We performed a comparison between DX Unified Infrastructure Management and Fortra's Automate based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."
"It's easy to push out across numerous servers. Very scalable."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"I recall the initial setup being straightforward."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"The most valuable features for my client are timing and scheduling."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"DX UIM's reporting and customization need to be improved."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"They need to continue to advance the filter capabilities, and provide more input fields."
"Currently lacks a mobile application which would be helpful."
"We would like to see automatic network topology."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"It's possible that they could use a stronger community for seeking guidance and help."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"The solution has a very weak knowledge base."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"The OCR for Hebrew text needs to be improved."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
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DX Unified Infrastructure Management is ranked 31st in IT Infrastructure Monitoring with 120 reviews while Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews. DX Unified Infrastructure Management is rated 8.2, while Fortra's Automate is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". DX Unified Infrastructure Management is most compared with DX SaaS, SCOM, DX Spectrum, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Red Hat Ansible Automation Platform and Automation Anywhere (AA).
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