My main use case for Conga Contract Lifecycle Management (CLM) is that we are using it as a CPQ project. In our organization, we are using Conga CPQ as well as Conga Contract Lifecycle Management (CLM). Conga Contract Lifecycle Management (CLM) is used for the agreement life cycle and for generating the contracts and creating agreements and asset line items.
The best features Conga Contract Lifecycle Management (CLM) offers include template generation and contract creation. In this contract, the agreement line items are created which can be captured for generating revenue. The templates which we design for the contract life cycle are very helpful, and you can customize those to a very large extent.
Conga Contract Lifecycle Management (CLM) has positively impacted my organization by automating contract generation. The legal process is very much optimized because of Conga Contract Lifecycle Management (CLM). The whole process is completed, and because of this, revenue is generated as a sales cycle; without CPQ and without Conga Contract Lifecycle Management (CLM), it is not possible.
When I say the legal process is optimized, the timing is reduced for the legal process. For example, if someone is trying to manually create those processes, it will take several days. However, because of introducing Conga Contract Lifecycle Management (CLM) and creating the agreement generation with templates, the whole life cycle can be done in less than one day.
Regarding the features, I think that in Conga Contract Lifecycle Management (CLM) features, we get less content online as it is a managed package. If the content and customization feature-wise are available more extensively, that would be beneficial.
Conga Contract Lifecycle Management (CLM) can be improved because, as it is a managed package, it has certain restrictions. As a result, sometimes you cannot use the out-of-box features and have to create and customize them. That slows me down, and if we face any issue in the managed package, we have to contact Conga for raising cases, so all things take time.
I have been using Conga Contract Lifecycle Management (CLM) for around five years.
In my experience, Conga Contract Lifecycle Management (CLM) is stable, and there are no downtime issues reported.
Conga Contract Lifecycle Management (CLM)'s scalability is effective. As I have already mentioned, it optimizes the process of the contract and the contract structure. It contributes to the growth of the company.
The customer support for Conga Contract Lifecycle Management (CLM) is responsive and helpful, but as with all support teams, it takes some time to debug issues and reach a resolution.
I have not used a different solution before Conga Contract Lifecycle Management (CLM). For the CLM processes for two projects, we have used Conga Contract Lifecycle Management (CLM) only.
Before choosing Conga Contract Lifecycle Management (CLM), we checked Salesforce process, but it is not that optimized. It does not cover many scenarios, and for revenue generation while contracts are offered, there are certain limitations that cannot compete with Conga Contract Lifecycle Management (CLM).
I rate Conga Contract Lifecycle Management (CLM) an eight out of ten.
I choose an eight out of ten because it still has scope. As we are covering some scenarios, those scenarios can be done by Conga as well. I give it an eight because we are able to automate our whole life cycle of legal contracts through Conga Contract Lifecycle Management (CLM).
When it comes to customizing those templates, the challenges are always there. For example, when there is an issue in creating those merge fields, it becomes difficult to debug. However, once the template is created and generated, it is very helpful for the salespeople.
Regarding Conga Contract Lifecycle Management (CLM)'s AI capabilities, I have not used any AI capability for Conga Contract Lifecycle Management (CLM), so I do not have many pointers on that part.
My advice for others looking into using Conga Contract Lifecycle Management (CLM) is to go through their release documents first before implementing, and then you can evaluate the pros and cons. Also, because the product is expensive, you have to compare that with other contract CLM products such as Salesforce CLM and other solutions.
