Cisco Meraki Systems Manager (MDM+EMM) Reviews

Our client primarily uses the solution for compliance across a few different devices, to manage their endpoints. 

The scalability is great. It's very easy to just keep adding devices as needed. 

As a whole, the initial implementation process is easy.

The product itself is very easy to use. 

The solution is stable. 

The cost of the solution is a bit high. There are other cheaper options on the market.

Right now, all the attention is going only to the Apple devices. They need to allocate more energy in terms of their offering to devices that are not Apple devices.

I've been dealing with Cisco products for 25 years. 

The product is quite stable and reliable. there are no bugs or glitches and it doesn't crash or freeze. Its performance is decent. 

The one client we have that is using it has been using it with about eight users. 

The solution scales well and adding devices is not a problem. In fact, it's a very easy process. It's why our client likes it so much.

Technical support is pretty good. We have been satisfied with the level of service. you can get 24/7 help as needed. 

Positive

We found it very simple to set up the solution. A company shouldn't have any issues with the process. You only need one or two technical people to handle the deployment. Not more than that. 

Meraki's pricing is a little bit more expensive as compared to other vendors.

I'm a Cisco distributor. I am only dealing with Cisco products.

We're dealing with the most recent version of the solution.

I'd recommend it to other companies. It's easy to use, easy to set up, and reliable. 

Overall, I would rate the solution a seven out of ten.

I mainly use Meraki Systems Manager for mobile device management, including iPhones, Androids, and tablets.

Meraki Systems Manager's most valuable features are password management, device tracking, remote resetting and wiping, device management, inventory management, and easy policy deployment.

There are problems with the connection on the client side, and the app that was deployed could be better. It probably had a few bugs because it needed all the synchronizations to be clean, and that was user-enabled. It would be better if the administrator could control this because you wouldn't be dependent on the user or need to prompt them to update the device and could see the status from the administrative cloud dashboard.

I've been using Meraki Systems Manager for more than two years.

Meraki Systems Manager is pretty stable - we didn't have too many issues with it, except when the client version was out of sync or the app had bugs or needed an update.

Meraki Systems Manager is definitely a scalable solution - you could go from a few hundred to thousands of devices.

Previously, I used MobileIron but switched to Meraki Systems Manager because it's easier to use.

The initial setup was pretty straightforward once the admin team decided on what they wanted to deploy, their group policies, and the profile. Deployment took around three months from start to finish.

We used an in-house team, but we had the administrators trained by Cisco.

From the app management perspective, don't create a profile with all the apps sitting within it. You should have some flexibility so you don't have to update the profile every time you need an app. I would advise anyone looking to implement this solution to test how it behaves with a mix of devices and perform a gap analysis. They should also consider what level of ease they're looking for and what their pain point is. I would give Meraki Systems Manager a rating of nine out of ten.

We primarily use the solution in order to see devices connected to the network here.

The solution has improved our organization by allowing us to shed some light on how things work in our network.

The analysis of traffic and configuration capabilities are the most valuable aspects for us.

The solution is straightforward to set up. 

The solution seems to be scalable.

It's very stable and reliable. 

So far, it's been very clean and easy to use. We can find proper settings and information easily even though we are rather new to the product.

We have used it for too short of a time to have thoughts about what might be missing; we still need to get more familiar with it.

The solution can be expensive. 

I've been using the solution for half a year.

The solution is stable and reliable. I can confirm we haven't had issues. It doesn't crash or freeze. It's good so far. 

As the solution is only partially deployed, it's hard to gauge how many people are on it or will be on it. 

However, as a cloud solution, it seems to be very scalable. 

I haven't directly dealt with technical support.

We are currently testing systems from both Cisco and Microsoft. This is the first implementation. We did not have anything previously.

This was a cloud implementation, however, I don't really have any details about the process. My understanding was that it was straightforward. Setting up the initial infrastructure took about one month. 

There were only two or three people handling the deployment and maintenance. 

There was a Cisco engineer helping us with configuration.

We have not seen an ROI as we are in the proof of concept phase and still would need to do a full implementation. 

From what I read, it's rather expensive, however, I have no access to such details in terms of what our contract costs.

The solution was ultimately chosen by the organization. I'm unsure as to if there were other options looked at. 

We are just end-users of the product.

I'm not sure which version of the solution we're using. 

Overall, so far, I'd rate it an eight out of ten. It's still new and I still need time to get used to it. 

The solution is easy to use and support. 

I would like for it to be like Cisco where you can monitor the end users one network. 

I have been using the solution for one and a half years. 

The stability is good. 

Cisco is scalable solution. I rate the scalability an eight out of ten. 

The technical support needs improvement. 

Positive

The initial setup is easy. I rate the initial setup an eight out of ten.

I rate the overall solution an eight out of ten. 

Cisco systems are more for in-house and basic LAN infrastructure and less for access point systems.

It's robust, and we like the device availability, ease of purchase, and supplier stock availability. However, the downside is poor technical support.

There is room for improvement in the technical support.

In future releases, we would like to see less subscription costs. 

So, we would like to see more cloud-based features and fewer subscriptions.

I have been working with this product for four years now. We work with the latest version. 

I would rate the stability a seven out of ten. We have medium-sized businesses as our clients. 

I would rate the scalability an eight out of ten. 

There is room for improvement in the support. Mostly, the technical expertise and availability were lacking.

Neutral

I would rate my experience with the initial setup a four out of ten, where one is difficult, and ten is easy. It is more difficult. 

It is mostly deployed on-premises. The deployment can take from a few hours to days. 

The ROI is visible, but Aruba scores higher on ROI.

My clients find it a bit expensive compared to other systems.

It feels a bit outdated sometimes, less modern. So, overall, I would rate it a seven out of ten. 

We use the product to provide visibility and support in a hybrid setup. It also helps to enforce new policies. 

The most valuable features include remote inventory analysis, security features like geofencing, and software distribution.

The tool's pricing needs to be more flexible like Cisco's. 

I have been using Cisco Meraki Systems Manager (MDM+EMM) for approximately two years.

I rate the solution's stability a nine out of ten. 

The tool is scalable. 

The tool's deployment is simple. 

It requires a higher expenditure compared to other solutions, but it's a complete solution. It works well, has a great interface, and the support is very expensive, but it's good.

It helps us deploy and manage remote sites, as well as maintain security on remote networks.

The proprietary standards and modules are the most valuable features. The integrator solution in a single product is quite valuable.

In my opinion, the equipment availabilities and competitive pricings could be improved.

I have been using this solution for around a year. 

I would rate the stability of this solution a nine out of ten. 

I would rate the scalability a nine out of ten. 

Customer service and support are really expensive. Else, it is good. The price could be improved. 

Positive

The initial setup was quite complex.

There was an ROI. 

I would suggest not judging the price and the capital expense and seeing the long-term features.

Overall, I would rate the solution an eight out of ten. 

The features I've found most valuable are the response time and that you can create multiple systems. 

I would like the system's compatibility with Google Chrome to be improved.

I have been working with this solution for a few months.

This solution is stable.

My impression is that this product is scalable.

The initial setup was easy.

This product is reasonably priced.

I would rate this solution as seven out of ten.