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IbrahimKhateeb - PeerSpot reviewer
VP at a pharma/biotech company with 10,001+ employees
Real User
Jan 3, 2023
Provides security features and is easy to use
Pros and Cons
  • "It's easy to use and the security features are valuable."
  • "I would recommend this solution to those who want to start using it, but it depends on the requirements and automation."

What is our primary use case?

It's deployed on the cloud. There are a few hundred people in my organization who use this solution. 

What is most valuable?

It's easy to use and the security features are valuable.

For how long have I used the solution?

I have used this solution for about three years.

What do I think about the stability of the solution?

It's a stable solution.

Buyer's Guide
Apigee
December 2025
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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What do I think about the scalability of the solution?

It's scalable. You can onboard multiple partners.

How was the initial setup?

Setup isn't very complex.

What's my experience with pricing, setup cost, and licensing?

My clients pay for a license.

Which other solutions did I evaluate?

We also use Amazon.

What other advice do I have?

I would rate this solution as eight out of ten.

I would recommend this solution to those who want to start using it, but it depends on the requirements and automation.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Rohit Sircar - PeerSpot reviewer
Integration Solutions Lead | Digital Core Transformation Service Line at a computer software company with 10,001+ employees
Vendor
Oct 21, 2022
API management software that offers excellent security capabilities and integrates easily with other solutions
Pros and Cons
  • "The most important feature is the security capabilities and the way it integrates very quickly with other security providers. We have integrated it with Azure and it integrates quite seamlessly."
  • "I am still struggling to understand how we can use Apigee as a hybrid system. The pricing of this solution could also be improved as there are multiple new products coming onto the market at competitive price points."

What is our primary use case?

We use this solution when we have microservices developed in either .NET Core or microservices developed on Java Spring Boot to develop and manage those APIs. We use it fof external and internal customers.

How has it helped my organization?

Before using Apigee, we used to have file transfer integrations. With Apigee in place, we are directly integrating or exposing our APIs to our partners who can access our services directly in real time.

What is most valuable?

The most important feature is the security capabilities and the way it integrates very quickly with other security providers. We have integrated it with Azure and it integrates quite seamlessly. Other valuable features include the API management and monitoring.

What needs improvement?

I am still struggling to understand how we can use Apigee as a hybrid system. The pricing of this solution could also be improved as there are multiple new products coming onto the market at competitive price points. Many of our customers are trying to move away from Apigee. They are considering open source platforms like Akana, Kong, Boomi and Mulesoft. 

For how long have I used the solution?

I have been using this solution for two years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

I would rate the technical support for Apigee a four and a half out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup involves medium complexity. We have 30 people who are involved in the setup of this solution for other clients and work in different locations.

What about the implementation team?

I have a team of people who complete these deployments and implementation for our customers. Maintenance of this solution is easy and does not require more than one person. 

What was our ROI?

We have experienced ROI using this solution. 

What other advice do I have?

If you want to monetize and externalize your API, I would recommend Apigee as a solution.

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Apigee
December 2025
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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reviewer1859076 - PeerSpot reviewer
Senior Software Engineering Manager & Directector of Architecture at a computer software company with 51-200 employees
Real User
May 24, 2022
Good automation and documentation with good performance
Pros and Cons
  • "Items around the mobilization of the API interface and the ability to automate validations for our APIs are the most valuable aspects."
  • "They have an external developer platform that was a little bit painful."

What is our primary use case?

It is an API gateway. It provides protection to our backend services.

How has it helped my organization?

The solution has improved our organization by formalizing the API interfaces. Through API specification documents, we can automate our documentation of those APIs and we can make it easier for our customers to integrate as it's a standard way of defining those APIs.

What is most valuable?

Items around the mobilization of the API interface and the ability to automate validations for our APIs are the most valuable aspects.

What needs improvement?

We have looked at MuleSoft as well, which is a competitor. MuleSoft has a richer set of integrations for an iPaaS solution. There's an IP gateway that we're using Apigee for, however, it cannot be used as an iPaaS, whereas the MuleSoft solution can be used as both an API gateway and an iPaaS. We've started talking to Google about their iPaaS solution, however, it doesn't play nice yet. 

They have an external developer platform that was a little bit painful. They do have some built-in developer tools, however, you can build an external development portal. It would be nice to have a built-in bundle that was more complete.

For how long have I used the solution?

I've used the solution for about two years. 

What do I think about the stability of the solution?

I'm confident in the stability of the solution. It is very reliable and has good performance.

What do I think about the scalability of the solution?

I'm quite confident of the scalability. I did do some comparisons between MuleSoft and Apigee, and a third one whose name slips my mind at the moment.

With Apigee, we don't have to think about scaling. There are still some limits, however, you can buy up. They have 80 million transactions a year, 80 million or 800 million, however, you can buy up if you start to exceed that. On some of the other platforms, you have to post the service yourself and you have to make sure that you were managing scale. That was one thing that is an advantage on Apigee.

There are something like 60,000 users using the solution, however, our load plan around it is more so that I don't think we've fully deployed it to the extent that we plan to. It's probably a small effect of that. The number of users that are impacted by it is probably in the order of nearly 10,000.

It's not being used as much as we would like. We're still ramping up and prioritizing people to be building around. Some of our existing technology does not traverse through it. Over time, we do plan to extend it until all of our external-facing interfaces go through Apigee.

How are customer service and support?

We underutilized technical support initially. We have since engaged in a better way. There's a lot of documentation out there. They were helpful through the sales process to make sure we understood things, however, once we passed that, the support was more tactical and less strategic. We needed to go to third parties to get strategic support.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

The setup itself was not complicated, however, the learning curve to integrate into our platform was way too complicated. It took over a year for us, from the time we purchased it until the time that we actually were running APIs through it. The ramp-up time took too long.

I would rate the solution a three out of five. I can't blame the vendor alone. It's also due to what I did or did not do.

We did not have enough of an implementation strategy. With the setup, there are instructions set up. Going through a setup is fine, however, knowing what to do with that setup and how it fits into a grander picture has been a journey.

The amount of staff needed for deployment and maintenance depends on the organization that's trying to deploy it. We have a fairly rigorous DevOps process, so there's somebody that is needed to manage the actual deployment of it. You'd need at least one, maybe a redundant person. Then, you need one person and a redundant person to manage the DevOps integration and to be able to build a pipeline so that you can deploy it. You also need at least one person that knows how to work in the platform to build APIs. I would say you'd probably need five or six people that really understand this to be able to deploy it.

What about the implementation team?

We used two resellers, two integration partners. The first one got something going and we learned from them, however, nothing ever came out of it and it got shelved for a little bit. When we went with a second integration partner they actually helped us build an API documentation server. It's got a different name. 

It's a developer portal. They helped us build a developer portal, which is still not rolled out as it did not meet our standards. We've had to do things a little bit manually. One thing that I would say is that inside of deploying an API gateway, from not knowing anything about it, there was a big learning curve that we had to go through.

Now that I know what I know, it is a competitive product. Any of the products I would have started with I would've struggled with. There's just something about that strategy that you're talking about that is a big learning curve.

What was our ROI?

We have not been able to leverage ROI that much as we have not deployed it all the way. However, the ROI is in our opportunities. When we talk to our customers and explain what we're doing with our Apigee, their confidence in our ability to scale and secure is higher. When we don't, when we go to customers and we don't talk about Apigee or our gateway strategy, then there are many more questions that come up. It greases the wheels so to speak, on that sales process, security audits, et cetera.

What's my experience with pricing, setup cost, and licensing?

It was fairly expensive. I don't know what the standard pricing is. I want to say that it's something like $80,000 for 800 million requests (approximately) a year. It's basically a full-time person cost. It's not higher than the competition. Everyone is expensive. 

With Apigee, it's all-you-can-eat up to a point. For example, you can think of it as a dining hall where you can go in and eat anytime you want for up to 500 meals. After that, you need to buy up to get another 200 meals.

Which other solutions did I evaluate?

We also looked at MuleSoft. I evaluated multiple solutions to determine that we would go with the choice that we chose, however, did not have experience with competitive products beforehand. Our platform was not using one.

What other advice do I have?

I'm just a customer.

It's a hosted solution. It's my understanding that it gets updated by Google when it needs to be.

I'd advise potential users to do as many POCs as they can on the free version, and get their feet wet with it. There's a lot they can do with the free version. You can learn a lot by just getting out there and starting.

I would rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user

This is very good and helpful software. The service is very good too. Thank you so much.

reviewer1728015 - PeerSpot reviewer
Líder de Proyecto at a tech services company with 201-500 employees
Real User
Jan 16, 2022
Contains valuable security and sandboxing capabilities
Pros and Cons
  • "I think the most valuable features are the security features. Of course, the user access control is the same as the security. The other very important issue is the sandboxing capability of Apigee."
  • "The caching capabilities are somewhat limited. This is more on the developer-oriented capabilities."

What is our primary use case?

I work for a medium to big size IT consultancy firm in Mexico, and I am in the innovation and interoperability division. Our main work here is to develop projects on interoperability platforms and KPI management, et cetera, and transition from a legacy system to micro-services. In the last year, I have worked on a project on migrating a very big telecom firm from several API gateways and API exposures to Apigee. They're centralizing all their API gateways into Apigee.

We are hoping to lay out the plan for migrating the first sprint of about 200 APIs starting in January. Originally, the plan was to start in December, but the project is so big that it was suffering from delays.

We are going to start doing the actual proxies and migration in January next year. The project consists of about 10-month long sprints. We are going to use all of next year on this first phase. During the course of the next year, we are going to lay out the plan for the next phases. At this point, the total number of APIs to be migrated to Apigee is not clear, but we're thinking that it's about 300, 400 APIs that are going to be migrated.

The solution is deployed on-premise. They're thinking that in the second phase, they're going to go hybrid to have some of the features in the public cloud and some in the proprietary. 

We are integrators.

What is most valuable?

I think the most valuable features are the security features. Of course, the user access control is the same as the security. The other very important issue is the sandboxing capability of Apigee.

What needs improvement?

The caching capabilities are somewhat limited. This is more on the developer-oriented capabilities.

At this point, we aren't sure of what else could be improved since we are migrating some pieces of code that are really legacy and really difficult to model as a standard REST API. We are not sure in which areas Apigee is going to fall short. I think that next year we will have a more clear picture of some issues that we are going to find that could be addressed by a new feature, or by enhancing some existing feature in the next versions of the tool.

For how long have I used the solution?

I have been using Apigee for one year.

What do I think about the scalability of the solution?

Right now, in the development area of Apigee, we have about 20 developers, architects, et cetera. We are in the process of training because our expected growth drives us to have about 100 developers by the end of next year. I think that by the end of Q1, next year, we're going to double our capacity. By mid-year, we have to have 20 more, and so on, until the end of the year. We are planning to have about 100 trained developers, or configuration experts, in Apigee.

What about the implementation team?

All the infrastructure, the enablement, is being done by another company. They are in charge of all the dimensions and actually creating all the infrastructure to host the platform. I have never installed Apigee as a proprietary cloud. I have been working either on the pure cloud environment or hybrid environment. I didn't phase the deployment of the tool, just the configuration.

What's my experience with pricing, setup cost, and licensing?

In Latin America, Apigee is expensive. It's not for small businesses; it's more for big businesses. That's why I was trying to compare, for example, WSO2 against other API management tools. We are trying to create an inside practice in our company to also recommend WSO2 for a mid-size or small-size company where maybe the Apigee pricing for them is too heavy.

Apigee prices are targeting medium to large companies in Mexico. In Latin America, it's basically the same.

What other advice do I have?

I would rate this solution 9 out of 10. 

I think the correct roadmap should be first an approach to Google to create a partnership. Then create a team of developers and an architect, and then start adding more resources as the demand grows.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ravi Kuppusamy - PeerSpot reviewer
CEO and Founder at a tech services company with 51-200 employees
Real User
Mar 26, 2023
Essential management tool; pricing can be tricky for smaller companies
Pros and Cons
  • "The features I found most valuable are how the APIs are published, the whole process of finalizing the API, and then controlling it."
  • "I'd like this solution to improve on releasing new features; I'd like it to be more frequent."

What is our primary use case?

Our primary use case for Apigee is as an API management tool. Our client has a fast platform and they want to go to the next level when it comes to customization. As they are looking to go beyond minimalistic customization, they need multiple versions of servers and several APIs. This was a challenge we solved with Apigee.

What is most valuable?

The features I found most valuable are how the APIs are published, the whole process of finalizing the API, and then controlling it.

What needs improvement?

I'd like this solution to improve on releasing new features; I'd like it to be more frequent.

In my opinion, I think that they should start thinking about improving the solution so that they can compete with open source. You get the support in the paid version, but open source features are being introduced much faster than Apigee's. New open source features come out every week. 

For how long have I used the solution?

I have been working with the Apigee solution for about eight months. 

What do I think about the stability of the solution?

My impression is that the stability of this solution is good. It's easy to use and stable. The releases take a long time. They do proper testing and introductions. But, when it comes to open source, they keep giving you more features.

How are customer service and support?

I would rate the technical support of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

How would you rate customer service and support?

Positive

How was the initial setup?

My impression is that the initial setup is seamless. The deployment was done pretty quickly. Our model of deployment is the cloud, more specifically, AWS.

I think that the deployment and maintenance are done by a team of DevOps of six people.

What was our ROI?

Apigee as a management tool is essential and critical. There is no question when it comes to ROI because this is a mandatory spend from either a policy perspective or an invoicing perspective. When it comes to smaller companies, the pricing might be a bit of a concern.

What's my experience with pricing, setup cost, and licensing?

The smaller companies have a more innovative pricing model, which is why I recommend Apigee when it comes to price. We have a monthly license. I usually work on onboarding the solution for a client for about six months and then I hand it over to them.

What other advice do I have?

We currently have only one customer with Apigee.

I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Erez Litmanovitch - PeerSpot reviewer
Manager, Delivery at a tech services company with 201-500 employees
Real User
Mar 1, 2023
Reliable, great for API management, and able to expand
Pros and Cons
  • "The initial setup isn't too complex."
  • "Google isn't enthusiastic about supporting older versions. Google is now trying to move all of its clients to X within the cloud."

What is our primary use case?

We primarily use the solution for API management. We use the solution with open banking, and we are managing our customer's cloud, on-premises, and Apigee environments. 

What is most valuable?

The solution is great in general. There are many categories of APIs that need to be maintained. It helps maintain and add rules to manage open banking. 

The solution is stable.

The initial setup isn't too complex.

It can expand well. Google seems to be moving into the cloud more than on-premises and the cloud makes scaling easier.

What needs improvement?

Apigee deals with APIs. However, most of our clients need more tailoring done to the solution.

Google isn't enthusiastic about supporting older versions. Google is now trying to move all of its clients to X within the cloud. However, some still want on-premises. 

For how long have I used the solution?

I've been using the solution for about four years. I've used it for a while. 

What do I think about the stability of the solution?

The solution is stable. However, it depends on the release, the customer, and the sophistication of the infrastructure. 

We have had some issues with bugs in the product itself. 

What do I think about the scalability of the solution?

The solution is scalable.

We have three banking clients on the solution. 

The amount of users depends on the customer. Some use it internally. Others expose the API to clients. Some have more than a billion APIs. Some have less. 

How are customer service and support?

The technical support is not the best. It does depend on the size of the customer. Larger customers tend to get more attention. 

How was the initial setup?

The ease of setup depends on the level of sophistication of the clients. It can be rather simple; however, the more complex the infrastructure, the more difficult the setup can be. 

We do both cloud and on-premises deployments. The length of deployment depends on the customer. It depends on the kind of network or the organization. It can take a few months up to a year.

We have a strong knowledge of the flow and the templates. For us, it's pretty straightforward. 

There is a team of six people that can assist with deployment and consulting with clients.

What's my experience with pricing, setup cost, and licensing?

There are different models that customers can choose from. They have a subscription model. 

What other advice do I have?

I'm a consultant. 

We are using a few different versions of the solution.

I'd recommend the solution to others.

It'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
SatyajitTarai - PeerSpot reviewer
Technical architect at a consultancy with 10,001+ employees
Real User
Oct 8, 2022
User-friendly with helpful integrations and capable of expansion
Pros and Cons
  • "It's stable."
  • "The solution is pretty expensive."

What is our primary use case?

We use it for access. for example, if a third-party needs access, they can get it via Apigee.

What is most valuable?

It's good for development. 

We like that the solution offers easy integration. 

It has a good UI and is user-friendly.

The solution scales well.

It's stable. 

What needs improvement?

The solution is pretty expensive. 

For how long have I used the solution?

I've been using the solution for around one year. I haven't used it for that long just yet.

What do I think about the stability of the solution?

The solution is stable and reliable. the performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is quite scalable. We can expand it if we need to.

We do not have plans to increase usage at this time.

How are customer service and support?

Support from Google has been good. We've had several people help us, and they have been responsive. 

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is mildly complex in terms of the setup process. However, it isn't too bad. 

We have five people that handle maintenance tasks. We have one manager and two developers that can support the product.

What about the implementation team?

We received training from Google, which ensures we are able to deploy it properly.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. You can do some negotiation which might help mitigate some costs.

Which other solutions did I evaluate?

We did not evaluate other products before choosing this solution. 

What other advice do I have?

I'd recommend the solution to others. It is costly but good. 

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sebastian Ovalle - PeerSpot reviewer
Architect of solutions at a retailer with 10,001+ employees
Real User
Jul 20, 2022
Good security and API management with an easy setup
Pros and Cons
  • "The security that you have with Apigee is very good and aligns with compliance."
  • "One feature they have to invest time into is the developer portal they use."

What is our primary use case?

We decided that the Apigee would be our API management corporative, and we just use it in a cloud operation. For all the communications that we are using for the public as well as some services for third parties, we use Apigee. We also are starting to use Apigee for our services inside our cluster. There is a proxy that we use that synchronizes with Apigee and the metrics that we need to follow the use of the API management.

We use it for exposed proxies. We want Apigee to be the only reference point for our client or for the only company that communicates with us. We try not to have business logic inside Apigee since we use it like a proxy. Sometimes we use some clients or some features that have to be here, for example, captcha-ing, or something like that. However, we try to use as few of the features as possible since we want to be agnostic.

What is most valuable?

The solution offers the best API management in the world. They have a lot of features. Their capchaing is very good.

The security that you have with Apigee is very good and aligns with compliance. It’s easy to manage in the development kit or tool you have to create, and that process is very easy to create, and the metrics you can get from the traffic of Apigee are excellent as well.

The solution offers an advantage over other kinds of API management. I don't want to select one, however, as no one is not going to be your silver bullet for solving a problem. However, in terms of my favorite aspect, the capchaing is excellent due to the time of response with Apigee. It’s about one millisecond, and that time is very remarkable for a client.

It’s easy to set up.

They have all the features needed to create good API management.

It’s a stable product.

The solution can scale.

What needs improvement?

One feature they have to invest time into is the developer portal they use. They do not have a good development portal. It's not easy to use, and you can not take advantage of the developer portal. You have to start creating your own developer portal and use the old API management to publish your API market.

Technical support could be better and more local.

For how long have I used the solution?

I’ve used the solution for three or four years.

What do I think about the stability of the solution?

I’ve worked with the solution for about three years, and I have not had any problems with stability. It’s reliable. There are no bugs or glitches. It doesn’t crash or freeze. It’s been great.

What do I think about the scalability of the solution?

It's a scalable product. I don't have a problem with scaling since I contract with the service, and I don't have to worry about how they scale.

There are five of us that working on the solution currently. They are primarily architects that help with the development.

How are customer service and support?

Support could be easier to deal with.

We don't use it very often. I’m not sure about the team here in Chile. They may not have the skills necessary to be highly effective. However, we use a partner that is experienced with Apigee, and they have about ten years of experience. If we dealt with Apigee, the closest person to contact is in Mexico, and it’s very difficult to get the time booked with them.

How was the initial setup?

The solution is one of the most accessible API management solutions I have worked with. I work with others, and this is the easy one. The setup, therefore, is pretty straightforward and simple.

What about the implementation team?

We have persons that are specialists in Apigee and are confirmed to manage the Apigee and develop it over there.

What was our ROI?

I’ve not noted any ROI while using this product.

What other advice do I have?

The API management can grow well. We went to Google a few weeks ago, and they have evolved. You can contract with this service in the marketplace. When using the marketplace, you can run Apigee in your organization, which can be local and fast. You can have an amble proxy in the Kubernetes or the function to use in the local environment. Overall, they have a strong roadmap as it’s continuously easier to use and offers a good cost-benefit. Now with the management that we have, we have a SaaS, and when you have a big team, like our company, that has a development fabric, they need more accounts to see the metrics and the console of Apigee. The SaaS approach makes it all easier to manage.

I’d advise new users to get to know the tool. If you don’t, you won’t get all of the performance out of t that you could. You won’t be able to take advantage of all the features, and you can lose the governance of the Apigee proxies. It’s important in the first month and year to clear governance for the product and to learn how to use it effectively.

Overall, I would rate the solution ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.