I mainly use Azure Monitor to monitor my WordPress site for availability, performance, and error logs.
Senior Solutions Specialist (Network & Security) at Ooredoo Qatar
Excellent visibility options but integration could be better
Pros and Cons
- "Azure Monitor's best features are its graphs and charts, the different visibility options, and reporting."
- "Azure Monitor's integration with applications could be improved."
What is our primary use case?
How has it helped my organization?
Azure Monitor provides visibility and proactive alerts, which means that if anything happens, I get automated alerts from the performance monitoring tool and can fix the problem.
What is most valuable?
Azure Monitor's best features are its graphs and charts, the different visibility options, and reporting.
What needs improvement?
Azure Monitor's integration with applications could be improved. There is limited support in terms of what it can monitor, and the connectors are built in a way that only monitors a specific area. In the next release, Azure Monitor should improve its visibility features, especially for WordPress websites.
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For how long have I used the solution?
I've been using Azure Monitor for over a year.
What do I think about the stability of the solution?
Azure Monitor is very stable - I'd rate its stability ten out of ten.
What do I think about the scalability of the solution?
Azure Monitor is very scalable - I'd rate its scalability ten out of ten.
How are customer service and support?
Microsoft's technical support is ok, but its response time is quite high, and you have to buy very expensive support to get a better response time.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I previously worked with SolarWinds and ManageEngine, but both were developed for on-premise environments.
How was the initial setup?
The initial setup was straightforward, and deployment took around thirty minutes. I would rate the process nine out of ten.
What about the implementation team?
I implemented Azure Monitor myself.
What was our ROI?
Given its low price, Azure Monitor gives good ROI.
What's my experience with pricing, setup cost, and licensing?
Azure Monitor's price is minimal to the point of being almost negligible. I would rate its pricing eight out of ten.
What other advice do I have?
Azure Monitor is simple and cost-effective, but make sure that it can provide you with the information you're looking for, the right metrics, and what you need in advanced and application monitoring. I would give Azure Monitor a rating of seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Solutions Architect at Ultiblob Cloud Services
Useful telemetry information, quick support, and high availability
Pros and Cons
- "Azure Monitor is useful because of the useful application insights and telemetry, such as metrics and logs."
- "Azure Monitor could improve the visualization aspect and integrate better with other third-party services."
What is our primary use case?
Azure Monitor can be used to monitor on-prem servers. You can install the agent on a server on-premise and you can pull out whatever telemetry you want. Additionally, you can install it on servers that are on the public cloud. It's similar to hybrid solutions. However, it depends on the use case. If there's a server on-premise, you deploy the server in AWS or GCP. If the server is on Azure itself, then it plugs directly in which is a hybrid setup.
Azure Monitor can be used if you are trying to look for how all the applications are tied together, such as application mapping. It helps to know what ports are open, what services are running on certain servers as one.
We are able to monitor CPU utilization for specific servers to determine if they are running specific types of workloads or high resource utilization type workloads. We use Azure Monitor to be able to see if the server gets to a certain threshold, such as 70 percent CPU utilization, then send an alert to the operation center or reliability center to go look at it. They could then expand or increase the CPU resource there to fix the issue. The tool is used for monitoring purposes.
How has it helped my organization?
Azure Monitor has helped our organization to have insights into issues and informs us before an issue becomes a very critical stage. It provides us a baseline on how to prevent serious issues in the future. You don't want it to get to 90 percent usage, if you catch it at 70 percent, it helps preserve the lifespan of that sever or allow your services to keep running efficiently or effectively. It keeps the availability of whatever service that you're running on that server, is in check. This is one of the most important parts of the service.
What is most valuable?
Azure Monitor is useful because of the useful application insights and telemetry, such as metrics and logs.
What needs improvement?
Azure Monitor could improve the visualization aspect and integrate better with other third-party services.
For how long have I used the solution?
I have been using Azure Monitor for approximately four years.
What do I think about the stability of the solution?
Azure Monitor is a stable solution.
What do I think about the scalability of the solution?
The scalability of Azure Monitor is very good because it is on a public platform.
We have approximately 500 users using this solution. We are extensively using Azure Monitor and we are always adding to it.
How are customer service and support?
The support we have received from Microsoft has been good. Depending on the issue you might be facing, they could respond within less than 24 hours during business hours.
How was the initial setup?
The initial setup of Azure Monitor is straightforward. The process took us approximately one hour.
What about the implementation team?
We did the implementation of Azure Monitor in-house.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable.
Which other solutions did I evaluate?
I have evaluated Datadog before choosing Azure Monitor.
What other advice do I have?
I rate Azure Monitor an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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June 2025

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Solution Sales Architect at Softline
Offers ease of use to users and supports multiple environments
Pros and Cons
- "The solution's most valuable features are its ease of use and support for multiple environments"
- "The product should integrate well with other tools or clouds in the future, as it is one of the areas where the product currently has certain shortcomings."
What is our primary use case?
I use the Azure Monitor in my company since it is a part of every solution we send to our customers. From a monitoring perspective, the use cases attached to the tool are enormous. Usually, my company uses it to monitor all Azure services that our customers use. My company also uses Azure Monitor if we want to monitor our customers' on-premises environment. In the case of any third-party cloud environment, my company suggests that customers have Azure Arc implemented in their environment. With it, they can monitor usage and monitoring while having one single dashboard for all their environments.
What is most valuable?
The solution's most valuable features are its ease of use and support for multiple environments. With the tool, the customer can have a single dashboard for all the environments.
What needs improvement?
The product should integrate well with other tools or clouds in the future, as it is one of the areas where the product currently has certain shortcomings.
For how long have I used the solution?
I have experience with Azure Monitor.
What do I think about the stability of the solution?
It is a pretty stable solution.
What do I think about the scalability of the solution?
It is a very scalable solution.
I am actively working with around 20 to 25 customers, and I know that the monitoring process is a part of every solution. As a part of our company's best practices, we provide a pitch associated with Azure Monitor to each and every customer.
How are customer service and support?
The solution's technical support team is fast, knowledgeable, and customer-friendly.
Which solution did I use previously and why did I switch?
I have experience with Azure Backup.
How was the initial setup?
The product's initial setup phase is straightforward.
To have a simple monitoring system in place, I don't think it will take more than a day to enable it with the basic dashboards. If customers have a very unique requirement and need a dashboard of a specific type, then in such cases, it takes some time to develop the dashboard and publish the data. The deployment and time to create a dashboard can keep varying.
The solution is deployed on the cloud. The tool supports another cloud on-premises as well.
What's my experience with pricing, setup cost, and licensing?
The product offers a pay-as-you-go model to users. The charges are to be paid according to the usage of the product.
What other advice do I have?
Azure Monitor's integration capabilities make integrations very easy. The tool supports on-premises and other cloud environments.
I suggest that for each and every solution in place, one should have a monitoring tool because it is a crucial component of any solution.
I don't think that much about AI-related stuff when it comes to the tool since I don't think it would make much of a difference.
The value provided by the product stems from the fact that its customers can monitor their environment on a single dashboard and can look at areas like usage, triggers, and IOPS and CPU memory utilization. If there are any alerts, one can set certain triggers in the tool.
I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Full Stack Software Engineer at Collabera Philippines
Provides good stability and maximizes the application's performance
Pros and Cons
- "The solution's most valuable features are its ability to focus on delivery and maximizing the performance of applications and services."
- "The solution's monitoring feature has limitations for analyzing multiple metrics."
What is our primary use case?
We use the solution to develop AI technology, particularly for financial services. It involves creating a chatbot or conversational AI system.
What is most valuable?
The solution's most valuable features are its ability to focus on delivery and maximizing the performance of applications and services.
What needs improvement?
The solution's monitoring feature has limitations for analyzing multiple metrics. Also, its support services could be better.
For how long have I used the solution?
We have been a customer of AWS Monitor for less than a year.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
We have more than ten people using the solution.
How are customer service and support?
The solution's technical support services need improvement.
How was the initial setup?
The solution's initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive, but it is worth the price.
What other advice do I have?
You can use this technology, as it is unique to Microsoft's services. It focuses on performance monitoring. It is highly effective for diagnostic purposes, viewing metrics, and enabling/disabling logs. It facilitates data gathering and logging, as its name suggests.
I rate it an eight out of ten, as we had a great experience learning the technology.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager of Systems at Sir Syed University of Engineering and Technology
A stable solution for monitoring resources and resource utilization
Pros and Cons
- "Technical support is good and helpful...The initial setup is easy."
- "The scalability could be improved as there are some limitations."
What is our primary use case?
Azure Monitor helps monitor resources to get alerts on the usage or incident's generation. One can also use it to log the events in the event's hub or analyze them through Azure Log Analytics workspace and SIEM tools available to analyze your resource utilization.
What is most valuable?
The logs, analytics, alerts, and Azure Log Analytics workspace are valuable features in Azure Monitor.
What needs improvement?
Improvement is a continuous process, and Azure Monitor should keep improving the solution per the evolving trend and technologies. The scalability could be improved as there are some limitations.
For how long have I used the solution?
I have been using the solution for more than four years.
What do I think about the stability of the solution?
It is a stable solution. I rate its stability a nine out of ten.
What do I think about the scalability of the solution?
It is a scalable solution but needs some improvement because of its policies.
Azure Monitor is useful at the enterprise level because it already has many resource monitoring solutions.
I rate its scalability an eight out of ten.
How are customer service and support?
Technical support is good and helpful as the services they provide us are based on the SLA we have with them.
How was the initial setup?
The initial setup is easy. Those who opt for Azure Monitor should use it as per needs. For example, one can use it to monitor resources, administrative operations, or log events. The solution was deployed on the cloud.
What's my experience with pricing, setup cost, and licensing?
My company is okay with the current pricing of the solution.
What other advice do I have?
I recommend the product to those planning to use it. I rate the overall product an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Vice President - Network Management at ADS Securities LLC
A well-integrated solution with good troubleshooting features
Pros and Cons
- "It has good troubleshooting features."
- "If it is configured incorrectly, you can end up with a huge bill."
What is our primary use case?
We use this solution for basically everything. For example, we use it for infrastructure, application and resource monitoring.
What is most valuable?
It has good troubleshooting features like automated troubleshooting. It is also a flexible solution and a low-cost product. It includes all the features that are required for multi-cloud and public cloud.
What needs improvement?
If it is configured incorrectly, you can end up with a huge bill. Sometimes, a lot of data is collected and stored, and we may get charged for that kind of storage which is an issue.
For how long have I used the solution?
We have been using this solution for more than two years and are currently using the latest version. It is a cloud-based solution and deployed on public cloud. Our cloud provider is Microsoft Azure.
What do I think about the stability of the solution?
It's stable and constantly updated with new features and functionalities.
What do I think about the scalability of the solution?
It is scalable and can scale to any size. Five people use this solution in our organization, primarily administrators, DevOps and security personnel. It requires about two to three people for deployment and maintenance. We have dedicated people from the monitoring team that do this. We plan to expand the number of users eventually.
How are customer service and support?
The technical support is quite responsive. Microsoft support is pretty good. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was straightforward and not complex. Deployment took a couple of days, and it was deployed in-house.
What was our ROI?
We have seen an ROI. It is a helpful tool and provides proactive information about the infrastructure.
Which other solutions did I evaluate?
We did not evaluate other options. Azure Monitor is one of the most non-native tools from Microsoft, and it's well-integrated.
What other advice do I have?
I rate this solution an eight out of ten. I recommend this solution to others. They should try Azure Monitor to see if it fits their requirements gradually. Additionally, there isn't a lot of upfront investment required to set it up.
The configuration could be improved in the next release because it takes a little time. However, they regularly update their scalability and features.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Engineer at a financial services firm with 1,001-5,000 employees
Low-priced and stable tool for data export and visualization, but has very few features
Pros and Cons
- "Data exporting is easy, and this tool works seamlessly with other solutions. It's a stable and low-priced solution."
- "This solution has fewer features than some of its competitors, so adding more features to it would make it better."
What is our primary use case?
We use Azure Monitor as our alert system. We also use it for other types of measurement.
What is most valuable?
Currently, we use Power BI for our data visualization, and Azure Monitor is a very good fit with those cases. Another thing I like about the solution is that we can easily export the data, and the tool seamlessly works together with Datadog, though in terms of visualization in Azure Monitor, it's not as beautiful. It also doesn't have as many features as Power Bi, and this is why we were comparing it with Datadog.
We use Power BI because it has many features, so that's the main part we consider when selecting which tool to use. As for Datadog, people think of it as an application performance monitoring tool, rather than a data exporting tool, so they will still use Azure Monitor for exporting data. In some cases when the data analyst team needs some type of data, we can set that up for them on Azure Monitor, then consider using Datadog as a platform monitor.
What needs improvement?
Visualization in Azure Monitor needs improvement. Adding more features to it would also make the solution better.
For how long have I used the solution?
My experience with Azure Monitor is six months.
What do I think about the stability of the solution?
Azure Monitor is a stable tool.
What do I think about the scalability of the solution?
Azure Monitor is scalable, but the only downside to it is that it's not an out-of-the-box (OOTB) solution, so we cannot scale it to something outside of Azure ServiceNow. Currently, we use ServiceNow as a ticketing system, then use Datadog as the incident and alert system to trigger a ticket in ServiceNow, which we cannot do in Azure Monitor.
What's my experience with pricing, setup cost, and licensing?
Azure Monitor is a low-priced solution.
Which other solutions did I evaluate?
We evaluated Datadog.
What other advice do I have?
I was comparing Datadog and Azure Monitor. We had a POC for Datadog and we were trying to test it with the trial account for our current data solution in Azure, so we tried to measure the differences between the two solutions.
Now we use Azure Monitor for our alerts and other measurements, but not as an application performance monitoring tool, so we're considering Datadog for that purpose. They made the final decision to use Datadog for application performance monitoring.
We are not in the setup phase for Azure Monitor yet, because we're still doing a POC for visibility, so we still have no idea on whether it'll be complex or straightforward to set up the tool.
As we are very small, we have not had the chance to contact tech support for this solution, plus we have a dedicated team from Microsoft who handles our questions and issues. Currently, we don't have an issue on Azure Monitor, but have raised issues about other Microsoft solutions, and the Microsoft dedicated team have been very supportive.
My advice to others looking into implementing Azure Monitor is that if they're working on small-scale projects and their projects fit Azure, then Azure Monitor will be the best solution for them, particularly because it is low-priced. The tool is also good when building a solution, e.g. they won't need to explore outside of it, but if they're building a multi-cloud solution, and they have a mix of on-premises and cloud, my suggestion is for them to use Datadog.
I will rate Azure Monitor a seven out of ten, because this solution has two things that we don't like, e.g. it doesn't tell you what and how it happened. It just says: "Hey, that happened", and "Go and check it". This is the reason why I don't recommend Azure Monitor, e.g. it's not a very informative tool, so we don't use it for our root cause investigation.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Application Developer at a insurance company with 5,001-10,000 employees
Provides an overview and high-level information of where problems lie; lacks sufficient user flow information
Pros and Cons
- "Provides an overview and high-level information."
- "Lacks information including details related to where problems lie."
What is our primary use case?
We all use Microsoft in the company and we are customers of Azure Monitor.
What is most valuable?
The product is very good for developers who want to integrate with Visual Studio. The solution provides an overview and high-level information on what hurdles to expect, and which endpoints have problems.
What needs improvement?
If Azure Monitor wants to compete with other APM products in the industry, it has to stitch together the information and user flow. It also needs to provide all the information, as you get with Stock Trace, including details related to where the call came from and where the problem lies. That's what we'd like to see. With a solution like Dynatrace, you have a clear path and you know which calls were made before and after the problem, and where the issue occurred. That feature is lacking in Azure Monitor.
For how long have I used the solution?
I've been using this solution for a year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution scales easily. It's not a big deal for Azure Monitor or any other APM product.
How was the initial setup?
With Azure, implementation needs to be carried out in multiple places and you need to add other things to get the information and that's a tedious process. The Dynatrace setup is much easier.
Which other solutions did I evaluate?
We made a comparison between Dynatrace on-prem and Azure Monitor as to what each solution offers. Azure is great for developers wanting to integrate with Visual Studio but when it provides Azure monitoring information on the dashboard there is a lot of Google analytics. When it comes to the application performance monitoring information, Azure gives you the overview or high-level information regarding issues and which endpoints have a problem, but it doesn't give you anything in-depth at the matter level.
What other advice do I have?
It's important to know what your requirements are. If you're able to put best practices in place, and need to add SBKs and turn on profiling at the meter level to look into the details, then Azure Monitor can help. But if that's not something you need, Monitor might not be the best solution for you.
I rate the solution six out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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