We performed a comparison between BMC TrueSight Operations Management, Huawei eSight, and SolarWinds NPM based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."BMC TrueSight Operations Management is easily scalable."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"The solution has a very good business event manager tool."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"It is very helpful to be able to apply rule-based routing to alerts."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"We can verify uptimes as another source of keeping devices in compliance."
"The most important features are alarm management and the visualization of the health of our network devices."
"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."
"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."
"Huawei eSight provides businesses with monitoring capabilities of network devices across your network."
"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."
"We can scale the solution."
"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."
"The product is stable."
"The most valuable features of SolarWinds NPM are network performance monitoring and the overall benefit for servers."
"What I've found most valuable about the solution is that it's scalable."
"The most valuable feature is the way it monitors the environment, and how user-friendly the console is for the end-user. The interface is also very easy and it captures all the information very well."
"The most valuable features in SolarWinds NPM are the network search and diagnostic tools."
"There are a lot of options for customization of the dashboard, alerts, and reports."
"We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down."
"The solution is stable and reliable."
"The most valuable features of the solution are its graphical interface and reports."
"The solution could improve its price."
"The solution is a little obsolete."
"The solution is overly complex."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"BMC's online documentation is often incorrect or incomplete."
"The product must provide more AI capabilities."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."
"It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."
"It is not a very flexible product."
"The price could be less costly."
"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."
"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."
"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."
"This solution could be improved by offering monitoring for all devices and not only Huawei devices."
"An area for improvement in SolarWinds NPM is the short retention period. Currently, it's just for seven days of data, which is very low, making it hard for my organization to keep that data. SolarWinds recommended a seven-day retention period, but my organization needs a fourteen-day data retention period. Hence, I'd like an increase in the retention period or the database limit in SolarWinds NPM because you can't go back to the data for any investigation if seven days have passed. Another area for improvement in SolarWinds NPM is the database, which needs to be a bit more mature. I want a modified database in the next release of SolarWinds NPM. I'd also like more options added to groups because, currently, it's very limited."
"SolarWinds NPM can be very slow at times. The database optimization can be done to improve the product performance."
"Scalability is a bit tricky because it requires more gateways in order to get the performance you may need. It also requires a lot of licensing."
"I think Solar Winds NPM needs to create a profile with documentation responsibility."
"Application Performance Monitoring should be included in this solution."
"I would like to see some enhancement on the reporting side, such as making it a little bit easier to create reports or having a larger assortment of canned reports."
"We decided that we were no longer going to trust that their products have not been capitalized."
"The improvement would be that SolarWinds NPM thoroughly checks its patches before releasing them to the market. Better testing, alpha testing, and then releasing it to the market."
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