We performed a comparison between Box, Citrix ShareFile, and Laserfiche Rio based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."
"Simple file sharing and sync for internal and external customers."
"The interface is very good."
"Box is very user-friendly; more so than SharePoint."
"Office Integration. The full integration into the Microsoft Office products is just perfect."
"I like the ease of use."
"The solution is scalable."
"I like that Box makes it easy to deploy virtual machines."
"Easy to manage and fully secure."
"This provides us with a secure way of sending tax returns without having to use passwords."
"The solution is scalable."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"It's user-friendly for end users."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"Citrix has a very good file auditing features and security features."
"This is a very complete and powerful solution."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"Tasks and comments could be easier to see, report, search, and manage."
"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"One thing that Box would benefit from is a records management component."
"Working on documents in real-time is sometimes faulty and could be improved."
"Maturity of the enterprise security around user management."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"The user interface is not very intuitive."
"Everything they have should be integrated into one item."
"They should integrate the solution with more email services."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"There are sometimes scalability issues after updates."
"My only issue with this solution is the cost, which should be improved."
"We would like to see more features for RPA and AI."
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