We performed a comparison between Barracuda Email Security Gateway, Cisco Secure Email, and SonicWall Email Security based on real PeerSpot user reviews.
Find out what your peers are saying about Proofpoint, Barracuda Networks, IRONSCALES and others in Secure Email Gateway (SEG)."Barracuda is good at keeping the garbage from reaching your inbox."
"We have found some of the valuable features to be how easy the solution is to configure, the graphic support, and the intuitive dashboard."
"It is a really good product with a lot of features. It is responsive, updated, and modern. It is easy to use and has an easy interface for non-IT users. Its dashboard is also quite fine. It is also quite flexible and has an API at the backend."
"There are plenty of features, such as sandboxing capabilities with zero threat protection. It has all the leading email security appliances compared to other solutions."
"The most valuable feature of Barracuda Email Security Gateway is the complete capabilities it provides. Additionally, the phishing security and sandbox features are effective."
"This solution has helped to significantly reduce the amount of junk email that we receive."
"The solution is scalable."
"With the cloud service, one of the nice things about Barracuda is the quarantine service. It gives the ability for our users to go in and check what has been quarantined, and then connect with our IT staff to release anything that should be fine so that we can test it before we release."
"The system provides our service desk with the means to troubleshoot email delivery issues with ease."
"The security features are valuable."
"We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this."
"The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"The most valuable feature is the different content filters we are using, such as DKIM."
"It provides good IT assistance."
"It sends us reports, where we can see if there have been attacks, e.g. DDoS. If so, we can switch to a clean IP."
"Spam controls are excellent because they are a powerful feature that operates almost effortlessly."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"It is a very scalable solution."
"The product is easy to manage in terms of configurations."
"This solution provides very good email security that protects us against spamming and malware."
"The most valuable feature is that it protects from spam."
"The anti-spam aspect of the solution is its most valuable feature."
"Setup was easy. It took about 30 minutes."
"The most valuable feature of SonicWall Email Security is the blocking of emails using keywords. If there are any particular keywords in the subject, that we want to block from receiving from a particular person we can do it. Additionally, the blocking of emails is easy. we can release that one and we can block some of the keywords also like that."
"This product can always be made more secure."
"Its integration with other solutions can be improved. There should be integration for telemetry information, system information, and other types of information with other solutions. Barracuda currently doesn't have that. Barracuda has its own platform. Its integration with firewalls is quite good, and it communicates really well with firewalls, but I have not seen any other integration. Based on what I know, it does have an API at the backend, but I have not used it."
"Barracuda Email Security Gateway should add auto-remediation to improve the solution. Additionally, there are times when we have false positives and our general emails get locked, we have mentioned this to Barracuda."
"My customers were sending OPT bulk emails and Barracuda Email Security Gateway was not able to handle it. We have to go with another different solution, such FortiMail for the task. We are implementing these combinations of the Barracuda and FortiGate, for email security. The FortiGate FortiMail security gateway we use to send only the bulk email, not for receiving emails."
"There's a bit of configuration work that's needed with the DNS service provider, but other than that, everything else should be very smooth."
"I am not aware of the licensing costs."
"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"Barracuda's spam database isn't on par with its competitors. Users complain about the spam email they're receiving, and we report the issue. Barracuda said they are going to update their system to block the malicious email we received, but we're still getting the same spam. The signatures are not in their database. They need to update their spam signatures because spam is bypassing Barracuda."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"In future releases, I would like to see two main improvements come to mind. First, the current solution requires maintaining two separate operating systems for FTD, which can be cumbersome. I'd love to see a single operating system for the FTD box."
"We would like to see more options for the customization of content filters."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"The initial setup was complex because I have two sites with physical clusters."
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters."
"The management features of the product are not up to date."
"Updates could be released more frequently."
"SonicWall Email Security could improve by making the file blocking and the release feature easier to use"
"The technical support from the company is not always very good at solving issues, but they offer access to a good community of users where problems are easily solved."
"The protection level for email security isn't 100%. I'm still getting some spam and junk mail."
"They need well-trained partners in Nigeria."
"A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved."
"The platform's control panel needs enhancement."
"They should integrate the solution with third-party platforms."
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