Azure Monitor Reviews

Our company is a premium member of Azure. Our clients use Azure Monitor effectively and we support services from Azure. At our company, we also support other Microsoft solutions, like Fabric. The tool is used for end-to-end infrastructure monitoring or VM monitoring. The performance of VMs, input/output operations, database operations, and high utilization for CPU or memory can be managed using Azure Monitor. 

There is also a notification service from Azure Monitor which lets you alert the production engineering team or managerial services team to act accordingly in case of any service breakage or failures. The solution can send notifications via SMS, phone calls, or emails. 

Azure Monitor is easily configurable and allows visibility of the entire infrastructure. The solution can be easily configured and enabled to monitor the storage, database, and VMs. 

Azure Monitor is comparatively more expensive than other tools, but it's more user-friendly, especially for administrators to configure and for our company clients to use. The solution identifies all the exceptions for the clients of our organization, then monitors the exceptions and also generates a report. The meantime to recover or resolve issues is minimal while using Azure Monitor.

The cost of the solution can be reduced so that more people can adopt it for monitoring purposes. Some challenges remain in integration with the product. At our company, on a few occasions, we have faced difficulty integrating Azure Monitor with other third-party applications. 

Azure Monitor integrates and supports other Azure solutions more easily than other vendor products. Integration with third-party tools from other vendors than Azure is more time-consuming for to analyze and obtain expected results or configurations. The solution provider should focus more on the integrations. 

I have been working with Azure Monitor for ten years. 

I would rate the stability an eight out of ten. In our company, Azure Monitor is majorly used for enterprise businesses. But the solution can also be used for small and medium scale businesses. I am doubtful if a small business has the need for enhanced monitoring that the solutions offer and if they can afford the solution's cost. A small business can choose a simple or basic monitoring solution with scripting features. 

I would rate the scalability an eight out of ten. The solution offers high scalability. 

I would rate the tech support a five out of ten. The vendor has a good response time. The support team usually provides the knowledge base articles and solutions to resolve issues, but these resources are not effective in practically resolving the problems. The response durations depend heavily on the priority of the client and the severity of the issue raised; for high-priority clients, the solution provider can be expected to respond urgently. 

If Azure Monitor shows major errors or particular services are not running, then the support team will respond to such issues faster and suggest restarting the service. Without Azure Monitor, tasks can be carried out manually by supervising and verifying every area in rare cases when the solution stops functioning for a couple of hours. For major incidents where a huge number of clients raise issues, the support team is able to identify and resolve the issues much faster than general issues. 

I would rate the initial setup an eight out of ten. If the deployer has experience accessing the Azure portal and the respective Azure Monitor portal, then it's extremely easy to deploy the solution. If a deployer doesn't have hands-on experience, then user guides can be used for the product's deployment process.

Usually, the deployment of the solution only takes a few minutes if the deployer is aware of the configuration details. For instance, if you want to use Azure Monitor for monitoring databases, their queries, or performance, then the respective database components need to be selected and configured as part of the initial setup. Similarly, for monitoring virtual machines, the specific virtual machine option needs to be selected along with the components to monitor during setup. 

Sometimes, our organization needs to implement a few difficult configurations for Azure Monitor, which are new and haven't been exactly configured before; in such cases, our organization uses reference documents or knowledge bases for the deployment. For the aforementioned situations, the deployment will take a couple of hours. 

It's a costly solution. 

Azure Monitor can be easily integrated with third-party services. For instance, if there are few applications that are partially operating in the cloud and on-premises, and if such applications need to be integrated on-premises for monitoring, it is possible with Azure Monitor. The solution also feasibly integrates easily with AWS platforms, databases and network or storage components. 

If certain critical services of the solution abruptly go down for several minutes, alerts are set, and technical support immediately checks specific areas before further failures occur. For some organizations, Azure Monitor provides an auto-heal feature.

In our organization, we have been successful in restoring the solution multiple times on our own by restarting the entire service or certain parts of the service in other nodes without causing any negative impact on the business. 

When there is a sudden failure of the solution, it will impact the clients, but to identify issues before the solution breaks down, our company needs to implement complex configurations and customizations.

If the VM is down, the solution will notify you, but it's possible to identify the symptoms before the VM completely breaks down. Any issues with the solution are resolved through the auto heal program or directly by the tech support team of Azure Monitor. Overall, I would rate Azure Monitor a seven out of ten. 

I am monitoring all of my Azure Monitor and getting good reports. I can customize the reports to get the information I need. I am also getting emails about which AAS instances are down and everything in the system related to my services.

It is easy to use, scalable, and user-friendly. Microsoft has Many guides and videos to help you understand how to create and use Azure Monitor.

I have used multiple products like Webex and PRTG. Some features could be added. Azure Monitor should add SMS and APIs. We have very limited access to Azure Monitor. I usually get alerts on my phone when they are integrated with Slack.
I am not always available, but my team is. Sometimes, I am traveling and don't have access to my email, but I have Slack and other third-party projects that send me instant messages if a sensor goes down.

I have been using Azure Monitor as a customer for seven years. I have been working in my current company for the past year, but in my previous organization, we used Citrix and Azure Monitor to monitor the instances. 

The product is scalable.

We have almost 23 users, and the network security zone has four users using the solution. Currently, we are not planning to add usage.

The technical support team is good. Sometimes, there was a long waiting period. I've never faced any issues with Azure Monitor. If I’m deploying, I’m drafting a mail to the Microsoft team and receive the response after three days of purpose.

Positive

I faced many issues in my previous organization since I was a beginner in Azure, but I have no issues now. When implementing Citrix on-premises to Azure, we had some problems with adding sensors and SSL certificates.

If I have experience with Azure monitor, everything will come into word-of-mouth publishing. If I am satisfied with Azure monitoring, I will tell my colleagues in any previous organizations or anyone I’m connected with on LinkedIn.

Overall, I rate the solution a nine out of ten.

Azure Monitor is primarily used to monitor your services.

The monitoring, performance, and availability of services are valuable features.

There is room for improvement in stability. 

I have been using this solution for ten years. 

I would rate the stability a nine out of ten. There's always room for improvement as we discover new features and functionalities.

The initial setup is straightforward. It took us three days to set up.

Deployment is just a matter of enabling the necessary services, and we've also developed some custom configurations around it.

Managers, engineers, developers, and a combination of experts across different roles within our team are involved in deployment and maintenance.

We have seen a return on investment.

Azure Monitor, in my view, has a focus primarily on Azure's resources and services. If you treat Azure Monitoring as an individual service, then you might also want to consider using Grafana or Prometheus.

We also evaluated Dynatrace and Prometheus. We use a combination of these tools depending on the specific services and requirements.

Overall, I would rate the solution a nine out of ten. 

For those who want to use Azure as their deployment and point model for the cloud and enabling monitoring is pretty easier compared to a third-party monitoring service.

We use it for proactive infrastructure monitoring. It's being used for monitoring the key metrics and availability of infrastructure.

We most probably use its latest version.

It's a Microsoft native tool, so it works well with other Microsoft technologies, which is predominantly what our customer end-user base is.

Automation is a key benefit of it as well. You can link one box to automatically resolve the issues off the back of another. There's quite a lot you can do with it.

The query builder could be better. In comparison to other monitoring tools, in order to use Azure Monitor, your engineers need to have KQL experience. If they don't, it's not intuitive as a system. They need to understand KQL and get the right queries to get the value that they want, whereas a lot of out-of-the-box solutions, such as FrameFlow and Datadog, can be given to somebody untrained, and the UI will guide them through what they need to do. You lose some customization with that, but you don't need to train people on it. It would be good if Microsoft had some form of query builder in place so that you can choose a metric and it writes the code for you. Some kind of AI elements would help with that skill gap for organizations.

Their support also needs to be improved. I've had a lot of issues with their support.

I've been using this solution for two years.

I've not had any issues with it so far. I'd rate it a ten out of ten in terms of stability.

You can scale it pretty easily. I'd rate it a nine out of ten in terms of scalability. 

We probably have about 30 people using this solution.

Their support is not great. We pay for Premier Support because we're a partner, and even that's pretty bad. I've had a lot of issues with their support. It has nothing to do with Microsoft Azure Monitor as a tool. I'd rate Microsoft's support for any of their systems at the absolute lowest number that I possibly can because it's pretty bad. The time to get engineers is an issue, and their skills and knowledge are also questionable. My team is more knowledgeable than them on some of the platform-related things.

They also make a lot of mistakes. They have brought the platform down a couple of times in recent months. There has been a whole heap of stuff. I've had quite lengthy conversations with our account manager about how poor the service is, and there isn't anything they're going to do about it because it's at the organizational level. It's not one team. It seems Microsoft is going through some struggles at the moment.

Negative

We used FrameFlow. We switched to being native. It's a Microsoft native tool.

The deployment duration depends on the use case. It depends on what you want. You don't deploy Azure Monitor itself. It's not like other tools where you have to install nodes and install the software and deploy it. It comes natively with Azure as a platform, so the implementation time is just dependent on what the client wants out of it. For our use case, we set up a template of about 15 to 20 key metrics that we monitor, which probably doesn't take longer than a day to deploy. It's all templated. We just run a bunch of CLI commands, and it deploys those templates, but if you have a customer who wants to start monitoring more intricate or complex things such as SQL databases and applications, you can probably spend months on it.

In terms of the number of people required, one person can do it if he or she has the skills for it.

I don't really measure return on investment. It's about visibility. It's about providing the service for us. If we compare the implementation versus the visibility we get, we do get a return. It doesn't take that long to deploy, but it can subsequently create a lot of visibility. So, its return on investment is probably okay.

Its cost depends on the ingestion of the logs. It could go anywhere. For an out-of-the-box platform such as FrameFlow, you pay pretty much a fixed price and you get what you get, whereas, with something like Azure Monitor, you pay by the ingestion charge, so you can have one client who pays hardly anything for the same alerts, and another client pays loads and loads. From experience, Azure itself isn't a cheap system. It's not a cheap tool at all. If you don't configure it correctly, it's really expensive. I'd rate it a nine out of ten.

I'd advise learning KQL before you think about it. If you know KQL, you can do a lot with it. If you understand KQL, then it's really powerful, and you can do a lot with it. If you don't understand it, you should probably steer away from it because you won't be able to do much. You won't get much value out of it.

I'd rate Azure Monitor a seven out of ten.

I am an Azure architect and present the solution to customers for use in monitoring infrastructures, applications, and containers.

The solution very easily integrates with Azure services and in one click you can monitor your resource. You do not need to set up any virtual machines.

The visualization of logs, metrics, and the workbook is easy. 

The solution supports services from past YAZ functions or containers.

The APM needs to be improved to compare with Dynatrace or Elastic. For example, monitoring user sessions is interesting in Dynatrace or Elastic but is not dynamic in the solution. The static view is very basic. 

The monitoring of Kubernetes clusters needs improvement to be on par with competitors. With the solution, you need to monitor the process, deployment, application, and the security inside the cluster. This is not the case with other products. 

The solution should monitor or integrate with other cloud providers like AWS or DCP. That would be valuable because some customers have multi-cloud environments so they go with third parties to accommodate their needs. Because of this, customers say the solution is not interesting for them. 

I have used the solution for four years. 

The solution is very stable. 

The solution is very scalable by design. 

I have not needed technical support. 

The setup is easy. The solution is cloud native so there is no deployment. You just configure the solution in Azure and it is ready to go. 

Configuration can take one to five days depending on the complexity of your environment. 

My customers hire Azure consultants, engineers, or infrastructure administrators for configurations.

One technician can handle ongoing maintenance. 

The solution is a pay-as-you-go consumption service and is the least expensive in the market. 

I rate pricing an eight out of ten. 

Most of my current customers are oriented to Dynatrace. 

If you use Azure as a cloud provider, then I recommend the solution. It is easy to setup and integrate.

If monitoring the performance of applications is very important to you, then I recommend Dynatrace or Elastic APM. 

The solution has improved over the years and things are coming in the roadmap like container integration. Application monitoring was improved in the past. Some things need improvement but a lot of things have improved already. 

I rate the solution a seven out of ten. 

Our company is a service integrator and we use the solution to monitor logs, metrics, and applications for customers. We have 200 users throughout our company. 

The tools for logs and metrics are pretty good and easy to use. We can do metric monitoring, log monitoring, and prepare queries to monitor something based on  customers' requirements.  

The Kusto query language is powerful and similar to SPL. We can do a lot of things with the language. 

The solution is very easy to use and maintain. 

Alerts cannot be configured to monitor at a certain point in time. For example, we might want to alert people at zero hours but that is not possible. Splunk can accomplish this and its alerts are far better than the solution's options. The alerting mechanism is not up to the market. 

The default interface should be improved. You can prepare your own dashboard by using custom query language, but the default interface is not good. 

I have been using the solution for almost three years. 

The solution is very stable. 

The solution is scalable. 

Technical support is good and very helpful. 

Support does have some limitations or challenges because they can only help with things they know. For example, we contacted them about an alert issue because we could not log off the solution's Event Hub component. Unfortunately, they were not able to help. 

Overall, support is very helpful and provides an immediate response. When they cannot help, it is a product issue. 

I have experience with Splunk, AppDynamics, BMC Proactive Document Management, Microsoft ACCM, New Relic, and Grafana. 

The setup was challenging initially because we were not familiar with the solution. Now that we have experience, everything is easy. 

We implemented the solution in-house.

Ongoing maintenance is performed by three members of our team. 

The solution is very costly because you have to pay for various things such as adding to logs and internet alerts. 

Logging costs are very high so should be lowered. Companies who log one TB or more will have very high costs. We should be able to log in a storage account to save costs.

Splunk is also very costly. 

The best solution depends on use cases.

AppDynamics or New Relic are the best products for application performance management.

Splunk is the best for logging and the solution is the second best. 

If you have a Microsoft environment, then you should use the solution as much as possible.

Azure Metrics is free and covers a lot of features. You can set it up and use it for monitoring.

You can definitely use the solution for logging but be aware that there are costs. 

I rate the solution a seven out of ten. 

I am not using the product by myself. I recommend the tool to our customers. Our company's customers use Azure Monitor in their DevOps practices since it offers easy-to-monitor components. Usually, we augment the product since DXC has its own tool. In our company, we also deploy our own tools on Dynatrace. We also have our own set of tools called DXC Platform X, which gets deployed to the cloud, and the native cloud tools like Azure Monitor are augmented by our own tool.

I don't know what specific features the customer gets from the tool. I know the standard monitoring is done on Azure Monitor. In our company, aside from being active with the setup, we also take care of the notification setup so that the help desk and right people are alerted in case there is an issue.

It is not just Azure Monitor that my company deals with since we augment it with our own DXC Platform X, which DXC developed for the cloud. DXC Platform X has its own set of tools for the cloud.

It would be good if there could be an integration between Azure Monitor and Azure Arc. The integration between Azure Monitor and Azure Arc can create a different product. Using Azure Monitor and Azure Arc separately to monitor different environments can be complicated. I think there is a need to blend everything into one product so that you can monitor everything, like the on-premises, AWS or Azure with one tool.

I have been using Azure Monitor for more than two years.

The tool's pricing is very good. I could say that Microsoft offers different cost models, which are listed on the product's website. It starts free of cost and goes up to a certain level, and then one just needs to pay above that. Usually, clients don't have to pay to choose anything, which is the biggest advantage of the hosting model.

The tool is a native product of Azure. Some good integration capabilities are present in the tool. It also offers availability, and the tool's pricing is very good.

I rate the tool an eight out of ten.

I have used the cloud version of Azure Monitor. If customers actively use a bunch of servers or resources and need to monitor the metrics of those devices or resources. Azure Monitor is used in such aforementioned cases for monitoring.

For instance, if a resource has been changed or access has been granted to a specific resource, a certain hard disk is offline, or a critical amount of disc space is in use, an alert needs to be generated and forwarded to the concerned professional, who is meant to work on resolving the alerts. 

Suppose a CPU is running at 100% capacity for a long duration. In that case, a service desk professional or a system administrator needs to be alerted using Azure Monitor to take appropriate action. 

The features that are most valuable are the alerting function and the logging functionality to analyze certain issues using log analytics or queries. The solution also supports deployment towards a set of resources based on data collection rules. 

The onboarding process of certain assets and the overall UI can be improved in Azure Monitor. 

The solution should allow the addition of certain assets to the monitoring process so that they can be incorporated into the existing monitoring set. The aforementioned process is possible using data collection rules, but it might also be possible to use agents or a network scan to find resources that can be implemented. 

I have been using Azure Monitor for one and a half years. 

I would rate the stability a ten out of ten. 

I would rate the scalability an eight out of ten. The solution can offer impressive scalability because there aren't any limits in terms of tiers that need to be adhered to. Resource addition to Azure Monitor can be carried out in a straightforward manner. The cost of the solution escalates with the proportion of data ingestion, but it's quite logical. There are between 100 to 200 users of Azure Monitor in our organization. The usage of the solution varies day to day in our company. 

I would recommend others to use the solution and to keep it updated, but presently, in our company, we don't have plans to increase the usage of Azure Monitor. 

In our company, we previously used PRTG Monitor which had similar capabilities to Azure Monitor. Our company decided to switch to Azure Monitor because they were willing to deal with solutions from a single vendor. As our company expanded, they needed a vendor as a partner who had solutions suitable for large-scale companies and their internal base units. 

I would rate the initial setup as seven out of ten. The tool's configuration and usage are highly intuitive. The maintenance of the solution is majorly handled by the vendor in our company, but we still remain responsible for the data collection rules and alerts.

Our company team also remains in charge of actively incorporating the correct resources that need to be monitored by the customer team from the vendor. In our company, a team of eleven professionals remain involved in the maintenance process. 

When the solution's monitoring feature is implemented, you can guarantee the continuity of your company's IT environment and prevent data outages. Due to the high availability of your company's services, you can achieve a high ROI with Azure Monitor. 

I would rate the pricing an eight out of ten. Besides standard licensing fees the customer needs to additionally pay based on the ingested data size. The settings of the solution can be tailored during purchase based on the size of data collection and monitoring, but the cost of the solution will also increase with the data size. 

For infrastructure monitoring in our company, the alerting feature has been the most beneficial as it notifies on time to manage certain actions. Azure Monitor has impressive integration capabilities. It's not only a complete infrastructure in terms of certain resources residing in the Azure tenant; edge resources can monitor certain assets that are not in the cloud but are on-premises.  

Some time ago, our company had high CPU usage, and it was across Azure Virtual Desktops, we used certain metrics to view how many resources were in use and what was the cause of it. Then, based on the overview of the aforementioned step our company team decided to upscale some services so that the resources were more evenly divided and spread out.

Following the aforementioned initiative, the complaints regarding performance issues were eradicated. Based on the input or reports from Azure Monitor, our company team could make a decision, which in turn led to performance enhancement for end users. I would overall rate the product an eight out of ten. 

My advice to others would be to decide upfront which resources you would prefer to add to your monitoring, which is crucial for your organization, and what aspects you need to have Azure Monitor for. Due to the aforementioned initiative, you can start with the most essential features of Azure Monitor, and then you can add upon the original set later on to extend the monitoring capabilities. 

Azure Monitor is primarily used to monitor various aspects of Azure services and resources. It helps in tracking performance, detecting issues, and managing incidents related to cloud services. With Azure Monitor, there is no need to write specific code for monitoring purposes, as it automatically handles monitoring tasks and manages data related to cloud devices and services within Azure.

The most valuable functions of Azure Monitor for our clients are its ability to monitor CPU usage and detect any potential issues before they escalate into actual problems. This helps in proactively addressing issues and preventing disruptions in our services. Additionally, Azure Monitor's integration with Azure for implementation has been quite straightforward and easy to manage.       

I believe Azure Monitor is already a top-notch solution with excellent functionality and there is not much I would suggest for improvement. However, there is one limitation that certain features require payment, even for testing purposes, which can be a challenge. 

I have been using Azure Monitor for the past few years.

It is a stable solution as I haven’t encountered any issues.

It is a scalable solution.

I haven’t personally associated with the technical support from Azure Monitor as I work on the data and infrastructure side, where I haven't encountered any issues. The platform offers a wide range of capabilities for scaling up and managing data effectively.

As for comparing Azure Monitor with similar services from AWS, Microsoft prioritizes integration within its own ecosystem, which can lead to better functionality and response times compared to other platforms like AWS.

The deployment process of Azure Monitor is not overly complex since it is based on a cloud infrastructure. The process can vary from private to hybrid cloud setups, depending on your needs and configurations.

Regarding pricing, Azure Monitor is free with an Azure license, so there are no additional costs for using it.

I would overall rate it a seven out of ten.

We use Azure Monitor to monitor all the infrastructure that we have in the cloud.

Azure Monitor gives us the observability to check everything that we have in the cloud. We can set up some alarms to better manage what we have in the cloud.

Azure Monitor has a direct connection with the infrastructure in the cloud. It's like a built-in feature in public services.

It's really complex to retrieve or query the logs in Azure Monitor. They have another query language, and it's messy. It never works the first time. You have to check a little bit of queries. It's really hard to make queries in Azure Monitor.

I have been using Azure Monitor for five years.

We never had issues with the solution's stability. I rate Azure Monitor a nine out of ten for stability.

I rate Azure Monitor a nine out of ten for scalability. It's a cloud service, and we don't have any issues with it.

Azure Monitor's technical support overall is not perfect.

Neutral

We have seen a return on investment with Azure Monitor because it's a tool that's out of the box in the cloud.

Azure Monitor's pricing is tied to the services. The Azure Insight is a little bit expensive. It's a little expensive if you want to avail all the features.

I am using the on-cloud version of Azure Monitor.

If they are using the cloud, users can use Azure Monitor as the first tool because it already has integration with all the services. However, the query language that I use is really complex. So if users haven't built queries before, they will have several issues with it.

Even for technical people, they will have issues if they don't have experience using a query language. So if they are using Azure, they should use Azure Monitor initially. Later, they can improve the monitoring environment by applying some other tools.

Overall, I rate Azure Monitor a seven out of ten.