BeyondTrust Privileged Remote Access Reviews

We use the solution to give the network access to third-party vendors or remote basis employees. It helps us authenticate their credentials directly without a VPN connection.

The solution has the best screen-sharing feature. We can invite external vendors without exposing any credentials or network access to them using it.

The solution's access process for third-party vendors needs to be simplified. It should eliminate the process of installing client applications on users' machines for better security. Instead, we can publish a URL link for them. Also, its web interface needs enhancement as well.

We have been using the solution for four years.

It is a stable solution. I rate its stability an eight out of ten.

The solution's scalability is a five or six out of ten.

The solution's technical support is good. Whenever we raise any case, they try to solve it as soon as possible.

The solution's initial setup process is straightforward. It is developed and managed by BeyondTrust itself. They provide us with the virtual appliance, and we ask the customer to deploy that profile on their server. Once the appliance is deployed, we can access the URL and start with the initial configuration. Further, it integrates with the active directory and the customer's NTP server to configure two-factor authentication. The users can easily enable it for their IDs by scanning the QR code using any authenticator app or mobile device.

I advise others to use BeyondTrust if they have an existing PAM solution. It will help them with seamless access to privileged accounts and credentials. I rate the solution a seven out of ten.

The primary use case is for customers who are aware of RDP, remote desktop insecurity, and want to resolve this by deploying BeyondTrust Remote Access. There are so many features built into the system, and both cloud and on-premises deployment are offered. 

This product is very stable and scalable. This is an excellent platform. 

I can't think of any specific improvements because the product is already so rich. 

This solution is very stable. 

It's very scalable—horizontal, vertical, you name it. 

This product is backed up by excellent, very knowledgeable support. 

The company guarantees the best ROI, provided you take advantage of all the features. If you're buying a product, though, you shouldn't use only the basic function features anyway—use the advanced features. So the ROI is almost guaranteed when you invest in this product, but you need to find the right partner for deployment. You need a partner who will show you all the features you can take advantage of so that you benefit from the ROI, otherwise you're wasting it and you might as well buy something cheaper and more basic. 

The price is pretty expensive, but you get what you pay for and this is a great product. 

This product is the de facto standard, based on function features, installation, and customer base. There is a reason why so many well-known companies use it. 

I rate BeyondTrust Privileged Remote Access a nine out of ten, just because there's no such thing as a perfect product. 

I have a hundred different use cases. They're all different because every customer is different. One of the top use cases is where a third-party vendor needs to internally access one of the servers or applications. 

Its security, simplicity, and ease of deployment and maintenance are the most valuable. It is FIPS compliant, so it goes through severe penetration testing every one year or two years. They have to maintain this compliance. It is very safe.

Customers have been using it in the last eight years because of the simplicity of getting it deployed quickly. Most of the people using the solution had been hacked already, so they needed it quickly. As compared to the other solutions in the market, it can be turned on in production very quickly. You don't really need to have a server. It can be deployed very rapidly on VMware or Hyper-V, and you don't need to do an installation. It is a kind of an all-included package that you just deploy in a VM environment. It is basically a VM that is specifically built for a customer. The way the PRA data solutions work is that you need to build them for each customer because of being hard-coded with their SSL certificate, their web page name, and all that.

It would be very nice if it has an enterprise vault. Currently, it can interact with Password Safe, which is a separate solution and equivalent to Thycotic Secret Server. Instead of having Password Safe as a separate entity, they should combine it with BeyondTrust Privileged Remote Access. They have done it in some way, but it is not an enterprise tech solution.

I have been using this solution for eight years.

It is very stable. In eight years, I've never seen a bug.

Our clients are large businesses. 

I used to work there. I know this stuff by heart, so I don't need to call them. 

It is easy to set up. The complex part is to explain all the beneficial features and functionality to the customer because it can pretty much do everything. Discussing the environment and use cases is where you spend most of the time before you do the deployment.

Its deployment can be done very quickly. It can be deployed within 24 hours, which is useful if there is any hacking or breach. After that, you can add more complexity to it and configure it for a use case.

I would rate BeyondTrust Privileged Remote Access a nine out of ten.

We use this solution to provide remote authentication for a support system that we are providing. We have a data center with many different products that are based on Windows, Linux, and hardware appliances.

There are many different ways to configure this solution in order to provide what we need. Depending on the kind of system that we're supporting, we can directly access the server, and application, or even a web page.

The most valuable feature is that this solution can be implemented regardless of the operating system. It can be used with Microsoft, Linux, Unix, and Cisco, and we can use the same product to access every different service.

This solution is simple to use.

Changing your password should be simplified, and there should not be a charge for it. For every server that we are supporting, we have an administrator password to log in. This is for remote access and remote support, and we do not like to give this password to the local support people. I would like to be able to assign a dedicated password that can be used only for one day. There are other products that can do this.

We built this system with redundancy and we have never had a crash or any other problem with it.

We deal with a person from the vendor to handle our maintenance, and we never have to contact technical support directly. We are very happy with the support.

This initial setup of this solution is straightforward.

It is not very easy to implement because there are so many types of servers. It depends on the knowledge of the person. However, if it is properly defined then it is very simple to use.

The length of time for deployment depends on the implementation. If everything is known then it can take one to two hours. In other cases, it can take a week or two.

I would rate this solution a nine out of ten.