We performed a comparison between Bizagi, IBM BPM, and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."Its cost is the most valuable. It is not as expensive. It is also easy to make different types of processes for the users."
"One of the features I like is that when drawing any task, when putting a task on the process model canvas, I can simply click on it and see the other task icons for that task. It's just one quick, simple, straightforward connectivity from task to task."
"The initial setup is super simple."
"Great software for managing my business. I think this is the best business process management software."
"The API is pretty straightforward."
"It has an easy to use interface which final users accepted with much more enthusiasm than our ERP (SAP)."
"The solution offers a free version of their product."
"I like the business process management engine. It's very detailed, and you can probably map any of the corporate workflow processes you come across in it compared to some of the other solutions out there. I can probably say that it has very good support to work in tandem with other RP solutions in the market. The software is still very user-friendly and integral, and they have pretty good online resources. The automation feature is pretty good, so is the integration feature."
"Good user interface and good add option."
"The most valuable features come in the bundle, the design process, creating services, creating BPDs, creating coaches, and UI/UX."
"There is a component of this BPM pool - I can't recall the name. What it does is, it allows you to create various scenarios and then run them quickly, before actually putting them onto a tool. So I think that part of the tool is really fantastic, because that enables you to create scenarios, create simulations, before actually going out and putting it into the tool itself"
"The designer feature, compared to other solutions is easy to use."
"The solution is stable."
"IBM BPM is stable."
"I like the APIs and the BPM coach is a good tool. But if I had to pick one, it would be the API."
"The solution is stable."
"One feature I like is that it makes the matrix easy for an unstructured document."
"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"The open source version lacks the option to publish."
"I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet."
"I would like to see simulation as a free feature again. In version 3.3 it was free, but in 4.0 it isn't."
"In business process mapping, you have pools and dark pools. I don't see that Bizagi differentiates between a regular pool and a dark pool."
"Bizagi allows for automation, but it's very complicated."
"The on-premise software has some bugs."
"In terms of what needs improvement, the costs can be lowered."
"It would be useful if we can connect Bizagi to other solutions, such as a local financial solution or Power BI. It would also be good and helpful to be able to connect Bizagi to some services solutions. It should also support right-to-left languages, such as Arabic."
"They could provide case studies to investigate and understand the functionality of business processes before development."
"The user experience, while it has improved, should continue to improve."
"We thought there might have been a little more discussion early on about, "Hey, if you're doing this, set it up this way," or some best practices or some guidance that we didn't get."
"The coaches and the user interface are the areas that can be improved a lot. It is good in terms of data processing, but the UI, scripting, and coaches are not very user-friendly and developer-friendly. Performance is always an issue. The scripting and the pattern that it uses are very tedious for new developers to understand, and it takes time to master it in depth. When comparing IBM BPM with IBM APN, a lot of things are provided out of the box in IBM APN. We don't have to write code or a Java connector to make a functionality work. It would be very helpful and time-saving for developers if IBM BPM is improved in this area to provide many functionalities or drag-and-drop options so that the developers don't have to write the code."
"This is technology, and there's always room for improvement. It would be better to have a single solution. Trying to have an overview in terms of this solution brings together the concepts of BPM processes, customer journeys, and an automation part for KPIs. All of this working together and coming up with a single solution with privacy is more commercial than anything else."
"The pricing is a little bit high. It's gone up in cost."
"They don't have a mechanism to achieve processes, data sources, and data."
"Better integration with other products in the automation suite."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"The Transformation Designer of KTA can be made better."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"There needs to be more accessible certification and better pricing."
"Kofax should improve its handwritten extractions."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"Sometimes there isn't enough accuracy when it comes to extracts."
"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."
