We performed a comparison between Citrix ShareFile and OpenText Documentum based on real PeerSpot user reviews.
Find out what your peers are saying about Dropbox, Microsoft, Google and others in Content Collaboration Platforms."Easy to manage and fully secure."
"Citrix has a very good file auditing features and security features."
"It's user-friendly for end users."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"This provides us with a secure way of sending tax returns without having to use passwords."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"The solution is scalable."
"We like Documentum for its capacity and reliability."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"The most valuable features of this solution are the security, storage, and document search capability."
"Everything they have should be integrated into one item."
"There are sometimes scalability issues after updates."
"My only issue with this solution is the cost, which should be improved."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"They should integrate the solution with more email services."
"The user interface is not very intuitive."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"The biggest issue for us is the price of the product."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"Sometimes DocBroker cannot see the DocBase."
"OpenText Documentum needs to improve its support."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
Citrix ShareFile is ranked 9th in Content Collaboration Platforms with 11 reviews while OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews. Citrix ShareFile is rated 8.4, while OpenText Documentum is rated 7.8. The top reviewer of Citrix ShareFile writes "Flexible plans, stable, and scalable". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Citrix ShareFile is most compared with SharePoint, Dropbox, Box, Microsoft OneDrive and Office 365, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco.
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