We performed a comparison between Infor CloudSuite Industrial, Microsoft Dynamics 365 Business Central, and SAP ERP based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"It is a scalable solution."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"The product's most valuable feature is production planning. It is one of the core features."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"The solution is easy to use, flexible, and customizable."
"We like the manufacturing and case management modules."
"I am impressed with the tool's user authentication, compatibility , and policies."
"The selling feature is the most valuable."
"Our data is much more manageable than before."
"Microsoft Dynamics NAV is good for smaller-sized companies."
"The most valuable features of Business Central for me are its seamless integration with Power BI and the ability to create customized reports."
"The security feature, particularly the encryption, which still builds sensitivity, is one of the most valuable features."
"The solution has far more features, processes, and functionalities than we previously had."
"Its integration is most valuable."
"The stability and performance are good."
"The features are very useful for finance."
"It is a stable solution."
"The accounting module's record and report process is closely integrated with almost every other process."
"It provides one overview of the capacity planning."
"Heavy integration is available with all types of systems, and we use it."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"The solution's support service could be better."
"The platform's distribution features need enhancement."
"Pricing is always an area where there is room for improvement."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"The solution can improve by having better integration with Microsoft PowerBI and reporting."
"The solution must provide more AI features."
"Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information."
"There is a book for Microsoft Dynamics 365 Business Central explaining how to use it. But it is not easy to use, and it is not easy to learn."
"I am hoping there is more integration with other platforms, more features, and customization in the next release."
"Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated."
"The solution is not best suited for larger-scale businesses."
"There is room for improvement in the ability to reverse or correct transactions more easily."
"Pricing could be improved for preferred customers."
"The production system must be upgraded."
"I would like to see more integration with other partners. Some of our customers already use specific or in-house applications for their business processes. They do not want to replace those applications."
"There is room for improvement in the integration of the solution, especially in the payroll area."
"Functionality could be improved."
"The power of ABAP Development Tools is the main valuable feature in the SAP ECC system. Every couple of years SAP upgrades ABAP technology significantly, which facilitates developers' work."
"The integration with others application could be easier. There are many different features that this solution offers which could be easier to implement."
"SAP ERP's initial setup phase needs to be simplified."
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