We performed a comparison between DX Unified Infrastructure Management and Splunk On-Call based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."Technical support is great."
"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"It is reliable when it comes to monitoring."
"The most valuable feature of the solution is helpdesk escalation."
"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."
"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."
"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process."
"The alert calling feature is the best because notifications are delivered via phone messages."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"There should be wider coverage of storage infrastructure."
"They need to continue to advance the filter capabilities, and provide more input fields."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"Currently lacks a mobile application which would be helpful."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"The third-party configuration tool could be easier to use."
"The solution can be improved by including a wider list of permissions."
"There could be improvements with communicating an incident or alert."
"Should have more YouTube webinars."
"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."
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DX Unified Infrastructure Management is ranked 31st in IT Infrastructure Monitoring with 120 reviews while Splunk On-Call is ranked 8th in IT Alerting and Incident Management with 10 reviews. DX Unified Infrastructure Management is rated 8.2, while Splunk On-Call is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Splunk On-Call writes "Allows us to create flexible schedules for on-call rotations". DX Unified Infrastructure Management is most compared with DX SaaS, SCOM, DX Spectrum, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas Splunk On-Call is most compared with PagerDuty Operations Cloud, Opsgenie, New Relic, Everbridge IT Alerting and xMatters .
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
