We use it for API monitoring purposes, and for the management of KPM metrics around the APIs.
Technical Architect at a media company with 10,001+ employees
I am satisfied with the stability of this solution, but I would advise you to be careful due to its cost
Pros and Cons
- "The use case which I have installed serves the intended purpose."
- "They need to work on the cost of the solution."
What is our primary use case?
What needs improvement?
They need to work on the cost of the solution. But again, it depends on the use case. The use case which I have installed serves the intended purpose. I don't have any negative feedback on it.
For how long have I used the solution?
We have been using the solution for the last six or seven years.
What do I think about the stability of the solution?
I am satisfied with the stability of the solution.
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Apigee
June 2025

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856,873 professionals have used our research since 2012.
What do I think about the scalability of the solution?
I have around 500-2000 users using the solution in my company. It serves the purpose of my use case.
How are customer service and support?
There is no real technical support unless you have a problem with the servers or something gets lost. It is only when the service is down or there is some issue, there'll be a reply from them depending on your subscription.
What's my experience with pricing, setup cost, and licensing?
The biggest advantage of the competitors over Apigee is cost. I would advise you to be careful due to its cost.
What other advice do I have?
I would rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Content Writer
Stable with good recommendations from clients, but it can be challenging to manage and needs a dedicated team for deployment
Pros and Cons
- "Apigee is a great product with good feedback and recommendations from clients."
- "The pricing for the product was a bit higher. I also found it challenging to manage sometimes."
What is our primary use case?
In my previous company, I used Apigee after modernization to manage client APIs.
What is most valuable?
Apigee is a great product with good feedback and recommendations from clients.
What needs improvement?
It is best to ask a developer about the areas for improvement in Apigee, as I'm a content writer, though the pricing for the product was a bit higher.
Apigee would also need developers or a dedicated team for deployment. I also found it challenging to manage sometimes.
For how long have I used the solution?
My last project with Apigee last December.
What do I think about the stability of the solution?
Apigee is a stable product.
Which solution did I use previously and why did I switch?
The company only used Apigee. It didn't use any other solutions.
How was the initial setup?
As a writer, I didn't set up Apigee. Another team set it up.
What's my experience with pricing, setup cost, and licensing?
Compared to other products, Apigee had higher pricing.
What other advice do I have?
I used Apigee for my customer, but I no longer work for the company.
I'm a content writer and was involved in researching and creating documentation about Apigee for a client.
The majority of the clients had fifteen to twenty users of Apigee.
My rating for Apigee is seven out of ten.
The company was an Apigee partner.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Apigee
June 2025

Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
Technical Architect at a tech vendor with 10,001+ employees
Has improved our performance with great features such as out-of-the-box policies
Pros and Cons
- "This is a front-layer gateway that helps to improve our overall performance."
- "Integration should be improved."
What is our primary use case?
We are a telecom-based organization, so our use cases are generally based on telecom functionalities like the MF APIs. I'm a technical architect and we partner with Google.
How has it helped my organization?
Apigee is a front-layer gateway and it helps to improve our overall performance.
We can repair requests and respond to vacant needs and that's a big help to us.
What is most valuable?
Many of the features available are valuable to us including out-of-the-box policies, the vacant creation, throttling and more. We are using authentication and authorization which are also good features.
What needs improvement?
Integration should be improved as we'd be able to use solutions such as NewSoft or Del Boomi. It would be helpful if Apigee would lower their licensing costs. I'd like to see a cloud-based solution and some new features similar to those available with TD cloud or Salesforce.
For how long have I used the solution?
I've been using this solution for over six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
To date, our use cases have been limited so we haven't had significant scalability requirements. We have no plans for expanding the use of this product.
How are customer service and support?
On a number of occasions we've needed some immediate help or a quick turnaround, but the technical support response was quite slow.
How would you rate customer service and support?
Neutral
How was the initial setup?
Initially, we figured out how to deploy the solution on the job and it required some external assistance, but because we've been working with Apigee for so long, deployment is relatively easy for us these days and is carried out in-house.
What other advice do I have?
Apigee has so many servers nowadays that are based on requirements. Much of the information is available on Apigee documentation which is good.
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Architect at a tech services company with 10,001+ employees
API management solution used specifically for analytics for retail customers
Pros and Cons
- "One of the best parts of this solution is the implementation as we did not need to use code or out-of-box policies. When it comes to the cloud-based architecture, there is a high level of reliability."
- "When it comes to the rate limit, we don't have a specific category for rate limits for a particular customer."
What is our primary use case?
We use the Apigee platform for analytics, specifically for retail customers. We have used this solution to enhance the capability of some of our legacy systems. We have 300 users on this platform.
What is most valuable?
One of the best parts of this solution is the implementation as we did not need to use code or out-of-box policies. When it comes to the cloud-based architecture, there is a high level of reliability.
What needs improvement?
When it comes to the rate limit, we don't have a specific category for rate limits for a particular customer.
For how long have I used the solution?
I have been using Apigee for more than seven years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
The customer support for this solution is very good. We have received immediate responses from the technical team.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is not that straightforward.
What's my experience with pricing, setup cost, and licensing?
This solution offers annual licensing.
What other advice do I have?
I would recommend this solution for API management and is one of the best on the market.
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Mature, reasonable price, and easy to use and set up
Pros and Cons
- "It is easy to set up. It is on Google Platform, and there are multiple deployment models they support, which is great."
- "There should be an integrated continuous integration and continuous deployment approach with Apigee. Currently, for development at a more integrated level, you have set it up yourself."
What is most valuable?
It is easy to use from a developer perspective and a customer perspective.
It is easy to set up. It is on Google Platform, and there are multiple deployment models they support, which is great.
What needs improvement?
There should be an integrated continuous integration and continuous deployment approach with Apigee. Currently, for development at a more integrated level, you have set it up yourself.
It lacks the connectors and connectivity. That's something that would be good to have.
For how long have I used the solution?
I have been using this solution for 10 years.
What do I think about the stability of the solution?
I have not faced any stability issues.
How are customer service and support?
Their support is good.
How was the initial setup?
For on-premise, there is complexity, but the cloud version is easy to set up.
What's my experience with pricing, setup cost, and licensing?
Its price is reasonable for the features they provide and the maturity of the platform.
What other advice do I have?
I would rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Digital Native Product Manager at a tech services company with 51-200 employees
Flexible, customizable, and fairly easy to set up
Pros and Cons
- "The developer portal is very useful to customers."
- "The pricing of the solution could be improved upon. We'd like it if it was less costly."
What is our primary use case?
The solution is primarily used for developing and publishing internally IPA (80% of the time). The other 20% of the time the product is used to create and develop an ecosystem with various partners.
How has it helped my organization?
Our clients would best be able to speak to that. As we just assist them in the process, it's not on us to divulge such details.
What is most valuable?
The developer portal is very useful to customers.
The mediation aspect of the solution is very good.
Technical support is pretty good. We are pretty happy with their service overall.
The solution is flexible and offers good customization capabilities.
In general, the product isn't too technical.
What needs improvement?
The pricing of the solution could be improved upon. We'd like it if it was less costly.
The solution needs something that supports real-time streaming.
For how long have I used the solution?
Our customers are users of the solution; we don't use it directly.
What do I think about the scalability of the solution?
There are close to 60 users at the moment. They are from the development team, the application team, and managers mostly.
We have not spoken to our clients about increasing usage or scaling the product. I am unsure of their future plans in that regard.
How are customer service and technical support?
We have used technical support in the past. They have been pretty helpful. There's a mission team that deals with them mostly. I don't have much information beyond that.
Which solution did I use previously and why did I switch?
I am unsure if our clients used a different solution previously. I don't have access to that information.
How was the initial setup?
The initial setup is pretty straightforward. It's not overly complex. A company shouldn't have any issues setting everything up.
We did a hybrid deployment, the entire process took us less than a month. It's not a long, drawn-out process.
What about the implementation team?
We are consultants. We can assist our clients with the deployment process if they need help.
What's my experience with pricing, setup cost, and licensing?
The cost structure could be adjusted to make the pricing more reasonable. If they improved, likely they would ope themselves to many more markets.
What other advice do I have?
We don't directly use the solution we are a service company so we help our customers use the product. We are consultants.
I can't say which version of the solution we're using at this time.
I'd advise other organizations that you have value any solution beyond a price comparison with other API management solutions. You will need to look at APS strategies needed in the organization and the importance of creating API products. Once that strategy is laid out you can put the right resources in place. Basically, everyone needs to have a plan first before investing in an API management solution.
In terms of Apigee, more exposure of the platform to wider stakeholders will definitely help in modeling best practice principles into EPA communication and evolution.
I would rate the product at a nine out of ten.
There's always room for improvement. However, it's not heavily technical. There's a lot of flexibility for developers to bring in customization. It's not rigid. If you have a team looking at APS cases, products, and you, how a corresponding APA team strategy, Apigee as a platform is very good. It's quite a comprehensive option.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Managing Consultant at a consultancy with 51-200 employees
Flexible with many options, stable, and there are no issues with scalability
Pros and Cons
- "Apigee gives you plenty of opportunities to set up your workspace depending on how you want to manage your APIs."
- "What my clients don't like is that the on-premises solution is not being treated and maintained as well as the cloud solution."
What is our primary use case?
There are plenty of use cases. My clients were using for internal API management as well as external API management, including subscription models and pre-payment models. Essentially, it was for using internal data and selling external data.
What is most valuable?
Apigee gives you plenty of opportunities to set up your workspace depending on how you want to manage your APIs. This is something that the majority of clients like.
What needs improvement?
What my clients don't like is that the on-premises solution is not being treated and maintained as well as the cloud solution.
I know that they are working on the integration of no-code and low-code solutions to make it more accessible to users that have no technical background. This is something that I find very interesting and they should continue working on that.
For how long have I used the solution?
I was working at a client site where Apigee was being used. I have two years of experience in this environment.
What do I think about the stability of the solution?
Stability-wise, I haven't observed any major issues with the product.
What do I think about the scalability of the solution?
It is pretty scalable and we haven't reached any limits so far. We have thousands of users. There are a few hundred active internal users, a few thousand developers, and far more external users.
How are customer service and technical support?
I haven't been involved in any interaction with support.
What's my experience with pricing, setup cost, and licensing?
I would like to see the implementation of further options for billing because as it is now, the opportunities you have in terms of a package are limited. You don't have the choice of too many billing models, which is an issue that needs to be worked on.
My clients have a monthly pricing model.
Which other solutions did I evaluate?
If you compare this to Microsoft Azure API Management, Apigee is a bit better because Microsoft has no real built-in solution.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Risk Management & Business Continuity Manager at STC Solutions
Great security with good mitigation capabilities and a straightforward setup
Pros and Cons
- "The security provided by the solution is excellent."
- "The integration could be improved within the solution. There is a need to pay more attention to this."
What is our primary use case?
We are using Apigee as the API gateway. We also use it for our preparation. We use the API for security and a lot of other tasks. Our customer use cases don't have any legacy systems. We're using Apigee, however, Apigee doesn't provide for a subscribe-publisher capability. It meant Kafka was just to provide the matching capabilities of Apigee. However, mainly we consider this solution as the API gateway and management system.
What is most valuable?
The security provided by the solution is excellent.
It provides for an on-prem setup. That's very important for us. As the regulation of communication policies. To be able to provide the telecom companies that tool and install their products on-prem for easy management via cloud inside Saudi Arabia is great.
The solution provides very good mitigation capabilities.
What needs improvement?
The integration could be improved within the solution. There is a need to pay more attention to this.
It would be ideal if the solution could provide publishing capabilities as API middleware.
For how long have I used the solution?
We've just been using the product for a few months for a new project we are working on. It hasn't been that long.
What do I think about the stability of the solution?
The solution provides a very stable solution for us.
What do I think about the scalability of the solution?
Our mother company has been using Apigee for maybe five years now. I talk with them about making assessments for selecting an API gateway solution. They didn't have any issues with scalability or monitoring. Apigee was perfect for them. We didn't face any issue with it in terms of scalability or even tenability. It's very easy to scale.
As an integrator, we have about five different clients who use this solution. They have a different number of users.
How are customer service and technical support?
The technical support for the solution is pretty good. We're satisfied with the level of support Google provides. They are knowledgeable and responsive.
How was the initial setup?
The initial setup isn't complex. The setup configuration offers a very simple approach for developing and deploying services in Apigee. It's straightforward. It's easy for our developers to apply a lot of services while offering a faster time to market.
What's my experience with pricing, setup cost, and licensing?
Apigee is not cheap. It's expensive. At the same time, our company is already buying an enterprise license so any company inside the group can use it. In general, however, it's pricey.
What other advice do I have?
We're just a customer. We don't have a business relationship with Google.
Overall, I would rate the solution nine out of ten.
Whether of not this is a good solution for a company depends on a lot of criteria. The budget itself needs to be considered, for example. Apigee is perfect. They provide good support. People from Google are very cooperative as well. They listen for feedback on features.
They don't provide a partnership to just any company. You need strong criteria to get a partnership and to be able to support and feature the license. I like this, to be honest with you. That's already making our implementation easy. We're only dealing with companies that know how to do work in Apigee setup and installation and configuration and they have a long history of providing strong criteria. In general, I recommend Apigee.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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