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Assistant Director at Airvistara
Real User
Top 20
Enhancing security and support for tailored monitoring solutions
Pros and Cons
  • "The security and support are good."
  • "No improvements are needed from my perspective."

What is our primary use case?

We are in a consulting firm. Based on the requirement, we utilize our solutions. If any application requires specific monitoring, then we use Azure Monitor. We try to utilize the application functionality available, subject to the application requirements.

How has it helped my organization?

Azure Monitor helps us manage and monitor based on the requirements set by our clients. It allows us to provide solutions effectively.

What is most valuable?

The security and support are good. I am a part of the solution team and provide solutions related to monitoring, backup, security, and hosting for our clients.

What needs improvement?

No improvements are needed from my perspective.

Buyer's Guide
Azure Monitor
November 2025
Learn what your peers think about Azure Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.
873,003 professionals have used our research since 2012.

For how long have I used the solution?

I have been working with Azure Monitor as a consultant for around two years.

What do I think about the stability of the solution?

I would rate the stability at a nine out of ten since you cannot stop all threats. That said, Azure Monitor provides sufficient protection.

What do I think about the scalability of the solution?

Azure Monitor is scalable from the infrastructure point of view.

How are customer service and support?

Whenever we require support, we receive it, and the availability is high. I would rate it ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Organizations also use Azure Sentinel for better details and more options, however, we have not replaced Azure Monitor.

How was the initial setup?

Setup is handled by the implementation team and is considered straightforward.

What about the implementation team?

Our implementation team is well aware of the process and parameters required for deploying Azure Monitor.

What's my experience with pricing, setup cost, and licensing?

Pricing is handled by the finance department, so I don't have insight into it.

Which other solutions did I evaluate?

Monitoring is a part of many applications with their own dashboards. We also use Azure Sentinel.

What other advice do I have?

I recommend Azure to others because there are multiple service providers, however, Azure meets our requirements well. It depends on the client's needs and availability.

I'd rate the solution eight out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Mark Hawkins-Wood - PeerSpot reviewer
Head Cloud Operations at a computer software company with 51-200 employees
Real User
Works well with Microsoft technologies and has good automation, but the query builder and support should be better
Pros and Cons
  • "It's a Microsoft native tool, so it works well with other Microsoft technologies, which is predominantly what our customer end-user base is."
  • "The query builder could be better. In comparison to other monitoring tools, in order to use Azure Monitor, your engineers need to have KQL experience. If they don't, it's not intuitive as a system."

What is our primary use case?

We use it for proactive infrastructure monitoring. It's being used for monitoring the key metrics and availability of infrastructure.

We most probably use its latest version.

What is most valuable?

It's a Microsoft native tool, so it works well with other Microsoft technologies, which is predominantly what our customer end-user base is.

Automation is a key benefit of it as well. You can link one box to automatically resolve the issues off the back of another. There's quite a lot you can do with it.

What needs improvement?

The query builder could be better. In comparison to other monitoring tools, in order to use Azure Monitor, your engineers need to have KQL experience. If they don't, it's not intuitive as a system. They need to understand KQL and get the right queries to get the value that they want, whereas a lot of out-of-the-box solutions, such as FrameFlow and Datadog, can be given to somebody untrained, and the UI will guide them through what they need to do. You lose some customization with that, but you don't need to train people on it. It would be good if Microsoft had some form of query builder in place so that you can choose a metric and it writes the code for you. Some kind of AI elements would help with that skill gap for organizations.

Their support also needs to be improved. I've had a lot of issues with their support.

For how long have I used the solution?

I've been using this solution for two years.

What do I think about the stability of the solution?

I've not had any issues with it so far. I'd rate it a ten out of ten in terms of stability.

What do I think about the scalability of the solution?

You can scale it pretty easily. I'd rate it a nine out of ten in terms of scalability. 

We probably have about 30 people using this solution.

How are customer service and support?

Their support is not great. We pay for Premier Support because we're a partner, and even that's pretty bad. I've had a lot of issues with their support. It has nothing to do with Microsoft Azure Monitor as a tool. I'd rate Microsoft's support for any of their systems at the absolute lowest number that I possibly can because it's pretty bad. The time to get engineers is an issue, and their skills and knowledge are also questionable. My team is more knowledgeable than them on some of the platform-related things.

They also make a lot of mistakes. They have brought the platform down a couple of times in recent months. There has been a whole heap of stuff. I've had quite lengthy conversations with our account manager about how poor the service is, and there isn't anything they're going to do about it because it's at the organizational level. It's not one team. It seems Microsoft is going through some struggles at the moment.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

We used FrameFlow. We switched to being native. It's a Microsoft native tool.

How was the initial setup?

The deployment duration depends on the use case. It depends on what you want. You don't deploy Azure Monitor itself. It's not like other tools where you have to install nodes and install the software and deploy it. It comes natively with Azure as a platform, so the implementation time is just dependent on what the client wants out of it. For our use case, we set up a template of about 15 to 20 key metrics that we monitor, which probably doesn't take longer than a day to deploy. It's all templated. We just run a bunch of CLI commands, and it deploys those templates, but if you have a customer who wants to start monitoring more intricate or complex things such as SQL databases and applications, you can probably spend months on it.

In terms of the number of people required, one person can do it if he or she has the skills for it.

What was our ROI?

I don't really measure return on investment. It's about visibility. It's about providing the service for us. If we compare the implementation versus the visibility we get, we do get a return. It doesn't take that long to deploy, but it can subsequently create a lot of visibility. So, its return on investment is probably okay.

What's my experience with pricing, setup cost, and licensing?

Its cost depends on the ingestion of the logs. It could go anywhere. For an out-of-the-box platform such as FrameFlow, you pay pretty much a fixed price and you get what you get, whereas, with something like Azure Monitor, you pay by the ingestion charge, so you can have one client who pays hardly anything for the same alerts, and another client pays loads and loads. From experience, Azure itself isn't a cheap system. It's not a cheap tool at all. If you don't configure it correctly, it's really expensive. I'd rate it a nine out of ten.

What other advice do I have?

I'd advise learning KQL before you think about it. If you know KQL, you can do a lot with it. If you understand KQL, then it's really powerful, and you can do a lot with it. If you don't understand it, you should probably steer away from it because you won't be able to do much. You won't get much value out of it.

I'd rate Azure Monitor a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Azure Monitor
November 2025
Learn what your peers think about Azure Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.
873,003 professionals have used our research since 2012.
Abdeldjalil Sichaib - PeerSpot reviewer
CTO / Cloud Architect / Freelance at Skyops
Real User
Easy integration and visualization but the APM is not dynamic
Pros and Cons
  • "The solution very easily integrates with Azure services and in one click you can monitor your resource."
  • "The monitoring of Kubernetes clusters needs improvement to be on par with competitors."

What is our primary use case?

I am an Azure architect and present the solution to customers for use in monitoring infrastructures, applications, and containers.

What is most valuable?

The solution very easily integrates with Azure services and in one click you can monitor your resource. You do not need to set up any virtual machines.

The visualization of logs, metrics, and the workbook is easy. 

The solution supports services from past YAZ functions or containers.

What needs improvement?

The APM needs to be improved to compare with Dynatrace or Elastic. For example, monitoring user sessions is interesting in Dynatrace or Elastic but is not dynamic in the solution. The static view is very basic. 

The monitoring of Kubernetes clusters needs improvement to be on par with competitors. With the solution, you need to monitor the process, deployment, application, and the security inside the cluster. This is not the case with other products. 

The solution should monitor or integrate with other cloud providers like AWS or DCP. That would be valuable because some customers have multi-cloud environments so they go with third parties to accommodate their needs. Because of this, customers say the solution is not interesting for them. 

For how long have I used the solution?

I have used the solution for four years. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

The solution is very scalable by design. 

How are customer service and support?

I have not needed technical support. 

How was the initial setup?

The setup is easy. The solution is cloud native so there is no deployment. You just configure the solution in Azure and it is ready to go. 

Configuration can take one to five days depending on the complexity of your environment. 

What about the implementation team?

My customers hire Azure consultants, engineers, or infrastructure administrators for configurations.

One technician can handle ongoing maintenance. 

What's my experience with pricing, setup cost, and licensing?

The solution is a pay-as-you-go consumption service and is the least expensive in the market. 

I rate pricing an eight out of ten. 

Which other solutions did I evaluate?

Most of my current customers are oriented to Dynatrace. 

If you use Azure as a cloud provider, then I recommend the solution. It is easy to setup and integrate.

If monitoring the performance of applications is very important to you, then I recommend Dynatrace or Elastic APM. 

What other advice do I have?

The solution has improved over the years and things are coming in the roadmap like container integration. Application monitoring was improved in the past. Some things need improvement but a lot of things have improved already. 

I rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Swapan Biswas - PeerSpot reviewer
Associate Consultant at a consultancy with 10,001+ employees
Real User
Top 10
A powerful Kusto query language but the alerting mechanism needs improvement
Pros and Cons
  • "The tools for logs and metrics are pretty good and easy to use."
  • "The default interface should be improved."

What is our primary use case?

Our company is a service integrator and we use the solution to monitor logs, metrics, and applications for customers. We have 200 users throughout our company. 

What is most valuable?

The tools for logs and metrics are pretty good and easy to use. We can do metric monitoring, log monitoring, and prepare queries to monitor something based on  customers' requirements.  

The Kusto query language is powerful and similar to SPL. We can do a lot of things with the language. 

The solution is very easy to use and maintain. 

What needs improvement?

Alerts cannot be configured to monitor at a certain point in time. For example, we might want to alert people at zero hours but that is not possible. Splunk can accomplish this and its alerts are far better than the solution's options. The alerting mechanism is not up to the market. 

The default interface should be improved. You can prepare your own dashboard by using custom query language, but the default interface is not good. 

For how long have I used the solution?

I have been using the solution for almost three years. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

Technical support is good and very helpful. 

Support does have some limitations or challenges because they can only help with things they know. For example, we contacted them about an alert issue because we could not log off the solution's Event Hub component. Unfortunately, they were not able to help. 

Overall, support is very helpful and provides an immediate response. When they cannot help, it is a product issue. 

Which solution did I use previously and why did I switch?

I have experience with Splunk, AppDynamics, BMC Proactive Document Management, Microsoft ACCM, New Relic, and Grafana. 

How was the initial setup?

The setup was challenging initially because we were not familiar with the solution. Now that we have experience, everything is easy. 

What about the implementation team?

We implemented the solution in-house.

Ongoing maintenance is performed by three members of our team. 

What's my experience with pricing, setup cost, and licensing?

The solution is very costly because you have to pay for various things such as adding to logs and internet alerts. 

Logging costs are very high so should be lowered. Companies who log one TB or more will have very high costs. We should be able to log in a storage account to save costs.

Splunk is also very costly. 

Which other solutions did I evaluate?

The best solution depends on use cases.

AppDynamics or New Relic are the best products for application performance management.

Splunk is the best for logging and the solution is the second best. 

What other advice do I have?

If you have a Microsoft environment, then you should use the solution as much as possible.

Azure Metrics is free and covers a lot of features. You can set it up and use it for monitoring.

You can definitely use the solution for logging but be aware that there are costs. 

I rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
IrfanRashid - PeerSpot reviewer
Owner at Atominos consulting
Real User
Top 5
Allows for detailed monitoring of applications, including performance metrics and data consumption
Pros and Cons
  • "What I like about Azure Monitor is that it performs well."
  • "What I feel is when I open a screen of Azure, some places are very complex to navigate to. It is not very user-friendly when it comes to accessing certain sections."

What is our primary use case?

Azure Monitor is very good. We periodically monitor the performance of our database and servers, and we can manage that easily.

We have a lot of applications running, and we have asked our technical team to monitor their performance.

How has it helped my organization?

It is already integrated with many platforms. It has a lot of important export APIs, and GitHub is integrated. So, integration is not a problem with Azure Monitor.

What is most valuable?

What I like about Azure Monitor is that it performs well, is stable, and is easy to use.

We can see how much consumption is happening because it's linked to the payment. We want to know the data consumption for a period of time, and all this information is available there. It's used to monitor the data.

What needs improvement?

What I feel is when I open a screen of Azure, some places are very complex to navigate to. It is not very user-friendly when it comes to accessing certain sections. 

For example, finding the billing screen is not easy. Accessing the tabs can be complex because there is too much data on a single page.

So, it becomes difficult for someone who is not technically inclined to navigate.

So the UI could be improved.

For how long have I used the solution?

It's been a few years, like two to three years.

What do I think about the stability of the solution?

At the end of the day, we have seen that it is more of a usage for us. We can monitor our applications and their performance.

I would rate the stability a nine out of ten.

What do I think about the scalability of the solution?

Every time the version is updated, so it's scalable. Azure keeps on updating the solution, so it is very much scalable.

How was the initial setup?

The initial setup is straightforward. It's a complete Azure cloud solution.

It is enabled by default. Once we deploy, we just have to trigger it. As long as we have the platform available, it comes as a default option with the subscription for Azure.

It comes with enablement already.

What about the implementation team?

My team took less than an hour to set it up.

What was our ROI?

It's a very cost-effective solution. Since we are using Microsoft products, mainly built on .NET, it works very well. That's one advantage here. It's a very good ROI for us.

I have saved almost 50% of my costs compared to other cloud solutions. We are almost two years in, and we are paying every month. They are being billed, actually. We have a pay-as-you-go account. It is very good.

If we have more usage, you know, you have to pay more. If the usage is very low, for example, all my development servers are inside Azure, if my technical team is consolidating or developing the solution on their own desktop or laptop, they will not use the cloud servers. So, at that time, we are not being charged.

One thing that is actually very advantageous is that pay as you go is very helpful in curbing the cost.

What's my experience with pricing, setup cost, and licensing?

Every month, we pay a licensing fee. It's cheaper. We used Google for a month or two, and it was very expensive. But when we changed the same solution to Azure, our costs were 50% less than what Google was charging us. From a pricing point of view, Azure is the cheapest.

AWS is now coming to us. They're ready to give us a solution for free for the next year. They're ready to give a free tenant to monitor our application. But at this point, we have been using Azure. It is very cost-effective compared to AWS and Google. Azure is much cheaper. It is a pay-as-you-go model. 

What other advice do I have?

At the end of the day, I would say it's a very good product for us because we can monitor how our applications are performing. This is very important for us because it's our own application. 

We need to know its performance, collect data, visualize, and analyze. We can also improve our product based on the results we see from the monitor.

Any issues, we can go into the logs and trace them. We can do tracing as well. There are a lot of features.

Overall, I would rate the solution a nine out of ten.

My recommendation:

If you use a Microsoft product, for example, if you are developing a product in .NET or other Microsoft products, you can use Azure. It's very scalable and works very well. There are many native applications in Azure Systems that can be utilized. 

For example, if you develop your backend in .NET and use an SQL database or even MongoDB, you can use Azure because it's a native competitor for Microsoft.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Architecture at a computer software company with 201-500 employees
Real User
Top 20
Proactive monitoring and alerting, with responsive, helpful support
Pros and Cons
  • "Among the valuable features of this solution, Application Insights stands out as one of the most significant. It provides insights into application performance and helps identify issues and bottlenecks."
  • "In terms of pricing, Azure Monitor's billing based on data size can sometimes lead to increased costs, especially when developers need to purge data frequently. While there are mechanisms in place to track and manage this, there is room for improvement in terms of optimizing data pausing and related processes. Enhancements in this area could help mitigate potential billing concerns and provide a more seamless experience for users."

What is our primary use case?

As an Azure solution architect, I am currently assisting a client who requires a quote for a report comparison between New Relic and Azure Monitor. Given my experience with Azure Monitor, my goal is to showcase its capabilities and potentially eliminate the need for New Relic in their environment.

Azure Monitor is primarily a web application that offers comprehensive monitoring capabilities for Azure resources. It encompasses various aspects, including logging and application insights. With Azure Monitor, you can configure alerts and rules based on specific conditions, such as triggering an alert when CPU usage exceeds 80%. The cost of alerts and notifications in Azure Monitor is relatively affordable, typically charging around 10 cents per alert per rule, allowing for a large volume of SMS notifications, such as up to a hundred thousand.

Comparatively, New Relic also offers cost-effective solutions. However, it is important to note that New Relic's pricing structure includes charges for user creation. Normal user creation can cost around $50, while admin users may incur a charge of approximately $99. 

On the other hand, when using Azure Monitor, if your organization already has an Azure subscription with Azure Active Directory (AD), you can leverage the existing user access and permissions, granting appropriate rights and access to the Azure portal as needed.

What is most valuable?

Among the valuable features of this solution, Application Insights stands out as one of the most significant. It provides insights into application performance and helps identify issues and bottlenecks. 

Azure Monitor offers a notification feature that enables proactive monitoring and alerting. This feature proves particularly useful in ensuring timely responses to critical events and maintaining overall system health.

What needs improvement?

In terms of pricing, Azure Monitor's billing based on data size can sometimes lead to increased costs, especially when developers need to purge data frequently.

While there are mechanisms in place to track and manage this, there is room for improvement in terms of optimizing data pausing and related processes.

Enhancements in this area could help mitigate potential billing concerns and provide a more seamless experience for users.

For how long have I used the solution?

I have been working with Azure Monitor for three years.

What do I think about the stability of the solution?

I would rate the stability of Azure Monitor an eight and a half out of ten. It's pretty stable.

During the early years of 2017 or 2018, the server faced significant challenges in terms of flexibility and stability. However, in recent years, notable improvements have been made, resulting in a much more stable environment.

What do I think about the scalability of the solution?

I would rate the scalability an eight and a half out of ten.

Overall, I find Azure Monitor to be quite impressive. It's worth noting that there may be some aspects I haven't explored yet since learning opportunities arise daily. However, based on my experience with the features I have utilized thus far, I am genuinely satisfied with Azure Monitor's performance and capabilities.

Azure Monitor is applicable to companies of all sizes, ranging from small to mid-size to enterprise-level organizations. However, it's important to exercise caution and use it wisely, as Azure can become costly if resources are used unnecessarily. By utilizing Azure Monitor efficiently, you can effectively manage costs, optimize licensing, and ensure that resources are allocated appropriately to maximize value. 

When anticipating high traffic on virtual machines or app servers, you have the flexibility to adjust memory usage and CPU utilization accordingly. This allows you to effectively manage resources based on varying traffic patterns. Additionally, if you need to track logs and gain insights into application behavior, utilizing Application Insights is recommended. However, it's important to consider the data retention period carefully. Storing data for seven or fifteen days strikes a balance between retaining necessary information and managing costs, as charges are based on the storage size in gigabytes (GB), which can be relatively expensive.

How are customer service and support?

I would rate the technical support a nine and a half out of ten. 

The technical support provided for Azure services is highly commendable. Whenever a critical support ticket, such as a P1 level issue, is raised, the response is prompt and efficient. The support team promptly reaches out, assigns a dedicated engineer, and provides assistance to resolve the issue effectively. My personal experience with Azure technical support has been excellent.

The response time of Azure technical support is commendable. They have a system in place where you can create tickets based on the severity of the issue. If you designate a ticket as P1 (indicating the highest priority), they will promptly reach out to you, ensuring immediate attention and allocation of a dedicated engineer to resolve the matter efficiently.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

Our focus is on migrating from an on-premises environment to Azure, as we aim to leverage the benefits of the public cloud. Given my extensive experience with Azure and multiple successful cloud projects, I can confidently say that Azure offers significant advantages in terms of cost-effectiveness, performance, and comprehensive services. 

By using Azure, we can consolidate all our requirements in one place, benefiting from the comprehensive suite of Microsoft offerings available within the Azure ecosystem.

As an Azure Solution Architect and Azure DevOps Engineer, my role revolves around overseeing and managing Azure solutions. I am responsible for designing and implementing Azure-based architectures, as well as ensuring the smooth operation of Azure DevOps processes.

Which other solutions did I evaluate?

As part of your project analysis, you are tasked with determining whether Azure Monitor or New Relic is better suited for your specific project requirements. This comparison will help you evaluate the strengths and weaknesses of each solution and make an informed decision based on your client's needs and project background.

In our evaluation, our primary focus has been on comparing Azure Monitor with New Relic rather than considering other alternatives. Given my extensive experience with Microsoft technologies, particularly in Microsoft Azure, I aim to promote Azure and showcase its capabilities as a robust alternative to New Relic. My goal is to eliminate the reliance on New Relic and emphasize the value and benefits of leveraging Azure in our project.

What other advice do I have?

In case you encounter numerous application issues, such as errors or performance concerns, Azure Monitor offers the solution of enabling Application Insights. This feature allows you to gain valuable insights into your application's behavior. Additionally, Azure Monitor provides the flexibility to create rules and set up alerts. With up to ten alerts per hour across ten distinct rules, you can effectively monitor and respond to critical events in a timely manner.

I would rate Azure Monitor an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2392941 - PeerSpot reviewer
Engineer at a educational organization with 11-50 employees
Real User
Offers alerting and logging features along with impressive integration capabilities
Pros and Cons
  • "The features that are most valuable are the alerting function and also the logging functionality to analyze certain issues using log analytics"
  • "The onboarding process of certain assets and the overall UI can be improved in Azure Monitor"

What is our primary use case?

I have used the cloud version of Azure Monitor. If customers actively use a bunch of servers or resources and need to monitor the metrics of those devices or resources. Azure Monitor is used in such aforementioned cases for monitoring.

For instance, if a resource has been changed or access has been granted to a specific resource, a certain hard disk is offline, or a critical amount of disc space is in use, an alert needs to be generated and forwarded to the concerned professional, who is meant to work on resolving the alerts. 

Suppose a CPU is running at 100% capacity for a long duration. In that case, a service desk professional or a system administrator needs to be alerted using Azure Monitor to take appropriate action. 

What is most valuable?

The features that are most valuable are the alerting function and the logging functionality to analyze certain issues using log analytics or queries. The solution also supports deployment towards a set of resources based on data collection rules. 

What needs improvement?

The onboarding process of certain assets and the overall UI can be improved in Azure Monitor. 

The solution should allow the addition of certain assets to the monitoring process so that they can be incorporated into the existing monitoring set. The aforementioned process is possible using data collection rules, but it might also be possible to use agents or a network scan to find resources that can be implemented. 

For how long have I used the solution?

I have been using Azure Monitor for one and a half years. 

What do I think about the stability of the solution?

I would rate the stability a ten out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten. The solution can offer impressive scalability because there aren't any limits in terms of tiers that need to be adhered to. Resource addition to Azure Monitor can be carried out in a straightforward manner. The cost of the solution escalates with the proportion of data ingestion, but it's quite logical. There are between 100 to 200 users of Azure Monitor in our organization. The usage of the solution varies day to day in our company. 

I would recommend others to use the solution and to keep it updated, but presently, in our company, we don't have plans to increase the usage of Azure Monitor. 

Which solution did I use previously and why did I switch?

In our company, we previously used PRTG Monitor which had similar capabilities to Azure Monitor. Our company decided to switch to Azure Monitor because they were willing to deal with solutions from a single vendor. As our company expanded, they needed a vendor as a partner who had solutions suitable for large-scale companies and their internal base units. 

How was the initial setup?

I would rate the initial setup as seven out of ten. The tool's configuration and usage are highly intuitive. The maintenance of the solution is majorly handled by the vendor in our company, but we still remain responsible for the data collection rules and alerts.

Our company team also remains in charge of actively incorporating the correct resources that need to be monitored by the customer team from the vendor. In our company, a team of eleven professionals remain involved in the maintenance process. 

What was our ROI?

When the solution's monitoring feature is implemented, you can guarantee the continuity of your company's IT environment and prevent data outages. Due to the high availability of your company's services, you can achieve a high ROI with Azure Monitor. 

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing an eight out of ten. Besides standard licensing fees the customer needs to additionally pay based on the ingested data size. The settings of the solution can be tailored during purchase based on the size of data collection and monitoring, but the cost of the solution will also increase with the data size. 

What other advice do I have?

For infrastructure monitoring in our company, the alerting feature has been the most beneficial as it notifies on time to manage certain actions. Azure Monitor has impressive integration capabilities. It's not only a complete infrastructure in terms of certain resources residing in the Azure tenant; edge resources can monitor certain assets that are not in the cloud but are on-premises.  

Some time ago, our company had high CPU usage, and it was across Azure Virtual Desktops, we used certain metrics to view how many resources were in use and what was the cause of it. Then, based on the overview of the aforementioned step our company team decided to upscale some services so that the resources were more evenly divided and spread out.

Following the aforementioned initiative, the complaints regarding performance issues were eradicated. Based on the input or reports from Azure Monitor, our company team could make a decision, which in turn led to performance enhancement for end users. I would overall rate the product an eight out of ten. 

My advice to others would be to decide upfront which resources you would prefer to add to your monitoring, which is crucial for your organization, and what aspects you need to have Azure Monitor for. Due to the aforementioned initiative, you can start with the most essential features of Azure Monitor, and then you can add upon the original set later on to extend the monitoring capabilities. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lead architect at Ziggo Services B.V.
Real User
Top 20
Extremely stable, scalable, and quick to deploy
Pros and Cons
  • "Log analytics and log queries are the most valuable features of Azure Monitor."
  • "We encounter some difficulties in monitoring the operating system on its own."

What is our primary use case?

Azure Monitor is utilized for observability purposes, specifically for monitoring and alerting Azure states to customers.

What is most valuable?

Log analytics and log queries are the most valuable features of Azure Monitor.

What needs improvement?

We encounter some difficulties in monitoring the operating system on its own. Therefore, we require additional tools to obtain a comprehensive view of the entire application chain.

The technical support can be faster and has room for improvement.

The dashboarding and reports could benefit from improvements, as Microsoft seems to prioritize Power BI as their main dashboarding tool. Perhaps these enhancements could be integrated natively into Azure, as there is certainly room for improvement in that area.

For how long have I used the solution?

I have been using the solution for seven years.

What do I think about the stability of the solution?

I give the stability a ten out of ten.

What do I think about the scalability of the solution?

Azure Monitor is scalable.

How are customer service and support?

The technical support is not always perfect. Sometimes it takes a long time to get the right person who actually understands the issue to work on the case.

How was the initial setup?

We find the initial setup to be straightforward as we have extensive experience in it. However, configuring Azure Monitor may prove to be complex for those who are less experienced. The deployment takes about 30 minutes. The deployment process is using a CICD workflow that is fully automated.

What about the implementation team?

The implementation was completed in-house. I work as an integrator and am responsible for implementing solutions for our customers.

What's my experience with pricing, setup cost, and licensing?

There is a monthly fee for the alerts triggered and the data stored.

What other advice do I have?

I give the solution an eight out of ten.

We have 35 customers using the solution.

We have a small DevOps team of about ten developers that maintain this life cycle.

The reason for using this solution is to align with the hyperscaler's capabilities as close as possible, and this is the best-integrated solution we can find.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Azure Monitor Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2025
Buyer's Guide
Download our free Azure Monitor Report and get advice and tips from experienced pros sharing their opinions.