IBM BPM vs Oracle BPM vs Tungsten TotalAgility comparison

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IBM Logo
9,630 views|7,403 comparisons
90% willing to recommend
Oracle Logo
2,010 views|1,621 comparisons
77% willing to recommend
Tungsten Automation Logo
1,724 views|868 comparisons
89% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM BPM, Oracle BPM, and Tungsten TotalAgility based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM).
To learn more, read our detailed Business Process Management (BPM) Report (Updated: March 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Stability-wise, I rate the solution a ten out of ten.""The case management and its integration with process design are good features.""The most valuable feature is the ability to customize your rules and put them inside the tool.""The most valuable features are the integration capabilities - BPM can connect with almost any legacy or advanced system.""It's a solid product. It covers most of the pain points for clients.""It provides a very robust environment to build an integration framework or workflow patterns that we have. A lot of changes or modifications have been made to this solution over the past few years. The features that they have added this time have helped developers like us to work on the developmental environment and leverage all the capabilities of the tool. This is what I like about this solution.""One of the most notable things is how you can develop use cases with the customers, internal customers, but directly within. The software process model that BPM supports is really exciting in that aspect.""Its dashboard is easy to use and very good. It allows us to customize."

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"The Workspace is a full, rich application where most users can find what they want. It shows them a list of their work.""The support is good.""The solution provides extensive functionalities.""What I found most valuable in Oracle BPM is that it has a lot of out-of-the-box integrations. The solution also provides a lot of adapters which is very helpful.""The initial setup is straightforward.""Our company is based around Oracle processes. It provides a lot of flexibility in its processes.""The most valuable feature is the complete workflow through the BPM, from making it available as a generated code based on the backend, deploying it in the test environment, and then going to production.""We selected this solution not only for the BPM but for the entire package."

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"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development.""The tool is low code which saves you from a developer.""Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding.""Kofax TotalAgility is a great design tool for reading handwritten invoices.""What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature.""It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices.""One feature I like is that it makes the matrix easy for an unstructured document.""Kofax TotalAgility is stable."

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Cons
"The product is extremely complex to use and administrate.""The people working on the front desk are having some problem with managing the documentation. For instance, they get a picture, and if the picture comes rotated 90 degrees, together with a picture that is not rotated, they have some problems dealing with that, technically. There are some minor aspects that on the usability side that are still lacking. That has to do with FileNet, too, I'm talking about the suite together.""The integration could be improved.""Except for the Lucene the index - we had a couple of issues in the Process Portal where the Lucene index went out of sync, and we had to work at least 15 - 20 hours to have it back in sync with the database.""It is not user-friendly.""I believe that if the license were cheaper, it would have a greater impact.""The debugging needs improvement. There is some confusion surrounding the debugging.""We still have a couple of issues that we are working on right now with stability. Mostly on the configuration side of the tool, and it has been about a month that we have been working to stabilize the platform.​"

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"Existing APIs in the product need to be fine-tuned, made more robust and flexible for adoption.""You have to maintain it manually.""The product must reduce its cost.""The time it takes to get from deployment to production could be faster.""Oracle BPM could probably be improved with respect to the cost. When you are using this product, it'll be a bit costlier for the ROA. I think they should do some discounts on these products, especially for the licenses.""The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace.""We have had some issues with version migration, from one version of processes to another. We would have to call Oracle Services but on a day to day, we didn't have any issues.""Overall, the engine and the UI both have to be made lighter."

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"The product's console version is old. It should also improve its forum.""Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it.""Lacks sufficient inbuilt features.""It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize.""Kofax should improve its handwritten extractions.""They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement.""The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product.""The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."

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Pricing and Cost Advice
  • "It may be cheaper for organizations to pay for the Viewer licenses that are immediately up and running in the cloud, rather than paying for someone to administer publishing to an intranet."
  • "Starting out with Express can also help reduce the cost for adopting the product."
  • "​We have definitely seen ROI. When we first kicked it off, we said it had to pay for itself within three years, and it did."
  • "It gives us a good return on investment."
  • "We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM."
  • "Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit."
  • "It has a low cost to implement. You'll get your money back in the same year that you complete the project."
  • "The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from."
  • More IBM BPM Pricing and Cost Advice →

  • "As with all Oracle products, the licensing over VMware is an issue."
  • "The licensing model is good."
  • "It's pried high, this solution is expensive."
  • "The licensing for this product is very costly. We pay for a yearly license to use Oracle BPM."
  • "This solution is very expensive. You are charged per license and an additional 20% for support."
  • "I don't have information on the exact cost of Oracle BPM because a different team handles that, but it's pretty high. Oracle products are very costly. I would rate pricing for Oracle BPM three out of five. Though the pricing is high, the solution has a lot of features."
  • "Oracle is good, but they're still expensive compared to other vendors."
  • "The pricing is very expensive."
  • More Oracle BPM Pricing and Cost Advice →

  • "The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
  • "It is slightly more expensive than other tools."
  • "Kofax TotalAgility is very expensive."
  • "It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
  • "The price of this solution is less than some of the competition."
  • More Tungsten TotalAgility Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We researched both IBM solutions and in the end, we chose Business Automation Workflow IBM BPM has a good user… more »
    Top Answer:The product is expensive considering the hardware and software costs.
    Top Answer:The solution provides extensive functionalities.
    Top Answer:The pricing is significantly high, particularly for Brazil where fluctuations in the exchange rate between the dollar… more »
    Top Answer:The product must reduce its cost. It will help it compete with other open-source tools evolving in the market.
    Top Answer:The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the… more »
    Top Answer:The price of this solution is less than some of the competition.
    Top Answer:The product's console version is old. It should also improve its forum.
    Ranking
    Views
    9,630
    Comparisons
    7,403
    Reviews
    24
    Average Words per Review
    417
    Rating
    7.7
    Views
    2,010
    Comparisons
    1,621
    Reviews
    7
    Average Words per Review
    502
    Rating
    7.7
    Views
    1,724
    Comparisons
    868
    Reviews
    15
    Average Words per Review
    757
    Rating
    8.3
    Comparisons
    Also Known As
    WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
    Oracle Business Process Management
    Kofax TotalAgility, TotalAgility, Singularity, Capture Enabled BPM
    Learn More
    Overview

    IBM BPM is a business process management tool that provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes. The solution provides tooling and run time for process design, execution, monitoring, and optimization, along with basic system integration support. To support various levels of complexity and involvement with business process management, there are two different editions of the product: IBM BPM and IBM BPM Express.

    IBM BPM Features

    IBM BPM has many valuable key features. Some of the most useful ones include:

    • Process designer authoring tool
    • Collaborative editing and immediate playback of processes
    • Interactive user interfaces
    • Process rules based on IBM Operational Decision Manager
    • IBM Integration Designer (BPEL and SOA)
    • Designing and building case management systems
    • Process portal
    • Real-time monitoring and reporting
    • Performance analytics and optimizer
    • Performance data warehouse
    • IBM Process Center with a shared asset repository
    • IBM Process Federation Server
    • Built-in enterprise service bus (ESB)
    • Transaction support
    • Integration adapters
    • Network deployment support
    • High availability: clustering and unlimited cores

    IBM BPM Benefits

    There are many benefits to implementing IBM BPM. Some of the biggest advantages the solution offers include:

    • Increased efficiency and cost savings: IBM BPM can help you optimize existing processes and incorporate more structure into the development of new processes by removing process redundancies and bottlenecks.
    • More scalable processes: The solution enables better process execution and workflow automation, which transfers well when scaling processes.
    • Greater transparency: Because IBM BPM’s process automation clearly defines owners for tasks along the process, it provides more transparency and accountability throughout a given process. In turn, this fosters more communication among teams.
    • Less dependency on development teams: IBM BPM offers low-code features which remove potential dependencies on development. Business users can be onboarded onto these tools quickly and easily, thereby increasing process automation across the company.

    Reviews from Real Users

    IBM BPM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s good for developing complex apps, is robust, and has helpful team management and process performance features.

    Zoran C., Owner/CEO at IT SPHERE, says, “It is perfect if you have to develop complex apps without much coding (only java script). It is also good if you don't have much IT resources in your company and would like to involve business analysts in the process of developing apps. My opinion is that it can do about 50% of all developers' work.”

    Suhas V., BPM Architect at GBM, mentions, “Overall the solution is robust and has the ability to integrate with any product for complex workflows."

    A BPM Consultant at a financial services firm comments, "Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."

    A Digital Banking & Innovation Director at a financial services firm expresses, “The processing functionality makes it easy to change processes and workflows easily.”

    The Industry's Most Complete and Unified BPM Solution A complete solution for all types of processes that provides a unified process foundation, user-centric design, and social BPM interaction. Reduces complexity and risk and increases business efficiency, visibility, and agility.
    Tungsten TotalAgility revolutionizes customer experience and organizational efficiency by integrating content-intensive workflow automation with advanced technologies like low-code process design and AI-driven intelligent document processing. Offering multiple deployment options including public cloud or preferred cloud service, TotalAgility empowers organizations to choose the solution that best fits their needs. With leading document intelligence, low-code automation, and end-to-end business process handling, TotalAgility ensures seamless workflow orchestration and task automation. Additionally, the platform delivers a frictionless development experience and a comprehensive single-vendor solution, eliminating the need for complex third-party arrangements. The recent unveiling of the TotalAgility-Azure OpenAI Connector further enhances the platform with cutting-edge Generative AI technology, enabling deep understanding, tailored responses, and diverse content creation. TotalAgility stands as the ultimate choice for unlocking innovation, maximizing workforce capacity, and improving customer engagement while ensuring governance, security, and agility for the future.
    Sample Customers
    Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
    State Revenue Office Victoria, New South Wales Health, REDISA, Panduit, Total E&P Indonesie
    AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
    Top Industries
    REVIEWERS
    Financial Services Firm57%
    Computer Software Company17%
    Insurance Company10%
    Real Estate/Law Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm29%
    Computer Software Company13%
    Manufacturing Company7%
    Retailer6%
    REVIEWERS
    Computer Software Company36%
    Comms Service Provider18%
    Financial Services Firm18%
    Manufacturing Company18%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company15%
    Manufacturing Company8%
    Retailer7%
    VISITORS READING REVIEWS
    Financial Services Firm23%
    Computer Software Company15%
    Manufacturing Company8%
    Government7%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise15%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise71%
    REVIEWERS
    Small Business30%
    Midsize Enterprise30%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise14%
    Large Enterprise66%
    REVIEWERS
    Small Business35%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise71%
    Buyer's Guide
    Business Process Management (BPM)
    March 2024
    Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM). Updated: March 2024.
    768,886 professionals have used our research since 2012.