We performed a comparison between Box, Citrix ShareFile, and Keepit based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."It is really easy to load files to and from this solution."
"I like the ease of use."
"The collaboration of the solution is good."
"The interface is very good."
"The application is very light in terms of uploading and downloading files."
"The system's performance is impressive, and file sharing is notably straightforward."
"The most valuable feature of Box is security."
"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."
"Easy to manage and fully secure."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"This provides us with a secure way of sending tax returns without having to use passwords."
"The solution is scalable."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"Citrix has a very good file auditing features and security features."
"It's user-friendly for end users."
"The most valuable feature of this solution is definitely its pricing point. Invoicing is simple. It is one price that includes both licensing and retention requirements, which is rare in today's market. That, I believe, is a significant differentiation for them."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"The UI should be faster. Sometimes it lags when switching between documents."
"One thing that Box would benefit from is a records management component."
"Like all cloud platforms, there are always areas of improvement around sync to local devices."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"The upload speed needs improvement."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"Everything they have should be integrated into one item."
"There are sometimes scalability issues after updates."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"They should integrate the solution with more email services."
"The user interface is not very intuitive."
"My only issue with this solution is the cost, which should be improved."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"They definitely need to improve their reporting."
