Try our new research platform with insights from 80,000+ expert users
it_user1065 - PeerSpot reviewer
Senior Manager of Data Center at a integrator with 51-200 employees
Vendor
Jul 1, 2012
Cisco Enterprise Router is the undisputed king in routing TCP/IP networks

What is most valuable?

A few things which I love about this product: 1) Service virtualization ability 2) High performance WAN services 3) Cisco cloud connected solutions 4) Higher QoS for video, voice traffic 5) Reduction in total network operation cost through nV technology. 6) Inbuilt security features for IPsec, VPN, tunneling, MAC etc.

What needs improvement?

Few cons which can be improved on: 1) Pricing structure when it comes to Borderless Networks and PIX firewall routers 2) WAN integration can be made easier 3) Integrated VPN not present in all series

What other advice do I have?

Cisco has remarkably been the king in the networking and information technology stream till date. Cisco's routing technology has been a class apart from its competitors for its innovations including, RIP, BGP, CDP, IGRP or EIGRP. With the start of Cisco Borderless Networks for growing routing enterprise needs, Cisco routers continuously strive hard to deliver unmatched performance in the cloud computing and virtualization platforms.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user7665 - PeerSpot reviewer
it_user7665Network Engineer at a tech company with 51-200 employees
Real User

Though Cisco products have an extra edge over other brands, but they are comparatively expensive in terms of the features they provide. For most of the popular Cisco products, you can easily get an alternative with equal or better features but priced relatively lower.

Infrastructure and Security Officer at a tech services company with 201-500 employees
Real User
Mar 16, 2023
Good support and documentation with excellent reliability
Pros and Cons
  • "We have found the technology to be excellent. It provides a lot of services."
  • "When we buy new hardware, since we are in Latin America, we have a very long wait in terms of getting the devices."

What is our primary use case?

I use the solution as an administrator and have experience with VPNs.

What is most valuable?

The support is very good.

We have found the technology to be excellent. It provides a lot of services.

The documentation provided by Cisco is very good. If we run into any issues, we know we can get help or figure things out via documentation or support.

It's stable and reliable.

The setup is easy.

The solution can scale. 

What needs improvement?

When we buy new hardware, since we are in Latin America, we have a very long wait in terms of getting the devices. We might wait six to eight months for delivery once we buy it. 

For how long have I used the solution?

I've been using the solution for over ten years. 

What do I think about the stability of the solution?

Cisco is very stable. I'd rate them nine out of ten. They are reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

It is scalable. I'd rate the scalability eight out of ten. 

How are customer service and support?

The support is great and they also have very good documentation. If we need help, it's no trouble finding an answer. That said, I have had a few cases that lasted a bit longer than expected. 

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is pretty straightforward. I'd rate it eight out of ten. The process is very simple. 

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty high. I'd rate it six out of ten as it can be very expensive for some appliances compared to the competition. 

What other advice do I have?

We are Cisco customers. 

As long as you have the certifications and training, Cisco is very easy to configure and operate. I'd rate the solution nine out of ten. I've very happy with Cisco.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Enterprise Routers
December 2025
Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Graduate Trainee at a tech consulting company with 51-200 employees
Real User
Feb 27, 2023
Flexible, scalable, and stable
Pros and Cons
  • "Flexibility is the most valuable feature of this solution."
  • "The price has room for improvement."

What is our primary use case?

We use the solution to connect our network to the internet.

What is most valuable?

Flexibility is the most valuable feature of this solution.

The solution has good performance.

What needs improvement?

I want the ability to create interfaces for the MAC addresses.   

The price has room for improvement.                                                                 

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

I give the stability a nine out of ten.

What do I think about the scalability of the solution?

The solution is very scalable.

How are customer service and support?

The technical support is good and they are very responsive.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward and does not take much time.

What's my experience with pricing, setup cost, and licensing?

The price is very high. 

The license is annual.

What other advice do I have?

I give the solution a ten out of ten.

We have over 100 people using the solution.

We require around 20 people for the deployment and maintenance of the solution.

I recommend the solution to other people.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
SYLLA YOUSSOUF - PeerSpot reviewer
Responsable technique at a tech services company with 51-200 employees
Real User
Feb 16, 2023
A good site to site connection solution, that is suitable for all sizes of business but comes with a high price point
Pros and Cons
  • "We like that this solution is suitable for all organization sizes and levels."
  • "We would like to see an improvement in the price of this solution. It is currently more expensive than other comparable products on the market."

What is our primary use case?

We use this solution for secure, site to site data interconnection.

What is most valuable?

We like that this solution is suitable for all organization sizes and levels.

What needs improvement?

We would like to see an improvement in the price of this solution. It is currently more expensive than other comparable products on the market.

For how long have I used the solution?

We have been using this solution for three years now.

What do I think about the stability of the solution?

We have found this to be a stable solution when using it.

How was the initial setup?

The initial setup for this solution is easy, and only takes two to three hours for a basic implementation.

What other advice do I have?

We would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1080873 - PeerSpot reviewer
Senior Consultant at a tech services company with 51-200 employees
Real User
Dec 9, 2021
Stable and scalable solution
Pros and Cons
  • "Solution is stable."
  • "Tends to have a short life cycle."

What needs improvement?

An area for improvement would be the power supply unit. This product also tends to have a short life cycle, which could be better.

For how long have I used the solution?

I have been using this solution for over ten years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

This solution is scalable.

What other advice do I have?

I would rate this solution as eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
StaffordSlater - PeerSpot reviewer
Co-founder and Consultant at a tech services company with 1-10 employees
Consultant
Jul 2, 2023
A stable solution with an easy initial setup process
Pros and Cons
  • "The solution is scalable."
  • "The solution's cloud management capabilities could be better."

What is our primary use case?

We use the solution to terminate connections at the edge of the network. It helps us handle tasks such as removing MPLS circuits and voice routing for unified communications.

What is most valuable?

The solution's most valuable feature is stability. Its hardware remains stable for a long time. We rarely encounter downtime issues. Also, it has the best operational features.

What needs improvement?

The solution's cloud management capabilities could be better. Its smart licensing process needs to be simplified as well.

For how long have I used the solution?

We have been using the solution for 23 years.

What do I think about the stability of the solution?

I rate the solution's stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the solution's scalability a nine out of ten.

How are customer service and support?

The solution's technical support team is helpful and has a good response time.

Which solution did I use previously and why did I switch?

We use FortiGate as well. It provides more efficient firewall functionality and is more inexpensive than Cisco.

How was the initial setup?

The solution's initial setup process is simple.

What about the implementation team?

We have some customers who implement the solution themselves. In some cases, we assist in its deployment.

What's my experience with pricing, setup cost, and licensing?

The solution is costly for small businesses. I rate its pricing a five out of ten.

What other advice do I have?

I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Cisco Enterprise Routers Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Product Categories
Routers
Buyer's Guide
Download our free Cisco Enterprise Routers Report and get advice and tips from experienced pros sharing their opinions.