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Integration Specialist at a financial services firm with 501-1,000 employees
Real User
Overall great functionality, highly stable, and good technical support
Pros and Cons
  • "There is plenty of support documentation available."
  • "The Apigee cloud admin UI could be more user-friendly by adding a few more features."

What is our primary use case?

Apigee is a platform for developing and managing APIs.

What is most valuable?

Overall the solution works well, it is one of the best solutions on the market. There is plenty of support documentation available.

What needs improvement?

The Apigee cloud admin UI could be more user-friendly by adding a few more features.

For how long have I used the solution?

I have been working with Apigee for one and a half years.

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What do I think about the stability of the solution?

The solution is highly stable.

What do I think about the scalability of the solution?

We have built an API platform o over 2,000 different partners and all of them are using the gateways.

How are customer service and support?

The technical support is very good.

How was the initial setup?

The installation was not difficult.

What other advice do I have?

I rate Apigee an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1511976 - PeerSpot reviewer
Sr. Solution Architeect at a tech services company with 501-1,000 employees
Real User
Very functional with a lot of flexibility
Pros and Cons
  • "Great flexibility with its features."
  • "Could be more user friendly."

What is our primary use case?

We are customers of Apigee. 

What is most valuable?

This solution offers a lot of flexibility in its features. Other tools like IBM Data Power have limited capability when it comes to features like data control, VPN management and monitoring. 

What needs improvement?

I think the portal could offer a better user experience. It's functional and does what it's supposed to but it's not user friendly. I'd also like to see better routing features. Currently routing is limited and the setup is complicated. From a VPN management perspective, I think we would like to have more user training available, particularly for advanced users, without having to pay. There is generally a learning curve for advanced usage and configuration, and troubleshooting is a steeper curve. Whenever we have an issue, we're dependent on support. We'd like our personnel to be better trained by Apigee so we can handle issues in-house. 

For how long have I used the solution?

I've been using this solution for six months. 

What do I think about the stability of the solution?

The solution is stable and, from an enterprise perspective, it can handle volume which is important for us. 

How are customer service and technical support?

We have good support from Google. They provide onsite support and everything is available to us. We are happy with the support.

How was the initial setup?

The initial setup is quite easy. 

What other advice do I have?

I recommend this solution. Apigee offers a month free usage so you can play around and explore the product and then make a decision. We had a good opportunity to test things out before purchasing the solution. 

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Apigee
June 2025
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
Technical Lead - Integration/Middleware at a financial services firm with 10,001+ employees
Real User
A very stable platform with automated installation and useful proxy, security, and traffic control features
Pros and Cons
  • "We have been using Apigee mostly for proxy FGIs. We also use its security features as well as traffic control features."
  • "In terms of the functionalities of a typical API gateway, Apigee is actually doing its job, but when it involves integration with backend applications, which some gateways have, I don't believe it has this functionality. You have to do Java or do some other low-level coding before you are able to do the integration. Apigee has a lot of components, which means that management will be a bit difficult. It probably has ten different components, and all of these components leverage open-source utilities, such as NGINX. When those open-source vendors upgrade their utility, Apigee usually lags behind because they need to do a lot of tests and any required development in their own platform. They need to do rigorous testing to make sure that nothing breaks. Because of that, it takes them a while to upgrade whatever components have been upgraded by the open-source vendor that owns the utility. We've been chasing them for a particular upgrade for well over a year and a half, and they have not done that upgrade. It is creating a security risk for us as an enterprise, but that upgrade has not been done, even though the open-source vendor, the owner of the utility, has upgraded it a long time ago."

What is our primary use case?

I'm a developer as well as an architect. We have internal clients as well as external clients. We have other teams within the enterprise that use this platform. They do development, and sometimes, we do development for them. Then we host these solutions in the same infrastructure. We also have external clients who want to integrate their applications with us.

How has it helped my organization?

We've been having point-to-point connections with external vendors. It has actually helped us to be able to integrate our internal applications with external vendors. It is more like a single point of entry into the enterprise. Initially, we used to have the vendor directly interact with the application owners, but now, we come in between as an integration partner for external vendors. All integration has to go through us, which makes management as well as security simpler.

What is most valuable?

We have been using Apigee mostly for proxy FGIs. We also use its security features as well as traffic control features.

What needs improvement?

In terms of the functionalities of a typical API gateway, Apigee is actually doing its job, but when it involves integration with backend applications, which some gateways have, I don't believe it has this functionality. You have to do Java or do some other low-level coding before you are able to do the integration.

Apigee has a lot of components, which means that management will be a bit difficult. It probably has ten different components, and all of these components leverage open-source utilities, such as NGINX. When those open-source vendors upgrade their utility, Apigee usually lags behind because they need to do a lot of tests and any required development in their own platform. They need to do rigorous testing to make sure that nothing breaks. Because of that, it takes them a while to upgrade whatever components have been upgraded by the open-source vendor that owns the utility. We've been chasing them for a particular upgrade for well over a year and a half, and they have not done that upgrade. It is creating a security risk for us as an enterprise, but that upgrade has not been done, even though the open-source vendor, the owner of the utility, has upgraded it a long time ago.

For how long have I used the solution?

We've been using this solution for four years.

What do I think about the stability of the solution?

It has been a very stable platform. We've not really had any production issues. We've not had any issues where the production environment went down, and we were not able to use it at all. 

How are customer service and technical support?

We've not really had so many issues. Whenever we had issues, sometimes, they responded quickly, and sometimes, it took them a while to get back to us, but it has not really affected the business because we usually have development issues or issues that don't cause an outage. 

How was the initial setup?

It is not straightforward. It has multiple components, so setting it up is not straightforward, but the good thing about this is that they have automated a lot of the setup. It comes as an appliance or in RPM packages that you can install at specific locations in the operating system. So, its installation is easy because it has been automated.

What other advice do I have?

Because of the multiple components it has, if you are trying to implement this in your environment, you need people who are experienced in most of these open-source utilities, such as NGINX, Drupal, OpenAL, etc. You would require someone knowledgeable in those utilities to be able to support the environment.

I would rate Apigee an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Essam Younis - PeerSpot reviewer
SOA & BP Technical Manager at EJADA
Real User
Leaderboard
A stable and scalable platform with good technical support
Pros and Cons
  • "The capabilities are very powerful."
  • "When there is an update on a new version or an automatic update, you have to be present and double-check that the update is reflected in the environment with no issues."

What is our primary use case?

We use Apigee to share open data for the government. It was a pilot project for one of the  government teams who wanted to start the journey of open data.

What is most valuable?

The capabilities are very powerful.

What needs improvement?

Support of integration is what is most challenging in Apigee, as well as the complexity of the components. When setting up an environment, you have many components with open-source content.

When there is an update on a new version or an automatic update, you have to be present and double-check that the update is reflected in the environment with no issues.

The implementation should be easier.

For how long have I used the solution?

We implemented Apigee six months ago.

What do I think about the stability of the solution?

Apigee is stable. We have approximately 1,000 users.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and technical support?

Technical support is very good.

How was the initial setup?

To construct the environment, can take two to three weeks.

The presentation is based on the business and can be done in three to four months.

What's my experience with pricing, setup cost, and licensing?

The iicense is subscription-based.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

It's a very good product. I would rate Apigee a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
reviewer1028724 - PeerSpot reviewer
Global Practice Head at a tech services company with 10,001+ employees
Real User
Good pricing with excellent API management and has the potential to scale
Pros and Cons
  • "The pricing is okay."
  • "The user interface could be better. It could be easier to navigate and more user-friendly."

What is our primary use case?

The solution is primarily used for managing the interactions between channels, customer experience systems, and other systems.

What is most valuable?

The API management on the solution is very good. It's likely the most valuable aspect of the solution for us.

The pricing is okay.

It is possible to scale the solution.

What needs improvement?

The solution isn't really lacking any features.

The user interface could be better. It could be easier to navigate and more user-friendly.

The pricing model could be improved. Things can get expensive for larger companies, or organizations that are growing.

The solution should offer more training to partners. It would help in the understanding of the product by quite a bit.

For how long have I used the solution?

I've been using the solution for three or four years at this point. It's been a while.

What do I think about the stability of the solution?

The stability of the solution is okay. We haven't run into any issues.

What do I think about the scalability of the solution?

Larger customers typically have 14-20 users on the product.

For large transactions, the commercial model is proving to be a constraint to some of our customers. For example, they're asking, when the scale grows, the commercial option becomes expensive. Some of our customers, for example, ask for an alternative approach due to the cost of the commercial model.

That said, you can scale. It's not a challenge in terms of doing it, it's just a challenge in terms of cost.

How are customer service and technical support?

I've never really had to contact technical support, and therefore can't really speak to their level of assistance.

Typically, if I need assistance, I turn to Google or forums and I seek help online that way.

How was the initial setup?

The initial setup is straightforward. It's not overly complex. A company shouldn't run into issues setting it up and rolling it out.

I'm part of a services organization. There are various developers, and Apigee users tend to be more than 300 people from our organization. In terms of support, there are 40 people. These are split across different customer organizations.

What about the implementation team?

We are an integrator and can implement the solution for our clients.

What's my experience with pricing, setup cost, and licensing?

The pricing starts off okay, however, for enterprise-level organizations, or companies that are scaling, the price can rise and become costly. If you don't scale too big, the pricing is fair.

What other advice do I have?

We are systems integrators. We aren't just end-users.

In general, I would rate this solution at an eight out of ten. If the pricing in relation to scaling was better, or if they offered better partner training, I would rate them higher. There aren't really any features lacking and we're largely happy with the product.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer1207650 - PeerSpot reviewer
Sr. Technology Specialist at a computer software company with 5,001-10,000 employees
Real User
An API management tool with a good rate-limiting policy feature, but documentation could be better
Pros and Cons
  • "I like implementing different policies, for example, rate-limiting policy."
  • "More documentation on the Open Banking Standard will help."

What is our primary use case?

We are working on some client POC where we have all the workloads deployed on Google Cloud. We wanted a gateway that was more like an API Management tool. We wanted to manage all our APIs centrally in one place. For example, we can route the traffic. We can limit, we can perform throttling, we can have the security checks like the authentication mechanism implemented centrally. We can also have a reverse proxy to our service endpoint.

What is most valuable?

I like implementing different policies, for example, rate-limiting policy. We can create a custom rate-limiting policy, and we can have an application-specific rate-limiting policy. That's what we're implementing or using, and I like that feature.

What needs improvement?

More documentation on the Open Banking Standard will help. For example, WSO2 supports the Open Banking API, but I can't find relevant documentation from Apigee. I'm not sure whether Apigee even supports the Open Banking Standard. If they do, then I think they have left out the documentation for that. For example, WSO2 has extensive documentation and training available to everyone. In that sense, I think, Apigee can improve.

For how long have I used the solution?

I've been using Apigee for a few months.

What do I think about the stability of the solution?

It's a stable product. It's easy to manage, and we have implemented it for our production deployment.

What do I think about the scalability of the solution?

Apigee is a scalable solution.

How are customer service and technical support?

I never tried reaching out to tech support because the documentation is good. The documentation is available, and there is some training available on Udemy and the product site. These nicely describe how to deploy or set up different policies, which was enough for us.

How was the initial setup?

The installation is straightforward. You just need to get a license for Apigee and then configure the reverse proxy. Once you have the reverse proxy configured, you have to set up whatever policies you want. One or two guys were able to install, deploy, and host our reverse proxy for our endpoint within a day.

What about the implementation team?

We went through the documentation and the website and deployed the solution ourselves.

Which other solutions did I evaluate?

All these technologies are using Google Cloud for hosting our microservices, and we trialed Apigee. We were also using WSO2, an open-source API management tool, but as everything is on Google Cloud, we chose Apigee.

What other advice do I have?

If your workload is already deployed on Google Cloud, integration is very easy. Even if your services are hosted in some other cloud, like AWS, I think you can use Apigee, but I haven't tried that approach. 

On a scale from one to ten, I would give Apigee a seven. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Principal Engineer at a computer software company with 1,001-5,000 employees
Real User
A cloud-based API management platform that's easy to use
Pros and Cons
  • "Apigee is very easy to use, and you can code in any language."
  • "Access restrictions can be improved."

What is our primary use case?

We have an API, which I developed using multiple languages and different applications. We have a lot of applications, and they have their individual APIs. We create a proxy for those applications in Apigee, and we expose those proxies to access those APIs.

How has it helped my organization?

Apigee didn't exactly improve our organization, but it fulfilled a requirement. There are a few tools in the marketplace, but we thought Apigee was the best for our use case.

What is most valuable?

Apigee is very easy to use, and you can code in any language, like JavaScript, Java, or any other language. That's really helpful. It's cloud-based, so there's no need for any installation.

What needs improvement?

Access restrictions can be improved. For example, you can't restrict access to some people or some groups. You have to give them total access. 

For how long have I used the solution?

I've been using Apigee for about three months. 

What do I think about the stability of the solution?

Apigee is a stable solution.

What do I think about the scalability of the solution?

I think it depends on your license, but it's highly scalable.

How was the initial setup?

The initial setup is straightforward. We don't need a lot of training for the developers to start working, just a few days at most. It's very easy to start with, and the development effort is also a lot less.

What other advice do I have?

For potential users of Apigee, I'd tell them there's a free version if they want to check it out and have a trial. 

On a scale from one to ten, I would give Apigee an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Software Architect at Caja Los Andes
Real User
Best product with central monitoring, support for industry standards, and excellent documentation
Pros and Cons
  • "The central monitoring feature is the most valuable. It also provides security for the APIs and high availability for our use cases. Apigee is the best product in the industry in comparison to other API management solutions. It helps in fast development, which is a top point. It also supports a lot of industry standards and has excellent documentation."
  • "The developer portal's adoption of the OpenAPI standard needs to be improved. In the latest version of the developer portal, they have adopted the OpenAPI standard. This feature, however, can be improved by supporting more characteristics of the OpenAPI standard."

What is our primary use case?

We implement a set of microservices. We expose different APIs and control and monitor the use of the APIs by using Apigee. We have approximately 15 developers.

What is most valuable?

The central monitoring feature is the most valuable. It also provides security for the APIs and high availability for our use cases.

Apigee is the best product in the industry in comparison to other API management solutions. It helps in fast development, which is a top point. It also supports a lot of industry standards and has excellent documentation.

What needs improvement?

The developer portal's adoption of the OpenAPI standard needs to be improved. In the latest version of the developer portal, they have adopted the OpenAPI standard. This feature, however, can be improved by supporting more characteristics of the OpenAPI standard.

For how long have I used the solution?

I have been using Apigee for approximately one year.

What do I think about the stability of the solution?

It is stable. I did a series of tests, and Apigee was excellent in the results.

What do I think about the scalability of the solution?

Scalability is very good in the SaaS version. 

How are customer service and technical support?

In general, they respond very fast and provide good service. Sometimes, they take longer to respond. It can take three to four days.

Which solution did I use previously and why did I switch?

We didn't use any API management solution.

How was the initial setup?

The initial setup of Apigee is very easy. However, we had a problem with the deployment of Microgateway in on-premises infrastructure. The deployment took about two to three months. 

What about the implementation team?

We worked with a partner. We have three teams for deployment. Each team has five developers. These teams also do maintenance. 

We have three people for the administration task. They do monitoring and reporting.

What's my experience with pricing, setup cost, and licensing?

We have a contract for three years. I don't know the cost.

Which other solutions did I evaluate?

We evaluated API management solutions from Oracle, IBM. Most of the solutions are similar in terms of functionality. We went for Apigee because it had more points or better ratings as per Gartner and Forrester.

What other advice do I have?

I would definitely recommend this solution. It is a good solution for masking data, using methods like RPC, and administering APIs. We plan to continue using this solution. We have legacy systems in our company, and we need to move to new technologies. We plan to create developer APIs for the rest of the functionality and use Apigee for API management in our company.

I would rate Apigee a nine out of ten. It is an excellent product.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.