We performed a comparison between BMC TrueSight Operations Management, Broadcom DX Application Performance Management, and Datadog based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"It is a stable solution."
"It works irrespective of the operating system we’re running."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"Being able to pull in and merge the infrastructure and application data."
"CA APM is very scalable and used in a clustered environment because it supports more than its technical capacity."
"Some of its valuable features include transaction traces, dashboards, and metric grouping to see combined data."
"It has a random transaction trace which gives our customers the ability to look at how their transaction performs."
"Gives us the ability to know how our application is performing in real-time."
"This application pulls data in 15 seconds. You can imagine the enormous amount of data which streams through."
"Cross-platform business transaction tracing supports the ability to monitor end-to-end performance across the stack, providing granular insight into customer experience KPIs, which are a critical success factor for organizations."
"I like that it gives you a wide range of data where you can see the application outage response from concurrent locations and the number of stalled jobs."
"We enjoy the multistep API tests."
"We rely heavily on the API crawlers that Datadog uses for cloud integrations. These allow us to pick up and leverage the tags teams have already deployed without having also to make them add them at the agent level."
"Having a clear view, not only of our infrastructure but our apps and services as well, has brought a great added value to our customers."
"We have been able to set very specific CPU and memory alerts, at the very base level, then we started to pull real business value, like 99th percentile response rates for our API calls."
"Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system."
"We really like the charts and visualization."
"The most valuable feature I have found is the elastic container service."
"Datadog helps us detect issues early on and helps in troubleshooting."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"The product must provide more AI capabilities."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The solution could improve its price."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"Improve the targeting interface is to make it more user-friendly and current."
"Dashboards need to be improved in order to make them self-explanatory."
"Technical support is slow to respond and also asks redundant questions."
"One of the challenges is agent releases. So as we employ agents, they are done relatively manually. A little bit of automating of agent release would be helpful."
"The product displays some graphics and sometimes we want to have some different metrics in the same graphic but it doesn't display in the same scale, so it's quite complicated to see the metrics. If the product would be able to manage a double scale, it would be perfect."
"Very often, we use tools such as Kibana or Jaspersoft for dashboards and reporting on CA APM data because CA APM’s old interfaces do not reflect well in modern displays, compared to those new tools."
"As applications move to the cloud, we need more cloud-based solutions from CA APM. This is currently unavailable."
"System incident analysis and performance monitoring need improvement."
"I'm not sure if Datadog can monitor K8s deployments in real-time. For instance, being able to see a deployment step by step visually. This would be helpful if there were any incidents during the deployment."
"It could probably be a little bit of a better user experience."
"All solutions have some area to improve, and in Datadog they can improve their overall technology moving forward."
"It lacks consistency in the APIs."
"Auto instrumentation on tracing has not been very easy to find in the documentation."
"I think better access to their engineers when we have a problem could be better."
"Datadog lacks a deeper application-level insight. Their competitors had eclipsed them in offering ET functionality that was important to us. That's why we stopped using it and switched to New Relic. Datadog's price is also high."
"The sheer amount of products that are included can be overwhelming."
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