We performed a comparison between SentinelOne Singularity Complete and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is stable and scalable."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The stability is very good."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The product detects and blocks threats and is more proactive than firewalls."
"This is stable and scalable."
"Fortinet is very user-friendly for customers."
"The product's initial setup phase is very easy."
"The most valuable feature is that it just unintrusively works in the background to carry out the protection."
"The Ranger feature is valuable."
"Scalable endpoint protection solution that takes seconds to set up per device. It has a rollback feature and offers good technical support."
"It is purely cloud-based, meaning you don't need to have something installed, such as a server on-prem. You have cloud management and can access it from anywhere, with integration with SSO, with one click. It's also very lightweight."
"It is easy to manage and install. It has a very nice graphical interface that is very intuitive when end users are using it. You don't have to follow or read a book about 600 pages to have knowledge on how to use it. When SentinelOne is up and running, you can easily find your way."
"I like Singularity's rollback features, threat-hunting, and Ranger Insights. The Ranger feature scans the network and provides visibility into all the unsecured assets."
"I have found the activity timeline and threat analysis to be particularly useful."
"SentinelOne gives us visibility into various high-level vulnerabilities on every gateway on the network. It helps us prevent vulnerable devices from being compromised. We primarily use Singularity for its EDR functions. We're happy with that."
"The most valuable feature of Trend Micro Smart Protection is automatic scanning."
"The most valuable features are the DLP and anti-virus functionality."
"Trend Micro Smart Protection has good features like malware analysis, C-to-C connection and detection, workbench, auto security play with features, and lots of DDI features."
"It is a stable solution."
"Trend Micro Smart Protection includes compliance features where you can establish rules against endpoint vulnerabilities and attack parameters. It offers Smart Detection, Smart Update, and sandboxing to detect and analyze suspicious files, providing a smart approach to zero-day threat detection. Trend Micro Smart Protection offers rapid response to zero-day threats with a strong team backing up the discovery process. Virtual patching is a crucial feature, effectively closing vulnerable ports and access points. Regarding web reputation services, aggregating data from multiple sources, including Trend Micro, Proofpoint, and others, helps inform threat prevention efforts and automate responses."
"The solution is easy to use, flexible, and secure."
"Product-wise, it is amazing. It includes DLP, vulnerability management, and application whitelisting features. These features are very good and add value in selling this solution to our customers. These features make the key selling point. I recently did a comparison with the FireEye firewall for a customer. They were basically going to replace Trend Micro with their EDR. Because of these features, I could convince the customer that Trend Micro is better than FireEye."
"One of the most valuable features of Trend Micro Smart Protection is the integration with other solutions."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The dashboard isn't easy to access and manage."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"I haven't seen the use of AI in the solution."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The only minor concern is occasional interference with desired programs."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The previous vendor had a lot more features and capabilities under the license. For example, I lost DLP as Sentinel One does not have DLP."
"I would like to see the reports from SentinelOne more customizable, as there are very few options."
"We did use the Ranger functionality. However, there was some scanning going on and it caused a lot of noise, so we had to disable it."
"SentinelOne could improve by reducing the price."
"The solution does not have an application security and control module."
"It would be good to see some small tools to test files or hashes that are a potential threat, I know there are already products offering this."
"My biggest complaint is that when you're logged into the console there is the Help section where you can review all the documentation. But when you log in to the support portal, there is documentation there as well. They need to sync those two into one place so that I don't have to search in two different locations for an answer."
"They can improve the administrative interface. They can make it more user-friendly."
"Recently our end users are feeling that their system resources are too occupied and slowed because of the Trend Micro agent - that the agent is doing lots and lots of background activities which include that Application Control, Advanced Threat Protection. We raised the complaint with them and are waiting for their technical support. The support could be faster for all the Trend Micro solutions."
"There is room for improvement to make it better for customers."
"I'm not sure about the cloud migration part, in terms of whether it is seamless or not."
"I cannot recall noticing any missing features."
"The pricing of the solution can be improved."
"The only notable concern is the level of support in the particular region of Sri Lanka. Following events in the past two years, the quality of technical support has regrettably declined."
"Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve."
"We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews. SentinelOne Singularity Complete is rated 8.8, while Trend Micro Smart Protection is rated 8.0. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and ESET Endpoint Protection Platform, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Fortinet FortiClient. See our SentinelOne Singularity Complete vs. Trend Micro Smart Protection report.
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