying the product in a learning mode or logging mode only. We also did a tiered deployment by division and then enabled features by division to make sure that if there was an impact, we could at least contain it to one area and revert back as quickly as possible.

What about the implementation team?

We deployed with an integrator. They were very knowledgeable and knew what they were doing. They involved the vendor when required. We use half of an FTE to maintain the solution. We also have a managed service provided that also integrated the log files from this product into our SIM. We are pointing all the logs to a log reporting utility that allows us to react to alerts. 

What was our ROI?

Because we are information security, we come with a price tag, unfortunately. When we look at it as a whole, we are able to sleep at night, we have a good solution and it is protecting us from the zero-days and the latest malware. I don't know what you put the cost of breach prevention at.  We feel we are using a product that is at the top of the industry. We are doing as much as we can to protect our organization, so there is the return on investment that way.

What's my experience with pricing, setup cost, and licensing?

We pay yearly for the solution. It makes it easier for budgeting purposes. We did incur additional costs when we implemented their firewall solution, calling it the endpoint firewall. 

Which other solutions did I evaluate?

We're constantly looking for other options the industry's top solutions and where the industry is going next. In cybersecurity, we ensure we are protected today but also make sure that we are thinking towards the future and analyzing other solutions to see if they are better, or potentially better in the future.

What other advice do I have?

If you are looking at CrowdStrike, plan appropriately. Make sure you have planned it out and do your testing. We found that it was legacy-friendly. We have a lot of legacy applications and we were concerned about that. We ran into some minor issues but we did find that it was friendly, however, there were some newer applications that the product did not interact with as well as we expected. They were easy fixes, but you should do your due diligence so you run into fewer surprises.

I would rate CrowdStrike a 9 out of 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1055580 - PeerSpot reviewer
President and CEO at a tech services company with 51-200 employees
Real User
Jan 10, 2022
Straightforward to set up with excellent detection and response capabilities
Pros and Cons
  • "Scalability hasn't been an issue for us."
  • "The detection and response have been excellent overall."
  • "The price is too high."
  • "The product is quite expensive."

What is our primary use case?

We primarily use the solution for our Windows and Macs.

What is most valuable?

The detection and response have been excellent overall. We've had no ransomware attacks. 

We found the initial setup to be straightforward. 

The solution is stable. 

Scalability hasn't been an issue for us.

What needs improvement?

The price is too high.

For how long have I used the solution?

I've been using the solution for three years now. 

What do I think about the stability of the solution?

The stability has been fantastic. We have never had an outage. There are no bugs or glitches. The performance is great.

What do I think about the scalability of the solution?

As we are a smaller organization, scalability hasn't been an issue. It's been very good so far. 

We have about 120 users and they include technical people, salespeople, project managers, and developers.

This solution is being widely used in our organization as it is mandatory. All of our users need to have it. 

How are customer service and support?

The product works really well. We very rarely had to reach out to technical support. When we reached out to them, they've been pretty good.

Which solution did I use previously and why did I switch?

We were in the old McAfee EPO and with all the ransomware and all that stuff hitting us, we found that McAfee wasn't really cutting it. That's why we switched.

How was the initial setup?

The initial setup is simple. It's not overly complex or difficult. 

For us, the deployment took a couple of weeks and we were good to go.

You need very few staff members for deployment and maintenance. 

What about the implementation team?

We did not use an integrator, consultant, or reseller to help us with the implementation. We were able to handle it ourselves.

What was our ROI?

There's not really an ROI. The ROI is that we haven't been hit by ransomware.

What's my experience with pricing, setup cost, and licensing?

The product is quite expensive. It's higher than the competition in general in terms of cost. 

We pay a yearly licensing fee.

They also offer what they call the Falcon Complete, which was a complete managed service, which we chose not to go with. We measured it ourselves.

Which other solutions did I evaluate?

We looked at Carbon Black, Cybereason, and Microsoft Defender ATP. We chose CrowdStrike, as it's always easy to use. It was the most mature product as well. We liked what Gartner had to say about CrowdStrike.

What other advice do I have?

We're a managed security services provider.

I can't speak to the exact version of the solution we're using at this time. 

I would advise users to just follow the advice of CrowdStrike. They have some very good manuals and YouTube videos and stuff of that. It's a complex piece of software, however, you need to work very well and make sure your implementation is correct.

I'd rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1405356 - PeerSpot reviewer
Consultant at a computer software company with 51-200 employees
MSP
Jan 6, 2022
Brilliant performance, useful for stopping data breaches, and scalable as per your needs
Pros and Cons
  • "I like the Overwatch feature the most."
  • "It is very useful for endpoint protection and stopping data breaches, and that's its real strength."
  • "On the firewall management side, there should be more granularity. There should also be more granularity for device control. Everything else is brilliant."

What is our primary use case?

It is used for stopping data breaches. 

It is totally on the cloud. It cannot be deployed on-prem. They don't have any on-prem options.

How has it helped my organization?

It is very useful for endpoint protection and stopping data breaches. That's its real strength.

What is most valuable?

I like the Overwatch feature the most. 

Its performance is brilliant. It is a good, lightweight agent. I've seen it do really good things on the endpoints, and there is no problem with its performance.

What needs improvement?

On the firewall management side, there should be more granularity. There should also be more granularity for device control. Everything else is brilliant.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is the most scalable solution among all solutions that I've seen so far. Because it's cloud-based, it's really quick to roll out to 1,000, 10,000, or 100,000 endpoints. You can scale it depending on how many endpoints you've got. It is a good solution.

We have about 10 customers who use this solution.

How are customer service and support?

My experience has been good so far.

How was the initial setup?

Its installation is quick and easy. I wouldn't change anything there. The duration depends on the number of endpoints to which you want to push it, but it is fast. I've seen them roll thousands in a matter of hours.

The number of people required for its deployment and maintenance depends on the package you take, but generally, it has a much lower requirement than any other endpoint protection solution.

What other advice do I have?

My advice is to go with a partner that has got experience. I would also advise seriously considering the Overwatch feature. 

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer928773 - PeerSpot reviewer
Head of IT Department at a pharma/biotech company with 10,001+ employees
Real User
Jan 6, 2022
Effective cyber attack prevention, light on resource, and great user expereince
Pros and Cons
  • "The most valuable feature is the machine learning that they use to check certain patterns in the endpoint devices. It checks the whole ecosystem or entire environment."
  • "I am very happy with CrowdStrike Falcon because it does not use a lot of resources in the endpoint, it's a lightweight solution."

    What is our primary use case?

    CrowdStrike Falcon is leading the market in EDR. They are the first that to have this kind of solution against malware. They have an advantage in respect to the rest of the competitors. They offer a certain amount to protect in case of malware or cyber-attacks. They have a policy or insurance connected to the service. That's the reason why we choose CrowdStrike over other solutions.

    What is most valuable?

    The most valuable feature is the machine learning that they use to check certain patterns in the endpoint devices. It checks the whole ecosystem or entire environment.

    I am very happy with CrowdStrike Falcon because it does not use a lot of resources in the endpoint, it's a lightweight solution. It provides good protection and it is very effective. Additionally, it is easy to integrate, has great features, good capabilities, and the users have a positive experience.

    For how long have I used the solution?

    I have been using CrowdStrike Falcon for approximately one year.

    What do I think about the stability of the solution?

    CrowdStrike Falcon is stable.

    What do I think about the scalability of the solution?

    I have found CrowdStrike Falcon to be scalable.

    How are customer service and support?

    I have not needed to use technical support.

    What's my experience with pricing, setup cost, and licensing?

    The cost of CrowdStrike Falcon could be reduced. It is quite expensive if you compare it to other solutions, such as Blue Coat, Symantec, McAfee, or Kaspersky.

    What other advice do I have?

    My advice to those wanting to use CrowdStrike Falcon is to try it out to see if it works well in their environment. I consider CrowdStrike Falcon is a very accurate solution. They are confident about the capabilities of their solutions because they offer money or payback if there is a high-impact cyber incident or cyberattack while using the solution.

    They need to have special consideration about the different plans and budgets that they need to get the solution that they want.

    I rate CrowdStrike Falcon a ten out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free CrowdStrike Falcon Report and get advice and tips from experienced pros sharing their opinions.
    Updated: September 2026
    Buyer's Guide
    Download our free CrowdStrike Falcon Report and get advice and tips from experienced pros sharing their opinions.