Whenever there is some downtime, for example, if one device is down, I can directly go to the dashboard and hover over that device. It gives me more details about when this device went off and its behavior. It reduces downtime while improving security. The automated process saves me a lot of time. I can ping or traceroute from the source to the destination.

Auvik Network Management is very easy to use. I have real-time network visibility, where all devices such as hubs, routers, firewalls, and servers are in one place for me to check.

What I find most valuable about Auvik Network Management is the statistics it provides over the months, which are valuable to consumers. I use reporting every month for reporting to the institutions, so for me, that's the most beneficial. The day-to-day stuff is also super helpful, but for my position, the reporting is what's critical.

I find the interface of Auvik Network Management dead easy. We've had new technical staff start, and we've given them access almost immediately. Obviously, not read and write access, but we've given them read access, and they found their way on the platform relatively quickly. It does get more technical when trying to set up trafficking stats, but there is general ease of use and simplicity.

There's no single feature I prefer. Overall, it's just a good product. It is easy to use.

What I appreciate most about Auvik Network Management (ANM) is the alerting system. The alerting system is really accurate and on-the-spot, so there is no delay as it operates in real time. I can view all the connections and communications between switches and firewalls. Everything is real time when I view it, not from minutes ago. If we have an outage or issue with a switch, we receive the alert within a second without delays.

It is essential for my company to have real-time performance insight since we have experienced issues in the past where Auvik Network Management (ANM) did not alert us, and subsequently, a client from a site reached out informing us their whole site was down. We were trying to understand what was happening while using Auvik Network Management (ANM) and other options. We were relying heavily on Auvik Network Management (ANM). It is one of our network monitors. However, things did not work out as we thought. Real-time alerting is crucial since it relates to cybersecurity. If we do not have real-time alerting, we cannot monitor what is occurring in the backend. There is a saying that if you do not hear something, that is a good sign; otherwise, you get bad signs.

The backup and remote control feature of Auvik Network Management (ANM) is my favorite. It is pretty easy to use. Once you have the SSH and everything is working on both ends, if something is changed, such as a minor change in the firewall itself, it will get backed up automatically without any prompt or command. That is a good thing, and we can see who made those changes.

It is giving us full visibility through Auvik Network Management (ANM), but at times, it is a bit confusing since we have to go into the network map and select the right connectors. When dealing with layer one, layer two, layer three, we have to determine which layer we want to see and represent on the network map. But once we figure that out, it is easy to use.

It is not giving us false alerts, which is primary for us. Our previous tool was throwing many false alerts, and as per our SLA, we needed to reach out to our clients to check if it was a power outage or maintenance issue. Once we onboarded Auvik Network Management (ANM), those alerts are now minimal. We are not even getting one or two false alerts. This makes it easier for our team doing on-call rotation. In the nighttime, we only get alerts when something critical happens. We have set up alerts and configured everything appropriately. I am using PeerSpot for all the comparisons.

Being able to back up switch configurations through Auvik Network Management is an absolute necessity. It really helps us.

The interface of Auvik Network Management is pretty good. It is definitely a modern dashboard.

The feature I find most valuable in Auvik Network Management (ANM) is the rapid alerting system for when systems go up and down. The bandwidth monitoring is valuable, so I can see how the network is performing at the internet level. I can see which applications are going out and the style of applications, whether it be updates or web browsing, so I can keep a general pulse as to how the network is being used. 

Additionally, it makes it significantly easier to do device management in terms of knowing what devices and printers generally get plugged into the network on a regular basis, enabling me to monitor inventory as well.

The dashboard of Auvik Network Management (ANM) is very easy to use and intuitive. However, it gets somewhat convoluted if you start breaking things up into different departments and sections, but that is understandable with the way it is written.

The ease of setup is one of its most valuable aspects. 

The visibility and topology diagrams are great. The dashboarding is quite useful.

Its integration with ConnectWise has been the most beneficial for managing our network performance. 

Auvik is a bit of a capturing tool. For us, we can highlight the high-level elements and problems. Our network is relatively secure, so we haven't actually used it for alerting. However, it is there as a preventative and monitoring measure more than anything else. 

The interface is great once the configuration is done. 

We do get a real-time picture of our network. The visibility we get is around 95%, with the remaining 5% our fault, based on the way we're set up.

The solution has helped decrease our mean time to resolution. However, it varies, depending upon the severity, for example. It's reducing any networking tickets time to resolution somewhat. For example, we are moving some clients from one subnet to another, and in those circumstances, it's taking half the time for us to do that in a process way. 

If it's purely network monitoring, it's absolutely brilliant. It shows ups and downs, and provides a lot more information than you generally need. However, since we know it provides a lot more information, we use it for lots of different things.

It reduced our mean time to resolution by 20% to 30% across the board. 

For our second line, third line, our network teams, it has increased productivity and reduced time source solutions by about 10% to 15%. 

The feature that I appreciate the most about Auvik Network Management (ANM) is the network map that it provides. I think that's really great. But you have to make sure the product is properly set up and is also properly taken care of. It's a baby. You have to take good care of it; otherwise, it becomes outdated quickly and becomes a little bit less useful. 

Most importantly, I would say the best thing it did was just provide alerts when something goes down. When a firewall goes down, I work at an MSP. Being able to call a customer and say, 'Hey, you guys are down. We're working on it," before they even put in a ticket, really impresses them. That's one of the main benefits that I found to be great about it.

Auvik Network Management (ANM) has helped me decrease my mean time to resolution. If you can identify that the network is down before a customer even calls in, you're already working on that ticket, and you're already getting to the bottom of the issue.

The ability to view configurations in plain text and gather all device configurations was very handy. We appreciated the dashboard statistics for identifying problem areas and found the logical topology maps to be helpful. Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.

One of the features we appreciated the most about Auvik Network Management (ANM) was the auto mapping of the networks and quick and easy installation. It was very informative and allowed us to view things such as when networks and information were becoming bottlenecked by other resources. It was very useful for alternative aspects, such as monitoring a network whenever it went down or came back up, and it allowed us to have a really good user interface. 

The user interface of Auvik Network Management (ANM) is quite intuitive. It was very detailed. Generally, it was very user-friendly. 

Auvik Network Management is user-friendly and intuitive. It simplifies troubleshooting network issues and provides a real-time picture of the network through its dashboard. 

The features support ease of use, making it accessible even for new users. Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.

I like the way that Auvik auto-configures itself to do the mapping. I wish it was a little more accurate, but as soon as you start getting your authentication correct for the different protocols that Auvik uses for discovery, it starts putting together your map for you.

I find Auvik's intuitive interface a welcome change from the complex network management platforms I've used. The platform's ease of use and extensive customization options for alert triggers are valuable features.

The most valuable aspect of Auvik Network Management is its remote management capabilities. It allows us to access devices like firewalls and switches for our geographically dispersed clients without needing to be on-site or set up VPN connections, saving us significant time. Additionally, the automatic backups provide peace of mind by centralizing all our network device backups in one location, eliminating the need for manual backups.

The best feature of Auvik Network Management is simplicity. It is friendly to use. 

The dashboard is good. It gives a clear vision for all the aspects of the services that Auvik Network Management provides. We can go to different places and monitor, check, configure, and analyze traffic.

The way Auvik allows us to manage our infrastructure provides a top-level view of everything, solving several past issues. This includes streamlining on-call duties and maintaining an accurate asset inventory. Our deployment consists of one main site with 46 smaller sites, each running various cloud and production services. These can be managed individually, or we can leverage the top-level view for overall control, saving us time and money in the long run using Auvik.

Auvik stands out for its user-friendly interface and its comprehensive configuration management features. I particularly appreciate the automated backup of configurations, centralized Syslog collection, and configuration comparison tool. This last feature allows us to easily see highlighted changes between previous and current configurations on switches, firewalls, and routers, which is invaluable for change management and understanding who made what modifications.

The interface is very good. I generally do not have any complaints about it. It takes me where I want to go and is easy to learn.

The dashboard is very easy to use if you set it up correctly at the beginning. We have it all labeled the way we want it to be labeled, and everything is quickly navigable. We can see all of our different locations. We can see any locations that have errors on our map so that we know exactly what to poke at and what to take a look at today. I have no complaints. With big networks, it does become cramped, but there are filters built into the map. I filter out the points I do not want displayed on the map, and then it is very readable.

I like Auvik's detailed device dashboards that show everything from uptime to configuration revisions. The new Northstar feature is particularly useful for troubleshooting network path issues. When someone reports slowness or connectivity problems, Northstar quickly maps the device's connection path, helping pinpoint or narrow down where the problem might lie.

Auvik enables you to export all your ports on your switch, and when they are connected to the switch, Auvik lets you set up a battery. For example, we are in the middle of a data center migration, and this feature was helpful. 

We have multiple locations, and navigating or switching between them is easy. It was quite straightforward to implement. The automatic network discovery feature makes things simple.  Sometimes, you might find switches that you didn't realize existed. Of course, it depends on how well-organized you are. 

Auvik comes with multiple automatic alerts, which you can tweak to make it more helpful. For example, we had a couple of devices connected to some ports that were showing many dropped packets. We had no idea about this before we implemented Auvik. It allowed us to troubleshoot all the problems and gave us alerts about the misconfigurations. 

You need to have a little technical expertise, but the interface is well-designed. There are still a few things that they can improve, but Auvik listens to the customers. If I tell them I want to see something, they usually put it on the roadmap. 

Auvik's network map gives you close to a real-time picture of the network if you set it up properly. For instance, if I have connectivity issues between two devices, I can see a warning message, and it's flagged on the network map in a different color.  

Auvik's GUI is user-friendly and well-designed. While there's room for improvement in some aspects of device targeting, overall I find it to be a positive experience. The device management features, particularly credential management and network discovery, are especially valuable. These functionalities streamline the process of identifying and managing all the devices on our network.

The traffic insights are excellent. It's amazing how it works. There are really well built features on it. It's not a very common feature that you see in a lot of these network management tools. It's a game-changer. 

The setup is amazing. Most of the work is automatic. You just set it up, and then it just does its own thing.

The interface is pretty straightforward. The dashboard is there. There are some advanced features as well. 

They walk you through everything. If you need some help with something, like, navigating or something, they'll help. They provide ongoing support. If I need to find out anything about any feature, I can just set up a call with them, and they will walk me through it. 

The ease of access is pretty straightforward. I had used the solution in the past, but not as much. Maybe just to check a device's status here and there, but not to the point of deploying and using it heavily. However, then I found out about the traffic insights and the other features they offer. We bought some licenses internally and deployed them to our team sites, and now I use them much more. It's not very intimidating. The navigation and layout are easy.

The network map gives a real-time picture of the network. If you have a network set up right, it gives you a nice overview. 

The map I use is usually when I'm deploying a new site. That's when I try to make sure everything is there. I get a real quick overview to make sure everything is adapted - instead of going down into inventory and going through each single line item. Instead, I can just look at the map. 00:08:53 Speaker 0

I saw the benefit before implementing it when I was doing my research. Auvik was one of the very few solutions that had the features I was looking for. That's why I signed up for the trial. Immediately, I knew it's what I was looking for. Once you sign up for the trial, they send you an invite for a call to go over everything.

The meantime to resolution has improved. Let's say you have just one source of visibility on your network where you are relying just on your controller or something like that; then, of course, it will take a lot longer to get to the issue. Auvik shows all the nodes or all the devices online, and it makes it much faster to resolve these issues. 

Auvik allows me to spend less time on setup, maintenance, and issue resolution. The setup is especially well thought-out. You just create a site and install a collector, and it does most of the work. It searches for networks and asks if you want to add them.

The reporting that they have available was good. The options to customize the reporting and the depths to which the system worked were helpful.

The interconnectivity and ease of use were good. It's not very confusing. It's pretty well laid out and easy to understand.

The network map in the dashboard gives you a real-time picture of your network. It did a really good job of showing you an overview of everything.

Our networks weren't weren't very large, so we had no issues with the network map.

Overall, it gave you a pretty deep in-depth view of what was going on. 

We did see the benefits of Auvik immediately. It started pulling data within minutes of implementation. 

It actually did empower us to be able to solve problems more quickly and to stay on top of them and be more proactive rather than reactive.

It helped with our mean time to resolution. We noted a 50% decrease.

The solution allows us to spend less time on setup, maintenance, and issue resolution. 

With the time savings, I've been able to work on other projects and have been busy with other issues. 

I love the ability to remote into network gear such as switches and firewalls directly from the Auvik dashboard. We do not have to get into a jump box or VPN to a client. We can get a nice, secure terminal session straight to any network that we are monitoring and managing through Auvik. I can access that directly from the Auvik dashboard. That is probably one of the biggest benefits since we got it. It saves time. We do not have to look up passwords for a random jump box in a client's environment.

Auvik is effective at scanning the network. It pulls information from devices automatically using the devices' login credentials, creates a network diagram, and displays the network logs. Interestingly, Auvik can manage hardware life cycles. You can see which devices are reaching the end of their lives.  It does a built-in audit, but the solution's strength is automated discovery. Auvik does this really well.

Auvik is easy to use. It's probably one of the best. The network map is something that has been undervalued in these solutions. They're often a secondary thing that network admins are left to build out on their own, and they don't work properly. With Auvik, the network map updates quickly on its own automatically, so it's quite helpful. When there's a problem or disconnection, you know, somewhere, it shows up right away. 

The network map updates in real-time, and I quickly started to trust that it's showing the correct information. It's constantly updating. It's easy to use and set up. You don't need to maintain it. It maintains itself. If the hardware in the system is disconnected or disabled, it continues to update the map.

The notifications for events are valuable. If a copier is low on toner, I can get the toner ordered instead of being surprised when it runs out. It saves me from running around and having to check a lot of things. I get notifications based on the alerts that we have configured for it.

The most valuable feature of Auvik is the remote access functionality. It eliminates the hassle of manually remote accessing a PC and figuring out its IP address and password. With Auvik, everything is stored securely within the platform. It's as simple as a few clicks. I can easily launch a remote browser session or access the terminal directly through Auvik, saving me significant time and effort. Additionally, Auvik allows me to quickly configure SysLog settings and even view device configurations, like switch configurations, without needing to establish a remote connection. This is incredibly helpful for situations where I just need a quick glimpse of the settings. These are the functionalities I use most frequently at the moment, but I'm constantly exploring and learning more about what Auvik can offer.

The alerting is very accurate. I like that the devices have great overviews and we can quickly assess information. 

It simplified tasks and made things easier. It's made it possible for me and my team to be able to get an email that will notify us of an issue so we can put that into our ticket system and start tracking it immediately. It cuts down the troubleshooting time by half - or even more. It's tripled or quadrupled our efficiency.

Auvik and its dashboard give us a real-time picture of our network. It makes it pretty easy to gain visibility. It's also extremely helpful to have that map up by default. For viewing infrastructure for clients where maybe I haven't been on-site before, it helps me quickly get an image and a picture of what's happening there, so it's extremely helpful.

It's definitely made our team better at catching issues faster, which results in happier clients.

Auvik has empowered our entry-level technicians to solve more tickets on their own. Its ease of use is great. The alerts, map, and dashboard overviews let our team know where to start even if they don't have any context going into it. Even for entry-level team members, it's just made us overall faster and more efficient while having fewer escalations. My team feels happier and more productive when dealing with alerts. 

The in-app remote terminal and alerting system are Auvik's most valuable features. In less than a week, it identified previously unknown issues on our network.

I like the ability to see bandwidth utilization on all the interfaces, and the automatic configuration backups are also useful. Auvik's user interface is fairly easy to use. 

The cloud monitoring portion of Auvik that provides visibility into each piece of my infrastructure is the most valuable feature.

The main selling point was the traffic insights feature, which better explains our network traffic. Auvik has many different features, but we primarily want it for traffic insights. It has monitoring and network discovery. Network discovery is useful, but we already have a monitoring solution. The network map is easy to use.

The most valuable features are the traffic analysis and the network mapping.

Auvik's network maps and diagrams are solid. Once everything is fully dialed in and the network devices are properly speaking to Auvik, you have a perfect network diagram. 

The solution is easy to use.  Learning Auvik only requires you to play some games on your machine, but there is no steep learning curve. There has never been a time when I didn't understand something about the technology. I don't think the learning curve would be high for someone without a technical background. It's so intuitive you don't need to dive deeply into various menus to find what you want. 

Auvik gives you a real-time picture of your network. I've never designed a network map that captures every data point, but Auvik does that. A network map gets cumbersome for end users because you see everything. You might see 25 to 100 nodes connected to an access point. If you are having issues with the network map, you can zoom in on the area you want to focus on.

Auvik stands out for its ability to combine network and per-port traffic inspection with log aggregation and data flow analysis in a single platform. This comprehensive approach is rare in network monitoring solutions. Even more impressive is that Auvik offers these high-end enterprise features at a cost-effective price. Traditionally, such capabilities are only found in expensive products. The combination of powerful features and affordability made Auvik a very attractive choice for us.

The network flow piece is the most useful. We can identify the busiest parts of the network based on the reporting from the switches about what is utilizing the most bandwidth on specific switch ports. I can narrow down which segments of the network might be having issues.

Auvik has everything I need in one place. I don't feel like I need other modules to use the product. In the past, we had about five different pieces of software, none of which did anything like what Auvik does. It provides a whole network map breaking down all the connections and ports so that you can drill down. I had nothing like that in the past that let me track everything. It has helped to see the state of my network at any time.

I like Auvik's cloud-based solution. I prefer to have a collector that pulls all the information and sends it up to the cloud so that I can access that from basically anywhere. It's all multifactor authentication, so I don't have to worry about people hacking that. At the same time, I also love that I don't have to tie up computing resources here in my data center locally. I like that better than setting up something that collects it on-premises. Then I have to back that up somewhere. It creates a larger overhead to maintain.

I love the network visualization because drawing the network out in Visio was becoming almost impossible because of our network's size. The ability to show a dynamic, updated view of our network has been a huge help. I enjoy that because you can drill down into visualization and focus on different segments of your network

Auvik's most valuable features are the combined monitoring and backup functionalities. With strategically placed collectors worldwide, we can proactively address potential issues through real-time monitoring and email alerts. Furthermore, Auvik's backups ensure data recovery even in the case of unforeseen circumstances.

Auvik allows you to set maintenance windows and notify users when something is offline. Auvik's interface is easy to use, but maybe that's because I've gotten used to it. The layout is clear. At the same time, there are so many features that it's complicated. The dashboards give us a real-time overview of the networks. It's simple and easy to use as you give it access to your network.

I like the quick mapping. I can put a customer in, and I can put the Auvik monitor in, and then probably within about half an hour to an hour, I can see most of the map. I have to tweak things here and there with the switches to get it to read correctly for credentials, but it is very quick. I can see the network pretty quickly.

I like how Auvik gives us a quick overview of the overall situation. With a glance at the main page, we can see the most utilized sites, the overall bandwidth usage, and even identify the top bandwidth consumers. The color-coded map with green for online and red for offline sites is an intuitive way to get a high-level picture at a glance.

I find the mapping topology, traffic insights, and reporting to be the most valuable features that Auvik offers.

The most valuable features are the syslog tool and the nearly invaluable network map.

Auvik's email alerts are convenient because we're always monitoring email, and it's easier to receive the alerts in your inbox. 

Auvik's network map is cool, and the automatic discovery process is effortless. The map gives you a representation of your network that's nearly in real-time. It's a good starting point. If you can see when there has been a significant change or a critical problem. The visibility is as good as your deployment. You can gain total visibility if you deploy it well.

The interface is intuitive and consistent. All of the menus are in the same place. The various buttons for devices and the dashboard all have a theme that's cohesive, so it's easy to learn. When you learn how to do something in one area, it generally applies to other parts of the tool. The UI is so easy to navigate that you don't really have to think about how to get the information. You just get it and start using the tool.

I appreciate Auvik's traffic insights. The network map provides solid visibility in real time.

The discovery feature is useful. We've found network devices we didn't even know about. 

The reliability is excellent. It doesn't go down. It also doesn't occupy a lot of RAM. It's very lightweight.  We just configure it and we don't have to worry about it after that.

The intuitive interface helps support ease of use. 

We've saved time troubleshooting network issues. I can go directly to the client network and see what's going on, what has gone down exactly. It makes troubleshooting a very fast process. 

The Auvik network map, along with a dashboard, gives us a real-time picture of our network.

The time to resolution has sped up 20% to 30% since we can start troubleshooting much faster. We don't have to wait for a client to let us know there's an issue. 

It has empowered entry-level technicians to solve more tickets on their own.

The life cycle is a unique and important section of the tool. 

The automated mapping or alerting has impacted our daily operations since now we receive alerts directly to email. We don't have to wait to get a notice from the clients. On the client side, we waste less time, and there are cost savings in that aspect. The hours we invest trying to solve issues have been reduced since we can be more proactive and productive. 

Auvik's reporting is pretty useful. It helps us conduct traffic analysis. I like how you can integrate your firewall systems and incorporate devices in different parts of the country. You can access all the devices under your licenses in your domain. Auvik's GUI has an intuitive design. It's pretty easy to use. The network map and dashboards offer a real-time picture of our network.

When we face network issues, Auvik creates an alert in our ticketing system. We log into our account, and it shows where the error or threat is happening. We can run an antivirus or react to the threat however we want.

I like Auvik's configuration backups. When a configuration change occurs, it automatically updates the configuration in Auvik. If something stops working, we can roll back to the previous configuration. That's very helpful.

Auvik's interface is pretty easy to use. You should be good to go after playing around with it for a few hours. You can find what you need easily. It isn't rocket science. Auvik's ease of use makes troubleshooting faster because we can easily see what we need to see. All the alerts are in one place. I don't find it difficult to achieve real-time visibility with Auvik because I am familiar with the solution. Also, I took an Auvik course about five or six months ago, so I know how it works.

The network map offers a real-time picture of your network if you include the correct credentials. It's pretty smart and can draw a decent map of the network. However, it doesn't work as well for more complex clients. The network map is a little messy. 

Having this visibility is critical for a network specialist. When we're troubleshooting, the first thing we need to know is how it's all connected. If you don't know how it's connected, you won't be able to solve the problem. 

The most valuable feature of Auvik is its ability to drill down and identify unusual activity on the network, such as unauthorized devices connecting to our Wi-Fi.

The most valuable aspect, primarily for a solo IT practitioner like myself, is its simplicity in setup. This was a significant factor that led me to choose it. The appeal lies in the unified dashboard, providing a single view encompassing all aspects of my network. The decision was driven by the ease of use—setting up reporting and alerts was straightforward without the need for complex coding or intricate configurations. It served its purpose precisely as designed, meeting my requirements effortlessly.

A notable feature is the ability to filter out static elements, allowing me to focus solely on what matters. Initially, I appreciated the panoramic view as my network unfolded on the map. From there, I could selectively identify areas of interest and importance. Auvik facilitated this process by enabling me to set up alerts for specific aspects, promptly notifying me of any relevant occurrences.

I like the information Auvik provides you about switches that helps you troubleshoot connectivity issues between clients and switches. It's much easier to locate where the problem is on the network. We were using N-central for our RMM. Unfortunately, that doesn't map out the switches. It tells us what is up or down but doesn't do a good job of network troubleshooting like Auvik does. 

Auvik's intuitive interface enables us to troubleshoot networks much faster than before. In the past, we were going into a connectivity issue blindly. With Auvik, we can pinpoint exactly where things might be breaking down on the network.

The biggest draw for me is the flexibility of being alerted. If something happens with my critical infrastructure, I get real-time alerts on it in Teams. 

The traffic insights and the configuration management are the most valuable features. 

The traffic insights are presented effectively, and I appreciate that the analysis runs in the cloud, avoiding the need to overload any specific on-premise hardware. Additionally, the configuration backups appear to be straightforward, facilitating the comparison and refresh of new images on existing devices.

Auvik Network Management really helps with the overview of every switch or router in a location. We tried other programs, but they just didn't work the same as Auvik.

Auvik provides an intuitive interface that is quite easy to navigate. It helps a lot because I can quickly diagnose the problem, which saves me a lot of time and a lot of money for the client.

It has empowered our entry-level technicians to solve more tickets on their own. Managers only need to explain the solution once, and then everybody understands how it works. Auvik is a time saver and money saver for everybody. The solution is easy to navigate.

Auvik has helped to decrease our mean time to resolution by five to ten minutes per problem.

The time-to-value is a lot better than that of other solutions. It took about a month from the time of deployment of Auvik for us to realize the time-to-value benefits.

Critical devices in our network are monitored by Auvik at no charge. This free monitoring is important to us because it shows that Auvik cares about us. We can know for sure that if we have a month that doesn't go very well, the critical devices will still be okay.

Auvik allows us to spend less time on the solution's setup and maintenance. It saves a lot of time because the solution's setup is easy. It doesn't require a lot of steps, and you can explain it to an apprentice very easily, which saves much time. We used the time saved to ensure that all the smaller problems were also addressed. We could use the time we saved to ask the clients what they think about this new setup.

The network map is really good. It gives us a good idea of the topology for new sites as we deploy the software. The ability to remotely connect the network devices is great. If we don't have direct access we can pretty much just do it from anywhere that we have an internet connection to. That's really helpful.

My team does the knowledge training. They have a university, and when we have new staff, they take the Auvik certification course. Otherwise, there is a lot of stuff to do in the solution and a lot of things to see. Without training, people will have to guess their way around it. Maybe they will see some basic features, but to actually leverage it to the fullest, you do need to take the training.

The dashboard and the network map give a real-time picture. It is really good so long as you have the credentials for everything. I don't really have any complaints. I think it's really helpful. It has been a lot of use for us in the past. Regarding things such as suggestions, it tells you where you have devices you do not have credentials for. That's something you can see if you go to the discovery settings. 

The benefits were realized pretty immediately. The benefits are very self-evident. The only thing you have to do to see the proper benefits is make sure you have a good setup. It's important to know how to deploy things, which credentials to add, etc. Otherwise, the topology will not be of much use. You will not get the configurations. However, if you have the proper knowledge of how to set this up, it's great.

We do not give our entry-level technicians access to Auvik most of the time. It's usually for tier-two technicians or our network engineers. However, it does help them with the Epic training. Before we are going to give entry-level permissions, we have them take training, and the training gives them a lot of information on the network on how to use the platform. 

Auvik helps decrease our mean time to resolution. What's good about Auvik is you can define thresholds where you can close alerts. So, if something goes down, you can see the condition. That definitely helps us take time out of the resolution process and lowers our oral ticket numbers.

When it comes to network visibility, we can see incidents. We found a lot of issues with our billing system, for example, and that's probably the biggest value-add for us. 

The network monitoring is great.

The solution covers a bunch of things. It's designed to be MSP-focused, which is useful. Your clients are tenants, and you can set it up at a global level so that you can drill down at a client level. It makes it very scalable. That's the biggest pro for me. Once you set up things correctly, it can scale very easily. You can just keep adding clients. You don't have to touch anything beyond deploying a connector on-site.

The alerting and network mapping are the most important aspects of our organization.

The interface is intuitive and easy to use. It helps a lot with troubleshooting network issues. It's comprehensive. It gives us a real-time picture of what's happening. It's fairly easy to gain visibility. Once you have things set up correctly, it provides a lot of visibility.

The automation of alerts and ticketing has saved us about 30% to 40% of our time.

We've been able to decrease our mean time to resolution. It's hard to gauge an average, however. For some tickets, it's significant, and for others, it may not be that much. Likely, we've improved mean time to resolution by 15% to 20%.

Auvik has positively influenced our operational costs and productivity. It's saved us a lot of time in terms of manual human effort. Since we're saving time, we're saving costs. It's also allowed us to position ourselves as network management and network monitoring experts and perhaps target a few clients more on the network side of things that are more network-focused than just the MSP and IT support side of things.

Being able to terminal into the devices without going anywhere else is valuable. All of it can be done within Auvik.

The backups of the configuration seem to work for the most part. I have not had any issues with them. I have used a couple of other solutions, such as WhatsUp Gold which had a lot of issues with making backups, and so far, from what I see, Auvik just works.

In my experience as an MSP, Auvik stood out for its ease of deployment. We were able to quickly roll it out to over 150 customers without any hassle. Additionally, it was straightforward to configure the alerts to meet our specific needs. Finally, the Auvik team provided excellent support when we were integrating the software with our ticketing system.

Proactive monitoring, particularly proactive alerting for misconfigurations, is a powerful tool. For instance, if a switch has incorrect VLAN configurations, the system can automatically detect the mismatch and raise an alert. This allows us to proactively resolve these issues before they cause any problems for our customers or even our own team. Additionally, the ability to see a high-level overview of network issues and traffic throughput provides valuable insights. It's important to remember that we're currently only using the essentials package, which is the most basic offering.

The integration between Auvik Network Management and Autotask is particularly valuable for us, along with similar integrations with tools like IT Glue. In general, these integrations are helpful.

The monitoring and backup are the most valuable features.

They allow for integrations into their platform via API with PSA tools like ConnectWise Manage and ConnectWise Automate. They have a lot of add-on integration and plug-ins for a lot of the big names and IT RMM stacks commonly used in my industry space. These integrations are absolutely valuable. With the integrations into ConnectWise, we are able to automatically create and close tickets across systems. As alerts and new information comes into Auvik, when an issue or a trigger that was alarmed has been resolved, and it detects that it has gone away, based on our threshold, it can talk back to our ticketing system and auto-close it and send a notification. It's phenomenal. You don't have to wait on an email to go to another email, and then that email creates a ticket. It's very useful.

The network visualization is great in terms of overall intuitiveness. They couldn't do any more than doing a coloring book with pop-up pictures and coloring stuff. They made it easy for you to know where to look. They guide you to the right place. I always use the term Windows 85 just because they tried to simplify it so much and make it so easy that it became difficult for people because they are used to doing more steps. They're like, "Wait, that can't be right. That's all I had to do? There have to be more steps." Some of the things are hidden in plain sight, but when you find it once, you're good. The diagrams and the groupings of the sections are very down and out. Like Merkle Tree, they are easy to navigate, and then, they have a lot of cross-referencing hooks inside those sections of the UI that lead you back to the next expected place you'd want to go after making a change in that section. It's nice.

We like the alerts, the network mapping, and the backup of configurations.

The monitoring and management functions of Auvik are extremely easy to use straight out of the box.

Auvik's overall intuitiveness of our network's visualization is excellent.

It requires very minimal maintenance.

I like Auvik's SNMP capabilities. Seeing all the metrics and analytics in one dashboard is a game-changer. The topology is excellent. I give the network visualization 10 out of 10 for intuitiveness. The UI and user interface are top-tier. None of the other network monitoring solutions I've tried has more features than Auvik. Nothing compares. 

I deployed NetFlow monitoring for one of our clients, which was great. I wasn't a cybersecurity analyst then, but Auvik helped me get into that field. The data captured and displayed and that real-time monitoring and alerting are critical for any network environment.

Auvik's monitoring and management functions aren't tricky to use. It takes no time to configure the notifications, and the dashboard is nice. The topology is impressive. I remember setting up a TV for some of our client environments to monitor. 

You don't need to interact with it much because you get those alerts and reports sent to your email when there are issues. You can customize the triggers, so you're not bogged down with notification fatigue. It isn't a complicated solution, and Auvik's training is excellent. 

Everything is a single pane of glass, and Auvik is compatible with many different network hardware vendors. We had clients with SonicWall and Fortinet appliances. We primarily use Ubiquiti devices, but it doesn't matter. When a device isn't compatible, Auvik helps us integrate it quickly using various workarounds. We can easily do a bit of programming in Linux or set up specific SNMP triggers. Auvik is the solution regardless of the environment.

Auvik is also a Canadian company, and it means a lot to us to support another Canadian company. They've grown phenomenally over the years. They're not as big as Shopify, but all the Big Tech heavy hitters are all Americans, so it's nice to see Auvik reach for the stars.

The most valuable feature is the notification that alerts us to an offline server, whether the server is rebooting, resetting, or if we have network issues with the internet service provider. We were running into problems trying to hold our ISP accountable because they were telling us it was not an issue on their end. We've done a lot of research and wasted man-hours investigating the Azure environment and the local network, which is set up as a hub and spoke-type configuration. Auvik has really given us granular information that we needed to address issues within the ISP environment.

The monitoring and management function of Auvik is fine once we get the hang of it.

The solution's ease of use for our operations is good once we adapt to the visual side.

Auvik does not require any maintenance.

The network discovery feature allows us to put in a subnet and have the software automatically detect all devices connected to that subnet. Once the SMP is set up correctly, we can then go to our clients and tell them which devices are connected to each other. Being an MSP, it's beneficial to be able to go to our clients and require as little documentation from them as possible, as long as we have access to help them discover their own network. We've had a few clients that we've taken over from departing IT people who didn't leave us with much information. Auvik has helped us become successful with those clients.

Auvik's monitoring and management functions are easy to use.

It is easy to use but it's not intuitive until we familiarize ourselves with the solution. Once we are familiar with the solution it is easy to set up.

The solution provides a single integrated platform for a number of our clients.

We have integrated our RMM which has multiple components with Auvik because from a network monitoring and management perspective, having a single integrated platform is very important. 

Auvik helps our team to focus on high-value tasks and delegating. One of the great advantages of Auvik is its ability to automate the collection of information. This is an immensely important part of our operation, and it makes automating the process very efficient.

I haven't used many on-prem network monitoring solutions, but the fact that Auvik's in the cloud and we can switch between different clients very quickly is a huge win. It may take a little bit longer to connect to a device when we're doing it through the Auvik portal in the cloud, but we don't have to VPN in or do anything else to connect.

Auvik seamlessly integrates with our ticketing system ConnectWise, which provides a basic alert via email. I also like how it automatically draws the network map and how you can easily filter by the alerts. If you click on the type of alert, it'll show you all the other alerts of that same type. 

I love the visualization. It makes it so much easier to feel like you're there on-site. Everything is remote these days, and I'm 100 percent remote, so I'm never on-site at the national clients. It's nice to see everything; I like how you can drill down. For example, if a switch or a router is down, you can see what other items are going to be affected. They change color to tell you if they're up or down, so I spend a lot of my time inside the map and searching for items. 

I rate Auvik 10 out of 10 for ease of monitoring and management. The interface is highly intuitive. I've seen a few other network mapping tools, and they never seem to work out well. It's miles ahead of its competitors.

The integration is the most important aspect of the solution. If it wasn't for the integration, we would have to have someone monitoring all those maps, all those locations, 24/7. However, with the integration, we see notifications directly to our ticket system, and that helps us a lot to streamline the workflow process. 

The fact that we get to see the whole network on a single pane of glass is great.  We have a map on our main screen, and we can see all the network devices and the end devices as well. It's very useful. 

It's easy to use. You can collapse things via buttons if you have too many devices visible on-screen. When you do that, it helps you see the bigger picture.

The interface is intuitive. I don't find it that difficult. 

We gain a real-time image of the network. 

Our team was able to realize the benefits of the solution pretty much right away. As soon as I was provided access, I was able to see if there were any failure points, and I could deal with them immediately. It's been a game-changer. 

The product has helped decrease our mean time to resolution. I have the option to access any network device if we have the credentials. It saves us a lot of time. I also do not have to have someone on-site. It helps expedite things.

We're able to spend less time on maintenance, setup, and issue resolution. 

The switch backups are great. If a switch goes down or gets fried, we can just plug in a new switch and be good to go. 

Its interface is pretty intuitive.

The network map, on the main dashboard when you log on, offers general topography. While I have in my head where everything is, it's nice to have a visual reminder.

The solution is easy to use. It gives you full net visibility. You can dig pretty deep in, and it'll show everything - from server to switches to access points. 

We realized the value of the solution pretty fast. We already had it and we brought it back. We knew what we needed.

It does help with some use cases and would allow for entry-level technicians to solve more tickets on their own. We are a two-person team, so we don't have too many concerns in that respect.

Overall, it's pretty straightforward.

We spend less time on setup and maintenance. If we have a switch we need replaced, we can just copy the configuration, and that saves a lot of time. 

I appreciate the alerts that they send and the customization with them. I have our environment set up so that between our three sites, I get an alert anytime. If we get an Internet outage or device goes down, it really helps gain better visibility as to what's happening with our different branch offices and to know if there's a potential issue that might mean I need to get in the car and drive down. 

I also like the network mapping feature that they have, and I appreciate the configuration and backups as well.

Auvik provides an intuitive interface that supports ease of use. There are a couple of features that I find can be a little bit difficult to figure out how they get working from the interface. For example, if you need to remove a device or add a device and it's not automatically detected, that sometimes can be a little bit difficult. That, as well as changing the IP address on a device. There are a couple of hoops to jump through, however, for the main core processes, it's intuitive.

The network mapping is the most crucial for managing our network performance.

The alerts are another good feature. They definitely give me the greatest insight. I also appreciate the different IP address tracking that they include with it. I like the ability to add notes on the devices right from the dashboard. It really helps provide clarity to the rest of the team if somebody else needs to jump on and see what's going on with the device. They have the history of it right there.

The network map along with the dashboard gives us a real-time picture of our network. It requires a little bit of leg work to get it up and running if your network environment wasn't already set up for it. However, for the most part, it was pretty easy. Auvik provided a support engineer for the onboarding process, so which made it much easier for me.

We've seen a dramatic improvement in resolution. We've gone from network issues being potentially an all-day affair to sometimes solving in a matter of minutes. The alerts really do help us know exactly where the problem is starting from - for example, if it is just one specific device in the chain or all the way at our first firewall. So it's been a dramatic improvement. We've seen the time to resolution decrease by 50%.

Auvik influenced our operation costs and productivity overall. Just having better visibility of what's going on when there is an issue means we can respond fast. Our users aren't left in the dark or struggling for nearly as long. It just helps us respond faster when there is an issue and helps us see where there could potentially be issues and address them sometimes before they even become a major headache.

I love that Auvik manages all of the credentials for me. It's incredibly convenient to have both SNMP monitoring and remote terminal access available through the web interface, no matter where I am. This gives me great visibility into my network devices.

Auvik's visual mapping and search features have been very useful. We can locate precisely where each device is on the map. The network map provides a real-time picture of the network that offers total visibility. 

Auvik's time-saving features allow us to focus more on critical projects and business initiatives, particularly during our company's renewal phase. Instead of spending time on setup, maintenance, or issue resolution, we can now dedicate our efforts to developing new solutions for managing our next-generation infrastructure, which is crucial in the telecommunications industry.

The monitoring and alerts are easy to use and set up. Discovery is the first step in monitoring, and that's a piece of cake with Auvik. It'll scan your networks once you get the credentials set up and automatically find newly added equipment as long as the same credentials are already on that gear. Auvik makes my job a lot easier. I don't have to keep going back to a monitoring system to add devices each time we bring something new. That part alone saves me time.

It's all intuitive and straightforward. The out-of-the-box alerts provided everything I needed, but I've made a couple of additional alerts. You can schedule maintenance windows in Auvik, and the solution won't send any alerts during that time. With other products, you have to turn off the alerts on each device if you don't set it up correctly. Ease of use is crucial because I'm the only network engineer at a company of 900, so I have many things to do. 

I have a single pane of glass. It's easier to go into one system where everything is easy to find. It's a one-stop-shop with everything you need instead of going into multiple products to get it done. I don't consider Auvik entirely cloud-based because you have collectors onsite. The portal for viewing your infrastructure is cloud-based. You don't need to get into a VPN or anything like that to get to it. It's two-factor authentication, so it's a little harder for bad actors to get to your data.

The ability to log in and run commands from the cloud is helpful. You can access a full command line on the device, so I don't need to VPN into the infrastructure, which helps when troubleshooting. It's also beneficial that it's not on-prem. If my leading site, where the on-prem solution is located, goes down, no place is being monitored. As long as the internet connection is up and the collector is running, all my sites are being monitored.

The network map is fantastic. The backup of configs is also valuable. It does SSH into each network device and retains a copy of the configs on the machines as well as the change logs. So, when something suddenly stops, you can compare the configs to see what happened. You can do a side-by-side comparison of the configs to see exactly what changed. That's fantastic. The alerting is great. We get email alerts from them. Those are my favorite features.

It's incredibly easy considering the power and the capabilities that it has. For a tool that can do this much, it's crazy how easy it's to set up and manage. There are some very powerful tools out there, but they also take a lot of configuration, tweaking, and setup. Auvik is quick. It's a breeze. I can have level-one techs setting up a lot of things. I can script out the deployments, and it's done with a few clicks. We can get it up and running, go into the customer's tenant, and just have whoever's setting up the different devices enter the credentials into the portal, and it runs. It's great. This is one of the best MSP tools that I've used. When I factor in the ease of use, the power and capabilities that it has, and just how useful it is, it wouldn't be an exaggeration at all to say this is the best overall MSP tool that I've used. Its ease of use is critical. One of the biggest things with running an MSP team is to make sure that your team can easily use the tool without needing to have a ton of training. That's what MSPs are all about. We can occasionally have a complex tool, but then there's going to be a limited number of people who are familiar with it, which is going to limit our ability to manage it. It's huge for an MSP to be able to have a tool that a tech can use with minimal training.

The configuration management is the most valuable feature. I worked at an MSP before where they didn't have something collecting network device configurations. It was basically up to the technician who did it last, and you never knew if they saved a copy or not. Auvik makes that a lot more automated so we don't have to worry, if a device dies, that we don't know how it was configured. That's my favorite feature.

Ease of use is paramount for our organization. We have 15 technicians and everybody has to be able to get in there and work consistently. If it's not easy and we have to come up with all these rules on how to use it, there is a lot of room for people to make mistakes.

Auvik's network visualization is pretty intuitive. There's a legend right there and you can hover over any of those lines and it will give you the breakdown of the information. You can even click on any part of it and it takes you right to the device.

All of the features are valuable, but the ability to remote into anything, whether it's a terminal or a browser, is really big for us. It makes things a lot easier day-to-day. It keeps track of all the firewall or switch configurations, so if anybody makes changes, we can roll back and have an alert on it. Discovery has been useful.

It's easy to use Auvik's monitoring and management function. We can roll out a site in under 15 minutes, so it's up and working right away.

The solution's ease of use has been very important to our operations.
We have a lot of tool sets, so we don't want to spend a lot of time deploying and tinkering with it. Auvik is a click-and-done solution, so there's minimal effort involved.

Auvik provides a single integrated platform, which is pretty important to our organization. Everything is one pane of glass. We don't want to have 20 different portals for 20 different customers because managing each one individually would be a nightmare scenario. It's a lot of overhead. It's pretty useful in general, but it's also incredibly important because the more time we spend managing those tasks, the less time we have for everything else.

Auvik helps to visualize the network mapping and topology for our organization. It's just there, so we don't really think about it. It makes it very easy. As it discovers, it draws out the map. We can see where things flow and what they're connected to. We can answer all kinds of questions like, "What happens if I unplug this," or "Where is this machine, generally speaking?" We've used it to hunt down everything from rogue devices to a missing laptop. Thanks to the topology view, we were able to see which AP it was connected to.

Customers like to see what their network looks like. They may think they have a tiny network, but they actually have 500 devices that are just sitting on their network in a 20-person company. It helps them understand that we're actually doing something and not just saying that the network has a problem. It's good for visualization and for keeping track of where offices are located so we don't need to commit it fully to memory.

It's very important to us that visibility helps our IT team focus on our networks. We want our staff to be aware of the network, what's on it, and how to manage it. We've used it as a learning tool. It discovers everything. One of our guys wants to get more into networking, and we said, "All right, go into here, go to this switch, get all of the port configurations, and figure out how to apply it to the new stuff," because they're not the same. It's a manual process, so he's learned more about networks and networking in the past week than he has ever been exposed to before.

Auvik helps us keep device inventories up to date. It's helpful to know when the software ends and what the last support dates are.

The higher-level and more experienced guys on our team have been able to delegate simpler tasks to our help desk and people who don't have 10 years of experience with network engineering. It frees up our team, and it helps our less-skilled employees get a hands-on education, which is usually the best way.

Among the most valuable features are the hardware life cycle and configuration backups, when applicable, since that's not applicable for all vendors, platforms, and networking types. When it does show you the hardware life cycle for, say, a Cisco device and the configuration backup, that's the most useful aspect for me as a network engineer.

Once it's set up properly with the SNMP strings or credentials, it's very straightforward to use. It has a small learning curve, which is nice for a network monitoring tool. Ease of use is very high on our list of requirements, not just for me as a network engineer, but when I want the help desk or the level-ones to be able to look at something. It needs to be easy to use.

It's also very much a single pane of glass, which is especially helpful for our business model as an MSP.

In addition, I greatly appreciate Auvik's ability to visualize network mapping. It's very good for visualizing how the network is formed and the interconnections. Since it's interactive, it's more helpful than a static map or static video diagram. It's a very helpful feature.

The most valuable features for me are network monitoring and alerting. This means I automatically receive an email notification whenever an issue arises, eliminating the need to wait for users to report problems.

The most advantageous feature is the ability to back up the configuration settings on switches and routers. This has been immensely helpful, and I am proficient in utilizing Auvik's premium network monitoring service, Traffic Insight. It provides comprehensive network visibility. Furthermore, I appreciate its integration with my ticketing system, Autotask.

The remote console administration stands out as a valued feature. I haven't found another relatively easy and versatile product that is all-encompassing. 

Using Auvik's monitoring and management functions is easy because it is a web-based app. The charge models are based on the number of core network devices we have. We have virtual machines and various items that our charges are based on such as adding a switch or a firewall. We are not charged simply because we have a virtual machine running. We get more visibility into what we're running compared to other solutions. 

The solution's ease of use is the reason we bought it.

The solution can provide a single integrated platform depending on what we want the platform to do. Auvik provides more of an integrated teamwork network management platform than anything I've previously seen. The solution does nearly everything and it does it in a convenient, easy, and accessible way compared to my past experiences with other solutions. Auvik's user experience is very nice.

The solution's intuitiveness of the network visualization is strong and we don't need to spend much time to find it useful.

Auvik's ability to keep our device inventory up to date is a convenient feature.

One of the solution's best features is how it helps us visualize our network mapping/topology. It builds the map out automatically as it discovers devices, networks within our network, or different subnets. We can see exactly where devices are in the environment and all their connections. Nobody likes to build out Visio diagrams, but with Auvik, we can take a snapshot of the network map and show it to a client. The network visualization is straightforward, intuitive, and makes sense.  

The automated network topology map is excellent; it shows connected networks, where they're going, and what they're visible on.

The configuration backup is a great feature, as it allows us to compare to previous iterations after changes and roll back if necessary.

Auvik allows us to get into devices through remote tunnels rather than going to the actual sites.

The alerting is another helpful feature, as Auvik gives more timely alerts than other tools. This makes it easier to pinpoint when and what network component goes down.

Auvik provides a single integrated platform for network management, which is essential for us; the fewer platforms we have to jump between, the better.   

Auvik helps keep device inventories up-to-date and find devices we didn't know were there in some cases. This functionality is excellent for helping our teams focus on high-value tasks, though not so much for delegation, as the solution is relatively challenging to learn and understand. 

The solution keeping device inventories up-to-date saves a lot of time because we can find devices we didn't know were there, figure out the network quicker, and identify potential issues.  

To someone comparing network monitoring solutions but concerned about price, you get what you pay for. We've used cheaper and free products, and we use Auvik now. It depends on how much time and energy you have to put into it versus a tool that's ready to use immediately. Our time is valuable, and we don't have enough to fiddle with a solution all day to get it to work or do what we want it to do.  

The solution's ease of use for our operations is fairly important. It's wonderful for when I'm going into a new client and I don't want to do discovery. The solution plots out a network map for me. The solution tells me where I've got congestion and additional information that would normally require me to do discovery. Auvik is not as in-depth as for example, ExtraHop but this gives me enough of an overview that I can look at a network and say, "Okay, I know where they're at. Now I know where they need to be," and gives me the first stepping stones to get acclimated to the network. 

An example of Auvik's ease of use for our operations for an existing customer is if I receive an event that needs to be worked on, whether I'm onsite or not, I can call my client and say, "Hey, if you're seeing network issues, we just caught a couple of alerts." These alerts may or may not be an issue but it's good to have that in our back pocket to say, "Okay, something else is seeing this. " It's another set of eyes. We're a small firm and we can only be in so many places at one time.

The solution provides a single integrated platform. Although the solution doesn't do everything that I would want network-wise it is good enough. For what we pay, Auvik does the job we need it to do.

Auvik keeps our device inventories up to date.

This is the first solution we deploy at every location. We bring out a machine we call a data collector, and we put it in their network, get on DHCP, and it starts to scan immediately. The solution is absolutely fantastic.

Auvik is a fantastic network monitoring solution. When I look just for something that's really focused on network, for the price, Auvik can't be beaten.

I've found the topology mesh graph helpful, and I like the other features that factor into my work with Kubernetes. The solution is intuitive. When someone gets started with it, there are out-of-the-box solutions to accomplish tasks, so a new person doesn't always need to check the documentation. When they log into the tool, they can quickly fix a few areas and get everything running.

The monitoring and management functions are effortless to use. The process is pretty straightforward If I need to connect to an external appliance. Sorting out role-based access control is easy, as well.

Auvik has a single integrated platform with collectors and API functionality, which are crucial. It has application and network performance monitoring tools, with something to bridge the gap between the two. Auvik integrates network, application, and infrastructure monitoring. 

The first feature that I appreciate is the topology drawing in real time. If our NOC wants to troubleshoot, they can go to the topology map and see that this access point is connected to that switch via that specific port. And when something changes in the topology, it's dynamically updated.

The network mapping is such a great tool. We have some customers for which we manage access points and switches. The management platform for those products, like Meraki, shows you topologies on their cloud dashboard. But if you look at the topology in the Auvik, it is much better with colors. It shows Layer 1 and Layer 3 connectivities and provides you with a view that has a look and feel that is better than what the vendor itself provides. Its overall intuitiveness is excellent.

The backup feature is also important. Once we have access via SSH to devices, Auvik will detect if there are any changes and will back up the configurations.

And using the cloud ping feature, it will monitor WAN circuits. It sends a ping and alerts you if anything goes wrong with your WAN. It will also give you the speed and the round-trip time.

Comparing Auvik to SolarWinds and other platforms, it is pretty straightforward when it comes to monitoring. The people we recruit in our NOC learn how to use Auvik very fast. It's a core element for our NOC service. Before, we were using legacy vendors for NMS. When we moved to Auvik, things became more flexible and easier. We can onboard people easily when it comes to learning how to use Auvik to do monitoring for our customers.

It also provides one pane of glass. You can do the things you want to do in one place. Your NOC team can access and look at the alerts, check all the backup configurations, see the status of the devices, et cetera. It's one place to look at everything.

I like the user interface and the fact that it generates a map automatically of any network that you are trying to manage. That's pretty valuable, as is the ability to hook it into all the devices and keep an eye on their health.

It's a really useful tool for visualizing network topology mapping. When I first started using it, it definitely wasn't as powerful as it is now. There were some issues with it performance-wise and with how it mapped things, but now it's become very useful, with a very accurate visualization of what's occurring on a system or network.

It also has a single web console and it integrates with other tools. That's very important because it's pretty cumbersome when you have a bunch of consoles that you need to go to. Being able to narrow it down to as few consoles as possible is definitely paramount.

It's very intuitive. It does a good job of showing you individual nodes on the network and their relative positions to one another, with pertinent details on each node, all in one location. And it provides easy accessibility to drill down into each node and get more specifics on them.

Among the most valuable features are the 

• remote browser
• remote terminal
• remote tunneling.

Those features ease getting into our customer sites, especially ones that are a little more locked down. Instead of having to go through a VPN, log in to a system and do this or that to the platform, we can get to everything right through Auvik. It gives us immediate access to different things.

We have a single platform through Auvik, but it also integrates with all our RMM and management tools. Having a single integrated platform is extremely important. It does everything we need it to do within a single platform. Auvik doesn't do remote management monitoring, but it does everything else that our RMM cannot do and it's crucial. With it, we can see some pretty detailed information.

And while we haven't used Auvik extensively as an automation tool, we do use it to alert us and create tickets automatically. That saves us time.

There are many things I like about the product. It's cloud-based and automatically refreshes the network container. We like the automatic backups and the comparison between backups. It's straightforward to set up, and it integrates with many protocols.

The tool provides an intuitive interface that's easy to use. The search box is particularly helpful—we can search for everything from MAC addresses to IP addresses to interface names, making it easy to find any device.

The network map and dashboard give us a real-time picture of our network. It's pretty easy to use these features to gain visibility, though we've had some minor issues with Meraki devices due to their lack of support for SSH and SNMP.

The solution has helped us automate our processes and integrates well with ConnectWise so that we can get alerts in our CRM and via email.

We noticed the full value of ANM after a few months, as we needed time to train and understand the system. It has helped our technicians due to its many capabilities and the data it collects. After about a month of training, we were able to share some of the senior team's workflows with junior team members.

ANM has helped us decrease our mean time to resolution by about 20 percent.

The most valuable feature is the alerting system. This ensures we're notified immediately of critical events, such as a server failure, allowing for a swift response and minimizing downtime.

The most valuable feature for us in Auvik is the network topology. This feature creates a visual map of all connected devices on the network, showing their location. This is incredibly helpful when we need to locate a specific device, as it significantly narrows down the search. Overall, the network topology is the functionality we utilize the most within Auvik.

Auvik's reliability is impressive. It effectively alerts us to switch outages and high port utilization, making it a perfect fit for our needs. We are extremely satisfied with Auvik and have no plans to switch to another solution.

My favorite feature so far is the alerts section. We've got our main company at the top, and then all of our customers are underneath that. We can either filter by a single customer or one of their sites specifically, or look at it from the top down and see the whole picture. It's an easy way for me to be able to have a high-level overview. I can see the status of all of our sites simultaneously without having to really dig in and get super granular unless I want to. It gives that ability too, which is cool.

I like Auvik's mapping. Your home dashboard has a map view where you can see potential issues on the endpoints. If an AP or switch has a problem, you can drill down into those to see how it's affecting the endpoints.

The monitoring and management features are straightforward. Getting everything configured is a little tricky, but it's easy once everything is set up. The management is highly intuitive. It has tons of little tools you can use for your hardware. You can monitor network traffic, device health, and lifecycle management within an easy-to-use dashboard.

Auvik provides a single integrated platform that covers everything. We are considering adding our primary servers to get utilization stats and different telemetry from our primary hosts for our on-site VMs. Having all the features on a single platform is crucial. We use many services and platforms, and it's convenient to log into one dashboard and see everything from a bird's eye view.

It's super easy to use. Everything is easily mapped out. If you've navigated any website, it should all be intuitive. It's easy to lift a pane and see all the general areas. As you click into each site, you can drill down into each area you want to see.

People who don't dive as deep into the infrastructure as I do can go onto the site to see the dashboard and get a sense of the network's overall health. I don't need to push out reports and share alerts constantly. I'm the only one getting those, and the other team members can see from a bird's eye view whenever they're looking into things or trying to troubleshoot.

Auvik's auto-detection feature is something I haven't seen in other monitoring systems. We can keep track of our internal device tables to map the devices on the network. The diagram saves us a lot of time. Usually, our new customers don't provide much information about their networks, so we need to spend a lot of time logging into every single device, going into the CDP and LLDP, making nodes, building diagrams, and adding more information. Auvik does it instantaneously.

When we can recognize what devices are connected in the table, we can easily find out, for example, what networks are passed through the devices, which is also very useful. Otherwise, we would need to download the configuration and start building our database of networks. It provides a simple way to look at many devices and subnets.

The most valuable feature is that it will back up the configuration and it will keep multiple copies of it. If a change is made to the configuration by someone else in my company, for example, and something goes wrong, I can bring up the previous configuration and the current configuration, and it will show me exactly what's different. It greatly reduces the time it would take to troubleshoot because I can pinpoint exactly what was done. I can then either change whatever it may have been or roll back the change.

Auvik's monitoring and management functions are easy to use. For certain devices, switches, or routers, you have to make sure that SNMP monitoring is enabled on the device. Once it's enabled, Auvik is extremely simple to use. I've worked with other monitoring software in the past, and it has taken weeks to configure all of the alerts and get everything monitoring the way we want it to. With Auvik, once the device is capable of pushing the logs, it's simple. Auvik also has many out-of-the-box notifications that are pre-built and that automatically monitor. Setting up a switch or a router is simple and quick.

Auvik provides a single integrated platform and two different ways to install it. If you have VMware, you can put an appliance right into your VMware for monitoring. If you have a Windows server, you can install the agent, and it crawls the network and finds everything easily. Having a single integrated platform is important for our organization because we don't want to have 10 different programs or applications and have to go through each one to differentiate which one is using what and where. We want to be able to have one central location where we can find everything we need.

Before we switched to Auvik, we used three or four different applications to monitor different functions. Some were designed to monitor VMware, some were for desktops, and some were for switches and firewalls. Using multiple products was a pain, and none of them actually had as many features as Auvik does now. We have saved quite a bit of time by switching to Auvik. We have central alerts, and we have functions pre-built now that we truly understand what it takes to get a new client configured. We just added a client in the past few weeks, and all we had to do was throw the agent on a machine, let it figure everything out, and put in the passwords for the devices into Auvik. That was it, and Auvik took care of everything else. It definitely saves a lot of time, especially in terms of the configuration of the monitoring.

We can visualize the network mapping/topology of our organization with Auvik. It's really nice that it breaks it all out. When we have clients that have 40 or 50 switches across multiple buildings, the map will be very large. In these cases, it's very difficult to zero in on the map; however, we will still be able to pinpoint which devices are connected to which switch. If a particular switch is down or having issues, we'll know exactly which segment of the company is going to be affected by that. We'll know if there are network loops because certain things are interconnected.

The ability to not have to try to manually figure out where everything is and just be able to pull up a map and identify a switch that is connected to it is great. It makes creating a network map for new clients much simpler. If we go into a new client, we can run Auvik for 24 hours, and then it will bring up all the switches and all the devices connected to the switches. It will show where the firewall is as well. It has definitely taken away the time spent creating the network maps, which were never one of my favorite things to create in the first place.

Auvik helps keep device inventories up to date for us, especially with regard to switches, routers, and firewalls. Even if we're the ones who put one of these in, we don't necessarily have to go write down the serial number. We can get it configured, put it in, and then go back into Auvik to make sure that it's being picked up and monitored. We can also check whether we have all the information right there for us so that we can get everything right out of Auvik. If the switch gets replaced and it goes directly to the client, we don't necessarily need to see the switch because we know we can pull out everything we need right from Auvik to update our inventory of the devices for that particular client.

Having a stronger inventory and the flexibility to more easily find particular aspects allows us to delegate certain low-level tasks to junior staff. Because we can pinpoint exactly where particular devices are easily and quickly, we are able to delegate more high-value tasks such as important firmware updates so that patches are done as quickly as possible. It makes it much simpler because we know exactly which clients need the update. We can use Auvik from the portal to remote directly into that device to apply the firmware that we need.

Having Auvik keep our device inventories up-to-date takes away the need to have someone dedicated to recording that information or keeping the information up-to-date. We can just log into Auvik and get it. It's much faster, and we're not wasting time on doing something that, although is very important, takes away from us having the ability to do other much more important tasks.

The time-to-value is worth every penny. The speed at which Auvik alerts us when there are problems with switches or firewalls, or when switches or a segment of a network is down is worth it in and of itself. Then, you have the added benefits of VMware monitoring at no additional cost, configuration backup, and log storage. The cost of Auvik for the amount of time that can be saved and the ability to look good to a client because you're on top of everything is well worth it. The amount of time that Auvik has saved us is certainly worth its cost.

We have definitely seen a reduction in mean time to resolution. Auvik is very quick to alert us and give us the information we need based on the client and the switch. We can log into the Auvik website and get more information so that we can be more on top of things. There have been several times when we've had a switch go down on the client in the middle of the day, and we have been able to reach out to them to let them know that the switch is down and that we're working on it before they even realize that the switch is down. It allows us to get to a problem much faster and also helps us to look better to our clients. Prior to Auvik, if there was a problem we typically found out when the client reached out to us. The client typically would find out within 10 to 15 minutes that there was a problem and then reach out to us. So, it would probably be 15 to 20 minutes before we would know about the issue. Whereas now, we know about an issue within three to five minutes, so we're on top of it. Auvik has cut down our time by 10 to 15 minutes.

I love the alerting. With a single pane of glass, it's able to tell me that there's a firewall error, or that something is offline, there is a switch configuration error, or a configuration change has taken place on a certain device. I don't think I can pinpoint a single favorite feature of Auvik. I use almost everything.

Using the monitoring and management functions of Auvik is really easy, but I'm a little bit biased because I am Auvik Certified. (The certification process includes super in-depth training. Before the training, I was able to use Auvik, but I wasn't using it full-strength. Once I did the training, there was not a whole lot I didn't know about the software). The ease of use is incredibly important. If it wasn't something that is easily accessible or has the tools that we need, we wouldn't be using it.

It's also fantastic for helping to visualize the network mapping topology. It saves me countless hours of time every time a customer asks for a network topology map. Normally, I would have to wing it and roughly create one. But with Auvik, I'm able to just hit "filter by network elements only" and it prints it out. I can take a screenshot for the customer and send it back to them within minutes. 

And that network visualization functionality is right there when you sign in. It's front and center, which is great. It especially helps when we have junior network engineers work on it because, when they sign into that Auvik device, it gives them a good start into the network and its complexity. It gives them a brief description of what they're getting themselves into.

I like that I can see if the switches are online. I can get alerted when something is offline.

The interface is okay. I like the network map and dashboard overall. It gives me a real-time picture and visually represents my network so I can see what's going on.

I get pretty much full network visibility.

A little bit of time passed before we saw the benefits of Auvik. I first noticed its benefits when I was first alerted to something that was offline. At that point, I thought: "Yeah, this is exactly what I wanted it for."

I like how Auvik automatically backs up some device configurations. For example, we had a Cisco switch connected. Each time we change the switch, Auvik will automatically back up the configuration so it can be restored when needed.  

Auvik creates a visual map so you can see where things are connected in real time. It will alert you when a device goes down.

The most valuable feature of Auvik is the comprehensive network management it provides. While we initially had someone install it for our client, it wasn't set up correctly. Thankfully, our new Auvik specialist came in, cleaned everything up, and configured it properly. Now, we have clear visibility into our network, including breakdowns of VLANs, device locations, and communication paths. We even discovered a built-in GUI traceroute tool that helps us pinpoint network bottlenecks with ease.

Topography mapping is incredibly useful, especially when it's functioning properly. It's important to note that there have been some issues with it in the past. However, when it's working, the map is fantastic for locating even small devices. You can quickly identify the specific switch a device is connected to and troubleshoot issues like port connectivity. Additionally, remote access is incredibly helpful, and I use it frequently.

The ability to have visibility on a network to see the traffic and the ability to see if devices are misconfigured and if something changes in that configuration, are most valuable.

It's very easy. It's very intuitive. They had me up and running in a matter of hours, so it wasn't a steep learning curve to learn the interface or to learn the controls.

Using the monitoring and management functions of Auvik is easy. The solution is straightforward to set up. It communicates well with the SNP and some of the cloud platforms via API keys.

I like the view Auvik offers to help visualize the network mapping/topology for our organization. When we have a large deployment with tens or hundreds of devices, the view can get a little cluttered. The fact that the view is there and we can zoom in and zoom out still makes it valuable to see how things are interconnected and laid out.

I am sure that if we moved forward with the solution it would affect our IT team's visibility into our remote and distributed networks globally, but for evaluation purposes, I was the only one using Auvik.

The fact that Auvik can be accessed anywhere is a good benefit. Not having to use a VPN to access the solution is advantageous. If I'm at a customer site or I'm on vacation, and I need to pull information up because I get an email or a phone call from somebody at work, having Auvik is beneficial because it is cloud-based compared to on-prem network monitoring solutions. 

Few of the features are valuable. One feature that is the most valuable for me is that after we added all of our firewalls, every time we make any configuration change in the firewall, it creates a backup and retains the change history for months. We can see and find out when a change was done and what was the change. The best part is that if we want to compare the current config with the config from two weeks ago, the tool pulls up both config files and tells us what the difference is. If something is not working today, instead of asking around who made the change, what was changed, and how things were two weeks ago when everything was working, we can just pull both configs, check them out, and know what exactly the problem is and investigate.

Auvik is a cloud-based solution, and it definitely has advantages over on-prem network monitoring solutions. We don't have to manage anything on-prem, and we don't have to patch the backend. We don't have to allocate resources for the management console to work, and it's accessible from anywhere. We don't have to back up the virtual machine or the appliance because everything is managed by Auvik. We really like that part. You definitely need internet connectivity to send all the logs and data to Auvik. If your internet goes down, then technically, you don't have visibility at that time, but then, you likely have a bigger problem than being able to get the data.

It takes significantly less time and effort to set up and maintain Auvik versus our previous solutions. With the previous solutions, we needed to get somebody trained. Somebody had to go and watch tons of videos to understand how to deploy the solution and how to properly install and configure it. With Auvik, we just provide the executables to somebody, and they just install it. We then go to the console and the data starts to come there. It's way easier and faster to set it up.

The inventory and audit features are the most valuable. We are able to get a good map of everything in a network. Some clients don't know what they have or own, and having a tool that can compile all of that is a beneficial aspect of the solution. It cuts down on the number of hours required to search for things, because if you don't know what you don't know, you can miss things. Auvik is truly going to discover everything that is connected to the network. It gives us peace of mind and cuts down on the number of hours it takes to onboard a client.

We usually devote approximately an hour of time to onboarding a client environment. What that entails is gathering some basic information about passwords, SNMP credentials, et cetera. Being able to spend just an hour to get everything captured is pretty effective.

It is incredibly easy to use when it comes to its monitoring and management functions.

And it's incredibly important, given our work as a managed service provider, to have a single pane of glass environment. That is very crucial to being able to identify and diagnose issues with a network and fix them promptly. We don't have to log in to 15 different devices to track down how things are connected.

We've used different tools in the past for mapping network topology and we've also done it manually. The fact that Auvik is able to create a network map that is accurate and to do it automatically with its collector is supremely helpful. 

Auvik's features for monitoring device availability and bandwidth utilization have greatly helped us. From a cybersecurity perspective, bandwidth utilization tells us if we have a potential data exfiltration incident. It also helps us decide whether to increase the bandwidth for one of the links or if the current bandwidth is sufficient.

The interface is simple and efficient. You can quickly figure out where the icons and patterns you need to click to find information from Auvik. The ease of use is crucial because we log into Auvik four times a week. Having a single integrated platform simplifies the solution big time.

The ability to put in individualized SNMP checks that might not be in the automated playbook is a valuable feature.

It is also super easy to use the monitoring and management functions of Auvik. I've not seen something as easy as it is, although that use of ease is not so important to our company. Other companies provide knowledge base articles that make everything easy, but the management and monitoring functions in those products aren't as easy to use. That means you have to lean on the knowledge base. Auvik has a knowledge base, but you don't really need it. It's a lot easier in that way. It has a lot of documentation, a lot of information available, but you just don't need it because it's that easy.

Auvik is also a single, integrated platform, and because we are an MSP, that's a godsend. Other vendors have a single pane for each company, whereas Auvik has it set up so there is a single pane for multiple companies.

We use ConnectWise and it integrates with that perfectly. I don't know what else they could add there to have better integration, because it does everything we need.

The network management piece has been the most advantageous. First, it alerts us about network devices that are under duress or having issues. Second, it has historical data. That allows us to go back, if, for instance, a switch is having problems, and see if it is something that trends at a certain time of the day or a certain day of the week.

For what we use it for, Auvik provides us with a single integrated platform because it ties into their ticketing system. That is very important. The more touchpoints that people have to interact with, the less likely they are to interact. Trying to get it down to as few panes of glass as possible becomes an important piece. We previously used multiple applications for managing our network, and switching to Auvik has saved our organization a good bit of time, day-to-day. It has saved us the equivalent of half an FTE.

It's also the best that we have found for helping to visualize network mapping/topology. It does a great job of that, hands-down. The mechanism that it uses to learn about the network seems to be more robust than some of the others. The interface is very clean and sleek. It discovers devices well and the relationships between them, and the general aesthetic of the portal presents that information. It gathers more data than most and it presents it wrapped up in a really pretty way. Others can draw out a diagram, but they're just not as elegant as Auvik.

The network visualization is intuitive. It classifies devices accurately and presents the links and the relationships well. Plus, if something isn't discovered the way you think it should be, it gives you the ability to manually adjust it. For example, sometimes wireless bridges don't really present well. They don't show a link between them. You have the ability to go in and make that association manually so that it presents correctly on the map.

The most valuable features include the inventory management and alerting capabilities.

The quick alerts in the event the equipment goes up or down is the most valuable feature.

When port utilization rises beyond a set threshold, an alert will be sent to allow for proactive network planning and distribution adjustments. This could also help identify heavy data users.

I like the fact that it's easy to set up and learn our network. I've used some other systems where it takes a lot of time and effort to manage the monitoring system, so you get what you put into it. The nice thing about Auvik is that you put the credentials in, put the agent on the network, and it just does its thing. It sets up alerts that you would most likely turn on anyway without even having to do it. If you add another new device to the network, it detects it and sets alerts up for that device. With the other systems that I've used, I had to manually add those devices in and manually set the alerts for new devices. I like that it's an almost set-it-and-forget-it sort of system.

The other feature I really like is the network switch backup. It backs up the configurations of all our devices. We can go back and look at the history of the configurations as well. It's a feature that the other systems I used didn't even have.

There is one portal to access everything that Auvik does, that is, it provides a single integrated platform. I don't have to access it through any other panes of glass. It's important because when the Auvik device is in your network, it uploads all the data to its cloud. That's nice because you can access that portal from anywhere. You can access it from a phone, tablet, or PC.

We previously used multiple applications for managing our networks. It wasn't an all-in-one system, and we'd have to manually do a lot of the tasks that Auvik can do.

It's very easy to use the monitoring and management functions. It's automated and keeps itself up-to-date. If you want to monitor traffic or monitor a specific device on your network, it will already be up-to-date. You just click on it and view it.

The network visualization is very intuitive. It's easy to use and navigate, and if you have any questions, the technical support staff and account manager can answer any questions you might have. I didn't really have to read any manuals or receive any training on Auvik. It's easy to install, configure, and get going.

Auvik helped to reduce repetitive low-priority tasks through automation. It automates the network switch backups, which would take four or five hours a month to do before. It also eliminates the need to tune our monitoring system because it does it itself, which is very nice.

Our IT team is more available for higher-priority tasks, end-user issues, and training because we're spending less time doing menial tasks.

Auvik helps to keep device inventories up-to-date. We have other inventory systems as well, but we can use Auvik to keep track of workstations, servers, printers, and other devices on our network. It even keeps track of printer toner and paper, which saves time.

We have seen a reduction in our meantime to resolution. Auvik helps us to be more proactive and lets us respond to issues faster.

It's hard to say that one feature is my favorite, but I like Auvik's ability to map networks using SNMP. It maps the network, so I can look at all the devices and set them to provide alerts or automatically create tickets when outages occur. If clients need it, I can export all of the data into an Excel spreadsheet.

The monitoring and management functions are easy to use. The network visualization is also intuitive. Ease of use is crucial because many of our help desk specialists and entry-level people need to navigate the solution, so it's vital to have simplicity in standard high-level searching. A single integrated platform is essential to stay in line with our best practices.

I like the way everything can be integrated. Auvik uses SNMP and various protocols to ensure we can monitor any device on the network.

Something Auvik does really well is provide a single integrated platform. That's very important for us as a managed service provider. We really need single-pane-of-glass for all of our programs. Auvik makes it super simple to have sub-tenants and you can then view high-level details from the "parent" tenant, which is our MSP interface, while also diving deep into the client-side and having full access there for assigning client-level permissions. For our co-managed clients, we can get their engineers in alongside our engineers to both view and manage the data.

Another great part of the platform is that it helps keep device inventories up to date. That's where we get an initial map of the network during client onboarding. We can then use that over time and say, "Okay, this switch is hitting the warranty." Auvik can detect the serial number and check the warranty status. We can prompt ourselves to call the client and say, "Hey, we should replace this before you run out of service." To an extent, this feature has created more work for us, but it's work that we need to do. It's notifying us that these things are expiring when, previously, we just didn't know. It's saving us the time of manually checking, but we weren't necessarily doing that consistently before Auvik.

We've got visibility into all our devices, starting with routers and switches—networking devices—through to printers and user stations as well. It gives us an account of what is currently connected to our network.

And with the TrafficInsights option, I have information and statistics regarding our traffic and what is currently being utilized in terms of bandwidth. I use it quite often to establish if our bandwidth is fully utilized or not and whether there is any slowness on the network.

Another helpful feature is that you can remotely connect to a device directly from Auvik.

Apart from that, it's monitoring software. Obviously, you get alerts and you can configure them, which is a useful feature as well. You don't need to look at the dashboard all the time. Instead, you can rely on the alerting feature. If something goes wrong, you simply get an alert via email.

It provides us with a single, integrated platform. We can do quite a few things from Auvik. We can connect to different devices and we have visibility into what's connected to the network. There is a lot of useful information, like IP address, network address, as well as insight into traffic, time, date, what protocol is being used, and how much bandwidth is being used. It definitely gives us one platform where we can investigate quite a lot of stuff.

Another good feature is the network mapping and topology. It's clearly depicted on the dashboard, so you can see what's connected to what. It's designed well.

I really like the network map. It's probably the most useful feature because we have monitoring set up in other systems too, but seeing what's connected to what and where it is makes a lot of things a lot easier to troubleshoot.

The uptime and downtime information is valuable. It is pretty reliable to know when something goes down.

I find it pretty easy to use the monitoring and management function of Auvik. I passed the test on the first try, and it's all very intuitive. I like the menus, and it's pretty easy to get through things. There are some things that are a little bit more complicated, but there was nothing I wasn't able to figure out. Rarely, I would have to reach out and ask somebody to show me how to find something in Auvik or how it works. In terms of accessibility or how easy it is to get into it, it's pretty easy. Even setting up devices for configuration polling and SNMP is pretty easy.

One of the most valuable features is the remote monitoring. It monitors the egress and ingress bandwidth and you can add custom rules to monitor if something is wrong. You can also add your own metrics if needed.

Auvik provides us with a unified management console. It is a website that displays all your routers, network switches, and devices connected to that router. You can easily see everything in that single dashboard.

You can use rule-based or simple, program-based monitoring to see if there is any abnormal traffic. 

It has good support for our devices, including our routers and Ethernet switches that come from the major brands. We are using Ubiquiti EdgeRouters, and Auvik has very good support for them. And it has pretty good support for other major brands like Netgear and TP-Link, as well. One of the reasons we choose Auvik is because the devices we currently use overlap with its list of supported devices.

I like the traffic insights. That really helps to see what's using your bandwidth.

The monitoring and management functions, while there is a little bit of a learning curve, are pretty easy. Once you get it, it's straightforward and easy to go forward with. That's very important because we don't have time to sit around and try to figure out how to use it, looking at tutorials. It's pretty intuitive and their support is really great too if we have any issues.

And the fact that it provides a single, integrated platform for our organization is important as well. Having 50 different accounts to log into would make things difficult at times.

The overall intuitiveness of the network visualization is great. It makes it easy to see everything and easy to follow and pinpoint what's going on.

Network mapping is the most valuable feature. It's handy to see which devices are connected to what ports. The net flow stuff and traffic insights are also helpful. The network mapping is a little better than average. That's one area where PRTG falls short. It's tough to use. Auvik makes that a bit easier. 

Auvik's initial setup and discovery were effortless. Tuning the alerts takes a little bit more work. Ease of use is essential. Usually, there has been some alert, or we need a specific piece of information promptly. It must be easy for us to find that information.

The integrated platform is a nice-to-have, but it's not essential because we only have three sites: primary, guest, and DR. I only use Auvik for the primary site. For an MSP, the integrated single pane of glass would be a huge deal. 

The most valuable feature is device discovery through SNMP. This allows the tool to automatically gather detailed information about connected devices. For instance, it can identify a printer and determine if it's low on ink, out of paper, or experiencing a jam.

The alerting is fantastic; if something goes offline, we're notified right away. It gives us a lot of peace of mind knowing the solution will alert us to issues automatically 24/7.

Once the solution is set up, the monitoring and management functions are straightforward to use. This is important because we want our systems to be as easy to use as possible for our daily operations. 

Overall, Auvik's network visualization provides us with a lot of information. The interface, icons, and mapping showing the icons and labels for particular devices are intuitive; the solution does a good job of providing us with the information we need in this respect.  

The product helped reduce repetitive, low-priority tasks through automation, which is a game-changer for us. Automation benefits our team and department, as well as other departments and business units because we can integrate their systems into our Auvik system. 

Auvik provides good visibility into our remote and distributed networks, although most of our infrastructure is local. We have data centers in different locations, and all our network devices are visible on the Auvik interface, including VMs, servers, and workstations. Everything can be integrated into our system.  

Comparing Auvik's cloud-based solution versus on-prem network monitoring solutions, being in the cloud is another game-changer. There can be some advantages with on-prem, but we prefer cloud-based, so it's great that we have that option. The cloud is the future, and everyone is moving in that direction, so that's a big plus for Auvik.  

The stand-out feature is the automated config backup on networking devices. This automation is handy in a bind when a machine crashes, and you need to pull the config out of Auvik. 

The monitoring and management features are somewhat challenging to use initially, but you can figure it out after digging. It isn't hard for those with a high level of networking and computer knowledge. However, it's going to be difficult for some people.

Auvik provides a single pane of glass for all our customers in one portal. It's essential because many platforms are out there, and we can't have one for each client. 

Auvik is easy to use. It took some time to set it up, and they were pretty good to us. They offered us around six sessions with a technician to help us set up the monitors we wanted. After we were trained properly, I had no issues using it.

It has been crucial for us to have all these monitoring capabilities in one place. That's why we've been willing to shell out the monthly expense. It's helped us tremendously.

A simple site view with the associated devices populating as things to add to or remove from the network is valuable. It's also nice to have it integrated with our ticketing system to create tickets in certain cases for devices that go down or have some high-level alerts, such as high CPU or overtemperature.

It's pretty easy to use its monitoring and management functions. There's a wizard that's involved when you first start it up and then you can pick. The initial network sets itself up and then you can add networks if they are available to the devices being monitored. Its ease of use is fairly important. There are some other monitoring tools that we have available to us, but they're agent-based. We can't load an agent on a switch or a router or something like that. We need some sort of SNMP interface to detect those errors. Otherwise, they would go unnoticed.

It's pretty intuitive. As soon as you pull up the site, the map comes right up. You can expand or contract different device types. In many cases, it will attempt to interrogate the device and find out what device type it is, but sometimes, you may have to set it yourself.

I like that Auvik keeps track of our contracts for the network devices and tells us what updates are needed. Using Auvik is pretty straightforward. We've gone through onboarding a few times there with the representative. It's easy to use if you have a good grasp of network administration.

It has a nice dashboard that rolls a few solutions into one. That integrated platform is crucial because we don't need to navigate multiple dashboards. It's a single pane of glass. Auvik's interface is intuitive and gives you an understanding of what to look for.

The monitoring and management functions of Auvik are as easy as they can be for the functions they do. It's definitely the easiest product I've ever used. That ease of use is a nine or a 10 out of 10 when it comes to importance. If I have to hire somebody specifically to do those functions, it's very expensive to keep that person. If someone who has general skills can use it, it's much more affordable from a business standpoint.

It gives us a single integrated platform for networks and that ranks as a seven or eight out of 10 in importance.

And it's a tool we use every day for visibility into remote and distributed networks. That too is very important.

We also use it to keep device inventories up to date.

It is a combination. The discovery portion of it is extremely valuable. It allows us to get a good inventory of what is actually on a client's network. You can turn on TrafficInsights, which is basically a NetFlow feature, for troubleshooting. It allows you to get more detailed information on what's going on with a particular device. So, you could determine why a client is complaining that the internet is slow at 1:00 p.m. every day.

NetFlow is probably one of the most valuable features. Since starting with Auvik, and seeing how far it has come, NetFlow has been one of the most valuable features. This feature is important because as a network administrator, you always want to examine what type of traffic is going on. You can limit users from watching Netflix on a route, or you can also pinpoint malicious activity going on in the network. So, I really do find Auvik to be a utility, not only from a network standpoint but also from a security standpoint. It provides a very good security feature in a way even though it is not branded like that.

Towards the actual Auvik side or the networking side, one of the most valuable features is its capability to quickly go out, discover, and have the intelligence to either utilize known usernames and passwords (when it comes to SNMP) or ask for the proper credentials. If they weren't provided, then it provides information about how to go retrieve them. When you examine the whole workflow or compare it to SolarWinds Orion, which got hacked, Auvik blows it out of the water because of this feature. This feature is important because when you're monitoring multiple locations and managing multiple employees, it is important to have that piece fit inside of that business continuity. I like to involve those things in security and business continuity when I am selling, deploying, or implementing it, thus making it the culture behind the product.

Its network discovery capabilities are very impressive. The discovery piece is amazing. I don't know if they have an AI or some type of advanced intelligence inside of their program that helps with the discovery piece. I haven't seen anything that discovers products that well and is able to label them, tag them, and pull as much information about them. I don't know what drives that engine, but I'm just absolutely blown away by it. It is cool.

Its ease of use is great. I was very pleased with how the junior employees, and even a couple of senior employees who had not worked with the product, were able to jump in, learn quickly, and work through the interface.

I love that Auvik can automatically back up the configuration of switches and firewalls.

It's not difficult to use the monitoring and management functions of Auvik, but it's not entirely intuitive either. Once we get the hang of it, it's simple enough.

We have other solutions that keep our inventory up to date, therefore using Auvik to keep inventory up to date for us is redundant. However, I see how other people would use the solution because it scans the network constantly and keeps the inventory up to date. Auvik can save time. 

Auvik requires almost zero maintenance.

I like having a remote tunnel where I can access web interfaces inside a network, whether it's a DVR, an NDR camera system, a printer interface, or an IoT device that has a local web interface. I love being able to tunnel in straight through Auvik instead of having to VPN in or remote to another. It's more straightforward and makes troubleshooting that device more accessible.

Auvik gives us a real-time picture of the network. In the past, when we did things manually, it was never up-to-date. Auvik keeps everything updated. The network map is accurate in the sense that it generates the correct data. Sometimes, we need to update it with the SNMP credentials. If we're feeding it the information it needs, it's highly accurate.

Traffic insights are valuable. They show you what type of traffic is on the network and how much bandwidth it is utilizing. It can help you pinpoint issues if a device is broadcasting too much or if there is any other issue.

I like the alerting. It integrates with our ticketing system. I like the fact that it integrates with our ticketing system so that we can open tickets and close tickets for network outages. 

I like that it can actually log in and make backups of multiple types of equipment. We have a lot of different customers out there with a lot of different equipment, and this one tool can actually log into anything. We haven't found one that it can't yet. It can log in to almost any piece of equipment and make backups for it, monitor changes, et cetera, if any network changes happen. We can also monitor network usage at different locations and check for overallocation.

It provides us with an intuitive interface that supports ease of use. Their website is very easy to use. This ease of use helps with troubleshooting network issues. We use the product a lot to troubleshoot. We don't use it as much as we'd like to. That's one of the aspects that we're working towards. It is capable of doing a lot more than how we're using it for currently.

They have a dashboard, and a topology map. I've used their topology map a few times. It actually shows you the connections between different devices. That has helped a lot in terms of finding how equipment is connected and finding loopholes in your network. This dashboard and network map give us a real-time picture of our entire network. I have found it to be very easy to work with.

It has helped us decrease our mean time to resolution, however, at this time, we don't really use it enough. I wish we were able to use it more. That said, I can see what the features are capable of doing. It's just that we haven't actually had that benefit yet.

The solution allows us to spend less time on setup and maintenance and less time on issue resolution.

I like the feature that allows us to remote access and remote troubleshoot many of the devices, including terminal Windows.

One thing I like about it is how it maps the network. It shows all my devices and it shows everything that is possibly connected to the network. Most of our network is in the cloud and the mapping starts with basic internet, where it is. It gives me how many devices or switches are connected, and what is connected to each switch, including how many printers are on it. We have Blancco Management and our backup servers, and Auvik tells me how many of those are connected. It gives me everything. At this minute it shows me that 346 devices are connected to our network and what they are. That's beautiful, and I didn't have to do it. I have had to go and map out, by hand, every device on the network with what IP address it's set to. That's a pain.

And the visualization is very eye-catching. It's easy to use and very self-explanatory. If something is eye-catching it makes people go into it more. I really like that.

I also like how it even tells us that printers are low on paper.

To me, it's very simple to use the monitoring and management functions of Auvik. We were setting up the SNMP with Auvik yesterday and everything on it—setting up our firewalls with it—is very simple.

It also seems to be a single, integrated platform. We have 26 switches and hundreds of devices and it has detected everything. So far, we're very pleased with it. I take care of our network in Oklahoma City and in Memphis. Being able to see everything in one place is very important. With Aruba Central, I'm only able to see the switches in Oklahoma City, and I can't even see my APs because my APs are not Aruba. Aruba only lets you see Aruba. With Auvik, I'm able to see all the types of devices that I have, which is extremely important.

We have a lot of remote users. It's nice that we're able to see them and keep up with what's going on there. That visibility is extremely important. We have a very small IT team and we have to stay on top of things quickly. Ours is a larger company and, with a small IT team, things can get away from us very quickly. It's nice to have that full visibility and those upfront notifications so that things don't get away from us very quickly.

Automatic network mapping, alerting functionalities, and TrafficInsights are valuable.

The monitoring function is quite easy. It's already set up with a lot of good defaults. So, I didn't have to change too much. The management function is also pretty useful. The interface sometimes takes a little bit of learning to navigate, but besides that, it has been pretty useful so far.

I like the methodology of its deployment and how it's set up. I like how we simply have to put a simple virtual appliance in our environment, and it figures out everything for us. The methodology of how it's designed to be used from that cloud environment works well. 

The ability to map out the network topology is one of the top features I like about Auvik. It's one of the best on the market. They have a feature called Loopback Detection, which has helped us, in many scenarios easily detect that without having to physically go to the location to see if there is a loopback somewhere. 

The monitoring and management features are easy to use, and the documentation Auvik provides is clear and easy to understand. We set up a collector, and it's on its way. We have never had any trouble. It's great because even my junior engineers can set it up without a problem. Auvik offers a single integrated platform for managing our devices and infrastructure in one place. It isn't essential, but it's nice to have.

The mapping is excellent as it allows us to see where elements connect and got us out of a few binds. I accidentally wiped the configuration of three Meraki 48-Port Switches, and we could see each of the VLANs and their configurations using the solution. We utilized Auvik to see how individual ports were configured, which allowed us to get back up with much less effort than if we hadn't had Auvik.

Auvik provides a single integrated platform, which we integrated with ConnectWise for reporting. As far as viewing from within Auvik, it's a single pane of glass, and that's pretty significant for us, especially for scaling. 

Auvik is excellent for helping us visualize network mapping, especially as we can filter by network devices. We can easily see where all switches interconnect, which isn't as important in smaller environments, but we have a few environments with upwards of 15 switches. It's essential to visualize if one switch goes down, whether it will take down the entire network or if it is safe to take it down for maintenance. We know exactly what will go offline and how important that would be to us. Auvik allows us to hover over specific ports to see if they are connected, which is especially useful if we have to go on-site for troubleshooting. The overall intuitiveness of the network visualization is good, though there could be improvements; SNMP is only on some devices, which can limit our ability to get information from those devices.  

The ability to trace cables is the most valuable feature. The solution provides link detection and port detection features with the switches. It's invaluable to have the ability to see where one device is connected and identify the exact port without having to trace any cables.

It's easy to use the monitoring and management functions. We trained most of our staff on how to administer and monitor the solution without any issues. We have a range of techs from entry-level, all the way to experienced engineers. We haven't found it to be difficult, even with the new people.

Auvik is one of many tools that we use, but it integrates with our other platforms to share data and fit in with our ecosystem.

We have seen time-to-value with Auvik. It has saved us a lot of time. A good example is the automatic configuration backup. One of our customers recently had a switch fail, and it was quite complicated. Reverse engineering what was in place and recreating the configuration would have taken 10 to 20 hours, and the customer would have been down for days. We were able to pull the previous configuration that was automatically generated from Auvik, restore it to a new switch, and have the customer back up within two hours.

Automated configuration backups and automated network diagrams are the most valuable.

The network mapping, the logical layout, is the part that I love the most, showing what switch is connected to what switch. I couldn't live without it. That is the big selling point for me. If somebody asks me a question about a network, I log in to Auvik, 100 percent, to look at their network before I can make any decisions or answer any questions. The overall intuitiveness of the network visualization is excellent. I don't know how I lived without this solution before.

Most people will also use Auvik for one of my favorite functions that it provides, the remote terminal. That's pretty much the preferred way as far as management goes. We still have people logging in to a service locally using SSH and getting into networking equipment. But personally, in the last year, I have really shifted over to Auvik-first management for my tasks.

In addition, we are all about consistency, and having one unified platform is very nice. Familiarity breeds efficiency. It's important to use a unified platform because you're going to know where things are at for all your clients. You're going to know what you're looking for and where your tools are. That's why I've been shifting to Auvik-first to administrate my network devices. I could be at any one of 150 clients in a day, remotely, and Auvik makes it such a breeze because they're all showing up in one platform.

The alerting feature has been a very key piece for us, especially in the data center because we manage it ourselves. It gives us special insights into how certain projects and migrations are impacting the center of our operations, out in the field. Within the data center, we have an RDS farm that all the users from the facility connect to. Whenever something may be slow, we can look at the alerting and it helps us troubleshoot whether the issue is at the facility level or at an infrastructure level.

Also, the audit logs it provides are very detailed and can be tailored to our needs within the organization for things like management audit logs and user activity. The TrafficInsights have been really helpful.

The network monitoring and backups of specific devices are really impressive. We've seen very good responses from our staff regarding the backup functionality. You can add a product, such as a switch and, once the product is added, it backs it up for you.

The ease of use of the monitoring and management functions depends on what level of engineer you are and how you perceive it, but to me, it's quite simple to use and user-friendly. The overall intuitiveness of the network visualization is about eight out of 10. That aspect is actually quite good in the product. There are small tweaks and improvements that can be made, but overall, it is really good.

It also does change-tracking, which is a big aspect for us. If someone makes a change on a device, Auvik will report on it for us.

In addition, it helps keep the devices up-to-date. At a minimum, it gives us a monitoring feature on the versions of the devices. If it can't auto-update, the key here is visibility. As long as we have that visibility, there's a lot we can do with that info. The visibility saves us time.

And while it's not a single, integrated platform for everything, because I still use some of my other network tools to complete some other tasks, Auvik is a comprehensive platform.

I like the ability to remotely access devices securely. The multi-site setup has also been useful. Once we learned how to set that up, we could customize each site and push out common information like SNMP credentials from the parent site to other multi-sites. The automatic network layout is excellent, and the overall monitoring is also beneficial. 

Auvik's monitoring and management features are relatively easy to use, but it depends on what you work with daily. When I started, there were features I didn't know about until somebody told me, "Set it up this way, and you could just monitor the internet connection as a whole." I didn't know that existed until somebody showed me. The basics are easy enough, but the advanced features require some training. 

They added two-factor authentication to access some of these devices remotely. It was a significant step forward because someone with access to Auvik has a lot of power. 

The network visualization is nice. We have some large clients with many devices, so the initial visualization might be overwhelming, but we manage that pretty well. There are some devices that we don't need Auvik to monitor. We lower the noise from workstations and printers because we have a separate toolset for that. However, it does get a little cluttered when you have a lot of servers. It was just a matter of getting used to it. I don't know if any platform has figured out how to do that properly, but it's pretty intuitive.

The solution integrates with our ticketing and documentation system. We use Auvik as our primary network monitoring system and alert system if something goes down. It provides a lot of benefits by putting everything in one place. Having a single integrated platform simplifies the process of looking. We don't need to go to multiple vendors and look at everything or have several windows and applications open. We also use PRTG to provide network monitoring for some of our clients, and that's more on the internal side. Auvik is good at monitoring anything outward-facing.

The best feature is the ease of setup. Auvik immediately scans and finds everything. It automatically connects to multiple devices with a single set of credentials.

Managing the platform seems relatively easy. I've only used it for a few days, but it's far easier than the previous product we were using. It gives us a single integrated platform, which is crucial for our business model because we provide solutions for others. The network visualization makes rough sense. There are elements that I find tricky to get my head around, but I think might be because it's all new to me. 

I say it's fairly clear, but obviously, it needs me to spend a little bit more time maybe grouping things together and things like that to make sure we've got the correct devices that things are mapped incorrectly.

I like Auvik's alerts. We can configure the alerts for a specific timeframe, i.e., we can set it to alert us when devices have been offline for a specific amount of minutes. If a device or port is flapping, we can ignore it or allow only the first alert to come in and mute the subsequent alerts.

The monitoring and management are quite straightforward. I rate it nine out of 10 for intuitiveness. During onboarding, we went through how to set everything up. It's a set-it-and-forget-it solution, and we can use templates to move forward with other devices that we add based on our documentation.

Auvik is one of our go-to solutions, depending on the issue. If we see a device go down, we usually get an alert from Auvik or our RMM solution. Auvik lets us trace graphically to know where the issue could lie, reducing the amount of troubleshooting we have to do.

It's a single platform but isn't integrated with anything besides our PSA. I don't think it needs to integrate with anything else other than our ticketing solution. 

The best features are the alerting and monitoring. 

Using Auvik, we can remotely access our clients' devices or networks, which is an excellent feature.

The solution also allows us to do backups, check usage, and do SNMP polling for device statistics all in one pane of glass, which is nice.

Auvik's monitoring and managing functions are easy to use, especially as I did some webinars. We need the service, so ease of use is critical.  

Auvik provides a single integrated platform. 

Auvik provides a basic network map, and as long as everything is working correctly, it draws a little topology table, which is a nice feature. 

Auvik helps to reduce repetitive, low-priority tasks through automation, primarily our backups, as that's a repetitive task. From a backup point of view, the solution handles everything, and we only need to verify once in a while, so we have time savings of 90% in this area.   

The most valuable feature is the ability to see usage alerts on all of our devices. That's not just from our servers, but on all of our machines and user computers.

The ability to see utilization at one central location is easier than having multiple windows. We couldn't configure alerts on everything because it just wasn't available. Auvik provided the solution for us.

The use of the monitoring and management functions is of a medium difficulty level. With some aspects like trying to filter devices, it's a little cumbersome to type in the product. You have to click and apply it like a filter. When you click on the search button, it automatically populates it. It's a different step, so it's a little cumbersome and slow. The interface is quite slow, but that's likely due to it being on the cloud.

Auvik provides a single integrated platform. It's very important for us to have a single integrated platform because the interface shows us everything: all of our interfaces, switches, servers, and virtual machines. We can see it all in one central location instead of needing to pull up multiple windows.

Auvik helps us visualize the network mapping and topology for our organization. The ability to see all of our switches and what's connected to the switches is very helpful for us because not only can we see the device, but sometimes we can even see the device name. When we have an issue, we don't have to try to find it with an IP because we can already see the name of the device.

The solution helps reduce repetitive, low-priority tasks through automation. There are certain tasks that we know are repetitive, and we can't do anything because of the way that the system is built. We can suppress those unless they are over a certain threshold. There are other notifications that we always look at when they pop up.

I found the ease of setup to be a helpful feature. The appliance was quite quick to get running. The fact that Auvik is a cloud-based solution, as opposed to an on-prem solution, meant there was one less thing to worry about. I didn't have to configure another device or provision a server and support it myself. It was easier having it supported by someone else.

The interface is also quite nice. Another part that is very easy to use is the monitoring and management functions. Ease of use is awesome.

The overall intuitiveness of the visualization was very good.

The topography and historical data are excellent; the latter essentially allows us to see back in time, which is helpful as users don't always report issues promptly. The ability to go back and look at historical data is a good feature.

It's easy to use the monitoring and management functions; everything is intuitive and self-explanatory. The feature set is more important to us than ease of use, as we work with many intelligent people. However, ease of use is helpful for our level one help desk personnel, who aren't used to using network tools like Auvik. In addition to being intuitive, the ease of use flattens the learning curve for our less experienced employees.   

Regarding Auvik helping to visualize our network mapping/topology, it's elementary. It places devices logically in a topology that's easy to understand. We can collapse and expand elements, making it easy to find information and devices in the system. I rate the tool ten out of ten for the overall intuitiveness of network visualization. Everything is worded perfectly and makes perfect sense to anyone working in the IT field.     

We have seen time-to-value with Auvik; it helped us on many occasions when our clients had network problems. It assisted us in ironing out those issues.  

It is kind of a toss up between its nice interface and ease of deployment. 

It is pretty easy to use for the type of product that it is and what its use case is. Anyone who is going to use such a thing generally should have a fair bit of knowledge about networking, devices, etc. 

Auvik is excellent when it comes to its network discovery capabilities. It has good stats. We can look at our network and visually see what is going on, if there are any issues, and just the entire topography of how it is laid out. It generates the network map automatically, so that is not something we have to go do. It just lets you see things, maybe not necessarily at a glance, but close to it. 

We were able to trim down and get a decent signal-to-noise ratio on notifications and events, because these devices generate a ton of telemetry. Otherwise, it's like things are always crying, "Wolf!" That has been a problem, not just in this niche, but other categories as well. If you get too much stuff that isn't anything to look at, then you will quit looking at it.

The automation of the network mapping enables junior network specialists to resolve issues directly, freeing up senior-level team members to perform higher-value tasks. They can see if it is something as simple as a power issue in a wing of a building. This lets them pick the low hanging fruit. Then, if a configuration needs a more skilled person, they can easily escalate it.

There are a couple things that you need to do, and then Auvik provides automated, out-of-the-box device configuration backups. It backs up the configurations, and that has been awesome, which makes it possible and practical. Otherwise, it is really difficult because we would then have to go from device to device, get it to spit out its config, copy it to the clipboard, paste it to a file, and organize it all. That is all now automatic, which is great.

Generally, once stuff gets configured, it is fine. Previously, it was a matter of remembering to get the copy of the config and save it someplace. Depending upon the workload, sometimes that got put on the back burner. Now, because of this solution's automatic, out-of-the-box device configurations, I don't worry about it.

It is useful for configuration management and automated backup. It is one of my favorite features because it is low-hanging fruit, and it is easy to accomplish, but on a network where we've got infrastructure devices in hundreds, it is an arduous task to keep on top of. Auvik does it all automatically, so that's probably one of my favorites because it is important, and it just does it automatically. I don't even have to think about it.

It is incredibly easy to use. That was one of the things that helped motivate. We were basically told that we couldn't use SolarWinds anymore, and we had to adopt something new. I already knew Auvik, but considering that I'm the only network engineer here, the simplicity of the platform was important so that the rest of the IT team could use it to find information. It was important to have an interface that was intuitive and the information that was accessible and usable by folks who weren't networking nerds.

Given that you can deploy it so quickly and so easily, its time to value is very quick. I can start getting meaningful information out of it almost immediately.

Reporting is critical for us and our customers. Many need to present documentation of their efforts to protect their data and their IT environment during audits. We can periodically generate reports from the product and store these in a convenient location. These are then at hand during audits, so our customers don't have to scramble to prepare.

Shadow IT monitoring is huge for us since so many of our customers are highly regulated. Being able to quickly detect and respond to Shadow IT usage is incredibly valuable for stopping potential regulatory violations.

We are seeing that the monitoring is very accurate. We are seeing that in terms of problems and solutions, there is a lot of functionality to it, such as APIs. So, you can dig down. You can dig deep into it. It does provide very useful metrics, and it has improved a large portion of our day-to-day operations.

The network monitoring portion of it has pretty sane defaults, and it is fairly good as a product. It is probably one of the better ones that I've used.

The automatic discovery feature is the most valuable, but I've got some issues. The monitoring and management functions are effortless. It couldn't be more straightforward. We use lots of tools, and they need to be as simple as possible. Auvik has an advantage there because I certainly would pick it over something else. However, we often find ourselves using functions that aren't so easy to use because we need them, and they're the only option available.

The network visualization was intuitive enough, but it's hard to say because the network I was testing had a reasonably flat structure. It was good for what I was doing, but I don't know how that scales.

The alerting has been really useful. The integration with other vendors, not just using their SNMP feature, but the actual integration to other cloud-based solutions is also valuable. We use Cisco Meraki, and integration into that has been very helpful.

It's very important that it's user-friendly and easy to understand. They've got quite a good knowledge base as well. Their resource center is pretty helpful. I had to go there a couple of times.

Auvik allows me to filter by network elements, so I can get a quick glance at a customer's infrastructure without looking through handmade diagrams. It provides me with an overview of how everything is laid out. From there, I can really drill down into individual inventories and switch ports. For example, I can determine what the issue is, but I don't need to be on the premises and log into customer equipment. It saves a lot of time. The network visualization is pretty and fun to look at. 

Monitoring and management in Auvik are relatively easy once you've had somebody show you how to do it or you've taken some classes. It's not entirely intuitive initially, but I find it relatively simple to use now. 

The solution provides detailed device information, including serial numbers, configurations, IP, warranty status, and when the device was purchased. This is very helpful when it comes to replacing old devices.

The visual layout of the network provided by the product is a nice feature, almost like a family tree for the network.

I'm impressed by the way Auvik helps visualize the network mapping/topology, which is one of the features I like most. It isn't 100% accurate, but it helps us understand the network by displaying different components with different icons, like APs, machines, switches, and servers, and the connections between them.  

Auvik allows us to do SNMP checks and load separate accounts on all the devices. 

The monitoring is excellent because it helps us stay proactive all the time. 

Using Auvik's monitoring and management functions is straightforward and comfortable, and we have it integrated with our billing system. If a device on the system goes down, has an alert, or packet loss, a ticket is automatically logged into our ticketing system, which is very convenient. The management side takes a little getting used to, but with training and after a few days of experience with the product, it isn't too tricky, so it's pretty user-friendly. 

The most valuable feature of Auvik is that it lets us know when a network is down. It lets us know right away and we can find out what's causing it: whether it's the firewall, an AP, or there's a whole network outage. It makes things easier by giving us an "eye in the sky" when we're not on the site. It's great for monitoring.

Also, for an audit, Auvik will help us know why something happened and what it was doing before that.

It's really great for visualizing the network. Usually, you only see where things are either in person, or you know how a switch is connected, or to what AP, as well as at the port. But seeing it online, and everything tied together, is amazing. It's something I had never seen before. You really see the design and everything. It's really easy to read and know how it works.

I like the switch device configuration backups.

Also, the monitoring and management functions of Auvik are pretty straightforward. I haven't really found too many issues with them. The ease of use is pretty valuable for us.

It also integrates with our ticketing system. We use ConnectWise and having that integration is valuable for billing and for all-around general management. Having one product that can integrate with everything is valuable because we don't have to worry about building out APIs or custom maps to do that for us.

Overall, it's very intuitive and very easy to find help on how to configure things. Their knowledge base is very deep. There are no issues there.

There are a number of features I really like. One is the graphical map where you can literally see all the connections: where they come from with respect to the firewall, when they go to the switches, and how the network is set up.

That network visualization is really cool. I've been working here for a year now, and the first time I saw it I said, "Whoa, this is so cool." Sometimes, when you start working with a client, you don't have a visual representation of anything. Your boss tells you, "Okay, they have several switches and firewalls," and you have to draw that in your mind, and it can be inaccurate. With Auvik, the map is accurate. It is great and always updating. That's definitely one of the best features of Auvik.

Another feature that I really like is the fact that it's very easy to remote into the firewalls, switches, and ESXi, to manage the appliances. It's also really easy to use the monitoring and management functions. Everything is shown very well. You can immediately see the options for the appliance, including the documentation and the remote management. It's really easy to use.

That ease of use is extremely important to us. It is one of the cornerstones of our operations, in addition to our tickets which are on another platform. With Auvik, we monitor the heart of every client's operations. It's really important for us that the Auvik is working well and accurately, and that we don't get any false alerts, because that would make us waste money and time finding out what's happening. So far, it has been great and a very important part of our operations.

And I really like the alerts. They are very accurate and fast. The moment that anything is down, we can act right away.

What I like most about Auvik is that I can access all devices from a single location, and I don't need to input or remember all the information of the device like the IP address or the credentials.

Auvik sends lots of alerts if something is happening with a certain device. For example, if a device is offline, it will send you an email to say you need to check that. It will notify you if Auvik sees something irregular, like a process using excessive CPU or memory. Configuring it is somewhat difficult, but the monitoring is simple. It's essential because we would need to manually research if something is happening with a device, and that takes a long time.

It's fairly simple to see all the devices in the topology. The only difficult part is to add the devices themselves Auvik won't discover devices automatically. We need to add them manually and input the credentials. After that, it's effortless to examine and check all the devices and troubleshoot a situation by only looking at the topology.

The network visualization is highly intuitive because you can select all the devices from the top to see the firewall, switches, and endpoint devices, like all the computers and servers. You can see all the connections between all those devices. It is handy for a network engineer to see all the connections and pick a device to see its information.

Auvik is phenomenal for network monitoring as well as for other functionalities such as remote access or backups. A really cool feature that it has is that it takes a backup of all of the configurations automatically. Auvik periodically, most probably on a daily basis, logs into all the switches and firewalls that you have on-site to see if there is a change, and when there is a change, it does a new backup of the device. It logs changes for you. If you start experiencing some issues, you can go back to those logs to say, "Oh, there is a change made last week, Thursday," and with Auvik, you can just roll back to that snapshot nicely and quickly.

Its UI is really intuitive. It's really easy to get a hold of it. It's very easy for non-technical people to understand. One of our problems with some of the competitors is that they've got a fairly grayscale UI. It sounds very pedantic, but the color scheme of Auvik made identifying which devices were which and how they were connected to each other easy. It was a very useful feature that is underrated. 

Another feature that worked really well for us was the remote access tool. If we needed to log into one of the network devices, we didn't have to jump on a server, workstation, or local device, or connect through a VPN. Auvik was able to give us direct UI access to any device on the network.

The alerting is the most important feature. 

Once it is set up, it is very easy to use.

Its network discovery capabilities are awesome.

TrafficInsights has given us better visibility. In the past, the TrafficInsights feature has helped show us where our system is experiencing performance issues. We have had high firewall utilization reported, and it appeared as, "These are the traffic insights that you are asking about." We had some high firewall usage issues. We were able to take it down to a single device that was copying files that it shouldn't have been at the time. We were able to find that using the TrafficInsight dashboard.

The most useful features are that it allows me to see and monitor my entire network solution in one place. I can see if everything is up or down and whether I have any issues. That single-pane aspect is helpful.

In addition, so far I have found it to be super-easy to use. Since the setup and getting everything running, it has been really easy to use. Setting up collectors for the network discovery capabilities was super-easy as well. Once we did that, it pretty much took care of itself.

And the TrafficInsights feature not only shows me network bandwidth usage without the need for expensive, in-line traffic decryption, but it gives me which device is using the most traffic. It ranks devices by which are using the most CPU, memory, storage, and it keeps those up to date, non-stop. Most of the time I just have the main window open and it literally shows me everything that's important. TrafficInsights will also show me when a certain percentage of capacity for a particular device or network has been hit. That has helped me a few times, resulting in an upgrade of a few services for network connectivity because we were using more data than would actually flow. It has helped improve our network performance. I have 11 sites, overall, and after analysis based on Auvik, I increased the bandwidth for connectivity to the outside world for two of our sites because they were using more traffic than we were able to put through.

Remote accessibility of the network devices is the most valuable feature. I often have to log into switches and routers to make changes, and I can do so from any computer as long as I have an Internet connection. I don't need to have my laptop or a VPN. Auvik is faster.

Auvik automatically updates our network topology. The topology map is drawn in real-time. Seeing the network versus visualizing is helpful. With real-time and historical monitoring, we know when devices are offline or if there is high utilization, specifically with the SNMP monitoring and SSH monitoring.

Its network discovery capabilities are really strong. With the right access, it can detect additional networks, then scan those networks. 

What I really use the most is probably the devices section. The map is very helpful to me as well in my role.

I use the dashboard occasionally, and for the purposes that use it, it's pretty functional. It's pretty straightforward to use the network map and the dashboard.

I do get network visibility. For my purposes, it was partial. I do have to dive in to get some of the visibility I require.

The benefits witnessed were pretty much immediate after we deployed it. When we deploy to a new client, the benefits show themselves right away.

Auvik doesn't necessarily allow entry-level technicians to solve tickets on their own. You do need a little bit of experience with it. That said, once you do, it's very useful for technicians.

The product has helped to decrease our main time to resolution by 50%.

Auvik allows us to spend less time on setup, maintenance, and issue resolution. It saves me time in that I could dive in and get some answers that I would normally have to go through a couple of other portals to get to. I could find information that I needed from multiple spots just by going into Auvik.

It is pretty responsive to whether things are up or down.

Automatic alerting is probably the most valuable. Its network visualizations are fairly intuitive. It's pretty straightforward. 

The setup was not difficult. It was time-consuming. It took a little time to get it set up, but once it's all set up, it's pretty simple.

The monitoring is really good. It tells us when a printer is out of ink or paper, so we don't need to check it and can deal with the device as soon as possible. It also monitors the internet so that we know whether there is a virus or it is safe. It also backs up our files, which is good.

The topology map is good. It shows each device and whether it has a safe connection, how long it has been connected, and its activities. That's really helpful. Knowing the map helps our efficiency.

It also breaks down priorities, giving us much more time and space for priority jobs. Each day, Auvik saves us at least one to two hours.

It's easy to get the information I need. I don't need to hunt for it or run queries to get it. It's fairly important to have a single interface. I don't want to check multiple places to see what's going on in my infrastructure.

Monitoring is probably the most active asset Auvik does for us. If a particular device on the network goes down, we have that granularity to see which network element is causing the problem. 

The integrations don't give us too much trouble. It all works with Auto Task reasonably nicely. Once it's set up, it'll close out in Auto Task too, which is great. The network visualization is excellent if you build it out and tweak it, so it reflects the truth. You'll get most of the picture if you let it automatically populate. Once it's built out, the network map is decent.

The network visualization is pretty intuitive. There's not too much going on with the network map there, and you understand what a network looks like. I think it's pretty straightforward.

The extensive personalization and customization options are great because it lets me do a lot. I can set up different permission structures, assign various staff members read-only access and others full access, and customize my notifications.

Auvik's UI is beautiful. 

The solution's monitoring and management functions are relatively straightforward; with ten being the most difficult, I'd rate Auvik three point five or four. This simplicity is important to my organization.    

Regarding Auvik helping to visualize the network mapping, that's one of the features I love most about it. It shows the network on such a simple level, with the firewall on top, the switches, types of connections, devices, and so on.  

Auvik has excellent integrations with other solutions we use. 

Auvik has a dynamic mapping feature. Once you get things loaded, it will show you how everything is connected. It also shows the alerts on that map, making it a very quick and human-readable way to dig into it. Overall, that visualization is really nice, especially the dynamic facet. You don't have to make those connections manually. Auvik does all that automatically. The mapping is very intuitive. The filters have a little learning curve, but even the part that isn't immediately intuitive is not hard to pick it up.

Other useful features are the typical ones, like configuration management. It will keep track of configuration changes on devices and log them.

The alerting is also definitely important. The solution integrates well with ConnectWise Manage and with Opsgenie, which we use for alerting techs after-hours.

It primarily monitors network devices by SNMP and command-line interface. They only charge for network devices, such as wireless LAN controllers, firewalls, switches, and routers, but they'll also grab and monitor printers through SNMP, Windows devices, and Windows hypervisors through WMI credentials.

Auvik also has a really good feature for keeping device inventories up to date. We haven't used it too much, because of the way that we've set it up. Auvik ends up overriding some of the stuff we do internally, but it has a very good way of keeping assets and inventory up to date. The most useful is the ConnectWise integration. It can find certain values, like serial numbers and it will either produce it if it doesn't exist or create a configuration in ConnectWise to match the device. It's really good for keeping all of our products up to date with the information.

Auvik is easy to use and provides us with an abundance of information. It can show what devices are connected to the network and the specific interface that it's connected to, saving us a lot of time. It's helpful if you're trying to troubleshoot and the documentation isn't a hundred percent up to date, like if you take over from someone else, and there's no documentation about how a specific device connects. If it's in Auvik and the network is set up, you can jump in there and find what it's connected to. It even maps it out for you in a pretty little diagram at the top. 

It's comprehensive. You load up a network, and it picks up pretty much everything. That makes it easier to use without having to do too much pumping. In terms of discovery, we only use it for certain things, such as our network gear and our servers. It picks up everything. You do have to do a bit of filtering and some tie-up to make sure you're not seeing stuff you don't want for your specific use case, but that comes down to what different people use it.

Auvik is constantly scanning automatically in the background, and if there's a new device in the network, it'll pick it up. You have to make sure that you have credentials or the right port sector so it can pull the correct information. It may be able to see the device, but it may not necessarily get the information from it.

TrafficInsights has helped us identify and troubleshoot performance issues. When we're doing maintenance, you can monitor it live and ensure that the performance isn't being affected too much. If it is, we can pause and decide to reschedule when there's not so much going on. With TrafficInsights, we can view the information and do something with it. In the past, we couldn't easily find that information. We'd have to dig through individual policies or logs, like on a firewall, for example, whereas it's now all in one place. That made it easier to be able to view that rather than clicking and moving between multiple places.

The most valuable features of Auvik are the alerting and monitoring. Those functions mean it easily more than pays for itself. I have it integrated with Slack with multiple channels set up for our IT office. When just about any part goes down that I have assigned in the alerting portion, it will let the right people know within minutes.

It's also straightforward to use. That was one of the reasons I went with Auvik. It has a little link tree on the left side and you can pretty much navigate through the whole system. It's MSP software. Each of our school sites is set up as if it were a separate client. Each has its own webpage, and I can drop down the menu on the left and change to any school site to see its whole page. It's as straightforward as it gets.

The network discovery capabilities are pretty good. You do have to go in and allot permissions to scan separate subnets. If someone doesn't know what they're doing, they're not going to know how to get it to discover the networks. As long as you know what subnets you're supposed to be scanning, it's as easy as clicking a checkbox and hitting "Scan."

The best feature is the support access. Access to Auvik support is right there within Auvik. It has a little support button at the bottom, you push it, and you get connected with a support agent. They can see your internet. They help you out, work with you, and answer your questions right there. I don't have to go and open up a ticket somewhere else and try to explain anything, which is a great feature. I can get someone in less than a minute, which is really helpful.

It is very simple. It is very easy to learn how to navigate, and their knowledge base is a good resource. 

It is an SNMP-based platform. It can communicate with almost any device that you're trying to monitor, such as a switch or a router, through SNMP. If you're trying to monitor Windows machines, it uses WMI. It gives you a good layout of the sensors for a lot of devices. It can generate alerts based on if the fans are working, CPU is hot or highly utilized, or RAM is highly utilized.

The Syslog feature is also really valuable. I don't have to go into each individual box, so I have it all centralized. Everything is in one pane of glass. When I first started using Auvik, they didn't have the Syslog fully deployed. It was a beta. Now, it is fully deployed, and it is a great feature. Auvik really relies on SNMP in order to give you good information about a device, but our IP phones, for instance, don't support SNMP. With a phone pointed towards Auvik for the Syslog info, I can see the stats within Auvik, whereas before, I would have to go into the phone server and the phone to get an idea of what's happening with that phone. So, if someone is telling me that his phone keeps restarting or has bad call quality, I can go to that phone's Syslog within Auvik because even the phone itself doesn't store that information. Our phones only show the last six reasons for a reboot, and if someone is saying that reboot is the issue, then that's not good enough. You want to look for a pattern. You want to look for what might be happening internally on the phone. For that, you would have to go into the phone server and then get down to those logs. If the log info is already sent to Auvik, I don't have to go into the phone server and then write up a command to filter it down to just this little tiny query here. I could just look at that device, access the log info, and get what I need, which is very valuable.

It also gives you a live or close-to-live topology map. So, you can get down to things. For example, if all of a sudden a machine is really slow during the day for someone, or they lose connectivity, you can check out the machine baseline by name or by IP. When it is on a switch, you can check the port it is on and get the logs on that switch to see if there are any errors being generated on that port. So, it is just a lot quicker than going into the switch's interface. You can get information on the device via Auvik without going into each device separately. You can get a log, but you can't do any configuration changes. You can just get information on the devices, and then if you see that you need to make a configuration change. If you want, you can also tunnel in through that or do it externally. The ability to launch a console session to your switch, router, or any device that you're monitoring (if that device supports it), or launch a browser session through Auvik to that device is a nice little feature they have. You can interface right there through that single pane of glass.

It backs up my configurations for me. For the routers, I have a cloud-based subscription, and it backs up my configurations every 30 days. So, I can see the changes that were made, and then I can do an A/B comparison of the configurations and identify exactly what was changed. I can even redeploy the configurations from within Auvik, which is pretty handy.

I liked the Teams integration that exists in Auvik. We have Office 365, and I can create a channel within Teams where my alerts from Auvik pop up in Teams so that I can see a feed of different alerts. I have a feed of different levels of alerts such as emergency, critical, warning, and informational that are generated in Auvik, and if I'm not viewing the tab in my browser that has Auvik, and they pop up as alerts in Teams on my desktop. I might have a ton of tabs open, and if I am not viewing the tab that has Auvik, these alerts will pop up in Teams, and that'll get my attention. It also has the ability to send a text alert. It is indirect, and even though it comes to you in SMS or MMS format, Auvik sends it to an email address, and you can get around by using your MMS email address based on your service provider. So, staying informed about the environment when I'm not directly looking is definitely a valuable resource for me.

One of the great things about Auvik is the shared collector mode, which is useful in an environment that has more than one physical location. We have 15 different locations, and I can have all of those locations pointing to one collector. So, all these locations are sharing this one collector, and I can get a map, which is way out on top of the map that you would see in Google maps, to see all my locations. I can see alerts on that map for any of those 15 locations. I can zoom in right there to the location, and from there, click on it. It is really handy.

The most valuable feature is that it maps out of the network. It is very helpful to see an actual visual representation of how our network is connected. The traffic insights dashboard is also valuable so that we can see the breakdown of the traffic over our network.

Auvik is very easy to use. The URL or the page is very intuitive and very easy to navigate.

The network discovery capabilities are very good. After I put new devices on the network and I want to see them within 20 minutes or so, it picks it up. It's very good.

Auvik automatically updates our network topology. This has shortened our operations. Our network is more organized and it allows ease of finding issues or finding the path of the network that the traffic is taking. It takes a lot less time to figure that out.

It decreased our mean time to resolution. The particular piece of it usually takes me a while, so it saves around 20%.

The traffic insights feature shows us our network bandwidth usage without the need for expensive inline traffic decryption. It's very important to us. Knowing exactly what's going on, what traffic is flowing over my network is very much an important thing for me to know. We know that policies and procedures are being followed. And so we know that nobody is doing anything that they shouldn't be doing on a company network.

The traffic insights feature helped to show where our system is experiencing performance issues. We are able to see by looking at the daily reports that we run where we're slow or what pieces of equipment have a slower connection than others.

I was able to tweak a few of that so that's increased it by around 20%.

The auto-discovery and the mapping are quite nice. We can see how our data centers are connected. That was one of the immediate appeals. 

The change control that's built into it for picking up network device changes and recording is something else that we found to be extremely useful.

It's extremely easy to use, although sometimes some features can be a little bit hidden. You have to know where to look, but generally nine times out of ten, it's very straightforward and quite intuitive.

Network discovery is very good. Like anything that does auto-discovery, it can at times get confused, but it's very easy to select to do an override. If it mis-detects a firewall as a generic network device, it's very easy to correct that on a manual basis. But that happens quite infrequently.

It automatically updates our network topology. We're quite lucky we don't have too many issues. It has given the guys on the desk confidence that they can see very quickly and access any system that we've got monitored. In the early days, we had a hesitancy to know if we could rely on Auvik, but over the last couple of years, it's proven itself time and time again. If it tells us there's an issue, we trust that.

In certain circumstances, it has decreased our mean time to resolution. The bulk of our issues unfortunately tend to be more of an application layer, which Auvik doesn't have visibility into.

Auvik enabled us to consolidate or replace other tools. In the early days, we used to use a SaaS platform called LogicMonitor, which we then reverted from and pulled to an in-house solution. That ultimately became three open-source in-house solutions. It was at the point that we wanted to look at something that could consolidate and give us more intelligence and that's where Auvik came into play.

For what I do, the real-time monitoring is the most important feature. When I log in, I can drill down into the network where I'm seeing the issues. It sends an email, "Hey, I cannot communicate with the server." Sometimes it's a false positive, but when I see it several times, there is something else going on and I drill down into that.

It also automatically updates network topology. Once it discovers something new, and we allow it, it will update it within the interface. Then, when you log in to the cloud, it shows it. It's kinds of neat. It shows you exactly where things connect. We can see and connect the dots. It shows you, for example, that this switch has access here, which has access there. And maybe you didn't want it to have access there. It helps you drill down and say, "I didn't want to go this far."

It does out-of-the-box backing up of your running-config for your routers or for your switches. If I need it, it just takes seconds. I can just go to our Auvik port in the cloud, and it's there.

You have to use MFA with it, always. And it's constantly updating for security, and that's very important in today's environment.

The SNMP discovery features are impressive; few products are as robust in their abilities, and it discovered objects I didn't think it would.

Auvik's management and monitoring functions are straightforward to use, though I'm tech-savvy, and this ease of use is important.  

The product increased visibility into our remote and distributed networks, and that's paramount to us.   

Auvik is a helpful tool for keeping device inventories up-to-date, which helps with delegation if the organization has the staff. 

Auvik keeping device inventories up-to-date saves time, as it's much more advantageous than having to do a facility tour in person, manually checking all the devices and adding them to s spreadsheet, for example. We do that for auditing purposes, but the solution makes keeping devices up-to-date much more manageable.  

The instant email alerts Auvik sends are valuable because every second counts when a device is down. Everything is in a single pane of glass, so it's easy to use and manageable. 

When everything is centralized, it becomes easier to use and coordinate among team members. There's one panel that can show everything. It's easier to train others to use the platform in terms of managing all the passwords for various microservice accounts. It's all there if we need to check the configuration of files. We don't need to go through multiple levels of access.

The network map is interactive and has all the details, so that's essential. The statistics and reporting features are also crucial. When we create reports, we have all the data, including a graph of network usage, bandwidth, etc. 

Port mapping is probably the most vital purpose that I use it for. My team has a lot of different needs and they will use it for monitoring server performance issues and the like. But the most important functionality for me, over the years, has been port mapping when I'm trying to figure out where a network has stopped responding.

And as an MSP, we have an overall client management portal through Auvik, so we can get to everything from one spot. That's important when we are looking at solutions for clients, giving us some sort of unified reporting and access to clientele.

It's also pretty good when it comes to visualizing network topology if you take the time to manually make sure the access to individual hardware is configured. On an automated level, it helps to some degree, even for sites that are not fully configured or maintained. It's pretty helpful. And from an experienced-networking-engineer standpoint, the intuitiveness of the visibility is pretty good. From what I've seen from my entry-level technicians, their first response is that it's a bit confusing. But I don't think this is really an entry-level program.

The network mapping is an excellent feature, as each device is represented by a different shape or object, which is great for helping us, our staff in training, and our customers understand how the network is structured. Seeing the bigger picture helps immensely, as we provide remote support; we're not boots on the ground.

The solution provides detailed device information, including serial numbers, lifecycles, and differentiation between devices, which is another excellent feature.

The monitoring and management functions work fine, and we have no issues with them; it integrates well with our remote system. Auvik sends alerts and creates tickets in our ticketing system, which is fantastic for us because we see an alert come in and pop onto Auvik to start our investigation. The ease of use is essential, the easier, the better. We have a lot of customers, and each one wants to feel like they've received five-star treatment. The quicker we can resolve an issue, the better our customers feel, and the easier it becomes for us to get paid.  

Auvik is fantastic for helping to visualize our organization's network mapping/topology; we've used different monitoring solutions, but nothing can give us a network diagram like Auvik. Previously, we made network diagrams manually, a time-consuming, painstaking process. As soon as we had to add or swap out a switch, we would have to edit the diagram. We used Microsoft Project for that and had to pay for the functionality. It was so much effort for minimal reward. With Auvik, we put in little effort and get a lot of rewards. The network visualization is intuitive enough overall.   

It helps keep our device inventories up-to-date; it features a collector that gathers detailed information about the network, which makes management easier. We can see what's online, decommissioned, or coming onto the network when it's not supposed to. This functionality saves us a significant amount of time.   

Credential management is the most valuable feature. It's helpful to have everything in one essential place. The traffic flow is also a valuable feature. I haven't been able to use it yet, but it's been demonstrated to me and looks very good.

It's easy to use the monitoring and management functions.

The data collection, as a whole, is valuable. 

The reports seem to be really comprehensive as well. There's a lot of information in terms of the make and model of a specific piece of hardware, IP address, subnets that a device is located on, and network map. It's a single, integrated platform and that is very important because the more tools that you can build into one product suite, the easier it is for your engineering staff to learn it.

It's extremely simple to use the monitoring and management functions of Auvik. Anybody with just a general IT background would be able to use it without a problem. This aspect of the solution is extremely important. As we're training new people, it's nice to have tools that are simple to use yet powerful enough to give you insight into your client's network. It would be a great tool for delegating low-level tasks to junior staff because there are so many built-in features and you get so much information out of Auvik.

Auvik's automated network mapping has been helpful because we no longer need to do it manually. It can also monitor router switches, switch stacks, firewalls, and controllers. Auvik has a few other features that are nice to have, like the ESXI monitoring. The ability to monitor printer status, toner level, and aspects like that is also helpful. It fits our need for SNMP monitoring and then some.

I love Auvik's tools for visualizing the network mapping topology. Network visualization is relatively intuitive. It can get cumbersome on a larger network, but it lets you filter the map. If you aren't using any filters and have 1,000 devices, the network is just a bunch of tiny dots that you can't see. At that point, it's like trying to find a needle in a haystack, so you have to use the filters and zoom in. In my opinion, it's functioning as designed.

When the systems go down, Auvik is a pretty useful tool. It lets me know ahead of time that I have an issue somewhere.

It is pretty easy to use. It kind of deploys itself. You put some passwords in there and it just kind of spiders out into your network, testing everything. 

Its network discovery capabilities are pretty good. It kind of spiders out and detects pretty much everything on the network, e.g., things that we are using and not using anymore. Its network discovery capabilities allow me to detect these things so I can track them down and shut them off.

Some of the key features that I get out of it are that it is a well-rounded monitoring solution, so I know when something fails—whether it's a device or a service on the device. But it also performs backup, in inventory, of some of the key things to control and manage the network.

And one of the best things about Auvik, and it's why it's one of my go-to products, are the remote access capabilities. Without a VPN and without any other way in, I'm able to get in and work on and troubleshoot my devices through the remote access console. It has multiple options for that and has been very useful and a huge time-saver. That's one of the killer features. It's one of my must-haves and that's why I like it so much.

In addition, for products in this category, Auvik's ease of use is one of the best. It's really built for people like me. I'm heavy into the parts of IT that are not server-related, including routing, switching, firewalls, et cetera, and it is organized for somebody like me. It is the network engineer's toolset. It gives me what I need upfront in a way that I understand well. Auvik speaks my language.

When it comes to its network discovery capabilities, It is the best that can happen. I've used it in multiple environments, and as long as I've got the right starter information, it can go find information in an hour that would otherwise take a person weeks. It's very good and very quick. I've been able to benchmark it against competitive tools and it is way more useful, giving me information that I actually need and can use.

The automated, out-of-the-box device configuration backup capability is one of the key features for me in Auvik. To manage a network, one of my key requirements is to be able to rebuild that network if something catastrophic happens. Having up-to-date backups is a must, and this is a tool that I count on to get that right, and it has always performed as I expect. I am able to very quickly and easily audit that the backups happen and I know that they're there. I can also restore to a previous point with very little hassle, if anything goes wrong. Compared to other backup solutions, it saves me 80 percent in terms of my time.

The most valuable feature is the auditing part. Whenever we are doing any changes, it captures those changes. Date-wise, if we want to refer back to them, we just need to view the date when we did those changes and it will give us a comparison of what has been changed from the last concept. 

The Auvik terminal's service is a value-add to our operations.

It is very user-friendly. It is easy to use, understand, and deploy. My guys have not taken any training from Auvik, but we have learned the systems quite quickly. Because it is user-friendly, you don't need professional training for it.

Auvik's network discovery capabilities are awesome. It not only discovers the network, but it also gives you a map by designing how your network will look like in your environment.

Auvik has very good alerting modules. If a connection or device goes down, it alerts us right away. A good part of that alert is it has some sort of intelligence mechanism. For example, if the router or network device has some sort of malicious activity or critical issue, then it alerts us upfront. It will say, "Hey, you have some issues that you might need to check." It alerts us to critical elements before something bad happens. 

People typically use Auvik to look at NetFlow data, but we went for it because we wanted a convenient cloud-based platform to collect data that we don't have to host locally. We like that having space available is not our problem. You can deploy an agent on your network through a virtual machine running on a secure Linux operating system. It's a secure product, and the data we need is available in the cloud.

The interface is easy to use. You need to refer to the manuals, but there's enough documentation for you to get started without the need to contact support. We primarily use it for NetFlow data instead of network troubleshooting, but we launched a little project to look at internal traffic, and it was quite intuitive based on my experience. 

The monitoring and alerting are the most valuable features. 

The automated configuration backups are another excellent capability. 

Auvik provides excellent visibility into our remote and distributed networks, which is especially helpful when onboarding a new customer. The solution offers great insight into the network we're taking over from a single pane of glass. This gives us situational awareness, allowing us to address issues, find credentials, configure, and correctly monitor network elements.

The backup feature is really good. The monitoring feature is the main reason why we use Auvik.

Auvik is really helpful and straightforward. I like the free training as well. It's easy to use.

It's done a pretty good job when it comes to its network discovery capabilities. It's pretty accurate. Although, we have a few VPNs and maybe a bit more complicated setup. It's complicated to do it the right way, but it's fine. It's not a big issue. 

We tried the traffic insights feature. My director uses it to report issues about traffic things. It shows the network bandwidth usage without the need for expensive inline traffic decryption.

This feature to check the bandwidth is good because we have a high bandwidth development, so it's hard to check. If we saw high bandwidth usage, it is not an issue for us because it's part of the development.

We use automated out-of-the-box device configuration backups. Before Auvik we didn't have any solution and we haven't had any script or task to do this. And it was one of the selling points for us to have the backups and see the differences between the configurations. So it's not to save anything. It was one of the reasons why we subscribed to Auvik.

I would rate Auvik's time to value for setup time, automated network mapping, and documentation a ten out of ten. 

The cost savings we have realized to the solution versus its cost is an eight out of ten because we haven't saved a lot but it improved our system. 

Monitoring: It lets us know the state of our business and statuses.

Discovering by IP range is okay.

We have backup connectivity in case of some failures. So, it has been of some help. Our mean time to resolution has been decreased by half an hour.

It's a network monitoring system, so being able to see things like the hardware lifecycle, if our equipment is up to date, if connections are broken, or whether there are physical line breaks, is helpful. We're able to determine connectivity issues. We can monitor pretty much anything that is network-related.

It's fairly easy to use out-of-the-box.

We also use the TrafficInsights feature and it has been a huge help to us. Using it, we can see interface utilization, both WAN-facing and LAN-facing. We can see what kind of bandwidth we're using and what is using that bandwidth: what type of application, what host is using it, and how long it's been using it. And the historical data of TrafficInsights is great as well.

With TrafficInsights, we can obviously tell when our backups are running, because we run nightly backups and hourly backups. We can see the performance utilization of our backup server. And we can also tell, end-user-wise, what applications end-users are using and how long they're using them for. And while we don't necessarily know what they're doing, at the same time we kind of do know what they're doing. We know what websites they're going to, so we understand how they're utilizing the internet connection.

When it comes to identifying where we are experiencing performance issues using the TrafficInsights feature, I'm actually working on that right now, for the comptroller of our company. It's mainly about trying to get her to call me when it actually happens so I can log in and see it. This is the first time I've used it to diagnose an actual connection problem.

Auvik's network discovery capabilities are pretty fast. The biggest thing is that you have to commit to SNMP. You have to turn that on so that you can get the layer below. From a ping perspective, it does a great job of discovering devices on the network, once you have pointed it at the right entry point. You have to commit to a few protocols to open up the network so that it will get to the levels below the surface, where you're actually pulling information, data, logging, et cetera. If you really want to manage the network, you do have to open up a few protocols.

It also automatically updates network topology. It has a great map view of everything so that you can see all the connection points and the health of a connection. You can say whether it's a ping or if you have the right protocols set up so that you can pull in information. It's very easy to quickly see, from a graph, where you need to possibly address setup issues. The other thing that is great about the highlighting is when you have unknown devices on the network. They will come up and you can quickly filter for them in a very easy-to-use table. That way, you can tackle if they really are unknown devices or if somebody is trying to do something they shouldn't.

The visibility that it provides is probably the most valuable feature because we need to know what our sites look like. Understanding what our sites look like and knowing about what kind of network gear or network equipment these sites are running is very important for us. Previously, we didn't have visibility into everything.

Its network discovery capabilities are excellent. It is able to automatically scan subnets as long as they're reachable from the host machine. After you have installed it, you can choose which subnets you want to scan to build your network. It will automatically build a topographic map of the network, which is good to understand the structure of each of these networks. It does this in a fairly quick response time and with ease of use and ease of access. 

Alerting is a great feature. We have been able to set up alerts for devices to preemptively reach out to users and let them know that we need to upgrade the storage on servers or endpoints. 

It is very easy to use and deploy. You can easily configure network monitoring on the sites.

The alerts that it sends out are the most valuable aspect of this solution. The maps are okay. The interface is okay, but the alerts are what I really like.

Auvik is easy to use. The first thing you see when you open it up is a map of the United States or wherever you are, and it shows the locations of all of your network endpoints. For discovery, you set credentials and manage the credentials and it tells you when it needs a new credential. So you just click the "Manage Credentials" button and it takes you to the right spot. You enter in a new credential and then it starts looking closer at the device. It can give you all kinds of information from inside the device's log. We use it for CIS logs and we use it for just regular logging. The CIS log was something I was looking for in the other products, just so we have a place for the CIS logs to congregate so we can look them up.

The menu on the left-hand side is very straightforward and clear. If you want to see it, just log on to a certain endpoint, bring up that endpoint, click CIS log on the left-hand side, and you'll see the CIS log.

It's easy to navigate. Everything is intuitive and easily accessible.

The network discovery capability is very good. Last week we refreshed one of our locations, and while an employee was out there refreshing the location or replacing devices, I could sit and watch Auvik find the new device and start mapping it. It automatically updates our network topology.

There's only one other team member and he doesn't use it. So it's just me that uses it. And I use it to make sure that there are no loops in the network or the network is not configured wrong. Every once in a while, the map will do something funny and we'll have to try to figure out what it did. You are better off if you physically document the ports that things are plugged into and then put those into Auvik, which is not hard. You just click on the connection line and go ahead and edit it.

We never would have known that the access points were a problem until Auvik came along. The location that has the bad access points was running slow and we could not figure out why without Auvik. The network was basically configured wrong. Something was plugged in and created the loop. Within hours, we could have somebody go onsite to fix it.

We use the TrafficInsights feature a little. It shows us network bandwidth usage without the need for expensive inline traffic decryption. The part that's important to me is the application breakdown. It breaks down the applications that are running and taking up bandwidth. It lists all the applications that are taking up bandwidth.