I use the solution to monitor the infrastructure and applications.
Enterprise Architect at a mining and metals company with 10,001+ employees
Monitors the infrastructure and applications but needs connectivity in cost management
Pros and Cons
- "I use the solution to monitor the infrastructure and applications."
- "I need connectivity with cost management."
What is our primary use case?
What needs improvement?
I need connectivity with cost management.
How are customer service and support?
Azure Monitor's customer service is good.
How would you rate customer service and support?
Positive
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Azure Monitor
June 2025

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What's my experience with pricing, setup cost, and licensing?
The tool is expensive.
What other advice do I have?
I rate Azure Monitor a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Automated Tester & Test Manager & AnalystSenior at a consultancy with 10,001+ employees
It has tons of valuable features, and we are able to detect database performance issues with its help
Pros and Cons
- "The solution has tons of valuable features."
- "They should include advanced logging on the database level in the Azure pool."
What is our primary use case?
We primarily use the solution for Application Insights logging, Database logging, etc. We also use it to analyze charts on the dashboard to get an overview of the issues found in the logs. The solution helps us in monitoring, analytics, and logging.
How has it helped my organization?
With the solution's help, we can detect database performance issues, like which tables are missing in the indexes on some columns, etc. It helps us monitor timeout in the database, such as performance issues of the queries. If the queries timeout in five minutes, we can analyze the problem with the help of Application Insights. We can detect the problem of a specific step or reason responsible for letting the application fail or crash. For example, if the application crashes during Selenium's end-to-end test on the UI, we can find the reason by going through the logs.
What is most valuable?
The solution has tons of valuable features.
What needs improvement?
They should include advanced logging on the database level in the Azure pool. Presently, we are not able to catch the transaction logs. The preview mode is available only for dedicated SQL servers and not for a database pool. They should improve this particular area of the solution.
They should add a built-in feature for tracing the request and responses. Currently, it does not get measured automatically, and we need to write down the custom solution to check the request and the responses in the logs. They should create a log utility to log the request and send it to the Application Insights in the integration as a custom attribute.
There should be default parameters and headers, which we can customize. It'll be beneficial because, at present, we only have responses, but not the requests. It is the solution's downside.
For how long have I used the solution?
We have been using the solution for six years.
What do I think about the stability of the solution?
I rate the solution's stability as a five for the European region and ten for other regions.
What do I think about the scalability of the solution?
I rate the solution's scalability as a ten.
How was the initial setup?
A part of the setup process was straightforward. At the same time, a part of the process required some guidance because the Azure monitor evolves constantly. Most of the time, the blog post or guidance article on how to set up gets outdated quickly. Sometimes many things don't work as expected or as written in the Microsoft documentation.
What other advice do I have?
If you have a solution built on Microsoft technology, go for Azure Monitor. I rate it as a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Azure Monitor
June 2025

Learn what your peers think about Azure Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Cloud Architect at Cloud4C Services
Affordable, easy to configure and offers good integration capabilities
Pros and Cons
- "Technical support is helpful."
- "The solution needs better monitoring. It requires better log controls."
What is our primary use case?
We have multiple customer internet-facing applications, so we require granular control of each of the data flows. That is something this product helps with.
How has it helped my organization?
The ease of use and direct integration with various products have been very useful aspects of the solution that our organization has taken advantage of.
What is most valuable?
It's easy to configure and easy to integrate with other products.
The initial setup is simple.
Technical support is helpful.
The solution is very stable.
It can scale.
What needs improvement?
The solution needs better monitoring. It requires better log controls.
At this point in time, I don't expect them to add many other features.
For how long have I used the solution?
I've been using the solution for six months.
What do I think about the stability of the solution?
The solution is quite stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. We haven't had any performance issues. I'd rate the level of stability ten out of ten.
What do I think about the scalability of the solution?
The solution is auto-scalable. I'd rate its ability to expand ten out of ten. It's a SaaS solution and does not require manual scaling.
Our user base is about ten individuals. We don't have any more than that on it right now. We do not require it to expand too much in the future.
How are customer service and support?
Technical support has been great. They are helpful and responsive.
How would you rate customer service and support?
Positive
How was the initial setup?
I found the initial setup process to be straightforward.
I'd rate the ease of deployment ten out of ten. The deployment itself was fast and took maybe ten to 15 minutes.
Just two people were involved in the deployment process. They were regular architects or technical individuals who were part of the deployment.
ONce deployed, the solution itself does not require maintenance.
What about the implementation team?
We handled the deployment in-house. We did not need any help from outside integrators or consultants.
What's my experience with pricing, setup cost, and licensing?
I'm not involved in licensing aspects.
That said, my understanding is it is affordable.
What other advice do I have?
We have a partnership with Microsoft.
We are always on the latest version of the solution as it is on the cloud.
I'd advise others it was quite affordable and easy to configure.
I would rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Manager at Accenture
Helps to monitor applications and deliver dashboards but could be better at reading logs in the database
Pros and Cons
- "It is a move-in powerful feature compared to other market-leading tools."
- "The solution should have cross-connection or cross-communication between tech partners."
What is most valuable?
We use this solution for recording the logs and generating dashboards using Azure broad view insights. It is a great solution.
What needs improvement?
The solution should have cross-connection or cross-communication between tech partners. For example, it should be able to read the logs in the database and GCP environment by enabling a couple of hooks to collect information from cloud vendors to Azure Insights.
For how long have I used the solution?
We have been using this solution for two years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
Azure Monitor is scalable, and we have not encountered any issues.
How are customer service and support?
We have used Microsoft support for one or two usages regarding our area integrations. We already have some education with Microsoft Azure, and I believe a couple of engineers from Microsoft work on the technical support.
What other advice do I have?
It is a move-in powerful feature compared to other market-leading tools. It has the capability to not only monitor your applications but also deliver dashboards. We can pinpoint different areas for improvement and it provides the ability to identify precisely what dash metrics are failing. It is introspective on contextual logging and delivers good dashboards. This helps senior management manage, alert, debug and look at operational insights.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Cloud Specialist at Diebold Nixdorf
Effective support, beneficial custom queries, but network performance monitoring could improve
Pros and Cons
- "The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera."
- "Azure Monitor could improve network performance monitoring and make it more advanced."
What is most valuable?
The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera.
What needs improvement?
Azure Monitor could improve network performance monitoring and make it more advanced.
For how long have I used the solution?
I have been using Azure Monitor for more than two years.
What do I think about the scalability of the solution?
I would rate the scalability of Azure Monitor a six out of ten.
It might be a case that there are certain services that are not available in other regions, but it's available in certain regions. You can face certain issues in one place and not another. You can't implement the same solution in all the regions. However, it might be a limitation of the cloud provider.
How are customer service and support?
Technical support is good. In terms of supportability, Microsoft gives a good level of support if the company has a business account and an enterprise level of support. I believe that could be sufficient.
How was the initial setup?
The initial setup of Azure Monitor was in the middle range of difficulty.
What about the implementation team?
We did the implementation of this solution. We have automated everything using the infrastructure or provisioned.
There is a team required for the maintenance and support of the solution.
What's my experience with pricing, setup cost, and licensing?
The cost of Azure Monitor application performance should be less expensive.
What other advice do I have?
My advice would be if you can maintain the configurations that you have done, and if you have automated it, then Azure Monitor would be the best solution. The support is anyways good, but if you do not want to maintain the overhead of operations, then it should be outsourced.
I rate Azure Monitor a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Scalable and stable monitoring tool with data collection, analysis, and alerting features
Pros and Cons
- "The feature that I found most valuable in Azure Monitor is its monitoring abilities. With Azure Monitor, you are able to monitor all of your cloud resources across multiple subscriptions in one dashboard and create solution-specific alerts that can trigger an email to the team responsible for that specific solution."
- "Setting up this solution is complex. It's also missing the functionality of assigning alerts."
What is our primary use case?
My client used Azure Monitor to monitor the environment in Azure.
What is most valuable?
The feature that I found most valuable in Azure Monitor is its monitoring abilities. With Azure Monitor, you are able to monitor all of your cloud resources across multiple subscriptions in one dashboard and create solution-specific alerts that can trigger an email to the team responsible for that specific solution.
The ability to customize is endless. The majority of the data used for creating alerts does not require any agent installed, like so many other monitoring tools.
Azure Monitor is a monitoring solution that you should not miss out on the second you move workflows, solutions, infrastructure, and much more onto the cloud.
What needs improvement?
Azure Monitor is a complex product because you can use it to monitor different things, and that could be an area for improvement. Having templates by Microsoft added to it is another area for improvement.
What I'd like to be added in the next release of Azure Monitor is an overview of best practices from Microsoft and what they'd recommend users to monitor.
Assigning an alert is another feature I'd like to see in the next release of the solution. Currently, you can't assign an alert to anyone, if a server crashed and you need to assign that alert to a specific team, it's not possible.
What do I think about the stability of the solution?
Azure Monitor is a stable solution.
What do I think about the scalability of the solution?
Azure Monitor is a scalable solution.
How was the initial setup?
The initial setup for Azure Monitor is quite complex. If I would rate its setup from one to five, with one being complex and five being straightforward, I would rate it 1.5.
What's my experience with pricing, setup cost, and licensing?
Azure Monitor is not too expensive. On a scale of one to five, with one being expensive and five being affordable and competitively priced, I'm giving the solution a four.
What other advice do I have?
I have not used the technical support for Azure Monitor.
Azure Monitor relies more on your ability to collect data and make the correct queries, while on-premises solutions rely on an agent and have many templates to choose from.
Azure Monitor is a nice monitoring tool, particularly if you have the skills. I'm rating it nine out of ten, I can't give it a ten because there's still something missing in it.
Disclosure: My company has a business relationship with this vendor other than being a customer: Consultant / Implementer
Senior System Administrator at BCBS of Kansas City
Good and stable for collecting data and monitoring the environment and the infrastructure
Pros and Cons
- "Azure Monitor is really just a source for Dynatrace. It's just collecting data and monitoring the environment and the infrastructure. It is fairly good at that."
- "There are a lot of things that take more time to do, such as charting, alerting, and correlation of data, and things like that. Azure Monitor doesn't tell you why something happened. It just tells you that it happened. It should also have some type of AI. Environments and applications are becoming more and more complex every day with hundreds or thousands of microservices. Therefore, having to do a lot of the stuff manually takes a lot of time, and on top of that, troubleshooting issues takes a lot of time. The traditional method of troubleshooting doesn't really work for or apply to this environment we're in. So, having an AI-based system and the ability to automate deployments of your monitoring and configurations makes it much easier."
What is our primary use case?
We're using Azure Monitor end connection as a hybrid model where it's integrated into Dynatrace. Azure Monitor monitors the infrastructure of Azure within our cloud environment. It doesn't give you any explanations or anything like that. It's just metrics, just data. We've integrated this data into Dynatrace so that the Dynatrace system and AI can give accurate response times, performance on metrics, and things like that.
What is most valuable?
Azure Monitor is really just a source for Dynatrace. It's just collecting data and monitoring the environment and the infrastructure. It is fairly good at that.
What needs improvement?
There are a lot of things that take more time to do, such as charting, alerting, and correlation of data, and things like that. Azure Monitor doesn't tell you why something happened. It just tells you that it happened.
It should also have some type of AI. Environments and applications are becoming more and more complex every day with hundreds or thousands of microservices. Therefore, having to do a lot of the stuff manually takes a lot of time, and on top of that, troubleshooting issues takes a lot of time. The traditional method of troubleshooting doesn't really work for or apply to this environment we're in. So, having an AI-based system and the ability to automate deployments of your monitoring and configurations makes it much easier.
For how long have I used the solution?
We have been using Azure Monitor for nine months.
What do I think about the stability of the solution?
It's pretty stable.
What do I think about the scalability of the solution?
I haven't scaled it. We're still building things.
How are customer service and technical support?
I didn't personally have to deal with them. I did contact them once or twice earlier on. It was okay. It seemed like the usual Microsoft kind of approach. You submit an email and all of your information, and then you get a response back the next day. I'm sure it would be better if you had a support plan, but I don't know that specifically.
How was the initial setup?
There needs to be a better process or method to deploy and configure it. Currently, there's a lot of manual intervention. It is not really an out-of-the-box solution.
If you want to get help, you will have to pay for it. Otherwise, you just do it on your own. The problem with doing it on your own is that if you're not so familiar with it, then you have to first familiarize yourself with Azure and setting up different alerts, etc. You really don't get a whole lot of these complexities with Dynatrace.
What about the implementation team?
I wasn't a part of Azure deployment. My area of focus is Application Performance Monitoring, and I was involved with that. For the rest of the Azure environment, there were several teams.
What other advice do I have?
There is Azure Monitor, and then there is Azure Application Insights, which is a component of Azure. Azure Application Insights does similar things as Dynatrace, but just not as good as Dynatrace. There's a lot of manual configuration for Azure Monitor and Application Insights, which isn't there with Dynatrace.
I would rate Azure Monitor an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Server Engineer at a tech services company with 11-50 employees
It's straightforward, but there are better tools with better interfaces and deeper integration into applications
Pros and Cons
- "In the last company where I worked about a year ago, it looked very simple."
- "The biggest one is probably just the user interface. There could be more advanced logging at the database level. They can also improve their query builder to allow you to search for things better, but I last used it about a year ago. They might have already changed a ton of things in the newer versions."
What is our primary use case?
We haven't yet implemented it in my current company. It's going to be for our clients. We're an MSP, and we'll be implementing it for some of our clients. The only thing that we're thinking about is using it for performance monitoring and storage monitoring. Its use case is most likely going to be to manage data.
We're building out a cloud plan. We're trying to pick our own. We're trying to move certain companies into the cloud. There is a debate going on about taking the Microsoft route rather than the AWS route or the Google route. If we're going to go with Azure, we would need a monitoring tool.
What is most valuable?
The only things for which our company might be using it are storage monitoring and performance monitoring. Nothing else.
In the last company where I worked about a year ago, it looked very simple.
What needs improvement?
Its interface has room for improvement. Some of the options or some of the ways to navigate could be improved, but that's a general thing. All companies are always modifying the user interface because there's a better way to move things around or a better way to put things so that people can see the product features that they didn't know existed. For me, that's probably the biggest thing.
It's a little lacking in features. There are some things that they could do to improve it, but it's not that big of a deal for me. There's obviously competition that does a lot more, but for what we're going to be using it for, it's perfectly fine. The biggest one is probably just the user interface. There could be more advanced logging at the database level. They can also improve their query builder to allow you to search for things better, but I last used it about a year ago. They might have already changed a ton of things in the newer versions.
For how long have I used the solution?
I've used this solution for two years. I last used it in my previous company about a year ago.
How was the initial setup?
It was pretty straightforward.
What other advice do I have?
Based on my experience with Azure Monitor about a year ago, I'd rate it a seven out of ten. There are better tools with better interfaces, deeper integration into applications, and things like that, but they could have improved it, and it could be a lot more comfortable now than when I was using it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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