We performed a comparison between Datadog, Moogsoft, and SolarWinds NPM based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The ingestion points are unlimited and support customization. We haven't had anything yet that we haven't been able to integrate with it."
"We've been able to glean from the monitors what servers are down, and can alert the team in Slack."
"Thanks to the logs, we manage to make better reports through Jira and also to trace the request with more facility than we would be able to do otherwise."
"It has a high-level insight into the infrastructure model of the application and provides important detailed data on the host and metrics, which is the main concern of our customers."
"We have a better grasp of what is occurring during the deployment cycle. If something fails, we have an idea what has failed, where it has failed, and how it failed to better mitigate the situation."
"It is easy to navigate the menu and create tests."
"The biggest thing I liked was the combination of all the things - monitoring, log aggregation, and profiling."
"The visibility that it provides is valuable. It is helping in being proactive around incident management. It is helping us to be able to get more visibility into our customers' applications so that we can assist them at the application layer. We also provide them the infrastructure from an AWS standpoint. We are able to make sure that our customers are aware of certain critical things around the analytical piece of either the network or the application. We're able to call customers before they even know about the issue. From there, we can start putting together some change management processes and help them a bit."
"The product currently seems to be a few steps ahead of the competition."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"Moogsoft is easily deployable and ready to use."
"The AI component allows you to check previous cases and diagnose problems easily."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"The Event Management feature is quite valuable."
"I like the prediction features."
"Moogsoft's most valuable features are event management, correlation, and observability."
"Network performance is the main issue clients are facing. SolarWinds checks if a node is down, and we can set thresholds for performance metrics. For example, we set it up to get an alert automatically if a value is over 80 percent. It has a full dashboard that covers CP, hard disk, and node monitoring."
"The most valuable feature of this solution is the monitoring capabilities."
"We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down."
"The product covers our needs for the basic care and feeding of servers, whether they are physical or virtual."
"Reporting tools are a great feature along with the ability to create customized reports for you"
"Provides a good level of tools and covers essential components."
"We don't have any issues with the stability of SolarWinds NPM."
"The most valuable feature of SolarWinds NPM is the performance monitoring to see the memory, and CPU utilization."
"This service could be less costly."
"I've found that the documentation is lacking in certain regards."
"When the logs are too big, and Datadog splits them, the JSON format breaks and it is not so useful for us."
"ECS could be improved by including more tutorials for beginners to reduce the barriers to entry."
"We want to reduce having to go to different screens to obtain all the information."
"There are things about it that we would like to be fixed, such as it is taking averages of average. This results in data that we don't expect."
"The correlation between the logs and the metrics needs improvement as most cases, we might use another logging tool (that is cheaper in cost) which we then have to link together."
"I'm not sure what kind of features are in the roadmap right now, but I encourage the development of features for defining your organization, and allowing the visibility of what kind of metrics you can get. Those features would be really useful for us."
"It is taking a long time to set it up and could do more to roll out quickly."
"They should consider including Chatbot."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"The documentation and flexibility for generic integration could be improved."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"The integration needs to be improved."
"It would be nice to have a test to check if you can access a particular device via API without installing it and waiting for a poll cycle. You should have the capacity to initiate a test to see if it was reachable and get the results almost immediately."
"It would be good to have high security."
"The solution needs to integrate with additional SDN technologies that are part of the hyper market."
"The price of the solution can be improved."
"The dashboard of the solution is an area with certain shortcomings that need improvement."
"Sometimes there are issues when upgrading to a new version of the product."
"They have had a rather large security breach in the past. It's cost some companies customers."