Camunda Platform Primary Use Case

Joscelyn Jean - PeerSpot reviewer
IT Solution Architect at a government with 10,001+ employees

It is usually used to orchestrate or automate flows of interaction between our systems. It is basically for integration. For example, for a permit that needs to go through several systems, in Camunda, we have a business process that orchestrates all the steps where the permit needs to be processed. All the systems are notified of this permit, and if there are people who need to interact with a specific permit, they get notified. They can then take action. That's the kind of use case for which we use Camunda in our organization.

For myself, the use case is similar, but it is for invoicing. When we receive an invoice, we need to process it. It goes through the business process. There are a lot of business rules that are applied to it. For example, we will check whether the total amount is balanced with subtotals and tax, and if that's not the case, with Camunda, we can create what's called a user task. It allows us to make an agent to take care of this invoice and fix the data that is related to it. These are the use cases that we are trying to achieve with Camunda. The goal is to clean up the invoice and make sure that the information related to it is correct so that it can be transferred to our ERP to pay suppliers.

It is on-premise, and we've been able to put it in a Docker container. It is deployed in Kubernetes in our organization.

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arjones - PeerSpot reviewer
CTO at ank Platform

We are a fintech company located in Argentina, and most of our use cases are related to transferring money from one account to another and doing the orchestration with financial institutions. 

It is also used for the orchestration of all the documents for onboarding. We have electronic onboarding where you give some information about yourself, and then you take a selfie and provide photos of the front and back of your document. We have to orchestrate all this information in order to validate it with a third-party bureau of data. When we receive an okay from the bureau, we know that you are an active customer, and we can give you an account.

In terms of deployment, it is a public cloud. We have Amazon Web Services running inside a Kubernetes cluster. 

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Staff Software Engineer at a retailer with 1,001-5,000 employees

We have an event-based architecture and Camunda works as an orchestrator for our microservices.

Over the last three years or so, we have been using Kafka a lot. We wanted to bring in an orchestration engine to integrate seamlessly with our nesting system. We had a lot of existing applications that are not that old, and we did not want to rewrite software components that we own to get the benefits of orchestration. That was where there was a need. One of the factors that will decide if we will use it for more use cases at our company or not, is the ease of integration.

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Camunda Platform
November 2022
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Mohammed Sulty - PeerSpot reviewer
Principal Consultant at Palmira

We are using the product as an OAM that we have included in our software product. We are offering a private cloud solution and we sell it and deploy it to our customers. 

We are using it to create a low-code solution for strategic planning and performance management in order to automate the management processes such as planning, performance management, governance processes, and business process management as a whole.

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Ivana Sabatova - PeerSpot reviewer
Senior Business Consultant, Managing Partner at sabi consulting

I use Camunda Platform for trainings. I teach people how to develop process application. I am helping people understand what Business Process Management Suites are, what they can use it for, and their advantages. I am a trainer and a consultant, but not a reseller.

We use the open-source free version so we do not pay for support.

Because Camunda has various versions, there is the Platform itself, which contains the process server, and there is the Modeler, and it is distributed differently and used for different purposes.

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SjefVan Leeuwen - PeerSpot reviewer
Senior Software Engineer at a non-profit with 201-500 employees

Primary use case is for fast prototyping innovatie processes within the social domain of the government.

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SeanMcClellan - PeerSpot reviewer
Managing Director at Cheltenham Consultants

Our deployment is not live yet. We are in the process of building it.

We make basic use of this solution. It is embedded within a code module that requires workflows. Essentially, Camunda is used to keep track of workflow activity. So, we're not making massive use of it. Rather, we're making use of it as an embedded microservice.

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Piotr Mazur - PeerSpot reviewer
Digital Transformation Solution Manager at Altkom Software & Consutling

We have integrated Camunda workflow and decision engine into our solution that enables management and digital sales of products – Digital Product Center. We use mainly Camunda Modeler and Camunda Cockpit. For some implementations, we also used Camunda Tasklist.

Camunda is used to model and orchestrate processes. We have developed a module where for selected process steps, the user can build forms that will be used to present or gather data by the end-user.

Another module is responsible for defining the products, with business parameters, that an end-user will be able to buy on the platform. The link between product definition and process definition is also configured.

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Oscar Mejia - PeerSpot reviewer
IT-Services Manager & Solution Architect at Stratis

We had a client who wanted to use a BPM to track user subscriptions on their website. They had 20 steps from different areas and different people who wanted to join as new users of their services. 

We had to use Camunda BPM to track those services because they used to lose track of some clients in the past. They then had to spend more, add some more steps, and add new user subscriptions for months. 

The key here was always to track a new user and guarantee that they will get subscribed to their service in good time.

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PMO Office Digital Transformation, Ministry of the Interior at a manufacturing company with 1,001-5,000 employees

Our primary use case of Camunda is for following a process in our applications. Camunda is a work process product. We are developing some applications and when we want them to follow a specific process, we use Camunda to help the programmers follow that process we want to achieve. 

We are using a version of the free service they provide, but I'm unsure which version it is. Camunda is deployed on-premise. 

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Alberto Margarido - PeerSpot reviewer
CGL at Dynamus Clube

I mainly use the solution for learning purposes.

I primarily use the solution in order to get a clear view of my customer, including what we are doing and what processes are being made making it easy to see everything that is happening.

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MARCELOLIMA - PeerSpot reviewer
Gerente do Escritório de Processos at SEAD

We ran two proofs of concept, but it was on internal processes. Both processes were related to the human resources area. Right now, the IT central area is working on a service to optimize using Camunda.

We use the community version, and we use Cawemo Platform to start modeling and involving the areas. We pass the models to the IT central area, and they go on with the job. I work for the government of my state. I work in a central area, and we work with BPM, so we were trying to find a solution for automatization. That's when we found Camunda.

We are trying to transition the environment and trying to see the use for it in the future, but right now we are running one project specifically.

When we ran our first proof of concept, we had some aid from an external company called Memora, which is a representative here in Brazil. They have high-quality technicians. The first project was really a success.

We don't have specific key users because we are trying to understand how to use the solution in order to provide public services for the citizens of our state. They are solving some technical issues and trying to integrate the solution with our internal IT environment.

The idea is using the community version in order to provide public services, but not all services, because we have a traditional program system development. They are considering buying a local tool, and they are considering Camunda Platform.

We are using the newest version of the solution.

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Uday Shankar Tummala - PeerSpot reviewer
Practice Lead at Sky Solutions, LLC

The primary use case of this solution is for migrating IBM BPM to Camunda.

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PedroPeres1 - PeerSpot reviewer
Head Of Architecture at Syone

We're using Camunda as an SI integrator. We are currently working on becoming partners with Camunda but for now, we're customers.

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Dmitry Kositsyn - PeerSpot reviewer
CTO at Unitarius

We primarily use the solution for our clients. 

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Rodrigo Carlstrom - PeerSpot reviewer
BPM Consultant at a tech services company with 1-10 employees

I'm the Leader of the Center of Excellence at my company with 18 years of experience in BPM platforms, and my team works with Camunda on several different projects where we deploy Camunda either on-premises at our clients' sites or through the cloud.

Our clients that are using Camunda range from a large enterprise media company in Brazil to banks and central industry (e.g. energy industry). We have found it to be very useful in multiple segments of any enterprise. We now have about 1,000 users of Camunda in all.

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Uday Shankar Tummala - PeerSpot reviewer
Practice Lead at Sky Solutions, LLC

We are currently concentrating majorly on our clients in telecommunication. We are also working with new and existing federal clients and proposing Camunda Platform to them.

We are using its latest version. We are currently in the development phase. It is in our local environment, but we are planning to be cloud-based. Going forward, we will create a Jenkins Pipeline and deploy it onto the Azure cloud.

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Head Of Applications & Data Architecture at a maritime company with 501-1,000 employees

We have multiple B2B services running for our customers. We have approximately 120 workflows and are eventually migrating everything to the Camunda Platform. We have approximately 25 workflows on Camunda currently running.

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Engineering Manager at nagra

We are using it for one of our workflows. We are not using the user interface per se. We are making use of JavaScript Angular for the UI. So, we're just using the engine part of Camunda.

We are using its latest version.

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Founding partner at a government with self employed

We use it for the public sector. Currently, we are only modeling the processes, but in the future, we would be automating all the processes. We are at the first phase of the process.

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Enterprise Architect/Team Manager at a tech services company with 201-500 employees

Our company uses this product for the automation of core banking processes. I'm an enterprise architect and team manager and we are partners with Camunda.

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VamsiKrishna2 - PeerSpot reviewer
Software Trainee at Eidiko

It is used in the same way that Azure and IBM BPM work.

We use the Camunda Platform for Banking services.

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PawanSingh2 - PeerSpot reviewer
Principal Solution Architect at Marsh & McLennan Companies

We use Camunda to automate business processes.

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Founder at a tech vendor with 1-10 employees

We are doing some development around Camunda, so it is not live right now. It is for a local government organization that wants to map some specific processes on Camunda.

I am using its latest version.

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Rahul Aryan - PeerSpot reviewer
Business process manager at a comms service provider with 10,001+ employees

We are using the Camunda Platform to build data models.

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E-Commerce Business Partner at a tech vendor with 501-1,000 employees

We used the Camunda Platform workflow engine for a service eCommerce platform.

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Managing consultant at a computer software company with 10,001+ employees

We use the free version because our organization is a consulting organization and we work normally for customers. My primary use case is for training and modeling purposes.

I use the BPMN and the DMN model. 

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Senior Technical Manager at Infosys

We use the BPMN flows for order capturing of our end-to-end customer journey. There are many intermediate flows and we mainly use the tax delegate part of it.

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Buyer's Guide
Camunda Platform
November 2022
Learn what your peers think about Camunda Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
654,218 professionals have used our research since 2012.