We performed a comparison between Microsoft 365 Business and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Mobile Device Management (MDM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution can scale well. A company can easily expand it."
"We like anything that enables collaboration. Working on documents in parallel meetings, and online meetings."
"One of the most valuable features is this solution makes a lot of tasks easier, such as storing files and the maintenance of your infrastructure. additionally, the solution is easy to use."
"The stability and reliability are great."
"I'm satisfied with how they handle data, and the people there are very friendly."
"It works as expected."
"Teams and SharePoint are both great."
"I have been using Microsoft Office for a long time since I was young. This solution is very similar and is easy to use, and the interface is adequate."
"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."
"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."
"The implementation process is simple."
"The most valuable feature of TeamViewer is the ability to remote into another device."
"TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access."
"This is a unique solution that is very easy to install."
"Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer."
"The only thing that I don't like about it is the price. Its price should be improved."
"Video feeds cannot be disabled which is a distraction during video conferencing."
"Not everyone can afford the product."
"The solution could integrate better with other products such as Skype and Zoom, at the moment it slows down the computer."
"The price is an area that needs improvement."
"Microsoft Teams, which is a video conferencing, chat, and collaboration tool, has some issues with video codecs. It has really bad performance, especially on the Mac OS, and requires a lot of improvements. I'm using MacBook Pro, and the performance of Microsoft Teams is disastrous. It is really unusable. Given our subscription, we get Microsoft Teams for free, but we are often opting to use Zoom or some other tool because the entire computer becomes almost unusable. New age applications should be written in a way that ensures similar performance across different operating systems. I'm not sure how it works on Windows. I assume it works better, but Microsoft needs to ensure that the performance is really good. It should provide the same kind of user experience across different platforms. They can use more efficient development tools when it comes to applications. They seem to be using a technology that uses a lot of resources on our personal computers. I know that Microsoft is pushing a lot of applications to be built in the Office 365 ecosystem, but Microsoft Teams should be a focus because it is a collaboration tool. Its performance and usability need to be better, especially in the times of COVID-19. As a part of management, I use the collaboration tools and video conferencing tools for approximately five or six hours a day. Such issues have a big business impact because the management makes decisions about the tools that are going to be used within the company. SharePoint could somehow be improved or changed to match the features of Confluence from Atlassian. There is an opportunity to do some improvements there."
"At times, the OneDrive lags, so the performance can be improved."
"Tech support is not that feasible. The Microsoft team is not easily accessible."
"It becomes complicated to switch from one monitor to another for different windows."
"Some of the additional features, like the meeting stuff, is making it too cluttered."
"Voice communication and screen communication or face-to-face communication could be improved."
"TeamViewer could improve by having support for other operating systems, such as Linux."
"If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."
"TeamViewer has a legacy and may not be using the latest UI trends."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
"TeamViewer is expensive, and you get a limited number of connections for your money."
Microsoft 365 Business is ranked 2nd in Mobile Device Management (MDM) with 240 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. Microsoft 365 Business is rated 8.4, while TeamViewer is rated 8.6. The top reviewer of Microsoft 365 Business writes "Improves productivity and allows team collaboration in organizations". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft 365 Business is most compared with Google Workspace, Microsoft Intune, ManageEngine Endpoint Central, Windows Autopilot and Jamf Pro, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our Microsoft 365 Business vs. TeamViewer report.
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