IBM FileNet vs Microsoft OneDrive vs OpenText Content Manager comparison

The compared IBM and Microsoft solutions aren't in the same category. IBM is ranked #4 in ECM , with an average rating of 8.0, and holds a 9.4% mindshare in the category. Microsoft is ranked #11 in CCP , and holds a 9.6% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 92% of Microsoft users who would recommend it.

IBM FileNet

Read 102 IBM FileNet reviews

3,570 Views
3,284 Comparison Views

91% willing to recommend

Microsoft OneDrive

Read 25 Microsoft OneDrive reviews

2,402 Views
1,513 Comparison Views

92% willing to recommend

OpenText Content Manager

Read 23 OpenText Content Manager reviews

1,866 Views
1,400 Comparison Views

86% willing to recommend

IBM FileNet

Microsoft OneDrive

OpenText Content Manager

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Executive Summary

We performed a comparison between IBM FileNet, Microsoft OneDrive, and OpenText Content Manager based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: July 2025).

Buyer's Guide

Enterprise Content Management

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

Enterprise Content Management

Content Collaboration Platforms

Enterprise Content Management

Featured Reviews

Emad Rizki

System integrator at Indépendant

Facilitates seamless integration for large enterprises with strong deployment capabilities

FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.

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Victor Bayouwa

Owner at VBTECH-IT

I love the backup capabilities and the offline sync

We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups. The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again. It takes too long for…

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Maurice Riverso

Records Management Officer at ANZPAA

Our our official repository and it has disposal management and retention management

The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is very user-friendly for business users. They can create their own searches. They are not dependent on administrators to create searches for them. It is self-service for them."

"I have found that it scales well."

"IBM provides good support since it's a big company."

"The ability to manage the content well."

"The best part of FileNet includes its advantages and most valuable features, which are its scalability and stability."

"If we run into problems, which is inevitable (and we run into problems all the time), we get quick responses and good solutions back from the technical support."

"There is a significant ROI from IBM FileNet because before its introduction, the company needed to do all the work manually."

"It saves our customers time by 30 to 40 percent by eliminating the time to process paper."

More IBM FileNet pros

"What I appreciate about Microsoft OneDrive is that internet access is all you need."

"Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature. Rather than using OneDrive on a browser, you can also open up the Windows Explorer and I can see the file structure in the normal format."

"The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again."

"We use Microsoft OneDrive for file sharing without the need for additional hardware (such as flash drives or external hard drives)."

"Ability to share documents."

"It was extremely easy to setup."

"It helps you keep organized."

"It is simple to use and it allows me to give me the opportunity to access anything I want from any device."

More Microsoft OneDrive pros

"An advantage is integration with your IP directory."

"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."

"For a records management system, Content Manager is a really good system."

"It has a robust search but has often been difficult for people to learn."

"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."

"The product can be integrated with different solutions."

"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."

"I did not face issues with the product's scalability...The solution's technical support is good."

Cons

"The solution’s pricing could be improved."

"The only downside is that it takes a dedicated staff to maintain it and the learning curve is pretty steep."

"However, the configuration does take a long time. Every company needs its own configuration design. It depends on how many applications are connecting to FileNet. It can take a long time, depending on the application count."

"I think the support could be better, and it could improve."

"FileNet needs improvement in pricing as it has become very expensive."

"In Content Navigator we want to see the ability to view different types of video... We are using HTML 5 but it's very limited... We definitely want to see support for most types of video formats in the market."

"In terms of functionality, what customers might be looking for is a little more in terms of native-records retention. Records Management is an add-on product. If there were just a little more of that built into the core functionality, that would be helpful."

"It was complex. There were a lot of dependencies depending on the product. It had to be compatible with the Windows matching."

More IBM FileNet cons

"I would advice not storage sensitive information since it could be prone to hacking."

"The solution has sub-folders, which are visible to various team members. If you want to ensure the information is private, you would need to have a certain level of seniority in the office."

"There are not enough ways to assign permissions to shared folders and files."

"An online video player would be great, since sometimes you have to download the video to play it."

"OneDrive is a bit behind competing products like Dropbox and Box."

"The website could be improved. Sometimes I try to login and the website has issues, I can't retrieve my documents."

"No one gets an alert when files are deleted."

"The scalability has room for improvement."

More Microsoft OneDrive cons

"The ease of use should be addressed."

"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."

"The product could improve its scalability."

"Pricing is an issue, as it is too expensive."

"It's not very good at providing stable and robust add-ins to Microsoft."

"The stability of the solution is an area of concern where improvements can be made."

"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."

"Due to very limited use in the industry, vendor and contract support are hard to find."

Pricing and Cost Advice

"The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do."

"We use extraction. Therefore, we can see 80 to 85 percent accuracy on data extraction. This reduces the manual indexing part, which is definitely a gain on performance efficiency."

"The platform is inexpensive."

"The licensing cost of FileNet is comparable."

"There are lots of components to the product. Make sure before you invest that you know which components you need."

"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."

"The cost is about $40,000, plus yearly maintenance."

"It has reduced operating costs by reducing the amount of manual work needed."

More IBM FileNet pricing and cost advice

"This is a pricy solution, given that we are only using it at 50% capacity."

"OneDrive comes with Microsoft 365 so it is just an added part of that package."

"The price of Microsoft OneDrive is reasonable and compatible with competitors."

"We pay a lot for the Enterprise version, but it is a premium service."

"It is free if you are using Office 365, and you get a terabyte of storage with your account."

"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."

"The licensing is expensive and on a yearly basis."

"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."

"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."

"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."

"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."

"The fees incurred are for the licensing and maintenance."

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

11%

Government

10%

Insurance Company

Financial Services Firm

13%

Computer Software Company

11%

Educational Organization

Government

18%

Financial Services Firm

10%

Computer Software Company

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

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What is your experience regarding pricing and costs for IBM FileNet?

From the company's perspective, the licensing cost for IBM FileNet is still affordable. Though the license cost is so...

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What needs improvement with IBM FileNet?

The API provided by IBM FileNet is a very out-of-date implementation. From the beginning, we cannot use a REST API; w...

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What do you like most about Micro Focus Content Manager?

An advantage is integration with your IP directory.

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What is your experience regarding pricing and costs for Micro Focus Content Manager?

Pricing is a disadvantage as it is very expensive, especially in this market.

See all answers

What needs improvement with Micro Focus Content Manager?

Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been...

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Comparisons

SharePoint vs IBM FileNet

Compared 17% of the time

OpenText Content Management vs IBM FileNet

Compared 15% of the time

OpenText Documentum Content Management vs IBM FileNet

Compared 14% of the time

Hyland OnBase vs IBM FileNet

Compared 8% of the time

IBM ECM vs IBM FileNet

Compared 5% of the time

More IBM FileNet Competitors

Box vs Microsoft OneDrive

Compared 17% of the time

ShareFile vs Microsoft OneDrive

Compared 16% of the time

SharePoint vs Microsoft OneDrive

Compared 11% of the time

Atlassian Confluence vs Microsoft OneDrive

Compared 11% of the time

M-Files vs Microsoft OneDrive

Compared 2% of the time

More Microsoft OneDrive Competitors

SharePoint vs OpenText Content Manager

Compared 24% of the time

OpenText Content Management vs OpenText Content Manager

Compared 13% of the time

OpenText Documentum Content Management vs OpenText Content Manager

Compared 12% of the time

Microsoft Purview Records Management vs OpenText Content Manager

Compared 9% of the time

Alfresco vs OpenText Content Manager

Compared 6% of the time

More OpenText Content Manager Competitors

Product Reports

Buyer's Guide

IBM FileNet

July 2025

Download IBM FileNet product report

Buyer's Guide

Microsoft OneDrive

July 2025

Download Microsoft OneDrive product report

Buyer's Guide

OpenText Content Manager

July 2025

Download OpenText Content Manager product report

Also Known As

No data available

MS OneDrive

Micro Focus Content Manager, HPE Records Manager, HPE Content Manager

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

Microsoft OneDrive for Business gives you online storage that works seamlessly with the tools you use every day to create, communicate, and collaborate from your PC/Mac or your iOS, Android, or Windows device.

Microsoft

OpenText Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly improve services to your customers, business decisions and insight for future strategy.

OpenText

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts

Missouri State Courts

Buyer's Guide

Enterprise Content Management

July 2025

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Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: July 2025.

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