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reviewer2276802 - PeerSpot reviewer
Solution Architect at a comms service provider with 11-50 employees
Real User
Top 5
Fast setup with no configuration required but lack of price control can lead to unexpected costs
Pros and Cons
  • "It's Amazon, it's scalable."
  • "It wasn't easy to understand the licensing model. It's like if you use just a little, it's cheap, but it becomes more expensive as you use more. It's like a hook that ties you inside the Amazon ecosystem. So, it creates a dependency."

What is our primary use case?

It is like a workflow to find a sequence of tasks, like in Zapier, Appian, and Camunda.

So, our use case was infrastructure-related orchestration. Not application-related infrastructure.

What is most valuable?

It was more Amazon API for infrastructure. We were trying some EFS-related stuff and some proprietary APIs from Amazon.

What needs improvement?

It wasn't easy to understand the licensing model. It's like if you use just a little, it's cheap, but it becomes more expensive as you use more. It's like a hook that ties you inside the Amazon ecosystem. So, it creates a dependency.

I don't like it because it creates a dependency, like Microsoft or other players who want you to stay within their ecosystem as much as possible.

For how long have I used the solution?

I used this product for a couple of months because it was for an analysis project. So, in that case, it was a practical approach, comparing Lambda and Amazon Step Functions.

Buyer's Guide
AWS Step Functions
June 2025
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What do I think about the stability of the solution?

It is quite stable.

What do I think about the scalability of the solution?

It's Amazon, it's scalable.

How are customer service and support?

There's no technical support from Amazon unless you are from a bigger organization.

The support is there for critical stuff with it, but not for our particular project.

Which solution did I use previously and why did I switch?

Zapier and Appian because I was studying them. So, they're suited for small to medium enterprises that mostly use SaaS services. But once you have a decent amount of work volume, they become prohibitively expensive.

However, they're not suited for critical enterprises that require execution in a secure environment. They're just stuck somewhere in the cloud. So, from my perspective, they are not suited.

And when it comes to Camunda, from a technical aspect, from a competitive analysis perspective, it's kind of old school that may not still fit the needs.

How was the initial setup?

The initial setup is fast. There's no setup; it just runs. It's Amazon. You write it and spin it up. It's okay.

I would rate my experience with the initial setup a ten out of ten, where one is difficult and ten is easy.

What about the implementation team?

It is a SaaS platform; it's like just go on a website, and this is not a problem. It's there from the start, and you can spin it up in a few seconds.  

What's my experience with pricing, setup cost, and licensing?

We went for the Step Functions service. The pricing for Step Functions was quite convoluted and difficult to understand due to the numerous small factors involved, such as data transfers and limitations on runtimes. 

Additionally, replacing existing Step Functions tasks was not straightforward. As a result, we opted for a solution that provided clear and understandable outputs, allowing us to effectively monitor and manage our workflows. 

For we went for Lambda function for more decent output and to see what was going on. It was more Amazon API for infrastructure. We were trying some EFS-related stuff and some proprietary APIs from Amazon.

So, pricing depends on what I am doing. If you're consuming two or three things a day, it's fine. It's cheap.

But then there's no price control because Amazon is about, "Let me help you consume as much as possible," so then I can be, like, hell at the end of the month. 

What other advice do I have?

Technically, it's okay, but otherwise, it's Amazon taking all your money if you're not careful.

Overall, I would rate the solution a five out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Prasanth MG - PeerSpot reviewer
Software Engineer at Readyly
Real User
Top 5Leaderboard
Stable solution with an easy-to-understand graphical interface
Pros and Cons
  • "It is a scalable solution."
  • "The solution's data size limit can be improved."

What is our primary use case?

We use the solution to mostly execute flows that contain parallel processing.

What is most valuable?

The solution's most valuable feature is its ability to parallelize tasks. In addition, the degree of parallelization can also be made scalable using its "map" state. Also, troubleshooting is way easier with an easy-to-understand graphical interface.

What needs improvement?

The solution has a data limit of 256 KB which means you can only pass under 256 KB of data to a state machine and between its state transitions. This can be improved.

For how long have I used the solution?

We have been using the solution for a year.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

It is a scalable solution. We have four users in our organization.

How was the initial setup?

The solution's initial setup process is straightforward. It has a graphical interface that provides drag-and-drop functionality. It's simple to configure and use.

What's my experience with pricing, setup cost, and licensing?

The solution's price is reasonable.

What other advice do I have?

The solution has a good interface and performance speed. I rate it a ten out of ten. I advise others to use the solution if they have to split their logic into a series of multiple lambda functions. It works better than Lambda functions in terms of orchestrating and managing parallel processing.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
AWS Step Functions
June 2025
Learn what your peers think about AWS Step Functions. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
GiuseppeDe Candia - PeerSpot reviewer
CTO & Co-founder at Weri
Real User
Enabled my organization to create workflows with a lot of different AWS services
Pros and Cons
  • "It's a general solution that you can adapt to your own needs and is simple to use. We like that it can be integrated with everything in the AWS suite, and that the creation of the pipeline can be done using the graphical user interface."
  • "Setup took about one day. We had some errors to understand in the beginning, but now everything is working good."

What is our primary use case?

In terms of our use case, we are building a pipeline to manage data. It's pretty simple. We validate the data and then write it in the database.

How has it helped my organization?

It has enabled my organization to create workflows with a lot of different AWS services. It's a general solution that you can adapt to your own needs and is simple to use.

What is most valuable?

When it comes to valuable features, we like that it includes everything that’s connected to AWS which means that it can be integrated with everything in the AWS suite. We also like that the creation of the pipeline can be done using the graphical user interface. It's pretty easy because you don't have to write the code to create the tasks.

For how long have I used the solution?

We are building our software and we just released our NDP internally, so I've been using it for almost three months.

What do I think about the stability of the solution?

It's stable and the responsibility is very good.

What do I think about the scalability of the solution?

We are a four-person team, and for the moment I am the only one with access to Amazon Step Functions. We are an early-stage startup, so we are scaling and building our platform. We are looking for companies to test our software.

How are customer service and support?

We met one of them just last week, so they are available. They are helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

When I used Apache Airflow, the main problems were that the debugging phase was not so easy and Apache Airflow only accepted Python code. It was only Python-based. On the other hand, Amazon Step Functions allows you to use different kinds of codes.

How was the initial setup?

It was not so complex. It's pretty easy because as I mentioned, you can use the GUI to create the pipelines and the workflows.

It took about one day, because we had to set a couple of things. We had to understand some errors, but now everything is working good.

What about the implementation team?

We did the implementation in-house.

What other advice do I have?

I recommend speaking to a consultant if you are not familiar with workflow managers. Otherwise, it's very easy to understand how a workflow can be composed.

I rate it a 9 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
LuizCorreia - PeerSpot reviewer
Sr. Specialist Solutions Architect at a leisure / travel company with 51-200 employees
Real User
Top 5
Has a good technical support team, but the pricing should be improved
Pros and Cons
  • "One can rate all the calls and that is a good feature."
  • "The pricing of the solution can be improved."

What is our primary use case?

We use Step Functions to straighten out the events from the event grid.

What is most valuable?

One can rate all the calls and that is a good feature. 

What needs improvement?

The pricing of the solution can be improved. 

For how long have I used the solution?

I have been using this solution for ten years.

How are customer service and support?

The technical support team is good. 

What other advice do I have?

I rate the overall solution a six out of ten as it needs a receipt feature to function better.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2223810 - PeerSpot reviewer
Principal Cloud Architect at a tech vendor with 10,001+ employees
Reseller
An easy-to-setup solution that needs improvement in pricing and customer service
Pros and Cons
  • "The solution is stable...The solution is easy to scale."
  • "The price and support are areas with shortcomings where the solution needs to improve."

What is our primary use case?

We use it for the execution of tasks quickly.

What is most valuable?

We mainly determine if the client is using a different cloud provider, or cloud solution, such as AWS, and then we use it.

What needs improvement?

Amazon Step Functions is good for AWS-specific solutions. If there are too many third-party products or solutions available, like Camunda and Airflow, it can make sense since they can work across the clouds. The price and support are areas with shortcomings where the solution needs to improve.

It is always good to have, like, across hybrid clouds or such things.

For how long have I used the solution?

I have been working on Amazon Step Functions for the last six months. My company has a partnership while also being the distributor IT service provider of the solution.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is easy to scale. Our clients are medium-sized businesses.

How are customer service and support?

The customer support is good. They can be more supportive and responsive. I rate the solution's customer service a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial step of the solution is easy. With GUI or CLI, one can quickly do the deployment.

The deployment process takes two hours, depending on the use case. One engineer is enough to deploy it.

There is not much maintenance. Only some modifications are needed.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

I would recommend those looking into the product look into their use cases and see the functions and its limitations. Compare it with third-party provider solutions and develop a point of view to determine if it truly makes sense for the use cases or if alternative options are required. These limitations, as mentioned, primarily apply to AWS at the moment. Additionally, it is not sure whether there is a time limit on the number of invocations, as costs will increase. Therefore, all these aspects must be taken into consideration before finalizing the product.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free AWS Step Functions Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free AWS Step Functions Report and get advice and tips from experienced pros sharing their opinions.