We performed a comparison between IBM BPM, Oracle BPM, and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."Stability-wise, I rate the solution a ten out of ten."
"The case management and its integration with process design are good features."
"The most valuable feature is the ability to customize your rules and put them inside the tool."
"The most valuable features are the integration capabilities - BPM can connect with almost any legacy or advanced system."
"It's a solid product. It covers most of the pain points for clients."
"It provides a very robust environment to build an integration framework or workflow patterns that we have. A lot of changes or modifications have been made to this solution over the past few years. The features that they have added this time have helped developers like us to work on the developmental environment and leverage all the capabilities of the tool. This is what I like about this solution."
"One of the most notable things is how you can develop use cases with the customers, internal customers, but directly within. The software process model that BPM supports is really exciting in that aspect."
"Its dashboard is easy to use and very good. It allows us to customize."
"The Workspace is a full, rich application where most users can find what they want. It shows them a list of their work."
"The support is good."
"The solution provides extensive functionalities."
"What I found most valuable in Oracle BPM is that it has a lot of out-of-the-box integrations. The solution also provides a lot of adapters which is very helpful."
"The initial setup is straightforward."
"Our company is based around Oracle processes. It provides a lot of flexibility in its processes."
"The most valuable feature is the complete workflow through the BPM, from making it available as a generated code based on the backend, deploying it in the test environment, and then going to production."
"We selected this solution not only for the BPM but for the entire package."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"The tool is low code which saves you from a developer."
"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"One feature I like is that it makes the matrix easy for an unstructured document."
"Kofax TotalAgility is stable."
"The product is extremely complex to use and administrate."
"The people working on the front desk are having some problem with managing the documentation. For instance, they get a picture, and if the picture comes rotated 90 degrees, together with a picture that is not rotated, they have some problems dealing with that, technically. There are some minor aspects that on the usability side that are still lacking. That has to do with FileNet, too, I'm talking about the suite together."
"The integration could be improved."
"Except for the Lucene the index - we had a couple of issues in the Process Portal where the Lucene index went out of sync, and we had to work at least 15 - 20 hours to have it back in sync with the database."
"It is not user-friendly."
"I believe that if the license were cheaper, it would have a greater impact."
"The debugging needs improvement. There is some confusion surrounding the debugging."
"We still have a couple of issues that we are working on right now with stability. Mostly on the configuration side of the tool, and it has been about a month that we have been working to stabilize the platform."
"Existing APIs in the product need to be fine-tuned, made more robust and flexible for adoption."
"You have to maintain it manually."
"The product must reduce its cost."
"The time it takes to get from deployment to production could be faster."
"Oracle BPM could probably be improved with respect to the cost. When you are using this product, it'll be a bit costlier for the ROA. I think they should do some discounts on these products, especially for the licenses."
"The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."
"We have had some issues with version migration, from one version of processes to another. We would have to call Oracle Services but on a day to day, we didn't have any issues."
"Overall, the engine and the UI both have to be made lighter."
"The product's console version is old. It should also improve its forum."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"Lacks sufficient inbuilt features."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"Kofax should improve its handwritten extractions."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."