CrowdStrike Falcon Reviews

We primarily use CrowdStrike Falcon for malware detection, endpoints, and application behavior detection. The company has different teams, but our team handles the Windows and Mac hosts.

Overall, what I found most valuable in CrowdStrike Falcon is its good mechanism. It also has a good reporting feature. CrowdStrike Falcon is an invaluable tool because, through it, you can take quick action, for example, when an OS is missing specific patches.

Dashboard creation is one of the areas for improvement in CrowdStrike Falcon. Sometimes, management asks for a custom dashboard, so my team has to collect data from CrowdStrike Falcon, integrate that in Splunk, then create the dashboard in Splunk. The Splunk dashboard is more elaborate, so the CrowdStrike Falcon dashboard needs improvement.

Another area for improvement in the tool is the malware detection report, as it needs to be more detailed and include some graphics so that if you want to present that data in a nutshell, it's easier to do. For example, the report should consist of some graphical representation that shows a month's worth of data.

In terms of an additional feature I'd like CrowdStrike Falcon to have, it's the device posture assessment feature that detects the device posture within the network. Whichever device connects to the corporate network, my company should be able to analyze the device posture. Then there should be communication with the network, which means that as soon as a device connects, CrowdStrike Falcon can assess the device posture, detect its corporate asset, and decide whether it should be allowed on the network.

I've been using CrowdStrike Falcon since January or February, so it's been eleven months, but my company used it even before I joined the organization.

Overall, CrowdStrike Falcon is a stable product. My company is satisfied with its stability.

Per my experience, CrowdStrike Falcon is scalable.

The CrowdStrike Falcon technical support is good because it's responsive, and the team reverts to you within a reasonable timeframe and in an excellent manner, which is essential for support. However, my team didn't have many cases because CrowdStrike Falcon doesn't require much support.

My company also took product training and implemented the learnings within the environment. CrowdStrike Falcon is effective and gives the required throughput and output, so in the last ten or eleven months, support cases have been very low, but whenever an issue is raised, the level of support has been excellent.

The company previously used Kaspersky, but CrowdStrike Falcon was far better. I heard that there was some attack, and Kaspersky couldn't handle that. CrowdStrike Falcon, on the other hand, offers excellent protection even from multiple malware attacks, and it has a good application behavior analysis feature.

My company did extensive penetration testing on CrowdStrike Falcon, which had good or far better results than Kaspersky. The company had a bad experience with Kaspersky.

The initial setup for CrowdStrike Falcon is moderate in terms of difficulty, so it's not very easy, but it's not complex as well.

How long the setup takes depends on how you want to deploy CrowdStrike Falcon, but at the moment, it doesn't take much time for my company. It's quicker, but any company implementing CrowdStrike Falcon for the first time may need some good training or some hands-on experience. Otherwise, compared to other products, I would say CrowdStrike Falcon is better, implementation-wise.

As I'm part of the technical team, not the budgeting team, I don't have information on CrowdStrike Falcon pricing.

My company uses multiple products related to cybersecurity, for example, Netskope. For endpoint security, my company uses Microsoft Defender ATP and Endgame. My company is also working with CrowdStrike Falcon. For vulnerability management, my company uses Qualys, in particular for the AWS environment.

I don't remember the exact version of CrowdStrike Falcon I'm using, but I know that the tool is on Windows, Mac, and some AWS environments within the company.

Within the company, the total number of endpoints is around seven hundred. Two admins handle the endpoints for CrowdStrike Falcon.

My advice for anyone looking to implement CrowdStrike Falcon is to go for it, especially if you want to add value to your cybersecurity, specifically endpoint protection and application behavior analysis. CrowdStrike Falcon has reliable results, so I prefer it over other tools.

My rating for CrowdStrike Falcon is nine out of ten.

My company is a customer, and not a partner of CrowdStrike Falcon.

We use Falcon to protect around 500 endpoints.

The detection is very effective.

I have been using Falcon for two years.

I'm happy with CrowdStrike technical support. I rate CrowdStrike support 10 out of 10. 

Positive

CrowdStrike is very easy to set up. We upgrade it once annually. 

We pay an annual license. CrowdStrike costs a little more than its competitors. However, it's the best solution available, so we are fine with the price.

I rate CrowdStrike Falcon 10 out of 10.

This is an EDR solution used for antivirus purposes. It is used for vulnerability assessments, security posture management and to safeguard a business from all kind of attacks.

This solution consistently releases improvements. They have communicated their next two years of development which is powerful and covers all of our needs.

This solution could be improved with greater scope for admins to make changes to the solution. Human input and intelligence has little value as the solution is built on artificial intelligence. 

I have used this solution for two years. 

This is a stable solution. 

This is a scalable solution. 

The customer service and support team are very good but it can be challenging to get hold of them.

Neutral

The initial setup is straightforward because it is a cloud only solution. 

This solution offers annual subscriptions. The pricing for this solution could be reduced.

The policies are very simple to create and offers very minimum options. Based on this, I would recommend those implementing this system make full use of all the features from the beginning. 

I would rate this solution a nine out of ten. 

CrowdStrike Falcon is an EDR and we use it to protect our developers. They have a lot of risks that come from cloud services, such as AWS.

Without CrowdStrike, our environment is risky for the developers. As it is now, we have not had any security issues for two years.

The CrowdStrike Falcon dashboard is good, and we haven't had any problems with it.

CrowdStrike should add support for ransomware protection.

Additional antivirus functionality should be included. However, this is not a big problem.

I have been working with CrowdStrike Falcon for approximately two years.

We have not faced any problems with the product.

We have support from the CrowdStrike team in Japan and we haven't had any problems with them.

We have installed CrowdStrike on both Mac and Windows PCs, and we haven't had any problem.

Our engineer was responsible for the installation.

I would rate this solution an eight out of ten.

We use CrowdStrike Falcon on all our devices, server, and workstations for security.

Cyberattack detection is very good. We use it for detecting different vulnerabilities, such as ransomware, virus, and malware. It is a good product today when compared to Symantec that we used previously.

The management of the solution could improve.

I have been using CrowdStrike Falcon for approximately two years.

CrowdStrike Falcon is a new product and it is too soon to give a full report on the stability. We receive updates all time, and it has been more frequent than other solutions, such as Symantec. However, it has been somewhat stable and in a few months, I expect it to be even better.

The solution is in the cloud and this allows for the scalability to be very good.

We use this solution worldwide and we have approximately 80,000 people using it.

The technical support is good, they are available for our needs.

We previously used Symantec and we found the detection better with CrowdStrike Falcon.

The installation of the solution is complex, it is not easy.

There is an annual license required to use this solution. 

I rate CrowdStrike Falcon an eight out of ten.

I am using CrowdStrike Falcon for system security.

The most valuable feature of CrowdStrike Falcon is its accuracy. That's very important for me. False-positive are very bad for everyone. As we are a financial institution, it's even worse. I like Falcon because it's very accurate.

The integration is very good. We have had no problem integrating the on-premise version with the cloud. We have an environment on-premise and an environment in the cloud. The integration with CrowdStrike is really very easy.

CrowdStrike Falcon could improve if it became an XDR. When we look only to an end-point, we lost the context of the environment. I know it's another line of design of the product. However, if CrowdStrike becomes an XDR, it could be very good.

I have used CrowdStrike Falcon within the last 12 months.

CrowdStrike Falcon is very stable.

The scalability of CrowdStrike Falcon is very good.

We have approximately 700 users are using this solution in my organization. We plan to increase the usage of this solution. We are evaluating various aspects of the environment to see how it can extend our protection.

I have not contacted support. However, I do not have any bad reports about their performance.

I have not done the implementation myself. However, our technicians that did it had no problem, the process is straightforward.

My technicians did the implementation of CrowdStrike Falcon.

CrowdStrike Falcon is a very sophisticated solution. We are evaluating it further and more favorable results will come only with deeper study and evaluation.

I have never had any kind of problem with the solution.

I rate CrowdStrike Falcon a nine out of ten.

Our primary use case is for endpoint protection.

When we have detections, I get insight into the top-down view of where it thinks it saw the problem and what triggered the detection. This allows us to have insight into what it thinks it is compared to what could have we have really been doing.

It seems to do a pretty good job of protecting the host. Gives good insights when it has a detection. It's pretty incredible.

I have been using CrowdStrike Falcon for six months.

So far, it's been 100% stable. Besides the very lightweight agent, it's all Cloud-based, so I haven't had any downtime.

Scalability is super easy. The deployment was easy. It's all price based. Money is the biggest challenge, not deploying it. It requires one system engineer. 

We have around 400 users. There are five of us who manage it, including the help desk, system engineers, and the director.

We haven't needed to contact support yet. 

We previously used Cylance. We switched because they weren't innovative. It was the same product that we bought three years ago. They were a great product and they had a job and they did it well. They just didn't ever innovate and they never improved. It's the same products we bought for the same three years. CrowdStrike was more innovative and it seemed to be a better long-term product. They seem to be improving constantly.

The initial setup was very easy. The deployment took about 60 days. We had a few methods of deployment. We did a push method. We had an agent tell all the machines that we were able to script it and push the apps to that.

We used the project management of CrowdStrike's themselves for the deployment. They were really good. 

We haven't had any outages based on malware or ransomware. I can't put numbers to it, but not having that kind of an outbreak definitely has an ROI attached to it.

We looked at a few other solutions but the main competitor was Carbon Black. 

I would rate it an eight out of ten. It does what it needs to do but there's always room for improvement. 

We use CrowdStrike Falcon to secure the endpoints and servers that we have on-premise.

The detection is very reliable. Also, OverWatch is a great feature.

The reporting part is basic. It's not that intuitive and you cannot go further backward in terms of historical information.

The Integration with tools, SOC tools, could be better. 

I have been using CrowdStrike Falcon for two years, more or less.

The stability is good, it's compatible with most of our platform. The agent upgrade could be better, but it's more or less aligned with the platforms. We also use Mac OS on some endpoints. Mac is not always the reflection of the agent that is the latest.

We haven't experienced any issues relating to scalability.

Their customer support is good. I've always gotten the answers that I needed timely and with the content I needed.

The initial setup was a bit complex, but that was due to our environment. In the beginning, we used the outdated VDI infrastructure of Citrix, but we have since evolved along the way and now it's straightforward; however, in the beginning, it was a bit difficult to get the CDI working properly, deploying the agents. 

Deployment time varies, but for most endpoints, it only takes a few minutes.

The price is too high. When we are reaching a new renewal, management always asks what's going on in the market.

For the purpose of starting, yes, it's a very good solution, but you need to take two things into consideration: proper alignment with the infrastructure and the price. The price negatively affects the adoption of this solution.

On a scale from one to ten, I would give this solution a rating of eight — because of the price and reporting.