CrowdStrike Falcon Reviews

We use CrowdStrike for our endpoint security and we're about to tie it into vScaler. It's on every endpoint in the company and is used by everyone in the organization. It's anti-virus security software, so we'll continue to put it on every machine whether our company grows or shrinks.I'm the director of information technology in our company and we're a customer of CrowdStrike. 

We rely on our environmental security and we haven't had any infections so that's valuable for us. It means we haven't lost any time due to the system being down from ransomware or anything like that, so it's quite positive. 

Improvement could be made in the number of false positives we get, there are more than there needs to be. Typical Windows functions sometimes get stopped by CrowdStrike. In general, I'd rather err on the side of safety but some of these are really straightforward functions that should get through.

For the future, I think they need to keep building on their extensibility, the capability to be extended, so that it's not lost and we can utilize the knowledge that we're gaining from the endpoints. 

I've been using this solution for a little over a year. 

This is a stable solution, I'm unaware of any failures. 

Scalability is expensive but it works. We've installed it on more than 900 machines in the corporation and it covers every role from civil engineers, architects, HR people, office workers and the server. Maintenance takes the equivalent of one full-time position but it's a shared responsibility among the IT team. 

The technical support do a good job. 

The initial setup occurred before I began working here although I believe it is quite straightforward. The install process for machines is pretty good. If we want to de-install it's not so great, but overall it's tolerable.

I believe that we pay about US$ 65,000 annually which covers 900 machines in the company. There are no other costs but there are additional features that can be purchased but we haven't done that. 

CrowdStrike do their job well and can be compared to other solutions on the market such as SentinelOne and Huntress. They do need to be more extensible because right now they don't play well with others and it's a bit of a challenge on the management side.

I would rate this solution an eight out of 10. 

I use CrowdStrike Falcon for EDR and security purposes. Also, I am using file integrity monitoring, asset management, and patch management modules. Additionally, I'm also utilizing an identity protection module.

CrowdStrike Falcon needs to improve their host management system.

I have been using CrowdStrike Falcon for a year and a half. I am using the latest version. I am a partner of CrowdStrike.

The solution offers great stability. I have faced no issues with the tool.

There are 5,000 users using the solution.

I only contacted technical support to ask a few questions, and they helped me out.

The solution's initial setup process was easy. The deployment process took only 10 hours for 5,000 clients.

The tool is a little bit expensive compared to other products, but I think it's okay owing to its quality.

Protection has been good in the solution. I got only one false positive in a year and a half, which is great.

There is no suggestion to provide because it is easy to implement, and there are no exclusions or testing required. If you plan to try it, it should work well without any issues.

Overall, I rate the product a nine point seven out of ten.

We use Falcon to protect around 500 endpoints.

The detection is very effective.

I have been using Falcon for two years.

I'm happy with CrowdStrike technical support. I rate CrowdStrike support 10 out of 10. 

Positive

CrowdStrike is very easy to set up. We upgrade it once annually. 

We pay an annual license. CrowdStrike costs a little more than its competitors. However, it's the best solution available, so we are fine with the price.

I rate CrowdStrike Falcon 10 out of 10.

This is an EDR solution used for antivirus purposes. It is used for vulnerability assessments, security posture management and to safeguard a business from all kind of attacks.

This solution consistently releases improvements. They have communicated their next two years of development which is powerful and covers all of our needs.

This solution could be improved with greater scope for admins to make changes to the solution. Human input and intelligence has little value as the solution is built on artificial intelligence. 

I have used this solution for two years. 

This is a stable solution. 

This is a scalable solution. 

The customer service and support team are very good but it can be challenging to get hold of them.

Neutral

The initial setup is straightforward because it is a cloud only solution. 

This solution offers annual subscriptions. The pricing for this solution could be reduced.

The policies are very simple to create and offers very minimum options. Based on this, I would recommend those implementing this system make full use of all the features from the beginning. 

I would rate this solution a nine out of ten. 

CrowdStrike Falcon is an EDR and we use it to protect our developers. They have a lot of risks that come from cloud services, such as AWS.

Without CrowdStrike, our environment is risky for the developers. As it is now, we have not had any security issues for two years.

The CrowdStrike Falcon dashboard is good, and we haven't had any problems with it.

CrowdStrike should add support for ransomware protection.

Additional antivirus functionality should be included. However, this is not a big problem.

I have been working with CrowdStrike Falcon for approximately two years.

We have not faced any problems with the product.

We have support from the CrowdStrike team in Japan and we haven't had any problems with them.

We have installed CrowdStrike on both Mac and Windows PCs, and we haven't had any problem.

Our engineer was responsible for the installation.

I would rate this solution an eight out of ten.

I am using CrowdStrike Falcon for system security.

The most valuable feature of CrowdStrike Falcon is its accuracy. That's very important for me. False-positive are very bad for everyone. As we are a financial institution, it's even worse. I like Falcon because it's very accurate.

The integration is very good. We have had no problem integrating the on-premise version with the cloud. We have an environment on-premise and an environment in the cloud. The integration with CrowdStrike is really very easy.

CrowdStrike Falcon could improve if it became an XDR. When we look only to an end-point, we lost the context of the environment. I know it's another line of design of the product. However, if CrowdStrike becomes an XDR, it could be very good.

I have used CrowdStrike Falcon within the last 12 months.

CrowdStrike Falcon is very stable.

The scalability of CrowdStrike Falcon is very good.

We have approximately 700 users are using this solution in my organization. We plan to increase the usage of this solution. We are evaluating various aspects of the environment to see how it can extend our protection.

I have not contacted support. However, I do not have any bad reports about their performance.

I have not done the implementation myself. However, our technicians that did it had no problem, the process is straightforward.

My technicians did the implementation of CrowdStrike Falcon.

CrowdStrike Falcon is a very sophisticated solution. We are evaluating it further and more favorable results will come only with deeper study and evaluation.

I have never had any kind of problem with the solution.

I rate CrowdStrike Falcon a nine out of ten.

We use CrowdStrike Falcon to secure the endpoints and servers that we have on-premise.

The detection is very reliable. Also, OverWatch is a great feature.

The reporting part is basic. It's not that intuitive and you cannot go further backward in terms of historical information.

The Integration with tools, SOC tools, could be better. 

I have been using CrowdStrike Falcon for two years, more or less.

The stability is good, it's compatible with most of our platform. The agent upgrade could be better, but it's more or less aligned with the platforms. We also use Mac OS on some endpoints. Mac is not always the reflection of the agent that is the latest.

We haven't experienced any issues relating to scalability.

Their customer support is good. I've always gotten the answers that I needed timely and with the content I needed.

The initial setup was a bit complex, but that was due to our environment. In the beginning, we used the outdated VDI infrastructure of Citrix, but we have since evolved along the way and now it's straightforward; however, in the beginning, it was a bit difficult to get the CDI working properly, deploying the agents. 

Deployment time varies, but for most endpoints, it only takes a few minutes.

The price is too high. When we are reaching a new renewal, management always asks what's going on in the market.

For the purpose of starting, yes, it's a very good solution, but you need to take two things into consideration: proper alignment with the infrastructure and the price. The price negatively affects the adoption of this solution.

On a scale from one to ten, I would give this solution a rating of eight — because of the price and reporting.

The primary use case of this solution is as endpoint detection and response.

At this point what is most valuable is the interface, which is easy to navigate.

In the six months that I have been using CrowdStrike, it has not been able to detect anything. We have been using Trend Micro and it has detected some malicious activities.

We have CrowdStrike conduct some inner forensic investigations in hopes that it will be more advanced and detect things that may have been missed by Trend Micro.

It would be helpful to have some prebuilt search queries based on the top ten queries in the industry for detection.

I have been using CrowdStrike for six months.

It's a SaaS-based solution that maintains itself. It updates automatically so that we are always using the latest version.

It is not like an on-premises solution where you maintain and upgrade the version to get the newest release. It's a cloud service that is maintained by the vendor.

From my understanding, CrowdStrike is scalable as it's a cloud solution. 

This is not an area that we have fully explored as we have less than 20 end-points.

There has not been any contact with technical support or community support. I have been able to do what I needed through the documentation provided.

We are currently using CrowdStrike, and also running another AV because CrowdStike is not detecting any malicious activities and the other AV is. We are giving it some more time to see if anything happens.

We decided to start using CrowdStrike for our external facing servers because it is the market leader in EDRs. While Trend Micro has an EDR, they call it XPR it is still new to the market.

The initial setup is straightforward, it is easy to install and only took a few minutes.

We have deployed it on our external facing servers.

The pricing could be reduced. If it was more reasonable that would be great.

I would rate this solution a seven out of ten.