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Atlassian Confluence Valuable Features

WiseCat - PeerSpot reviewer
Enterprise Architect, CISSP at a tech services company with 1,001-5,000 employees

Atlassian Confluence is a very good and seasoned Wiki Solution.

First and foremost, I want to mention its top-notch usability. It has a very intuitive user interface, which every user able to manage the basic functionality of a PC will be able to work with and produce quite satisfactory results.

There is a big and responsive community to help with questions and so far, Atlassian is still doing a good job to help.

Also, there are add-ons from various sources, which can be integrated with the product quite easily and have good chances to function together as a whole, like intended.

Another thing worth mentioning is the very good import and export functionality. You can just use Copy-Paste on a website or a document and Confluence will in most cases manage to reproduce the content quite recognizably. Export not only as XML, to be able to reimport, but also, PDF and Word DOCX work quite well. They can be further improved, speaking from personal experience with PDF files, by adding a few add-ons for formatting, page heading, and such.

Oh, and last but not least the flexibility should be mentioned. If for any reason there is the need to change the structure of the contents, say to move a branch of pages from one top-level area to another, just copy them or export them and re-import them in their own area. Mostly, that works without a glitch (exceptions prove the rule) and even cross-area-links will continue to work. For more complicated restructuring, one can always use the XML-Export and load it into an XML-Editor. Of course, that´s for people who can read and understand XML structure.

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Hina Tufail - PeerSpot reviewer
Senior Atlassian Consultant at a tech services company with 51-200 employees

The templates are a valuable feature. You can make templates. There is a space inside where you can create pages. When you use the template, the page auto-generates text and images. You do not have to think about the structure of your page as well, which I think is a very good thing for a user. Because usually when you're in front of a blank page, it can be a bit dreadful to know where to start.

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Delivery Lead at Cyma

The whole solution is really great. I appreciate the ability to create content, link content, and then search for that content when I need to. 

I love all of the add-ons the solution offers. You get the base product, and then you can plug in a ton of third-party apps. There's a whole ecosystem of third-party products you can add in if there are any features that may be missing on Confluence itself. That's really great. 

There are very good notifications and links. You can subscribe to a page, and whenever that page gets edited, you're notified of a change on that page.

I suppose just the whole structure and organization is what I really like about Confluence. You have at least 500 odd pages. The way it's structured, again, to speed up the ability to find stuff, is phenomenal. 

The self-service capabilities are helpful. Anyone can create content. We do, in fact. It's not one person running lots and lots of pages of content, it's everyone. You can self-service, update, and change things yourself, which is good. It's a great collaboration endeavor. We are a team of 15 people and we'll leverage the content we've created previously. The ability to collaborate on the content is quite critical to us.

The integration's very good. You still have integration with lots of third party products, and it's very good. 

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Buyer's Guide
Atlassian Confluence
June 2022
Learn what your peers think about Atlassian Confluence. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
607,332 professionals have used our research since 2012.
CEO & CPO at a tech services company with 11-50 employees

The interesting thing is the connector between Jira and Confluence (it works wiki-like and provides a deep-connection with links between both systems). The alternative is to run for early-stage backlog-items in immature state a separate wiki-instance that would not feature the proper linkage of backlog-entries automatically.

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Lindsay Fifield - PeerSpot reviewer
Customer Success Manager at LogiGear Corporation

We really like how it organizes everything. I don't know if it's because of the ability to create different pages or not, however, everything is very organized. It's easy to differentiate different materials based on the project and navigate to them. The solution makes it so it's very easy to navigate and very easy to search. 

It's extremely intuitive.

The solution is great for non-technical users. You don't have to have a big technological background to work with it effectively. I myself am not very technical and I can get around it without much difficulty.

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Styliana Araouzou - PeerSpot reviewer
Senior Operations Analyst at Etoro

Confluence can give you the possibility of installing plugins to meet your different needs and you can cover all your needs. Most of them are free to install.

The initial setup is very easy.

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Michael Peterson - PeerSpot reviewer
GM Technology at a energy/utilities company with 51-200 employees

I think it is easy to use. There are a large number of out-of-the-box templates, which can satisfy the majority of use cases. If those templates do not quite cover what you want them to do, you can tweak the templates so you can create your own just so you end up with standardized content look and feel. It integrates well with the other Atlassian products, like the Jira software, which we use for our software development teams.  

Overall I am pretty satisfied with it. We like the user interface and it is similar to the Jira software as well which makes it very familiar.  

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Sr. Manager - Global Systems Manager at a paper AND forest products with 1,001-5,000 employees

We like that it is a complete knowledge base where anyone can go and search for various types of information. Different departments are using it. If I want to search for any information, instead of pulling it from files, we have just added everything on Confluence, which makes it easily searchable.

It's easy to use and you can create all types of pages. 

There are lots of functionalities. You can see statues, who is signed in or not, et cetera. 

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System Engineer at a insurance company with 1,001-5,000 employees

What I like the most is the Wiki software that comes with Atlassian Confluence.

The interface is good and it's pretty easy to use. Most developers have some experience with Jira, which makes it pretty easy for people to pick up. We don't usually need to provide them a string.

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Luc Cools - PeerSpot reviewer
Digital TV Solution Architect at Pro 71CHA3

Atlassian Confluence's most valuable features are the ease in which you can use the tool, the flexibility in creating folder structures, receiving notifications in case others put remarks on the documents, and working together on documents.

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Attila Mozes - PeerSpot reviewer
Managing Director at provalida GmbH

As for valuable features, the team management features help us to share information very easily.

Also, you can work with multiple people on one document inside the solution.

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IT R&D Project Portfolio PMO Lead at a consumer goods company with 10,001+ employees

I like the documentation. It's a central platform, and there are many things that I can do with it. I'm very pleased about it.

I can put my workspace and tasks under related documentation. I can put it heuristically on the portal, so I can see everything and the comments, and the document, the outputs, and the coding links. I can put down all the photos and see all of the portfolio in one shot, as a summary.

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Sundaresen Rungasamy - PeerSpot reviewer
SAFe SPC Coach and Consultant, South EMEA Agile at Valiantys

The most valuable feature of Atlassian Confluence it's very easy to use and there are different options. 

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Sr Associate at a maritime company with 501-1,000 employees

It's the best application to document all types of information. That's the best part. It's a good product, generally.

The solution is stable.

We can scale it. 

Technical support is helpful. 

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Business Analyst at a comms service provider with 10,001+ employees

It is just the fact that it is a one-stop shop for all project documentation. It is compared to storing things in files and directories and stuff like that. It provides the overall usability and accessibility of many projects and documents in one area. 

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Fabio Casasus - PeerSpot reviewer
Co-Founder - Managing Partner at Helvetia Fintech

The product is quite intuitive and user-friendly. It offers a lot of freedom when drafting directly online, and there are some very nice features to connect with JIRA, for instance. It's helpful that the solution enables documentation of user histories that you are following or tracking in JIRA and links the two. 

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Lead architect at a computer software company with 10,001+ employees

The most valuable feature is its design documentation abilities. 

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Tai Hyo Kim - PeerSpot reviewer
Chief Executive Officer at Formal Works Inc.

Confluence is easy to use and integrate with other solutions, including social media platforms. 

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Sebastian Lawrence - PeerSpot reviewer
Solutions Delivery Lead at a financial services firm with 201-500 employees

The most valuable features are the ease of creating documentation, as well as charts.

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Sofia Alves - PeerSpot reviewer
Cloud Consultant at Axians

The most valuable feature of Atlassian Confluence is the ability to access your files from anywhere.

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Mathias Florian - PeerSpot reviewer
Business developer at Bat.IT

The best feature is document management.

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User at a government with 1,001-5,000 employees

You can easily switch between tools through hyperlinks. It is also well integrated with Jira.

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Goncalo Valadas - PeerSpot reviewer
Principal Engineer at CRITICAL Software

It's easy to search for information.

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Buyer's Guide
Atlassian Confluence
June 2022
Learn what your peers think about Atlassian Confluence. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
607,332 professionals have used our research since 2012.