There are two distinct approaches to upgrading Automation Anywhere. Automation Anywhere handles the upgrade process for its cloud-based solution whenever a new release becomes available. However, on-premises upgrades require scheduling a call with Automation Anywhere to plan the process. It's crucial to have a well-defined disaster recovery plan in place for on-premises upgrades. This plan allows Automation Anywhere to maintain a single active platform for upgrades while ensuring the other platform remains available for production. Once the upgrade is complete, the other platform can then be upgraded. In contrast, cloud-based customers can rely on Automation Anywhere to manage the upgrade process without additional effort.

On average, it is easy to upgrade it. We can upgrade it with just one button.

Upgrading Automation Anywhere to a newer version on the same platform is straightforward, but our migration from the obsolete on-premise A11 to the cloud-based A360 required moving every single business process, which was time-consuming. Apart from that specific migration, version upgrades are generally not complex.

Because we use Automation Anywhere in the cloud, they manage all upgrades and provide a defined schedule. We receive regular emails about upcoming upgrades, including the specific date and time. We can communicate any concerns about potential business impacts, and they provide clarity and assurance that upgrades will not disrupt deployed bots. This ensures our work remains unaffected during the upgrade process, which they handle very efficiently.

Automation Anywhere is easy to upgrade.

The upgrades happen on the back end. We don't need to do anything manually. Automation Anywhere does all the updates to the packages.

One of the problems we have found with Automation Anywhere is that the rollout of new upgrades or tools is not readily available for everyone to know about the new benefits offered. For example, the Imagine event is a great way for everyone to learn about what is coming and the new benefits, but outside of Imagine, it can be difficult to know what is new.

Automation Anywhere could improve by better integrating with DevOps. Currently, it cannot be integrated 100% with DevOps methodology, which many companies are requiring.

The upgrade was extremely challenging. Moving from version 11 to Cloud took considerable time. The migration from V10 to V11 was difficult, and V11 to Cloud was even more challenging. We hope the Cloud version will make future transitions easier since it's not on-premises.

It is easy to upgrade Automation Anywhere, but when it comes to the costs incurred when upgrading the product, it can be a drawback; it sometimes takes time because we need the funds to upgrade the system. However, when it comes to upgrading, it is very easy.

Upgrading Automation Anywhere is very straightforward. It requires just clicking a button to upgrade multiple components including packages, solutions, control rooms, and the bot engine.

The setup process in Automation Anywhere is really easy. While I haven't worked extensively on moving from development to production in Power Automate, with Automation Anywhere, we just need to import the bot and export it into the production environment. The process typically takes 10 to 15 minutes.

Automation Anywhere is not difficult to upgrade because we have bot scripts. When we upgrade, the bot scripts remain unchanged, so there is no difficulty.

Upgrading Automation Anywhere to a new version is now easier because I've done it multiple times, so it is easy. No problem with it. It is okay.

When I think about the upgrade processes in general, I find them very easy. I do not see any concerns. We have been doing this activity for the past six years with Automation Anywhere, so I do not see any concerns. The only concern we faced was when we migrated from the client-based deployment, version eleven, to version 360. That was a big hurdle. Other than this, the upgrades and deployments in version 360 are very small.

The initial setup of Automation Anywhere is easy; since it is now cloud-based, we do not have to worry about setups, and we can set up the entire system as production in about 10 to 15 minutes. I have not seen the upgrade process as I have not directly performed any upgrades. With the cloud, they notify us of scheduled upgrades, often without causing downtime, and inform us about any affected modules, allowing us to manage our processes accordingly.