We performed a comparison between CylancePROTECT and OpenText EnCase eDiscovery based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the analysis, because of the beta structure."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The product detects and blocks threats and is more proactive than firewalls."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"It is extremely simple to manage and deploy."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"It does a good job of protecting us."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"One of the best features of the solution is that it's easy to deploy."
"A user can continue to add endpoints and the solution will continue to perform well."
"It speeds up the process, so I can meet my deadlines."
"The technical support is excellent."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"The solution is very stable."
"It indexes much faster, and is more reflexive because of the Enscripts."
"The solution is not stable."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Making the portal mobile friendly would be helpful when I am out of office."
"ZTNA can improve latency."
"FortiEDR can be improved by providing more detailed reporting."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The support needs improvement."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The initial deployment was quite complicated."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"They could improve on the false positives, reporting and whitelisting features."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"The solution needs better dashboards that are easier to use."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"The reporting is a bit unreliable. It needs to be better."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"In the past, incident response time for tech support was slow."
"Ease of use and learning curve need improvement."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"There were minor UI bugs."
CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews while OpenText EnCase eDiscovery is ranked 6th in eDiscovery with 8 reviews. CylancePROTECT is rated 8.0, while OpenText EnCase eDiscovery is rated 7.8. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security, whereas OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, CrowdStrike Falcon, Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS) and Microsoft Purview eDiscovery. See our CylancePROTECT vs. OpenText EnCase eDiscovery report.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.